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All 12 West Drayton hotels

Holiday Inn London - Heathrow

4.0 of 5 Hotel   |   Sipson Way - Bath Road, West Drayton UB7 0DP, England
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Ranked #6 of 12 Hotels in West Drayton
A recent review
3 of 5 stars reviewed 2 days ago
jef-ind jef-ind
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867 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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jef-ind
Top Contributor
177 reviews 177 reviews
63 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There are several Holiday Inns in this general area near Heathrow. They appear to all be called Holiday Inn Heathrow, which creates more than a bit of confusion when trying to catch the right hotel shuttle. Thankfully, the driver helped me to get to the right one. This was my second stay in this hotel. Overall, the cost was very... More

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Bristol, United Kingdom
Top Contributor
101 reviews 101 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There is often so little to choose between airport hotels and this hotel was no different. Perfectly acceptable rooms and facilities, nothing bad and nothing exceptional. However, often the hidden costs of an expensive breakfast, overnight parking and wifi can escalate the cost. We booked a Wifi package at £125 which include our full breakfasts, overnight parking and included wifi... More

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Winnipeg
Top Contributor
163 reviews 163 reviews
15 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night at the hotel on our way home from Turkey. It is convenient for a quick journey to any of the terminals at Heathrow. Breakfast selection was very good including fresh made omelets. The rooms are adequate there is no pies from the airport. Staff are friendly. You only receive 30 minutes of free wifi u less... More

Was this review helpful? Yes 1
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear gmtravellers Thanks for the review. Glad you like the Pheasant Pub, but sorry you didn't try our in house dining, but maybe next time. I am so pleased to read that you liked the way out chefs did your omelette. We pride ourselves on making this in front of you to your specifications. We look forward to seeing you... More

devon, uk
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 4 nights. We ate breakfast there each morning which was really nice and we had our evening meal there too. We decided to have the carvery. The food and the service was really top rate. We were surprised at how well the food was cooked, with lots of choice available too. Notable is that... More

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trevor-wa
Top Contributor
165 reviews 165 reviews
95 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night at the start of vacation , Heathrow is a huge airport and this is a very convenient hotel hotel for a stay for a night before or after a flight. We took the 5 pound hotel bus that stops outside the lobby, we didn't know about the free red bus. No complaints of any kind, the... More

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Sarajevo, Bosnia and Herzegovina
Top Contributor
82 reviews 82 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

Having stayed at this and other IHG hotels before, I was expecting things to go smoothly, apparently having forgotten the saying "hope for the best but prepare for the worst". While it wasn't the worst, it definitely was not pleasant. When checking in, we were told we were the "Guests of the Day", which gave us discounts on drinks. As... More

Was this review helpful? Yes 1
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear Les2010 I am sorry to read that you had such a bad experience in our restaurant and also with the mix up of your room type requests. This is not the service standards that we aim to achieve and i have sent you a private messsage to your Trip Advsior e mail. On the subject of complimentary WIFI, it... More

Zurich, Switzerland
Top Contributor
98 reviews 98 reviews
73 hotel reviews
310 helpful votes 310 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 8 hours, before catching an early morning flight, caught the free bus 423 from Terminal 5 which stops outside. check in was ok, they seemed to recognise me as an IHG rewards member as they gave me a free wifi code. nothing was mentioned as such, but hey.. check in was fine, Room comfortable, a little dated, but... More

Was this review helpful? Yes 1
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear Zuribob Sorry to read that you had a disappointing stay with us. We most certainly will investigate the issue with respect to the driver who transported you to Terminal 5 as well as your hot water problem. Thank you for taking the time to write this review and I have sent you a private message to your Trip Advisor... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here enroute to Turkey, chosen for its location and affordability . The rooms were comfortable and quiet . The staff friendly and helpful . We ate at the bar and the meals were good . In all perfect for an overnight stay . Can by reached by hotel hoppa bus but on return to airport we caught a... More

Was this review helpful? Yes 1
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear GandB434 We hope you enjoyed your trip to Turkey and we equally thank you for taking the time to write a review of our hotel en route. It is comments such as yours that allow our staff to strive to excellence and we look forward to welcoming you back in the near future. Regards Greg Stuart General Manager More

Nether Stowey, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient for Heathrow. Conveyer belt precision from parking to reception to room. Room was clean and well equipped. Comfy bed. Evening meal was good and reasonable value. Bar could do with a draft ale on tap - Boddingtons was better than nothing and as good as you can expect. Service at reception, restaurant and bar was very friendly and... More

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GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear David H I liked your wording " Conveyer belt precision from parking to reception to room". Thats what we aim to do and that's what it appeared we did for you and thank you for your review. We look forward to welcoming you back to the hotel in the near future. Regards Greg Stuart General Manager More

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked because it was close to the airport for an early morning flight. Best find ever! From check in to check out the service was 5 star. Great food in the restaurant. There are also shops and other restaurants within walking distance. The concierge was very helpful and a free bus to Heathrow stops right outside. Very handy. Good... More

Was this review helpful? Yes
GMSTU, General Manager at Holiday Inn London - Heathrow, responded to this review

Dear OzVagabond WOW!! 5 stars- and thank you for the review. We are so pleased that you enjoyed everything about us and that our Concierge was helpful. Your comments will be passed over to the team. and we look forward to seeing you again when you are back in the UK. Regards Greg Stuart General Manager More

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Additional Information about Holiday Inn London - Heathrow

Address: Sipson Way - Bath Road, West Drayton UB7 0DP, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn London - Heathrow 4*
Number of rooms: 230
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Also Known As:
Holiday Inn London - Heathrow Hotel West Drayton
Holiday Inn West Drayton
Holiday Inn London - Heathrow West Drayton, Middlesex

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