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All 12 West Drayton hotels

Crowne Plaza Hotel London-Heathrow

4.0 of 5 Hotel   |   Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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Ranked #3 of 12 Hotels in West Drayton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
robt948 Essex, United Kingdom
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1,648 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed as part of a Concert Package taking place at Wembley. Room very clean every amenity, spacious bathroom, Huge comfortable bed gave me one of the best night sleep that I have had at a hotel. Next morning tucked in to a delicious buffet breakfast. Hard to beat.

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Dartford, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Comfortable spacious rooms, with modern amenities. Two restaurants and a bar on site. Sumptuous breakfast buffet, with a choice of dishes cooked to order. There is a health centre within the hotel as well. We stayed here as part of the Park Stay and Go package, which is a night's stay plus on-site car parking for 8 or 15 nights.

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IB Varadero
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stopped for 1 night on a theatre weekend. First impression was very good.Hotel and rooms very clean and spacious. The only downside was that the restaurant was too small for the number of rooms that it had. The rack rate was very expensive. Above £200 per night for a standard room.

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Singapore
Top Contributor
60 reviews 60 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Terminal 2 in Heathrow is amazing and the airport has come a long way but I wish I could say that same about the hotels around Heathrow. One word that comes to mind for the Crowne Plaza in Chaotic. Maybe it was a particularly busy time with flight delays etc but there was nothing running smoothly there and the rooms... More 

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Billingham, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel for two nights on coach trip to London. Could not fault the actual hotel, it is obviously a transit hotel for travellers from Heathrow. The bedroom was large and specious also the bathroom, everything you would need for a good nights sleep. The evening meal on the first night was is a separate dining room as... More 

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Senior Contributor
30 reviews 30 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel. Loads of parking at a reasonable rate of £12. Excellent club lounge - good selection of drinks and nice breakfast. Large rooms. Quiet hotel, especially considering location. All staff were knowledgable and friendly. Would definitely recommend.

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Sunbury-On-Thames, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here on Saturday 13th December with 44 passengers and a driver as a Tour Manager with Newmarket Holidays on a 'Best of the West End' theatre trip. As the previous reviewer stated, it was the day after the chaos at Heathrow when the air traffic control system crashed and although some of the rooms were not ready when... More 

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Prestatyn, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

the hotel itself is lovely, rooms good, booked in as accommodation for a Harry Potter weekend by Voel Coaches of North Wales, and at our dinner time allocated slot were refused entry to the restaurant and directed instead to a conference room set out as a dining area. The food on offer consisted of 3 unidentifiable main courses, contents covered... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear pc1845, Thank you for leaving us your feedback regarding your stay at Crowne Plaza London-Heathrow. Our hotel is very proud of its level of service, cleanliness and quality of product. However, it seems that we were not able to execute an exemplary hotel stay experience on this occasion. Please accept the Hotel's sincere apologies for any discomfort it may... More 

South Yorkshire
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We visited last weekend and the hotel experience was terrible. Due in part to the problems @ Heathrow with air traffic control problems the hotel was very busy. Some people in our party didn't get allocated a room until after 2130 and found that they hadn't been cleaned properly with half used toiletries & dirty towels still in the room.... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear 13470, Thank you for staying with us at Crowne Plaza London-Heathrow and for leaving us a feedback. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to the service you was given at breakfast and the room... More 

Barnsley, United Kingdom
Top Contributor
176 reviews 176 reviews
26 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Crown plaza Heathrow Visited the hotel with Newmarket Coach holidays on a theatre weekend. This was Saturday the day after the airport air traffic control malfunction which was severely effecting the hotels increased demand for rooms for delayed and cancelled passengers flights. Now a few remarks on the hotel, firstly the resorption staff were brilliant dealing with the situation only... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear UKC0uple, Thank you for your lovely review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear your enjoyed your time with us and have mentioned so many aspects of your experience, including how much you liked 4123. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Guest Services... More 

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Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Middlesex
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Business Hotel in West Drayton
#3 Romantic Hotel in West Drayton

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