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All 11 Hayes hotels

Holiday Inn London - Heathrow Ariel

3.0 of 5 Hotel   |   118 Bath Road, Hayes UB3 5AJ, England
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Ranked #6 of 11 Hotels in Hayes
A recent review
4 of 5 stars reviewed 3 days ago
PBH0017 Letchworth, United Kingdom
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771 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Letchworth, United Kingdom
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We used this site as they had a VIP parking scheme. Excellent. Reception excellent. The staff at the bar were very very skilled at dealing with he multitude of languages and different requirments of various customers. Well done. Not the snazziest or upto date Hol Inn but for convenience location and service excellent

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very lovely staff especially the waiters. We loved the hospitality and cheerfulness of Monica. She was very helpfull with her advice on City buses and railway stations . The rooms are pretty small but they are clean. The hotel has a very good locstion, very Close to the aorport ( the taxi was 12 pounds ) .

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Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here with my partner and while he was ina two day course i used the hotel facilities. On arrival greeted really well although there was only 1 member of staff and 4 customers waiting she dealt with them really well. The room was very small and a small bathroom but this was fine. The room service is excellent here... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear funkydiva69_4 Thank you for taking the time to review our hotel and thank you for recommending our hotel. We appreciate you highlighting one of our stars here in Davide, He is truly a great asset to the hotel and your comments will be shared with Davide and the rest of the team. We look forwarding to welcoming you back... More

Hinckley, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

After a long flight from Central Africa, this hotel is within easy reach of Heathrow. Reception was very friendly with facilities well explained. Food in the dining room/restaurant was very good as was the wine. Breakfast set us up for the following day. Good value for money.

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear OrganoP Thank you for taking the time to review our hotel and Im delighted you found the hotel comfortable after your long flight. We hope you will use us again when in Heathrow and don't forget to book online direct for the best deals. Kind Regards Robert Galway Operations Manager More

Fort Lauderdale, Florida
Top Contributor
130 reviews 130 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice property over all. Clean, comfortable, and quiet. Hotel staff was cheerful and helpful. The buiding is a curious circular structure, and rooms that face the inner court are small, and have a strange view of roof tops and their neighbors. When they say "single room," you should take it seriously. The bathroom was a little dated, with an... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Georgemia Thank you for taking the time to review our hotel and we appreciate your feedback. May I recommend that you sign up to become one of our IHG Reward Club Members which is free of charge and has fantastic benefits that include complimentary standard wifi to use within all IHG hotels. I hope this helps Kind Regards Robert... More

Bristol
Top Contributor
54 reviews 54 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We parked overnight before an early flight and expected the usual indifferent airport hotel. We were quite frankly amazed. The receptionist was efficient and friendly. The room was clean and comfortable, and the restaurant staffs friendly service was only matched by the great food. I expressed disappointment that the room menu was different to the restaurant and was immediately told... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear bristol29 Thank you for taking the time to review our hotel and WOW, we couldn't be more pleased with your comments. The team work tiredly to ensure our guests have a great experience. Your comments will be shared with the entire team and I am sure they will be truly delighted. I am delighted you had a great stay... More

cornwall
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very close to heathrow convenient if you need a stop over . Check in was fast and very helpful reception staff with regards to helping me out getting free busses to heathrow. Clean with nice bed and pillows for a great nights sleep after traveling a long way

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear jpgagan Thank you for sharing your views and I am delighted that you had a great sleep and the team could be of service to you. We look forwarding to welcome you back with us in the near future and don't forget to book online direct with Holiday Inn for the best rates. Many thanks Robert Galway Operations Manager More

Chester
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Heathrow Ariel is the doughnut shaped hotel at the eastern end of Heathrow’s northern runway. It’s great fun if you like working with big metal birds strutting their stuff across the road, and this visit demonstrated an exemplary standard of customer service that more expensive, and supposedly more exclusive, hotels only aspire to. Checking in with my... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear RobCG380 I am very delighted that you had a fantastic stay and our great team here looked after you. It is always great to hear from our IHG Reward Club members and to see the feedback for all the hard work the team go through to deliver exceptional service. We hope to see you again soon Many thanks Robert... More

Hopton on Sea, United Kingdom
Top Contributor
118 reviews 118 reviews
75 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night as I was flying from Heathrow. It is very easy to find with lots of parking, staff were excellent, welcoming and helpful. As an IHG member I was upgraded to a very nice room. Very clean, lots of amenities and a very comfy bed. There is a regular shuttle to the airport, which takes 5... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear scopie100 It is always great to hear from our IHG Reward Club Members and thank you for your 5 star review. I am delighted you had a great stay with us and we hope to see you back with us in the near future. Don't forget to book online direct with the hotel for our best rates. Many thanks... More

Luxembourg
Top Contributor
50 reviews 50 reviews
19 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel because it is close to the drop offs for all the major car hire companies and obviously it was very close to the airport. We were greeted by very friendly and cheerful receptionists. The room was well appointed and very comfortable. Everything was in a brand new condition. There is a shuttle service to the airport... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear voyageurLuxembourg Thank you for you review and I am delighted you felt the hotel was conveniently located for your needs and thank you for recognising our great team we have here. We hope to see you again on your next visit to Heathrow. Kind Regards Robert Galway Operations Manager More

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Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex

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