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Crowne Plaza Hotel London-Heathrow

Certificate of Excellence
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Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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Crowne Plaza Hotel London-Heathrow
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1,751 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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Birmingham UK
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very nice hotel indeed. This hotel does live up to its 4 star rating. Restaurant dinner and breakfast was fantastic including the service. The price is a bit expensive but you can see why; when you experience all of the facilities. I certainly would stay here again as a park and fly one night stop over. I just loved it.... More 

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U.K.
Top Contributor
63 reviews 63 reviews
12 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well, my girlfriend and I were travelling up from Somerset for a mid-dayish flight the following day, so we booked into our old airport favourite, Crowne Plaza. We really like the place, friendly staff and good facilities, it does not look too much from the outside but it has all you need........an Irish pub, an in-house restaurant, a main bar... More 

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Strictly-5-star, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us! I look forward to welcoming you back soon. Kind Regards, Ronan Assistant Front Office Manager More 

east yorkshire
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

beautiful hotel. friendly staff. very handy for heathrow airport. on hoppa bus route. have stayed here 3 times now. would recommend it to anyone wanting a hotel near the airport. nice quiet room. no airport noise.

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Quadbikequeen, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us! I look forward to welcoming you back soon. Kind Regards, Ronan Assistant Front Office Manager More 

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night after travelling for many hours, cattle class, back from Sri Lanka. The hotel is not pretty or quaint but it was just what we needed, an exceptionally comfortable bed in a quiet room. Despite the size of the place the staff were very friendly and helpful and the breakfast was very good indeed.

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Jillyan R Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us! I look forward to welcoming you back soon. Kind Regards, Ronan Assistant Front Office Manager More 

Dartmoor National Park, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night before a flight and included our parking for 8 days. Good value and secure. Check in was swift and professional, we were recognised as Gold Elite members and offered a free drink in bar or additional points. Our room was ready before 3pm (check in time) so we were happy. Our room was very... More 

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear SuzSea, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us! Thank you as well for your constructive feedback, rest assured we are taking your feedback on board to ensure no other guest is inconvenienced likewise. I look forward to welcoming you back... More 

Northampton, United Kingdom
Top Contributor
104 reviews 104 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our first stay just a couple of days ago, on a Park, Stay and Go package. We've stayed in several hotels at Heathrow over the years on this basis - The Premier Inn, Renaissance, Sheraton Skyline and, perhaps more often at the Holiday Inn adjacent, and I have to say this beats them all. The hotel is easy to find... More 

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Djdpearson, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us and facilities. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager More 

Swindon, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We found a cheap deal for 1 night for our stay in Heathrow due to a re-booked flight and the hotel was the cheapest 4* in the area. Everything was perfect, kids enjoyed a free spa swimming pool (with jacuzzi, sauna and steam room only for over 16 year olds). I loved the sleeping kit they provide. It's essential oils... More 

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear RJuan, Thank you for taking the time to share your feedback about your recent stay. We are very sorry you had a disappointing stay and poor experience. Thank you as well for your constructive feedback, rest assured we are taking your feedback on board to ensure no other guest is inconvenienced likewise. Kind Regards, Ronan Assistant Front Office Manager More 

Stratford-upon-Avon, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here March 15 th night before our flight to iceland. A warm welcome at reception, car parked , excellent room on club floor , retired to club lounge to relax . A very pleasant evening great staff. Breakfast following morning good too , again taken in club lounge . I would recommend this deal to anyone . Executive room... More 

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CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Lynn S Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us and facilities. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager More 

London, United Kingdom
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there for a conference for three days, the room was excellent, very clean and comfortable wih free wifi. The Health club was excellent as well with a nice Pool, Steam Room, Sauna and Jacuzzi. Swimming every morning and evening. As I was at a conference the staff endorsed my parking for three days, there is a huge car... More 

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chester
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night before a flight. Staff extremely helpful and room was beautifully spacious and nice and quiet a/c. Went out to a local pub in the evening called the Pheasant which was great and would recommend then onto flight next morning using the shuttle bus from hotel to T5. Would definitely stay again.

Was this review helpful? Yes
CP-MgrGuestRelations, Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Glenys T, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us and facilities. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager More 

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