We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 West Drayton hotels

Holiday Inn London-Heathrow M4, JCT 4

4.0 of 5 Hotel   |   Sipson Road, West Drayton UB7 0JU, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn London-Heathrow M4, JCT 4 to your Saves list
Holiday Inn London-Heathrow M4, JCT 4
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #7 of 12 hotels in West Drayton
A recent review
4 of 5 stars reviewed yesterday
AussieNarelle La Jolla, California
  • Overview
  • Reviews (1,051)
  • Photos (253)
  • Amenities
  • Q&A
  • Room tips (181)
  • Location
  • More
Write a Review

1,051 people have reviewed this hotel

Traveler rating
    202
    431
    233
    115
    70
See reviews for
187
352
104
268
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
La Jolla, California
Top Contributor
148 reviews 148 reviews
86 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed yesterday NEW

It has been many years since I have stayed in a Holiday Inn - really bad experience 20 years ago put me off Holiday Inns. This is not my usual choice of hotel for staying near Heathrow, but my flight had been cancelled, so United put all of the passengers up at this hotel for the night. I had expected... More

Was this review helpful? Yes 1
Exeter, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed her before our early flight the next day- when you arrive at the hotel it gives off a good impression. Nice clean model lobby and staff were great! When you get into the lift you still think it's going to be a good stay...until you arrive to your floor and see the tired looking hallways and unfortunately the... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Thank you for taking the time and trouble to write a review of our hotel. Please accept my sincerest apologies that you did not find the décor up to standard. We are currently in the process of upgrading our bedrooms and refurbishing the hotel. I also apologise that the pricing in our Sampans restaurant did not meet your expectations. All... More

Freiburg im Breisgau, Germany
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this Hotel in June for almost a week, as I had some business outside of London. From the minute I walked into the Hotel, the staff was very attentive to my wishes, and made sure that my stay was smooth! Make sure that you look out for the Barbecue, which takes place on some evenings on the terrace... More

Was this review helpful? Yes
Ottawa, Canada
Top Contributor
97 reviews 97 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel previously and have written a previous review. The hotel remains a very good example of Holiday Inn. On my last trip I had a number of issues with the Hoppa bus to and from the airport. For those unfamiliar with this hotel it is served by a local shuttle bus which is a paid... More

Was this review helpful? Yes
Essex, UK
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is clean and rooms have a big television. Positives done. As for the rest, rooms are kitted out more like a Holiday Inn Express (no mini bar, scarce toiletries), beds are uncomfortable and one of the bedside lights didn't work. Wifi prices are ridiculous. Whilst all of this would still grant the hotels an "average" rating, I've had... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Please accept my sincerest apologies for the problems you encountered during your stay and for any upset or inconvenience caused. I am sorry to learn that you found the bed to be uncomfortable and that one of the bedside lights was not working. I am also disappointed to learn that you did not receive the wake up call as requested... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is great, near the airport & easy to get to. The rest of it, not so much. The room and hallways were dingy and walls were cracked and scuffed. "Internet Access" means 16 pound wifi, and two painfully slow pay-to-use PCs downstairs with broken keyboards. To top it all off, the wifi wasn't even working... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Thank you for taking the time and trouble to write a review of our hotel. We value our Guests’ comments and take feedback seriously. Please accept my sincerest apologies for the upset and inconvenience caused. I apologise that the décor was not up to standard in the hallways and bedroom. We are currently in the process of refurbishing our hotel.... More

Leicester, United Kingdom
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed with a large groupe of ladies for 1 night. rooms what you would expect from this chain, large, comfortable and clean. fridge didn't work in our room, needed it for champagne. called housekeepting to report it and ask for an ice bucket. Man came, bought another fridge then ice bucket arrived! some in our group said their loo wasn't... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Thank you for taking the time to post a review of our hotel. Please accept my sincerest apologies for the initial problems you encountered and I am pleased to here that they were promptly corrected by our team. I am also pleased to hear that you found the rooms to be clean, comfortable and large and that overall you enjoyed... More

