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Crowne Plaza Hotel London-Heathrow

4.0 of 5 Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Certificate of Excellence 2014
Crowne Plaza Hotel London-Heathrow
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Crowne Plaza Hotel London-Heathrow
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1,684 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Crowne Plaza Heathrow is conveniently located two miles (3.22 KM) from the airport. Reception staff are very welcoming and friendly. We stayed a night in November, 2014 and again in mid January 2015. Our rooms were spacious and the beds were comfortable. The convenient BAA Hotel Hoppa Bus shuttle picks up out front and tickets can be bought from a... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

staff are good, food is ok, good beer, not the run of the mill soulless airport hotel that are all too common - a bit expensive, but you get what you pay for, I would recommend. Rooms on the ground floor near external Aircon units aren't much fun so try and keep well away from them.

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Nuneaton, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

having booked to stay at this hotel over the Christmas break and what I thought would be a safe place for me to leave my van. How wrong can one be, when I got back on January 4th I had the pleasure of finding my van had been broken into. the hotel staff were not bothered and after 3 weeks... More 

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Nottingham
Top Contributor
193 reviews 193 reviews
24 hotel reviews
250 helpful votes 250 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked Thur night and stayed same night. Very polite staff. Great room and facilities. Modern. Clean. Impressed and would defo go back. Cost £150 inc 2 weeks parking. Hope this is helpful. Tip- remember you pay an extra £8 each for the return shuttle to the airport. It takes about 30 mins to t4 and leaves every half hour.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

A bit of a hike on the shuttle bus and doesn't look to flash on the outside. However the staff were great and the room clean and comfortable. We had a 2 x double room due kids and it was reasonably large. Great bathroom. Pricey but where in London isn't! We were happy.

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Newport, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights whilst attending some meetings at some local offices to the airport From the check in to the check out it was a complete pleasure! Must say best service I got was from Shannon on reception during check-in. Friendly, professional, efficient and polite; a perfect mix not easily achieved. We used the bar... More 

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Bognor Regis, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here on New Year's Day to be able to dine with our son and his family before they flew back to Japan. He chose the hotel due to his experiences with the group else where. We arrived and parked easily and were greeted by very pleasant reception staff who quickly booked us in and directed us to our rooms.... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Tigger230749, Thank you for your feedback following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel staff were accomodating and mantained a smile at all times. It is also very encouraging to hear you point out so many aspects of the hotel that you enjoyed. I look forward to having you return to... More 

Melbourne, Oz
Top Contributor
71 reviews 71 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We quite enjoyed our overnight stay here...before an early morning flight. Granted...we did Change rooms...as the hotel has HUGE car parks...and I preferred NOT to be in a ground floor room looking at cars. The 2nd room was spacious and on the 1st floor (Thanks, Lucas) ...and overlooked a treed parkland area. With the sun coming in the window...it was... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear oftentraveller45, Thank you for your lovely feedback following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear you enjoyed many aspects of the hotel and I will be sure to let Lucas & Nicola know about your comments regarding the service they provided. I look forward to welcoming you again in the near future. Warmest... More 

UK
Top Contributor
251 reviews 251 reviews
110 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a night before a cruise.. Left car here on a parking package booked with BA points. Check in was an epic even as a priority gold card holder.. Took forever to deal with a foreign customer who clearly had no reservation. It was mayhem. Room was large, voucher given for a free drink. Free drink knocked over... More 

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CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear anon19, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear your stay was 'pain free' and you took advantage of our Park, Stay & Go deals via your BA points. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Guest Services Manager More 

Belgrade, Serbia
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a couple of night at New Year's as I didn't want to face the uncertainty of disruptions of public transportation to Heathrow. My experience with Heathrow airports has not been great to date (from loud lounge music to freezing cold hotels with hot water problems), However, I was delighted by my stay at the... More 

Was this review helpful? Yes
CP-MgrGuestRelations, Guest Services Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear NovaScotian1, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel was to your satisfaction and you mention so many nice aspects like, great staff, great food, good elevator service, great quiet room, with good-size bathroom, kettle and tea and coffee supplies. I look forward to welcoming you... More 

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Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton

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