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All 12 West Drayton hotels

Crowne Plaza Hotel London-Heathrow

4.0 of 5 Hotel   |   Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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Ranked #3 of 12 hotels in West Drayton
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
shandyHull hull
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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hull
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed overnight at this hotel on a trip to Wembley with National Holidays. The room was spacious, well equipped and clean. Breakfast was good and the staff were friendly. We thought there would be noise from aircraft being a "Heathrow" hotel, but didn't hear a thing all night. We had a lovely peaceful night's sleep.

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The crowne Plaza is situated very closely to Windsor Legoland And because of this we got a great package for 3 nights, including entry to the theme park. The hotel itself is immaculate and the service was very good. To be honest it's very much a business hotel, and there were not many families there, this did cause me some... More

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Bolton, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Much cheaper than most London hotels, the money saved can be used for taking the Heathrow Hoppa bus then the Heathrow Express into and out of Central London everyday. It is a Crowne Plaza and room size, comfort level, restaurants and amenities are all expected to be high. Customer service is excellent and the front house staff is abundant and... More

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Nova Scotia
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A large hotel, but well staffed and convenient for Heathrow. Too bad the Hotel Hoppa bus service (run by National Express) isn't cheaper (8 pounds return seems a bit steep for a journey of a few minutes). But the hotel is well appointed, with a pretty good restaurant, and an independent Indian restaurant as well. Breakfast buffet was well stocked.... More

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Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived early morning since I had been taken I'll on a flight. The staff were very helpful and got me into a room with minimal fuss. The next day we had a problem with no hot water and Ann Jo of guest services personally sorted the problem in minutes and in person. I have stayed at this hotel on... More

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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed here with my family overnight while they were expecting to depart from Heathrow around 2 pm the next day. Came into the central bus station and grabbed a cab - for 4 of us it was about 15 pounds. Arrived to a lovely reception area and were given our keys quickly. It is a big hotel, but marked well... More

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England UK
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Overnighted before our flight to the U.S. Have a room on the club floor with use of the lounge and facilities. The room was nicely furnished with a comfortable bed, important to us. Service in the club lounge was excellent with evening drinks and great snacks. Don't like the overpriced Hoppa service to the terminals, but not the hotels fault,... More

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CP-MgrGuestRelations, Manager Guest Relations at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear ABritEnglandUK Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am pleased that you enjoyed our hotel and offerings, specially the friendliness of our staff and great service in the club lounge. I look forward to welcoming you again in the near future. Kind regards Ronan Manager Guest Relations More

North Yorkshire
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed before at the Crowne Plaza & each time it has been excellent. We stay overnight & park our car which is superb value. The family room is very good for the price; comfy beds, tea/coffee making facilities, complimentary water etc. Easy shuttlebus (payable) to Heathrow. Always makes a great start to our holiday!!

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CP-MgrGuestRelations, Manager Guest Relations at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Poshtravellers, Thank you for your loyalty and review following your recent stay at the Crowne Plaza London Heathrow. I am pleased that you enjoyed our hotel and offerings, specially the friendliness of our staff and great service in the club lounge. I look forward to welcoming you again in the near future. Kind regards Ronan Manager Guest Relations More

Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at Crowne Plaza Heathrow on two occasions in February/March 2014 and I must say the staff were helpful and courteous. What I fail to understand is their half-hearted offer of a "free" 256kb internet access for IHG Rewards Club Platinum members, of which I am one. This (256kb) is so out of date that it is hardly worth... More

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CP-MgrGuestRelations, Manager Guest Relations at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Ian S, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am pleased that you enjoyed our hotel and offerings, specially the friendliness of our staff. I am sorry to hear of your disappointment with the complimentary wifi and that it does not suit your needs. We are currently reviewing this to... More

Kidderminster, England
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel overnight on 22nd February using their park and fly package where we left the car for two weeks while we headed off for some winter sunshine. Check in was fine. The room was a good size and the bed was comfortable. We upgraded to a club room and the use of the club lounge facilities... More

Was this review helpful? Yes 1
CP-MgrGuestRelations, Manager Guest Relations at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Russ G, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am pleased that you enjoyed our hotel and offerings, specially the friendliness of our staff, and service in the club lounge. I am sorry to hear the taxi company was a let down and we are currently monitoring the situation to... More

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Additional Information about Crowne Plaza Hotel London-Heathrow

Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Middlesex
Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Business Hotel in West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Official Description (provided by the hotel):
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 
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