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All 12 West Drayton hotels

Crowne Plaza Hotel London-Heathrow

4.0 of 5 Hotel   |   Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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Ranked #3 of 12 Hotels in West Drayton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
lexy1968 Manchester, United Kingdom
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1,589 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Crowne Plaza whilst working at nearby Stockley Park, and whilst the hotel is comfortable, there is certainly room for improvement! On check-in after a long car journey, I found my room had not been cleaned since the previous guest had vacated the room! The sheets were dirty, towels filthy, and I won't even mention how dirty... More

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Exeter, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed over for Thorpe Park and this is a very standard airport hotel trying to punch above its weight and succeeding partially. Don't get me wrong this is perfect for a stopover and the same would apply for a holiday flight - friendly staff, good food, bars, pool, all very good. These are the catches though... Parking is £12 day... More

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Saint Louis, Missouri
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our brief overnight stay at this hotel was short and sweet. The bed we had was extremely comfortable but the tub can be slippery so be careful. The bar was busy till late, and dining was available for hungry travellers like ourselves whose flights had been delayed. I believe they close at midnight. The food selection was not great from... More

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Cardiff, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for one night on Jan 1st before flying to New York and the hotel was amazing. We had a 3 course meal booked through Holiday Extras and really enjoyed this as well as the breakfast. Hotel is perfectly situated for airport and would highly recommend staying here. Wifi was good and the room was lovely with a great... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely staff, clean rooms, comfy beds. I was expecting airplane noise but didn't hear any. My main criticism is that as there were a lot of other families staying, it's an ideal hotel for trips to Legoland, it could be a little more child friendly. They do give you a children's welcome pack but it was too old for our... More

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Edinburgh, United Kingdom
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I'd never stayed here before and I must admit, something so near Heathrow made me think that it would be busy, noisy and lacking in personal attention. I couldn't have been more wrong. I arrived by car and the car park was very busy but I did find a space. On arriving at reception, I was warmly greeted by Gerald... More

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Washington DC
Top Contributor
73 reviews 73 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have to say that I was so impressed by the staff at this hotel. I had to spend the night after my flight from the US before connecting the next to my next flight. I had to lug my bags from Heathrow and first the driver of the Hoppa Bus was so great and helped me get my bags... More

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Busy frustrating check ins always, rooms are fine but mine had a dodgy oder when entering and I look at the garbage from my window. I called about an hour ago and have yet to receive assistance for a non- working tv, Internet is free but horrible connection. I'd like to not stay here again.

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CP-MgrGuestRelations, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Iantgagnon, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am sorry to hear you felt disappointed with our room amenities and that you found an odor in the room and tv signal did not work as well as expected. I am sorry to hear of the delay in getting someone to... More

New York City, New York
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

NIce spacious room with good amenities. Clean, has a large breakfast. Indian restaurant for dinner. Check in was easy. They were able to supply a US power adapter. Bus to Heathrove every 20 minutes costs 9 pounds round trip. Food at Indian restaurant was good, but a bit pricey, and they brought and charged for bottled water, when I had... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Although airport hotels come in for some stick, Stockley (Heathrow) is a good example of being a lot more than simply an airport hotel. It's certainly the best all rounder near to LHR. Staff are attentive, rapid moving and good humored. The club lounge is well managed and not begrudging of bring out the next bottle and also clean and... More

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Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Middlesex

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