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Sheraton Skyline Hotel London Heathrow

#2 of 11 Hotels in Hayes
Certificate of Excellence
Bath Road (A4) | London Heathrow Airport, Hayes UB3 5BP, England
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Sheraton Skyline Hotel London Heathrow
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Sheraton Skyline Hotel London Heathrow
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1,903 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
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Auckland Region, New Zealand
Level Contributor
127 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel located close to the airport. Very friendly and helpful staff. Accommodation was very comfortable and roomy. Club lounge a little disappointing when compared to others. Overall great location

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Sheraton Skyline Hotel is located right by Heathrow Airport and was very easy to get to the airport by their bus service. Having stayed at this hotel before having a long flight overseas it was a very relaxing stay before my flight. The service was of a very high standard, gym was brilliant, the highlight of this hotel is... More 

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SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear dom4041 It’s such a great pleasure to have read your excellent review and we thank you for sharing this to everyone. We are delighted that you had a wonderful stay and enjoyed the Sky garden/pool area. We look forward to welcoming you back to many more great stays to come. Yours sincerely Thierry Henrot General Manager More 

Kuala Lumpur
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in the Sheraton Skyline when arriving from South East Asia and travelling to Spain the next day. The hotel is reasonably close to Heathrow but offers an experience which is much better than what I'm used to to in Airport Hotels. Check-in was annoying as a lot of airline staff seem to be using his hotel and different... More 

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SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear BobKL Thank you for posting your feedback on this website following your recent stay with us. We are pleased to hear that you liked the location and that your experience was much better than the other airport hotels you stayed into previously and that you appreciated the customer service received from Nicholas in the Sky garden. We are also... More 

Ottawa, Canada
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a loyal SPG member and probably always will be... so maybe I'm getting a bit critical :) Nice hotel close to the airport with all the usual amenities... especially enjoyed the fun and reasonably priced pub for ale and dinner. Couldn't cool the room down though so it was a warm annoying sleep... possibly because the room was on... More 

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SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear TravelinMan314 Thank you for sharing your review relating to your recent stay with us. We are happy to hear that you liked the hotel and location, we are however sorry to note that the temperature in your room was not to your satisfaction. We hope that you will give us another opportunity to welcome you back soon. Yours sincerely... More 

Sydney
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff are very helpful and it's close (15 pounds by cab five quid by shuttle) to most terminals. The rooms and corridors are just a little run down - not terribly but it's due for a refurb sometime soon I think. Breakfast is tolerably and not more than usually overpriced for this kind of hotel. The Indian restaurant is... More 

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SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear dbm305 Thank you for taking the time to share your experience with us on this website. We are delighted that you liked Madhu’s Heathrow, our Indian Restaurant. Your comments regarding the rooms and corridors will be taken into consideration the next time we plan for a refurbishment. We hope that you will give us another opportunity to welcome you... More 

Sydney, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Big room, comfortable bed, clean bathroom, close to free buses. Just what you need to wind down before heading back home. One thing they could improve on is unlimited wifi access in the rooms like other big name hotels. All day access if available in the lobby.

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SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Gracie S Thank you for taking the time to write and post your great review on this website. We happy to hear that you enjoyed your stay and look forward to having you back soon. Yours sincerely Thierry Henrot General Manager More 

Newcastle, Australia
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Impressive hotel with a stylish opulence. The food the pool and staff service were all first class. I had the best nights sleep. I did not want to get out of bed it was so comfortable but I needed to catch my flight. My room was large and the bathroom well proportioned. Breakfast was adequate. The only area which needs... More 

Was this review helpful? Yes 1
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Leon S Thank you for sharing your review on this website following your recent stay with us. We are happy to note that you were pleased with your stay however we are sorry that you were disappointed with the complimentary two-hour Wi-Fi access and hope that this will not deter you from coming back to stay with us once... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed here three times now and this place just keeps getting better! It's really close to the airport which comes in handy for when we have family who fly over. The rooms are spacious and comfy, lots of equipment is provided and there shampoo is actually really good! I really enjoyed the swimming pool and the computer room, even... More 

Was this review helpful? Yes
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Bethany N We are delighted to read your excellent review and would like to thank you for sharing this to everyone on this website. We look forward to welcoming you back to many more great stays to come. Yours sincerely Thierry Henrot General Manager More 

wales uk
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

we stayed for one night and that was enough. The air conditioning would not cool down, we phoned reception and was told to be patient and that it would cool down! Went to make a cup of tea and the kettle wouldn't work, phoned reception again and the whole unit had to be changed, we asked the engineer about the... More 

Was this review helpful? Yes 1
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear cosmowales_9 Thank you for taking the time to share your experience with us on this website. We are very sorry to learn your dissatisfaction with regards to the points raised. We would appreciate it if you please contact us directly with your reservation details so that we can investigate the areas highlighted in your feedback and share with you... More 

Phoenix, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I might be a little biased since I love Sheraton Hotels, however this one I love! Regular room with a King bed on the club floor and everything was good. I would recommend to get access to the club as it allows free beverages and snacks as well as a great view towards Heathrow and you can see a lot... More 

Was this review helpful? Yes
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Uaflyer3 We are pleased to read your great comments on this website and would like to thank you for sharing this to the other reviewers. We look forward to welcoming you back to many more great stays to come. Yours sincerely Thierry Henrot General Manager More 

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