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Crowne Plaza Hotel London-Heathrow

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Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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Crowne Plaza Hotel London-Heathrow
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1,825 reviews from our community

Traveler rating
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    256
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Folkestone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a well situated and convenient hotel if you have an early morning flight or coming in late for Heathrow Airport. The room was very comfortable and clean. It is a busy hotel though, so getting into the restaurant is difficult and you may have to book ahead. We had to eat at the on site pub/ bar and... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Not stayed at this hotel for several years and was amazed at how different the layout was. This being said it's still a fabulous hotel and streets ahead of its Less expensive rivals. Booked on late rooms so got a great deal. Didn't eat in the restaurant as we were meeting friends but the menu looked predictably pricey. Only down... More 

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very polite and helpful service on a very busy day at this hotel. Children were provided with a free hot meal buffet in order to ensure parent's meals were served timely. Breakfast was peaceful despite a packed restaurant and we didn't have to wait for anything. Plenty of fresh fruit, pastries, hot food and fresh juice and coffee. No queues... More 

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Dorset, England.
Top Contributor
141 reviews 141 reviews
13 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked a Park, Stay & Go package. Excellent price and plenty of parking. The room, as before, was clean and very comfortable, with all we needed, and very quiet, no aircraft noise at all. We were upgraded so we had access to the Club Lounge with complimentary drinks and snacks. Would have had a complimentary breakfast but this was available... More 

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Cannock, United Kingdom
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights while working up the road at Stockley Park, I'm not a fan of airport hotels as they are very transient, however this was quite pleasant. Room was fine and as expected, although I'm not a fan of shower curtains in baths, look dated and remind me of Psycho. Ate and drank in the fake pub... More 

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Liverpool, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel and written reviews before. It is a good hotel and my favourite in the Heathrow area. It has good facilities and staff are friendly. I visited over the bank holiday, and despite the hotel being stretched, still offered me and my family a good time.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I would like to state at this point dear reader that the following review should be read in the context and knowledge of how I came to spend a solitary night at the Crowne Plaza Heathrow therefore, you may reasonably expect if not hope for a wholly different experience to the one I sadly endured on New Years Eve, 2014.... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Airport Hotels are in a different category and mostly used for convenience as opposed to stays in hotels booked while "on the road". The Crowne Plaza Heathrow proved very convenient for an overnight rest stop before heading home to Australia at the end of a very long trip. Check in was prompt and we were very happy with our room... More 

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Northampton, United Kingdom
Top Contributor
76 reviews 76 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very welcoming and helpful. Beware if offered lounge upgrade we accepted this however we found that despite immediately accessing the lounge what food there was was being removed to a strict time table, and the next 'round' of food cheese & biscuits was not due until 9pm. Check the timing before accepting this offer. Our room was very comfortable especially... More 

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Top Contributor
77 reviews 77 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the best Crowne plaza overall in London. It is unbeatable for value compared to any other Crowne Plazas. It could however do with an update of the rooms and get to the level of the Battersea one. There is an excellent indian restaurant within the hotel building and the breakfast is of good quality and varied.... More 

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