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Crowne Plaza Hotel London-Heathrow

4.0 of 5 Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Certificate of Excellence 2014
Crowne Plaza Hotel London-Heathrow
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Crowne Plaza Hotel London-Heathrow
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1,689 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for a 3 day work meeting and was surprised at how nice was it! The staff were incredibly helpful - my room comfortable and the food pretty good. The gym and pool were very good for an airport hotel and the conference facilities were excellent - tea and coffee machines with plenty of snacks! Recommended for a few... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Convenient hotel close to the airport and the local business parks. I approached this Crowne Plaza with some trepidation after a recent stay at the rather poor member of the chain in Philadelphia. I was pleasantly surprised, rooms on the third floor were quiet, clean and a good size and the two bars were very good, the service was excellent... More 

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Jeddah, Saudi Arabia
Top Contributor
72 reviews 72 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here for one night when our flight from T5 was cancelled. On arrival we were given vouchers for all our food as we were scheduled on the following evening's flight. We had adjoining rooms and each had 2 king size beds that were just so comfortable. Oddly though the duvet was folded underneath the bottom of the... More 

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Flensburg, Germany
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at LHR Hotels a lot, and this was my first stay at the Crowne Plaza. So far I would say that this is the best hotel experience I've had at LHR. Staff were very friendly and welcoming. Rooms are very nice, clean and bed was mega comfy. If it had more reasonable rates I would always stay at... More 

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Yerevan, Yerevan, Armenia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is close to the Heathrow airport, where you can get by taking a Hoppa Bus working every 20 minutes. The rooms are clean and the staff is very friendly. Loved the English breakfast served at the hotel. A good choice for business trips!

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United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Crowne Plaza Heathrow is conveniently located two miles (3.22 KM) from the airport. Reception staff are very welcoming and friendly. We stayed a night in November, 2014 and again in mid January 2015. Our rooms were spacious and the beds were comfortable. The convenient BAA Hotel Hoppa Bus shuttle picks up out front and tickets can be bought from a... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

staff are good, food is ok, good beer, not the run of the mill soulless airport hotel that are all too common - a bit expensive, but you get what you pay for, I would recommend. Rooms on the ground floor near external Aircon units aren't much fun so try and keep well away from them.

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Nuneaton, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

having booked to stay at this hotel over the Christmas break and what I thought would be a safe place for me to leave my van. How wrong can one be, when I got back on January 4th I had the pleasure of finding my van had been broken into. the hotel staff were not bothered and after 3 weeks... More 

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CP-MgrGuestRelations, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Gilderm0, Thank you for your review following your recent stay at the Crowne Plaza London Heathrow. I am sorry to hear about your disappointment and you feel the hotel has not been sympathetic to your concerns. Please accept my sincere apologies as we did not meet all of your expectations. Your feedback is important to us and has been... More 

Nottingham
Top Contributor
204 reviews 204 reviews
26 hotel reviews
262 helpful votes 262 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked Thur night and stayed same night. Very polite staff. Great room and facilities. Modern. Clean. Impressed and would defo go back. Cost £150 inc 2 weeks parking. Hope this is helpful. Tip- remember you pay an extra £8 each for the return shuttle to the airport. It takes about 30 mins to t4 and leaves every half hour.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A bit of a hike on the shuttle bus and doesn't look to flash on the outside. However the staff were great and the room clean and comfortable. We had a 2 x double room due kids and it was reasonably large. Great bathroom. Pricey but where in London isn't! We were happy.

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Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton, West Drayton UB7 9NA, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Business Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Family Hotel in West Drayton

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