We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London-Heathrow M4, Jct. 4

4.0 of 5
Hotel website
Hotel deals
Sipson Road, West Drayton UB7 0HP, England
Special Offer
Save 10-30%
Holiday Inn London-Heathrow M4, Jct. 4
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #5 of 12 Hotels in West Drayton
A recent review
4 of 5 stars reviewed yesterday
BabyBoo2014 Leeds, United Kingdom
Write a Review

1,299 reviews from our community

Traveler rating
    284
    542
    271
    130
    72
See reviews for
221
432
119
341
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1299)
  • Mar-May only
    (309)
  • Jun-Aug only
    (357)
  • Sep-Nov only
    (334)
  • Dec-Feb only
    (299)
All months
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A nice place to lay your head after a 13 hour flight. Clean rooms and no noise from the airport. Good shuttle service to and from the airport. I had an executive room which was spacious, though didn't have the bowl of fruit advertised. Staff were quite busy but still willing to help

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed yesterday NEW

It's standard Holiday Inn hotel service. Front desk was very helpful and friendly. They're helpful in providing info on "how to get there". Arrived on early morning flight and allow me to check-in early since there was vacant room available. Breakfast was good with variety to choose from. The room cleanliness as good as other 5 stars hotel. If you... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here on a number of occasions either the night before travelling outbound/ inbound Heathrow. Excellent customer service from all the staff, lovely big clean rooms and a lovely breakfast! Our holiday always either gets off to a good start or ends on a great note! The Hoppa bus to the airport is always punctual and there are... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your ‘5’ star review we really appreciate your feedback. We are all very pleased to learn that we help to make your travel stress free! We do hope that you will come back to stay with us again soon. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Gillingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic and modern hotel. I have stayed here a number of times and the hotel is just fantastic. The room can vary vastly from extremely modern to old and tired. The first floor seems to be old and tired and the rest seem fab. Would definitely recommend this hotel. Parking is a nightmare though if you are someone who always... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your ‘5’ star review, we are delighted you have stayed with us many times. I am so sorry you have experienced an issue finding a car park space in the past but have now found car park ‘C’ near the entrance barrier. We do have a team member on duty who can always assist or... More 

Sudbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all thank you HIJnc4 M4 for another wonderful stay, and recognising my platinum membership by offering an upgrade, most of all thank you to all the staff for your help as you made it easy for me to work from my room with the help of Toni she was a great help. Thank you as well to Carol... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your kind words it was great to know that you enjoy staying with us. Carol and Toni I know will be delighted to have been mentioned and they will be put forward for one of our internal customer service awards. Thank again for taking the time to post a review we really appreciate it and... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I don't normally write negative reviews but I am very frustrated. Nice hotel but air con not working and heating is on ( it's the hottest day of the year so far). Complained 4 times and no change and not even water I am sitting here in 33 degrees room is that even legal? It's hotter than Asia. Ok hotel... More 

Was this review helpful? Yes 2
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

I am so sorry to learn of your discomfort and please accept my sincere apologies for this. Please could I ask you to contact me so that I can obtain further feedback to ensure the necessary remedial action can be taken. Once again, please accept my sincere apologies and I look forward to hearing from you. Kind regards Fiona Mackenzie... More 

Royal Wootton Bassett, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay around the heathrow area a lot in various hotels and recently started staying in this particular Holiday Inn. As a platinum member I enjoy the benefits the hotel provides and usually get upgraded to one of their nicer executive rooms which have been recently refurbished with a clean and modern feel. However, I will not be staying in... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review of our hotel. I am so very sorry that you have found the bedrooms to be too warm and please accept my sincere apologies for this. I am not sure if you have raised this with the team, please could I ask you to contact me so that I can look into this... More 

Hertforshire, UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here after visiting legoland, and found the whole stay just brilliant. Staff we came across in all areas were polite, genuine and very helpful-which with 2 children under 4 is always a benefit. Room was lovely, new refurbished, and well maintained. Children has their dinner from the kids menu in the bar, which was prompt and the kids... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your ‘5’ star review. We are so pleased you found our hotel to be simply brilliant and thank you for sharing your experiences. We do hope you will come back again soon. Kind regards Fiona Mackenzie Andrew Guest Relations More 

North Wales, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The holiday inn M4 J4 is regularly used by business users and the footfall is huge. Also with being an airport and conference hotel there is noise 247 so if your I need of test probably not the easiest place to sleep. Facilities ok with several restaurants and bars and a gym but this hotel is really only suited for... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review. I am really sorry that you were disturbed during your stay, I am not sure if it was by other guests and I would really appreciate it if you could contact me so I can look into this further. All our restaurants and bars are located on the ground floor along with our... More 

Doncaster, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed over before a flight the next morning. Arrived early to use the pool with the kids...there's no pool. Had room service which was fine. Main complaint is the room temperature. Our room was way too hot. You can't open the windows and the thermostat doesn't work. Apparently the entire hotel is either set to hot or cold, you... More 

Was this review helpful? Yes 1
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for your review and I was very sorry to learn that you found your bedroom to be too hot, please accept my sincere apologies for this. We do have a heating and cooling system, however there is control in each bedroom and I am really sorry that this was not working correctly. Please could I ask you to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

262 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (181)
Viewed
Room/suite (73)
Viewed
Hotel & grounds (36)
Viewed
Dining (4)
Viewed
Bathroom (20)
Viewed
View from room (7)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (81)
Viewed
Dining (22)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (19)
Viewed
View from room (1)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question