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Premier Inn Hayes Heathrow

#3 of 11 Hotels in Hayes
Certificate of Excellence
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362 Uxbridge Road, Hayes UB4 0HF, England
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Premier Inn Hayes Heathrow
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316 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Spanish first
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  • All months
    (316)
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    (75)
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    (110)
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    (66)
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    (65)
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Good room but not the best premier inn but no complaints for £35 for my wife and daughter . Bathroom could do with an update but nevertheless very adequate . Reception very friendly and good cctv free parking.

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Boston, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Had a good night stay as always will definitely recommend...can do with a bigger toilet/bathroom...can do with upgrade smart Telly , but overall stay was good...very quiet,comfortable,relaxing,a bit expensive though for one night...

Review collected in partnership with premierinn.com

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rochester kent
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

rating says it all - I am in a wheelchair this hotel not very suitable the attached restaurant very good but hotel reception very unhelpful as to how we got in for breakfast the only door open had steps so we were going backwards and forwards to get another door open.

Review collected in partnership with premierinn.com

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

stay was very enjoyable. I would recommend this hotel breakfasts also recommend service very helpful and friendly. Aga who works there is like a mother who takes care of children The staff is very friendly and very helpful

Review collected in partnership with premierinn.com

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Wincanton, United Kingdom
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Premier Inn Hayes is a great location for Heathrow airport or visiting London. It is an easy taxi or bus ride to Heathrow and good transport links to central London. We arrived on the hottest day of the year so far and the room was ultra cool with very good air conditioning which was on to keep room cool... More 

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Denia, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at Hayes Premier Inn and had a very pleasant stay. Staff were very friendly and helpful. The rooms were very clean. Only bodygel available in bathroom no separate shampoo or soap. Sainsburys and shopping centre opposite hotel which is convenient for food, snacks etc. Breakfast excellent in adjacent Beefeater restaurant. Other meals typical Beefeater if you like that... More 

Review collected in partnership with premierinn.com

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Bangkok, Krung Thep, Thailand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Very typical of the premier inn experience. Friendly staff on welcome. Room very comfortable. There is a beefeater restaurant attached to the hotel which provides good food with more than adequate service. Of knowledge there is also a Sainsbury's just across the road in case you want to do a bit of last minute shopping before you get on the... More 

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York, United Kingdom
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel felt odd & it's difficult to be specific about what formed that impression - I'll do my best. Impression 1 : The car park is a pay+display, which appears to be to deter the uninvited. There's a number of signs warning drivers & passengers to remove valuables. Impression 2 : Arriving in my room, the couple in the... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Hayes Heathrow, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good stay with friendly staff. Too far to walk to train station but staff arranged cheap taxi transfer Beds and pillows comfy as ever and efficient air con. Beefeater next door, good food but quite expensive.

Review collected in partnership with premierinn.com

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Dorset, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

stayed the weekend in a family room taking the kids to legoland so a great stay i had left the legoland discount vouchers at home but thanks to recption staff asain male with beard gold tooth found me replacements off the internet when i had told him that we had left our vouchers a great person my kids were really... More 

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