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All 11 Hayes hotels

Holiday Inn London - Heathrow Ariel

3.0 of 5 Hotel   |   118 Bath Road, Hayes UB3 5AJ, England
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Ranked #6 of 11 Hotels in Hayes
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761 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Chester
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Holiday Inn Heathrow Ariel is the doughnut shaped hotel at the eastern end of Heathrow’s northern runway. It’s great fun if you like working with big metal birds strutting their stuff across the road, and this visit demonstrated an exemplary standard of customer service that more expensive, and supposedly more exclusive, hotels only aspire to. Checking in with my... More

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Hopton on Sea, United Kingdom
Top Contributor
118 reviews 118 reviews
76 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for one night as I was flying from Heathrow. It is very easy to find with lots of parking, staff were excellent, welcoming and helpful. As an IHG member I was upgraded to a very nice room. Very clean, lots of amenities and a very comfy bed. There is a regular shuttle to the airport, which takes 5... More

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Luxembourg
Top Contributor
50 reviews 50 reviews
19 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I picked this hotel because it is close to the drop offs for all the major car hire companies and obviously it was very close to the airport. We were greeted by very friendly and cheerful receptionists. The room was well appointed and very comfortable. Everything was in a brand new condition. There is a shuttle service to the airport... More

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Guernsey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Convenient Heathrow hotel. Dating from the 60s with suitably quirky architecture but refurbished, clean and comfortable. A warm and friendly welcome from reception and the room was absolutely fine with everything you need. Holiday Inns now have free wi-fi which is a great bonus. The food in the restaurant was good and quick with excellent and friendly service. We were... More

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Sompting, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This Hol inn, sister to Ariel. We all had a wonderful stay, food was excellent Always bringing out fresh dishes, keeping buffet topped up breakfast and evening, staff friendly efficient and helpful. Whole place clean and refreshing.our whole three day stay in august 2014 was wonderful. Thank you all. Opposite airport watching planes landing and taking off, not hearing them.

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Linnyb4 Thank you for your review. I am not sure if you are reviewing on of the other Holiday Inn's within the Heathrow area but I am delighted that you enjoyed your stay. They do have a tripadvisor page and I am sure that they would be grateful for such nice comments. Kind Regards Robert Galway Operations Manager (Ariel) More

Ware, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There are limited parking spaces but we managed to find one fairly easily, (arrive early to make sure). Check in was very efficient and friendly, so far, so good. Our room was on the first floor, small but clean and quite cosy,hmm, still ok. Very good powerful shower and functional compact bathroom. Down to the bar, good choice of food,... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Paul C Thank you for taking the time to review our hotel and it is great to hear that you had great stay and we appreciate you mentioning the team and the food. We look forward to seeing you again in the near future. Kind Regards Robert Galway Operations Manager More

Charlottesville, Virginia
Top Contributor
122 reviews 122 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having used other hotels near Heathrow before flying out, we have decided this one is the best at a reasonable price. Some reviewers had said the room was small, but after getting off a cruise ship, it seemed fine to us. This hotel has been recently renovated and they did a great job at creating a comfortable room. The hotel... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Albequerque Thank you for sharing your review. I am delighted you had a great stay with us and we are your preferred hotel when in the Heathrow area. We look forward to welcoming back with us and don't forget to book online direct for the best rates. Many thanks Robert Galway Operations Manager More

hertfordshire
Top Contributor
80 reviews 80 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, ample parking 89 spaces, £12 for 24 hours, not bad!....Good reception, nice food. A bit pricey so go for a sandwich and a wrap for £7.50. Rooms good and clean. I am on the first floor. Water in room. Tea/coffee. Nice toiletries. Feels safe and is quiet....like my title says....you can't be any closer to the run way.... More

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear JH72 Thank you for taking the time to review our hotel and I am glad you had a great stay and able to take advantage of our great location to Heathrow Airport. Hope to see you again soon. Kind Regards Robert Galway Operations Manager More

1 review
2 of 5 stars Reviewed 1 week ago

Nice enough place to stay for a night near heathrow. Rooms are small but comfortable. They made some error with my booking and have still not resolved my issue. They sent me an invoice and billed me for a booking I did NOT make and did not authorize. Quite disappointing for this brand.

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jen M Thank you for yur review and I am sorry that there was an error on your reservation. Please do contact me direct on robert.galway@ihg.com so I can get our team to look into this for you. Kind Regards Robert Galway Operations Manager More

Peterborough, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We only stayed one night. The room was clean, the décor was reasonable. The room was probably a bit on the small side - but if you put a 6foot bed in it that's what you get. Everything was working except the hot water tap which reduced to a trickle very quickly when it was turned on. The free wifi... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Robin A Thank you for taking the time to review our hotel I am delighted you felt the hotel was good value for money and we appreciate your comments. Please don't forget to book direct via our website for the best prices. Look forward to seeing you again. Kind Regards Robert Galway Operations Manager More

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Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex

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