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Leonardo Hotel London Heathrow Airport

Sipson Way - Bath Road, West Drayton UB7 0DP, England (Formerly Holiday Inn London - Heathrow)
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Leonardo Hotel London Heathrow Airport
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Leonardo Hotel London Heathrow Airport
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1,002 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Turriff, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

we booked this thinking it was a holiday inn but it had changed hands obviously a run down holiday inn sold off. We were not impressed, food overpriced and not very good, rooms were clean but dated it did the turn but nothing more there was no help with suitcases my husband in a wheelchair I had to struggle with... More 

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LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Irene T Very disappointed to read your review of your recent stay. IHG should have informed all of the guests that the hotel had changed to another brand. Apologies that this did not happen. The hotel is about to undergo a full refurbishment programme that will start in all of the public area's, then continue through to the bedrooms.... More 

San Francisco, California
Top Contributor
235 reviews 235 reviews
94 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we needed to be close to Heathrow we had late arrival and early departure so this hotel seemed right! It turned out to be good, very close to LHR . We arrived after 11 pm and the lobby was packed the agent that helped us was very helpful, our room was good size nice beds great WIFI and I liked... More 

Was this review helpful? Yes
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Travel apple Many thanks for taking the time to post a review Delighted to read you had a great stay. I do hope that next time you are in Heathrow you will come and stay again Best Regards Diane McTague General Manager More 

Voorburg, The Netherlands
Top Contributor
69 reviews 69 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On a business trip to London we needed a hotel close to Heathrow Airport. There is a shuttle bus that costs 5 pounds, cash, no card or you have to take a taxi. And also they are a bit difficult when it comes to paying by card. The hotel is located quite close, at 15 min from the airport. The... More 

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LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear TrisoT Many thanks for posting a review of your recent stay. Great comments regarding my team. The hotel is about to undergo a major refurbishment programme starting with all of the public area's The new menu will be launched on the 15th June to coincide with the refurbishment. I do hope that next time you are in Heathrow you... More 

Sutton Coldfield
Top Contributor
173 reviews 173 reviews
36 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great deal, welcoming and helpful staff on reception, lovely room, great pizza in the restaurant. But I barely slept a wink!! I was in room 1026. It seemed that every time anyone in the hotel went to the loo, had a shower or whatever, the acoustics from their event were piped through to 1026! This led to a really fitful... More 

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Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is ideally situated next to Heathrow. The accommodation is very comfortable and quite, so if you have an early flight it is a very good choice. Easy for taxi drivers to find and has an easy entrance to drive into, some hotels on 'the strip' are a nightmare for getting to the entrance because of the one way... More 

Was this review helpful? Yes 2
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Sarah T Many thanks for taking the time to post a review of your recent stay Great to read that you had an overall enjoyable stay. I do hope that next time you are in Heathrow you will come and stay again Best Regards Diane McTague General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel, quiet room, attentive service and great parking facilities. Just off the M4, great location on the Bath Road (if driving). Ideal for the busy business traveller who needs convenience.

Was this review helpful? Yes 1
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Tanya W Delighted you had a great stay! I do hope that we can welcome you back in the near future the next time you are in Heathrow Best Regards Diane McTague General Manager More 

Trysil Municipality, Norway
1 review
5 of 5 stars Reviewed 1 week ago

Somehow my room was booked on the wrong day, and when I got there the hotel was full. GM Diane McTague, was so kind that she let me have one of their couch w/ pillow and blanket + a breakfast box! Absolutely the best hotel experience ever. Thank you!

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LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Erik G Delighted I could help you! Hope the couch was comfy I do hope that when next in Heathrow you will come and stay again We would love to welcome you back Best Regards Diane McTague General Manager More 

Victoria
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Between the paper thin walls, cleaners picking up room service trays very loudly at 3 AM, the carpet deodorizer masking what must have previously been a smoking wing, we were not impressed. It's a Holiday Inn with coat of paint and a new name.

Was this review helpful? Yes
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Shawn - Travels Very disappointed to read your review. I would be interested to know about your experience in more detail so that I can speak to the appropriate department heads regarding your comments d.mctague@leonardo-hotels.com Best Regards Diane McTague General Manager More 

Travelers are raving about these West Drayton hotels

Huddersfield, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Bog standard airport hotel. Room okay, small bathroom. Neat and tidy and seemed clean enough. Nothing remarkably good or bad - just functional. Apparently the hotel had changed it's name so the taxi driver from the railway station had difficulty finding it, maybe they should make guests aware of this when they make a booking?

Was this review helpful? Yes
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Caroline R, Many thanks for your review. The Leonardo Hotel is a new Brand to the UK. The hotel is about to undergo a major refurbishment which will take the rating to a 4*. I do hope that you will come and stay again the next time you are in Heathrow. Best Regards Diane McTague General Manager More 

Mumbai
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a two night stay in this hotel as part of the Kesari group. The hotel is really good. The rooms are quite spacious & wonderful. The food at the restaurant is excellent and the staff was very helpful. Its very near to the airport.

Was this review helpful? Yes
LHLHA, General Manager at Leonardo Hotel London Heathrow Airport, responded to this review

Dear Malasrishi Delighted you really enjoyed your stay. Lovely comments that I will be sure to pass onto my team I do hope that we can welcome you back again very soon Best Regards Diane McTague General Manager More 

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