Rosebud
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived here with a large group 8pm on a Saturday night. Went up to our room and found there was no bed for our son. Back down to get another room. They finally found us one but had to get housekeeping to make the sofa bed up. Bathroom was filthy! Black hair on the floor and on the shower... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Thank you for posting a review of our hotel and please accept my sincerest apologies for the catalogue of errors you experienced during your stay. I will be taking your comments up with the Executive Housekeeper and Chief Engineer to ensure that this is immediately rectified and does not happen again going forward. Please could I kindly ask you to... More

Sitges, Spain
Top Contributor
100 reviews 100 reviews
81 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here before and watch the refurb and love staying here. It's for an overnight at Heathrow and it's not the closest but for value and quality you can not beat it Staff excellent even with a 2.00 am check in Took advantage of the not at all expensive upgrade for members which give you free internet and... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Arrived around 11pm with a tired kid and we were given one of the smelly rooms! Really bad tobacco smell. Back down to change to another room. Kid finally to bed at midnight and at 7.30am we were both woken up by cleaner at the door asking at what time we are leaving. Honestly!!?? Could not sleep after that, thanks!... More

Was this review helpful? Yes
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, JCT 4, responded to this review

Please accept my sincerest apologies for the upset and inconvenience caused due to the odour in your allocated bedroom. Please be assured I have taken this forward with my Executive Housekeeper so remedial action can be taken. I am glad to hear that our team were able to allocate you another bedroom. I am disappointed to hear that a member... More

Owners: What's your side of the story?
If you own or manage Holiday Inn London-Heathrow M4, JCT 4, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn London-Heathrow M4, JCT 4? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London-Heathrow M4, JCT 4

Address: Sipson Road, West Drayton UB7 0JU, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn London-Heathrow M4, JCT 4 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Orbitz, Cheap Tickets, Tingo, Agoda, TripOnline SA, BookingOdigeoWL, getaroom.com, Priceline, Hotels.com and Venere so you can book your Holiday Inn London-Heathrow M4, JCT 4 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London-Heathrow m4, Jct 4 Hotel West Drayton
Holiday Inn West Drayton
West Drayton Holiday Inn
Holiday Inn London-Heathrow M4, JCT 4 West Drayton, Middlesex

253 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (170)
Viewed
Room/suite (71)
Viewed
Bathroom (20)
Viewed
Hotel & grounds (30)
Viewed
View from room (7)
Viewed
Dining (3)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Hotel & grounds (17)
Viewed
Dining (22)
Viewed
Room/suite (19)
Viewed
View from room (1)
Viewed
Other (25)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#4 Business Hotel in West Drayton #5 Luxury Hotel in West Drayton
Hotel Class
Official Description (provided by the hotel)
Contemporary and convenient, the Holiday Inn London Heathrow M4 J4 Hotel is just off the M4 motorway at Junction 4, minutes from Heathrow Airport, Terminal 5 and close to Stockley Business Park and Bedfont Lakes. Holiday Inn Heathrow M4 J4 is an ideal base to explore Central London, Legoland Windsor, Wembley and Twickenham. Holiday Inn London Heathrow M4 J4 offers Park, Stay & Go packages including one night's accommodations and car parking for up to 15days. Click hereAll bedrooms are spacious and equipped with air conditioning and high speed internet and wireless access throughout public areas.Our airport hotel is an ideal location for your meetings and conferences at Heathrow. 15 state of the art Academy meeting rooms are self-contained with dedicated and professional support. HSIA and WIFI available with unlimited Starbucks coffee.Workout & unwind in our complimentary Spirit Gym or indulge at one of the best Chinese and Thai restaurants at Heathrow Airport. Try our traditional Irish Pub or our lounge where refreshments are available 24 hours a day. The airport shuttle is 4 p/p each way. ... more   less 
Number of rooms
616

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;