We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London-Heathrow M4, Jct. 4

4.0 of 5
Hotel website
Hotel deals
Sipson Road, West Drayton UB7 0HP, England
Special Offer
Save 10-30%
Holiday Inn London-Heathrow M4, Jct. 4
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #5 of 12 Hotels in West Drayton
A recent review
Add Photo Write a Review

1,405 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    327
    584
    286
    133
    75
See reviews for
245
458
124
371
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1405)
  • Mar-May only
    (353)
  • Jun-Aug only
    (420)
  • Sep-Nov only
    (333)
  • Dec-Feb only
    (299)
All months
nyc
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel was perfectly fine, the car rental company that features out front 'Green Motion' were very poor. If staying at this hotel, I can see their location might be of benefit but beware of lack of customer service when things go wrong and their ability to charge for the tiniest thing and not refund you on time.

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

It was good to know that you had a good stay with us. I was sorry to learn of the issues you experienced with Green Motion and hope this is now all rectified. Thank you again for your review. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Cardiff, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed overnight whilst visiting London for a show. Lovely room, staff very welcoming & helpful. Room had everything needed (could have done with more milk & toiletries but had brought own) very clean, hairdryer excellent, iron & ironing board, fridge. Breakfast was delicious & highly organised egg chef cooked to perfection, huge choice:) Thank you to the staff - will... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We are so pleased you will be back to stay with us again in the future. Thank you for mentioning the team, please do ask next time if you need extra milk or toiletries, Housekeeping will deliver them to your bedroom . Glad you enjoyed breakfast, I just wanted to note for fellow travellers some of the items that we... More 

Leicester, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family (wife and 2 children) and I stayed at the Holiday Inn Heathrow before an early morning flight to Barcelona, Check in was very quick and I was told where to leave my car for the duration of my holiday. Due to our flight being very early in the morning we asked the hotel to arrange a taxi to... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for posting a review, so pleased you found the service first class and that we were great for park, stay and go. We do hope you will come back to stay next time you are travelling from Heathrow, we would love you to dine with us, don’t forget kids eat free. Thank you again. Kind regards Fiona Mackenzie... More 

Auckland, Auckland, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the HI J4M4 every time I have flown in or out of heathrow. In spite of the fact that it is always very busy, the staff are fantastic. Check in is always swift, and there's the option to pay-as-you-go which means you don't need to get held up taking credit card pre-authorisation at check in and... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your review, it is great to know that you stay with us every time you fly from Heathrow! We really appreciate you taking the time to share your experiences and do hope that your travels bring you back to stay with us again soon. We look forward to welcoming you back. Thank you again. Kind... More 

UK
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As above, I found this hotel to be clean and positioned well for our early morning Heathrow T2 departure. Staff were very friendly at check-in and gave my son a small pack of crayons and colouring pages. Note: this hotel is at the end of the line for the Heathrow Hoppa bus service, so you'll have to wait for it... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your review, I do hope your son enjoyed the colouring pages. Our Concierge will always advise on how long it will take to get to the Terminals depending on time of day. We can also arrange a taxi which can be a quicker way. Thank you again for your review, we do hope you will... More 

King's Lynn, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked in and were upgraded straight away to a fabulous clean room. Staff were all pleasant and couldn't do enough for us. Breakfast was quick and efficient. Then easy to catch the hopper bus to the airport. Would definitely use again.

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your review, we love '5' stars. The team are delighted your holiday began with us and that you had a good time before your onward journey. We do hope to see you again very soon when you have your next trip arranged. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Northallerton, United Kingdom
Level Contributor
139 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night on business, couldn't fault anything at all. Easy, friendly check in, my 8th floor room had panoramic views. The room itself was excellent. Big, very clean, quality furnishings, very good decor, comfortable bed, quality bathroom, large screen TV. Breakfast was superb, as was the evening meal in Sampans restuarant. Good range of beers in both... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We love to receive such wonderful feedback, thank you so much for your kind words, it is great to know you enjoyed your stay. Fantastic that you will be back to stay with us again in the future, we do hope it is soon. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Since I start working as a cabin crew I've been staying in holiday inn m4j4 hotel and I'd never face any problem with any facility or staff in the hotel... I usually give a sharp look for the customer relations and how the staff deal with their guests because I Am selling service too..the holiday inn staff from the first... More 

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

The team are so pleased to have been mentioned, they are a friendly bunch and thank you so much for sharing your experiences. Your words are really lovely ‘ with a smile you can enter a lot of hearts and cross many borders’ thank you so much for your review. We hope to welcome you again very soon. Kind regards... More 

Level Contributor
298 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Typical airport hotel. Ideal for a weekend stay and getting in from and back to the Airport. Only problem was that my Nephew left his sunglasses and later that day Hotel denied they were in room. Obviously, be careful. Hotel not prepared to accept any responsibility. Disappointing this attitude???

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review, we are pleased you found us to be in an ideal location for the airport. I know our Hotel Manager has been in contact with your nephew in June regarding his sunglasses, we are very sorry that they have not come to light. We have a few thousand items of lost property left... More 

Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We started out by driving down to HEATHROW and flying the next day. Booked Holiday Inn for the convenience of being able to leave our car there for three weeks. It's a great hotel. Very comfortable, excellent bedroom ( they upgraded when they found it was our honeymoon), great shuttle service to airport in the morning with no delays. We'd... More 

Was this review helpful? Yes 1
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for choosing us to stay with us on your honeymoon, I am so pleased the team were able to upgrade you. Everyone here at the hotel wishes you every happiness for the future and we do hope you will come back to see us again, maybe your first anniversary? Best wishes Fiona and the team More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Car park(8)
  • Shuttle buses(8)
  • Hoppa bus(4)
  • Reception area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

380 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
Room/suite (77)
Viewed
Hotel & grounds (37)
Viewed
Bathroom (21)
Viewed
Dining (4)
Viewed
View from room (7)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (187)
Viewed
Dining (36)
Viewed
Room/suite (51)
Viewed
Hotel & grounds (41)
Viewed
Business center/function rooms (12)
Viewed
Bathroom (6)
Viewed
Other (41)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near West Drayton
1.0 mi away
Heathrow Hotel Bath Road
Heathrow Hotel Bath Road
#2 of 12 in West Drayton
4.0 of 5 stars 1,675 reviews
0.9 mi away
Leonardo Hotel London Heathrow Airport
0.4 mi away
Crowne Plaza Hotel London-Heathrow
Show Prices
Show Prices
Show Prices
1.7 mi away
Premier Inn Heathrow Airport - Bath Road
1.3 mi away
Holiday Inn London - Heathrow Ariel
1.4 mi away
Premier Inn Heathrow Airport Terminal 5
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay