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All 11 Hayes hotels

Holiday Inn London - Heathrow Ariel

3.0 of 5 Hotel   |   118 Bath Road, Hayes UB3 5AJ, England
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62%
Ranked #8 of 11 hotels in Hayes
A recent review
5 of 5 stars reviewed yesterday
gamelino Sunnyvale CA.
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720 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
Sunnyvale CA.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night and had the best nights sleep on my 3 week 7 hotel stay trip. Being across from the airport I anticipated hearing the planes though the night and morning. We did not hear one plane the entire time in our room. The bed was fabulous, the most comfortable on our whole trip. We did... More

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Wirral, England
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I haven't stayed at the HI Ariel for quite a few years. However for business being near the office I decided to stay there for the evening. As a Platinum member I was upgraded to the Executive rooms - I found that they had been recently renovated and found them to be good. The rooms themselves are smaller than the... More

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Laura E, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Basisboy, Thanks for posting your review, we value your feedback as an IHG rewards platinum member. I am so pleased you like our new exec room offering- we're delighted with the upgrade of facilities! I'm really sorry check in and check out took so long- I will be sure to take this up with our Front Office Manager. Looking... More

Teramo, Italy
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A slightly more economical hotel that it situated further away from the airport but nonetheless easy to get to. There are a couple of buses that leave from the airport bus terminal that will drop you off free of charge (because the hotel is still in the free travel zone). I can't remember the number of the buses but there... More

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Laura E, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Thanks for your review, we value your feedback and look forward to welcoming you back to the hotel in the near future. Always remember to book direct for best rates. Kind Regards Laura Eggleton General Manager More

Kirkland, Washington, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Very friendly, and efficient staff. The hotel is well past it's prime, and needs some updating. Restaurant staff was efficient and friendly. Food was passable (not excellent, but not bad) but expensive. I know all hotels on Bath (and hence very near Heathrow) are super expensive, but the cost was really excessive for the state of the hotel. They need... More

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Laura E, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Matt V, Thank you for taking the time to review our hotel, we value your feedback to help us enhance the service we are offering. I was delighted to see your positive comments regarding the team here, and would like to assure you that we are on a constant property improvement journey to enhance our product. Please be assured... More

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were quite pleasantly surprised when we arrived at this hotel. The immigration officer had told us to "thank our lucky stars that we were only staying one night," so we were a bit worried! I am still wondering what he must have been referring to because, although like many of the older Holiday Inns this one is rather tired... More

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Laura E, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Thanks for sharing your review on Tripadvisor, we value your feedback. I was sorry to read that the immigration officer negatively commented on the hotel- being that they obviously live locally I shouldn't imagine they've experienced the hotel to be in a sufficient position to pass judgement! I can only suggest they've driven past, and I would be the first... More

Helston, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall a good experience, staff were very helpful and attentive. I felt that the room was over priced. It is located close to Heathrow which is obviously convenient and a shuttle bus takes you to the airport.

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Johnwherry999 Thank you for your review and I am delighetd you had a good stay and for mentioning how friendly and attentive our team is here. I can assure you we are very competively priced for the Heathrow market and why not try our holiday inn website directly to ensure the best rates available. Many thanks Robert Galway Operations... More

california
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Ariel for convenience before early morning flight. We were very pleasantly surprised. Check in went smoothly, the restaurant service was warm and friendly, and the food was very good. The bartender made a wicked rum and coke!! The room was small but very comfortable and had everything we needed. The building is very well insulated... we did... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear mbtrip Thank you for your 5 star review and I am delighted you enjoyed your overall stay and managed to experience the services we had on offer. We are happy you felt rested and relaxed before your onward journey. We hope to see you back in the very near future. Many thanks Robert Galway Operations Manager More

Prague, Czech Republic
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 4 nights, The upgrade executive room was nice and clean - especially the bathroom was above UK standard. Staff generally helpful and competent, but not all. Forget the steaks in the restaurant. Breakfast good and good value One important gripe. They should let you know on the website, that the shuttle bus from the terminal is charged -... More

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear 954pb Thank you for your review and I am delighted your stay was convenient and efficient. I take on board your feedback regarding the hoppa bus service and we will look into improving the service we give our guests. We hope to see you again soon Kind Regards More

Lincoln
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight, leaving the car for 15 nights whilst travelling abroad from Heathrow. Staff were very welcoming on arrival and even upgraded our room to an executive room for no extra cost. The room was very clean and spacious with everything you needed for an overnight stay. Check in, and out on departure were very efficient and we'll... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear LincolnImp12 Thank you for your review and we are delighted that you enjoyed your stay with us and would come and visit us again. We look forward to it. Many thanks Robert Galway Operations Manager More

Hull
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here at the weekend , they are clean,comfortable rooms, very pleasant staff, breakfasts were very good with lots of choice, dinner ok. We found the drinks a little pricey. Would stay here again

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Anitamay Thank you for your review and I am delighted you had a pleasant stay over the weekend. We look forward to welcoming you back with us soon Many thanks Robert Galway Operations Manager More

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Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Hayes
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport with the new Terminal 5. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and HSIA (High Speed Internet Access) The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 1, 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 5 every 15 minutes everyday. Adult price is 4.00 per person one way. From Terminal 4, take the Heathrow Express (Free) to T1, 2 & 3 and then take the Airport Shuttle as above. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 
Number of rooms
184

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