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Holiday Inn London - Heathrow


Hotel class 3.0 of 5
Bath Rd, cnr Sipson Way, West Drayton UB7 0DP, England
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Reviews you can trust

55% Recommend
3.0 of 5 stars 115 reviews
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By trip type
All (115)
[ Date ] [ Rating ]
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5 of 5 stars
timarron   1 contribution
texas
Nov 21, 2009 | Trip type: Couples New
1/1 found this review helpful

Stayed one night before return flight to US and pleasantly surprised. Had booked months in advance at an excellent rate. I think we were upgraded to executive room because of Priority Club despite my low rate. Spacious room, bathrobe, slippers, spotless, totally quiet despite proximity to LHR and major road. Enjoyed the Three Magpies pub a short walk away. Infinitely... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your stay with us. Equally guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. Your comments will be passed on to those staff that have positively affected your...

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4 of 5 stars
Bobness   22 contributions
Nottingham
Nov 14, 2009 | Trip type: Couples
1/1 found this review helpful

A little tricky to find (the road to it looks very residential) but great when you get there. Spotlessly clean, and excellent staff. Get a parking deal thrown in and it pays for itself. more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return Regards Greg Stuart General Manager

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4 of 5 stars
LondonNifty   12 contributions
London
Nov 7, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Spent the night of the 5th Novenber here. Was given a complimentary upgrade to an executive room and paid £79.00. dinner was buffet style but was fine, £19.95 for two courses and lots of variety and chef on hand to help and explain. Had to leave early for New York so couldn't report on breakfast. Efficient courteous staff, the whole... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return Regards Greg Stuart General Manager

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4 of 5 stars
Kevlondon   4 contributions
London, Paris
Nov 6, 2009 | Trip type: Couples

Stayed here overnight ahead of a morning flight to Berlin from T5. Was slightly wary given the number of negative reviews, but found this place to be ideal in almost every way. Arrived around 3pm, checkin was instant. I had booked an executive room overlooking the runway for just over £100 including breakfast. The room was almost directly above reception,... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your recent stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return. Regards Greg Stuart General Manager

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4 of 5 stars
papi1096   73 contributions
Boston
Oct 30, 2009
1/1 found this review helpful

Excellent Hotel for an early flight departure. Ikea style room, This Hotel is very new so its very clean. paid about $140 for a night twin beds included breakfast. Buffet style and very good. When we made our reservation we were told that transportation to the airport was free. Well it was 4 pounds per person each way. Anyway if... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your recent stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return Regards Greg Stuart General Manager

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2 of 5 stars
gigea   4 contributions
Bucharest, Romania
Oct 17, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

The staff at this hotel wasn't very nice. My room key was blocked after a few days and they wouldn't bother to check what was wrong unless I go back to check again (twice!). Food was relatively OK, but there were more fats than in other places I went to eat. But I guess English people like eating bacon and... more

Just the job
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4 of 5 stars
johnny-glen   45 contributions
Cornwall
Oct 15, 2009 | Trip type: Couples

We stayed at this hotel as we had an early flight, so its proximity to heathrow was key. We were amazed to see the room rate on the door was £239 per night, we only paid £44. Check in went smoothly and the room was of a good size, nice and clean with all amenities. We were tired from travelling... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your feedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your recent stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return Regards Greg Stuart General Manager

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4 of 5 stars
Blackheathbloke   13 contributions
London, United Kingdom
Oct 13, 2009 | Trip type: Solo travel

An early Friday morning flight to Kiev saw me booking this hotel for a one night stay. I travelled to Heathrow on the Tube and then caught the bus from Heathrow Central bus station to the hotel (It's the second stop as you come out of the airport.) I had some trouble finding the entrance, it's around the back of... more

Management response from
GMSTU, Manager

Dear Guest, Thank you for your geedback regarding your recent stay at the hotel. I am glad to note that you enjoyed your recent stay with us. Guest satisfaction is of prime importance to us and the team takes a lot of pride in achieving that. We look forward to your return The Management

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1 of 5 stars
swissinfo   6 contributions
switzerland
Oct 13, 2009 | Trip type: Couples

Just imagine you arrive at the hotel and your told, "we are going to upgrade you to an Executive room," great! we thought, so we dropped off our suitcase in the room and went out for the day visiting family, when got back late in the evening we jumped into bed for the our relaxing sleep and to our astonishment... more

Management response from
GMSTU, Manager

Dear Guest I thank you for your comments with respect to your recent stay with us. Please accept our sincere apologies for any inconvience caused due to the broken bed. This is not in keeping with the standard of service that we aim to achieve and we hope that this incident does not prevent you from visiting the hotel in...

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3 of 5 stars
traveller34540   3 contributions
Tel Aviv
Oct 10, 2009 | Trip type: Couples
1/1 found this review helpful

Do you want to be woken up by the room cleaner of by a fire alarm? Here you'll get both. We needed a hotel near the airport since our flight arrived past midnight. The hotel is close to the airport and after 1am without any traffic the cab ride took only few minutes and a little less than 10 pounds.... more

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Holiday Inn London - Heathrow Also Known As

  • Holiday Inn West Drayton
  • Holiday Inn London Heathrow
Address: Bath Rd, cnr Sipson Way, West Drayton UB7 0DP, England
West Drayton Hotels Holiday Inn London - Heathrow
3.0/5.0
115