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All 11 Hayes hotels

Holiday Inn London - Heathrow Ariel

3.0 of 5 Hotel   |   118 Bath Road, Hayes UB3 5AJ, England
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62%
Ranked #8 of 11 hotels in Hayes
A recent review
4 of 5 stars reviewed yesterday
TheLush101 Cardiff, United Kingdom
  • Reviews (725)
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725 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Cardiff, United Kingdom
Top Contributor
100 reviews 100 reviews
58 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for one night in June 2014 before a flight from Terminal 5. This has become my usual choice for where to stay before an early flight from Heathrow; it's easy to get to - you can use the red London buses for free - look for the 105, 111, 140 or 285 from Heathrow Central bus station &... More

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Chester, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night and left my car at the hotel for 4 additional days whilst travelling on business. Cost of Stay, Park & Fly (4 day option) was only £15 more than a night's stay, therefore very good value for parking (especially as parking alone is £12 per night, when staying at the hotel)!!! Staff were very... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Thank you for recommending our hotel and I am delighted you found your stay good value and enjoyed our service and food. We look forward to welcoming you back in the near future. Many thanks More

kildare
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed at thishotel for a number of nights on business trip. Although I stay in hotels around Heathrow this was my first booking at any Holiday Inn. Room very basic and not at all confortable. All in the room were just basics and for the rates they charge I felt ripped off. The dining area was ok with nice friendly... More

Was this review helpful? Yes 3
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Thank you for your review and I am deeply upset that you were not comfortable and you found the hotel poor value for money. I can ensure you that our prices are competitive within the market on the food and room and I hope that you will reconsider to try us again when next in Heathrow. Try direct on our... More

Top Contributor
277 reviews 277 reviews
66 hotel reviews
356 helpful votes 356 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Myself and my father stayed in outer facing room 236 at the rear of the hotel (opposite side to entrance) for one night, following a day at the Wimbledon tennis championships. The hotel is a four-storey (ground plus three) ring-shaped building. Pros: -Clean and well-maintained premises. -Helpful staff. -Two lifts to all floors. -Free newspaper - 'i' and 'The Independent... More

Was this review helpful? Yes 2
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jonotennis Thank you for taking the time to write your detailed review from your recent stay and giving us 5 stars. I am delighted you found the hotel clean, well maintained with helpful staff. May I suggest on your next visit you enroll in our IHG Rewards club which is now offering complimentary standard wifi. We look forward to... More

Mjspin
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here at just 20 minutes notice after a disastrous stay at another hotel. Very glad we booked online since even at that late stage we saved 66% off the rack rate. Hotel was very easy to find in car and there was plenty of parking in a well lit car park right outside. This was £12 per night... More

Was this review helpful? Yes 2
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Mjspin Thank you for taking the time to review our hotel. I am delighted that you would recommend us and I am thrilled you mentioned the cleanliness and hotel team being courteous and friendly as these are two of our key priorities in ensuring you have a great stay. Thank you for mentioning Ilze in our housekeeping team as... More

Contributor
18 reviews 18 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a very nice hotel for a reasonable rate. It was close to the airport so that's why we chose it. It was like coming home after being away from all your items were present in the room including a phone. Staff seem helpful if not friendly. They were juggling many people at one time but still took time... More

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Kalani D Thank you for taking the time to review our hotel and I am delighted you enjoyed your stay with us. We will be happy to welcome you back on your next travels in or out of the UK. Many thanks Robert Galway Operations Manager More

Los Gatos, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was clan, comfortable and quiet and had coffee, tea and complimentary water. We arrived early and the concierge graciously arranged for an early check-in. Breakfast opens early - 6 am -great for me with my early flight. Room service was fast. Starbucks in the lobby. The outside is a bit dated, but the rooms and lobby are up... More

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Karen d Thank you for your review and I am delighted with your comments and that the hotel was convenient for you and you enjoyed your stay. I hope that you will come and visit us again on your next stop between flights. Many thanks Robert Galway Operations Manager More

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

excellent service,friendly and helpful staff,clean rooms.close to the airport .we stayed in room 176 and the room was very quiet even though it was across fron the runway.I hope in the future they will offer free wifi .

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear isaacvarsanovisrael Thank you for your review and I am delighted you enjoyed your stay and rating us the best 3 star hotel in Heathrow. We are now offering complimentary standard wifi to all our IHG Reward Club members. May I recommend that when you are next visiting, we can sign you up and enjoy complimentary wifi access. Look forward... More

Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in the Ariel this week. I made the mistake of eating in the restaurant. The menu choice is LESS extensive than the bar menu or room service menu! They charge a 10% service charge in the restaurant so you are better off if you eat in the bar area (separated from the restaurant by fresh air!) Or in... More

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear PL P Thank you for your review. I am glad you enjoyed the hotel. I appreciate your comments regarding the prices of our food and drink. I can assure you that we are competitively priced within the Heathrow area hotels and are truly confident with the service and quality we provide you get value for money. I look forward... More

Wallaroo
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived into Heathrow in the evening stayed there before continuing our travels. Very clean, friendly staff. Staff appear to be at pains to make sure you are happy with their service . My husband was able to have gluten free bread with his breakfast which he really enjoyed. Took the Hoppa bus from the terminal straight to the hotel. Hotels... More

Was this review helpful? Yes 2
Laura E, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Thank you for posting your review on Tripadvisor, we value your feedback. You are correct suggesting my team have one main goal; to offer exceptional levels of service at all times. I am proud to employ a great team of people to do exactly that. We look forward to seeing you soon. Best Wishes. Laura Eggleton General Manager More

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Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Hayes
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport with the new Terminal 5. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and HSIA (High Speed Internet Access) The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 1, 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 5 every 15 minutes everyday. Adult price is 4.00 per person one way. From Terminal 4, take the Heathrow Express (Free) to T1, 2 & 3 and then take the Airport Shuttle as above. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 
Number of rooms
184

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