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All 12 West Drayton hotels

Crowne Plaza Hotel London-Heathrow

4.0 of 5 Hotel   |   Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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79%
Ranked #3 of 12 Hotels in West Drayton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
cleo037 Carlisle, United Kingdom
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1,552 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Carlisle, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel as part of a coach trip. Our room was lovely, immaculate, with twin double beds; bathroom with over bath shower, everything replenished daily including toiletries; hairdryer, safe, trouser press and iron all in room. Also complimentary bottles of water, a nice touch. The hotel is huge and guests multi-national. While we were there the Tour... More

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Dronfield, United Kingdom
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quickly dealt with on our arrival, and staff were very helpful, in giving directions and help. Our room was ideal on the third floor, spacious, quiet, very clean. Not only did it have a safe but we had all those little extras that make it worth while, towelling gowns, chocolates, and wifi. Bar prices were reasonable for London We were... More

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Sheffield
Top Contributor
97 reviews 97 reviews
58 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Looks horrid from the outside and thought we had made a mistake. But walked into something unexpected. Lovely reception area bars/restaurant. lovely staff. Nice smells everywhere you go ( must have great air freshers ) room nice clean comfortable. Would definitely recommend. We have stay in the Hilton before at the airport and this is better. Palma at the bar,... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
73 reviews 73 reviews
55 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here several times before and there's a reason I keep returning. Unlike many CPs I've stayed at in England, this one actually recognizes IHG platinum status and gives the appropriate rewards such as breakfast, lounge access, internet, etc. (unlike the CP in Manchester last time I stayed there). I was created by a friendly staff, ate a filling breakfast... More

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Worcester, UK
Top Contributor
60 reviews 60 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I managed a good rate here for 3 nights in early September. Its much nicer than it looks from the outside. I didn;t have breakfast, butate in the attached Indian restaurant one night and had room service another. All in all very satisfactory.

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Nantwich
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel, and I've stayed in a few recently on business. This is one of the more 'fancy' hotels, with toiletries in bathroom, a decent tea tray, and some wonderful bedtime 'sleep' scent to put on your pillow, and pulse points. The restaurant was massively too expensive for my business allowance, but the bar food was excellent at... More

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Warwick, England
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

All a bit bland with not much in the way of character. Fold ok, especially the Indian restaurant. - but prices there are veging on rapacious - sipsons Indian restaurant is 10 mins away and just as good for half the price! Rooms are spacious and clean. Wifi pretty poor

Was this review helpful? Yes 3
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear SaltyTowers, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad you enjoyed both your time at the hotel and at the local Indian Restaurant you visited. I look forward to welcoming you again to the hotel in the near future. Warmest regards, Matt Spoard Guest Services Manager More

Nuneaton, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel last weekend and what a great experience. I am a primer elite member of IHG rewards and as a result of this membership we got upgrades to a club room. The room was great and very comfortable. As a result of being allocated a club room we had access to the club lounge which included... More

Was this review helpful? Yes 1
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Manderj, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. It's great to hear you got an upgrade as per your IHG Rewards Membership, I am also happy to see in the review you took advantage of our Executive Club Lounge. I look forward to welcoming you again to the hotel in the near... More

Leighton Buzzard, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight before a flight included 8 nights parking and was excellent value. I had read reviews about rooms and floors to stay on. I requested a high floor to hopefully avoid the crew rooms coming and going noise. I also advised the hotel it was a special birthday for my husband. We arrived - thanks to the sat... More

Was this review helpful? Yes 2
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Jo P, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad you enjoyed your time at the hotel and found our Park, Stay & Go service 'ideal'. I look forward to welcoming you again to the hotel in the near future. Warmest regards, Matt Spoard Guest Services Manager More

Beccles, United Kingdom
Top Contributor
105 reviews 105 reviews
53 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice in the past months. The first visit on the 23rd June was decidedly less than satisfactory. The good news: reception was efficient and friendly and the room was large, comfortable and quiet with plenty of space. The breakfast was great and the staff (outside the restaurant) were quick to pick up on guests... More

Was this review helpful? Yes 1
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear PhilFiler, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear you felt that check-in was completed well and the room you was given was nice and large. However, I am sorry to hear you was disappointed with the dinner experience you had in Orwells that evening. If you wish... More

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Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Middlesex

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