We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 West Drayton hotels

Crowne Plaza Hotel London-Heathrow

4.0 of 5 Hotel   |   Stockley Road, West Drayton, West Drayton UB7 9NA, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel London-Heathrow to your Saves list
Crowne Plaza Hotel London-Heathrow
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #3 of 12 hotels in West Drayton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
  • Overview
  • Reviews (1,477)
  • Photos (300)
  • Amenities
  • Room tips (221)
  • Location
  • More
Write a Review

1,477 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Top Contributor
60 reviews 60 reviews
50 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed overnight. Reasonable rate, hearty breakfast included. Desk staff very accommodating. Decent Indian restaurant on premises. Rooms spacious, clean. Bus is $4.50 to hotel, taxi about 18-20 pounds. I'd stay there again if I had to get an early flight from Heathrow.

Was this review helpful? Yes
Top Contributor
84 reviews 84 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've done all the Holiday Inns around Heathrow; they do the job but compared with the Crowne Plaza, they tend towards the scruffy. That is what we hoped when we booked it. It's bustling just like the Holiday Inns. But everything is kept tip top. The room was fine; everything worked and it was definitely a notch above the Holiday... More

Was this review helpful? Yes
Newton, Massachusetts
5 reviews 5 reviews
1 of 5 stars Reviewed 2 days ago NEW

Not convenient to anything, staff was unfriendly, pool closes to kids at 8, I would only stay here if you absolutely had to, otherwise the tube to London is so easy and less of a hassle than trying to get to place...Avoid!

Was this review helpful? Yes
Cork, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last year I wrote a review stating how disappointed I was with this hotel I said I would never stay here again. Due to circumstances I stayed here last weekend. We were a family of 4, I was very happy with the hotel this time round. Everything was to my satisfaction, I was pleasantly surprised. The breakfast was as the... More

Was this review helpful? Yes
Top Contributor
76 reviews 76 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first to this hotel in March 2013 was not great. An overnight stay for a flight to japan, on booking out the Reception Manager asked how the stay had been. Hearing it was disappointing she asked we let her know when we returned. I did. July 2014 --- We were upgraded to a Club Room (two as my son... More

Was this review helpful? Yes
Barry, United Kingdom
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a long weekend and a visit to Legoland. The hotel is spotless, the staff were all friendly and helpful. The room was a large family room, again really lovely. The only negative is the beds are very hard, just down to personal preference, I can't sleep on a hard matress. However overall this is a lovely hotel,... More

Was this review helpful? Yes 1
New York City, New York
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

biggest draw is that it is close to the airport (we paid 12 pounds for a taxi, 10 - 15 min ride). Everything is clean and bright. Consistent with other Crowne Plazas (comfortable beds, sleep aids provided, free wifi to members). Several restaurants downstairs. The ATM machine is sketchy and wouldn't work for us, so BYOcash. Would use again.

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Close to terminals 4 and 5 excellent value for money. Very comfy beds and excellent customer services. Breakfast was of a good selection and again at tentative service. Car parking was a bit of a nightmare as more cars than spaces! Landed up way back from hotel and when raining on arrival not good . Would recommend and use again... More

Was this review helpful? Yes
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't rate this place highly enough. It offers superb value for money, and is located very close to the airport terminals. The rooms are well appointed and more than adequate. Breakfast is comprehensive, the spa . Gym and pool are clean. But what really stands out here are the staff. They are friendly and professional. The mark of a... More

Was this review helpful? Yes
Colonia del Sacramento, Uruguay
2 reviews
2 of 5 stars Reviewed 1 week ago

- it takes about 30 min to go from airport to hotel... in Taxi (18 pounds), if you will use bus (5), add at least 20 min more, it is just 10 min car, but you have to get a car first or wait the bus... - Rooms are OK, in fact i put 2 points because they give as... More

Was this review helpful? Yes
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Diego116, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am glad to hear that you liked our 'Sleep Advantage' Spray kits, that we keep in the bedrooms to aid our guests in having a relaxing sleep at the hotel. I am however sorry to hear you had a disappointing experience in... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel London-Heathrow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel London-Heathrow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Travelocity, Agoda, Tingo, Cheap Tickets, BookingOdigeoWL, Priceline, Expedia, Hotels.com and Otel so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Middlesex

300 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (212)
Room/suite (100)
Hotel & grounds (15)
Bathroom (31)
Dining (10)
Videos (1)
Other (55)

Management photos: Courtesy of the property manager

All management photos (89)
Hotel & grounds (29)
Room/suite (19)
Pool/beach area (1)
View from room (1)
Bathroom (3)
Dining (11)
Other (25)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in West Drayton #3 Business Hotel in West Drayton #3 Family Hotel in West Drayton
Hotel Class
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 
Number of rooms

See which rooms travelers prefer