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Staycity Serviced Apartments London Heathrow

Certificate of Excellence
Highpoint Village, Station Approach, Hayes UB3 4FN, England
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Staycity Serviced Apartments London Heathrow
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Staycity Serviced Apartments London Heathrow
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
  • All months
    (412)
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    (94)
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    (160)
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    (55)
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Melbourne
1 review
4 of 5 stars Reviewed yesterday NEW

The apartment we stayed in was modern and clean. For a family of five, it had sufficient space, great bathrooms and kitchen, helpful front desk staff and was reasonably priced. The location was a little out of the way but suited our family as we had a rental car.

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Hyderabad, India
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Clean apartment but had a very small kitchen Nearby train station and Tesco Express Service staff was helpful Wifi was not reliable and fast Restaurants nearby are not good Overall good service apartment

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Singapore
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I needed a 2 bedroom apartment for the 5 of us on the night before we depart for home in Singapore. After a long 3 hour drive from Leicester we settled down into this apartment. There was a small hiccup driving into the car park but it was quickly solved with a buzzer intercom and a friendly voice on the... More 

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London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

Request was made via email for parking space. Front desk staff could not find the record!!! Rooms are clean only upon request. No cleaning request rooms, of course, bear odor smell if debris is left within the bin. Kitchen essentials are basic and minimal. Wifi is difficult to connect! Late arrival customers generate huge noise and door banging ..............

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Ipswich, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect if you want somewhere clean and tidy but not a hotel. Ten minute drive to Heathrow and on the door step for british rail. An Asda is out side. Staff very helpful. Would use them again when we fly from Heathrow.

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Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed only one night at Staycity. The apartments are fantastic and the staff are really helpful. Staycity is located next to the train station that takes you straight to Paddington station. Very near the airport and very convenient to go to the centre of London!

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Frederick D, General Manager at Staycity Serviced Apartments London Heathrow, responded to this review

Dear Vero R We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Staycity Serviced Apartments London Heathrow we thank you for your positive comments and appreciation. I am thrilled to hear that you found the apartments fantastic and the staff very helpful. We would like... More 

Greater London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stay here in Stay City Apartments was a luxury and it gave me a feeling that I was at home. My wife and kid was so comfortable with the facilities in the room and the cleanliness of the stay. Only feedback which I had was that they could have provided a complementary breakfast for the price tag.

Review collected in partnership with this hotel

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Frederick D, General Manager at Staycity Serviced Apartments London Heathrow, responded to this review

Dear Victor M We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Staycity Serviced Apartments London Heathrow we thank you for your positive comments and appreciation. You have rightly pointed out that currently we do not have any breakfast offering on-site but we are looking... More 

Perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located extremely close to the Hayes and Harlington station. It was easy to find once we were told which trains to catch. The staff were lovely and we got a free upgrade. The apartment was clean and comfy but we did hear the occasional train although it did not bother us. It is ideally situated for travel... More 

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Frederick D, General Manager at Staycity Serviced Apartments London Heathrow, responded to this review

Dear Annette B We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Staycity Serviced Apartments London Heathrow we thank you for your positive comments and appreciation. Hayes are Harlington train station does not have an elevator to get to platforms however there are changes planned... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed here for two days each week for the last 7 months while working at Stockley Park. Great location with ready access to buses, trains and supermarkets nearby. Very friendly and competent staff, always smiling especially Manisha, Andraa, Usvashi and Jay.

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Frederick D, General Manager at Staycity Serviced Apartments London Heathrow, responded to this review

Dear Ling W We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Staycity Serviced Apartments London Heathrow we thank you for your positive comments and appreciation. My staff are thrilled to see a personal mention of their names and as a team we are proud... More 

Dublin
1 review
4 of 5 stars Reviewed 4 weeks ago

lovely place to live....great location....train station great to access trains after every 5 minutes....all,receptiion staff should smile as it doesnt cost.....uniform should b clean..or at least white shirt/blouse as it speaks for itself....,but generally good place as this was our 2nd time stay in 12 months....

Review collected in partnership with this hotel

Was this review helpful? Yes
Frederick D, General Manager at Staycity Serviced Apartments London Heathrow, responded to this review

Dear kali420 We appreciate you taking the time to provide feedback regarding your recent stay with us. On behalf of our entire staff here at the Staycity Serviced Apartments London Heathrow we thank you for your positive comments and appreciation regarding the accommodation and location. I have passed on your feedback regarding the staff to the concerned department heads to... More 

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