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Premier Inn London Hayes, Heathrow Hotel

#3 of 12 Hotels in Hayes
Certificate of Excellence
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362 Uxbridge Road, Hayes UB4 0HF, England
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1 room 1 adult
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Premier Inn London Hayes, Heathrow Hotel
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363 Reviews from our TripAdvisor Community

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London
1 review
5 of 5 stars Reviewed yesterday NEW

I had a very fun night at this hotel! The staff are great and even went as far as complimenting me when i was going out. Would definitely recommend this hotel although make sure you book in advance, otherwise it can be pretty expensive. The facilities are also great, especially the free WiFi. 10/10

Review collected in partnership with premierinn.com

Helpful?
Thank RyanCoakley
Derby, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Over £100 per night very small bathrooms one of the older premier inns , not run down but like i said not as fresh as the newer prem inns ,food in restaurant nice , pub a bit of a dump no atmosphere parking ok enough room for vans ,no lift in hotel could be a problem for some

Helpful?
Thank jt77ram
WhitbreadHotels, Online Customer Service at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Hi jt77ram Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.... More 

Chepstow
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Usual premier Inn standard great friendly staff and always a good night's sleep Car park is small but free for guests which is a bonus around here Only reason I have marked it down is the whole hotel is looking tired and grubby in places probably due a make over WiFi very good as was the breakfast

Helpful?
Thank Spoton856
Edinburgh
Level Contributor
194 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a night last week. It was a reasonably priced option with easy reach of Heathrow and the city of London with a tube station not too far away. This Premier Inn does not have a lift and the stairs are quite narrow, so don't go upstairs if you have any mobility problems. Staff were pleasant and friendly.... More 

Helpful?
Thank Andrew40
Thire, France
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night prior to flying out from Heathrow. Overall the experience was good. The room was clean, with a large bed, also very comfy. We slept well even though the hotel appeared to be busy, no undue noise. Car parking was slightly difficult as there were a lot of vans in the car park, so it made... More 

Helpful?
Thank Mandi172015
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Mandi172015, It is such a pleasure to have read great review about your recent stay with us at Premier Inn Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our convenient location, our welcoming and helpful staff and especially ouir comfortable beds. If you were to visit us... More 

Derby, United Kingdom
Level Contributor
148 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we spent new year here in hayes again as we do every year as a base for visiting london. great service from the staff and a good room as always at hayes premier inn, we always book a room on the top floor as its quieter and this year seemed quieter than ever! (we dont mind the stairs as theres... More 

Helpful?
Thank Dave K
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Dave K, It is such a pleasure to have read great review about your recent stay with us at Premier Inn Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our comfortable beds , quiet rooms and our welcoming and helpful staff. You are quite right, the second... More 

East Yorkshire
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a problem when we arrived and the staff were really helpful and friendly. The bed was soooo comfy. I'd love to buy a mattress for home! There was no noise during the night in the corridors. The location is perfect for Heathrow! Highly recommend this hotel.

Review collected in partnership with premierinn.com

Helpful?
Thank Lucy T
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Lucy T, It is such a pleasure to have read great review about your recent stay with us at Premier Inn Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our comfortable beds , location, in terms of Proximity to Heathrow and our friendly and helpful staff. We... More 

Stowmarket, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 4, 2016

Looked a bit shabby in parts -corridors looked well worn. The restaurant where we had breakfast was very cold in the mornings I didn't think it was better than a Travelodge in many ways except the beds were more comfortable.

Review collected in partnership with premierinn.com

Helpful?
Thank IainShaddick
Stroud, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 31, 2015

I stayed with my wife a night at this hotel a day before our flight. First the good bit. The bed and the pillows were really comfortable, the room looked very good. But the bad bits. Around midnight, we woke up that other guests open and shut their doors, but we could fall asleep back again. Around 1.30am we woke... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Leslie2825
WhitbreadHotels, Online Customer Services at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Hi Leslie2825 Thanks for taking the time to review your stay. At Premier Inn, we like to provide our guests with a brilliant nights sleep so I'm really sorry to learn that we let you down on this occasion. I'd like to discuss this further with you and I'll be in touch again via direct message. Kind Regards Darren Brown... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 31, 2015

Standard Premier Inn but be warned, they do not have a lift so if you have a family and a fair bit of stuff you will end up carrying it up the stairs!! This time we had noise level problems from the room above.

Review collected in partnership with premierinn.com

Helpful?
Thank average_family_man
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