We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Hayes hotels

Holiday Inn London - Heathrow Ariel

3.0 of 5 Hotel   |   118 Bath Road, Hayes UB3 5AJ, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn London - Heathrow Ariel to your Saves list
Holiday Inn London - Heathrow Ariel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
61%
Ranked #8 of 11 hotels in Hayes
A recent review
3 of 5 stars reviewed 3 days ago
321uktraveller3 Glasgow, United Kingdom
Write a Review

665 people have reviewed this hotel

Traveler rating
    98
    290
    171
    72
    34
See reviews for
75
155
145
197
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A British Airways cancelled flight meant that they put us up in the Holiday Inn Ariel for the night. Not a hotel we would choose for ourselves. It was Ok and clean and the staff seemed friendly and helpful enough, but the bedrooms were not very large and had very noisy closing doors. It didn't matter how quiet you tried... More

Was this review helpful? Yes
Anchorage, Alaska
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is not too far from the airport. Its just a basic room with no wifi, really nothing to make it stand out. There is no hotel shuttle to London Heathrow, although there is a Hoppa bus that for about $10 will take you round trip.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

Arrived here after 24 hours flying and check in was down so we had a drink in the bar which was ok as we needed one anyway! When we could check in we couldn't get a runway room which we had requested so this was a little disappointing but we were tired so nothing major. Had a lovely dinner and... More

Was this review helpful? Yes
Durham, North Carolina
1 review
1 of 5 stars Reviewed 5 days ago NEW

Room smelled of fresh paint and had not been aired out.the room was cramped. No free Internet service and the Internet was 19£ per day. I would not recommend this hotel and Would not stay there again.

Was this review helpful? Yes
Suffolk England
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We were away for over three weeks and booked a nights stay before and one after our holiday with free parking on site. The staff at reception were really pleasant and helpful especially when we arrived early. The room was clean and bed comfortable, but decor rather jaded and in need of refurbishing We felt it was excellent for what... More

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Fibitus Thank you for taking the time to review our hotel and I am delighted that you felt that the hotel was good value for money, clean with friendly reception staff. We are currently undergoing refurbishment to some of our bedrooms so I hope you visit us again to experience the difference. Many thanks Robert Galway Operations Manager More

Worcester, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Chosen after a very early long haul arrival for a day's rest before my next journey. Tiny room, very noisy service staff in the corridor, charged twice for breakfast (spotted by receptionist on check-out), unauthorised charge on my debit card, expensive wifi and finally they wouldn't call for a black-cab on check-out, only a mini-cab. Falls far short of any... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear JWL940 Thank you for taking the time review our hotel and I am disappointed to hear that you felt the hotel was not to your satisfaction. I wish we heard about the shortfalls you were experiencing at the time so we can put right any shortcomings and resolve any issues prior to checkout. If I can be of any... More

Vicenza, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to say a few words of thanks to all the staff at this great hotel. I made a business trip at the airport of Heathrow and I think the location of the holyday inn ariel is very beneficial for all the people who have to work inside the airport. The location of the hotel is not the... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ivan782 Thank you for taking the time to review our hotel as it is very much appreciated. I am delighted you had a great stay with us and especially for mentioning numerous team members who made your stay that even more enjoyable. Our team are a great asset to our hotel and I am thankful they looked after you... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy booking in, room small but for 1 night O K . Food was very good. Cab come on time as required for early flight from Terminal 4. What more do you need. 3rd time of staying here for early flights. Will use this hotel again.

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear hardware44 Thank you for reviewing our hotel and giving us 5 stars. I am delighted to hear that this is not the first time staying with us and you felt the hotel was good value, clean and convenient with very good food. I hope to see you when you use us again on your next flight out of Heathrow.... More

Blackburn, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

again a business trip so everything was free having not stopped in so many prim position as this holiday inn it is hard foe me to give a balanced view because i have no reference point to work from .so i would have to ask myself would i have paid this much to stop in a hotel in this area... More

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

jit260_13 Many thanks for taking the time to review our hotel and giving us 5 stars. I am very delighted that you mentioned our team here at the hotel. I agree that they do make the hotel a truly great experience and they are always accommodating and empowered to make decisions themselves. Unfortunately we don not have leisure facilities here... More

Reading, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I ve been stayed in Holiday Inn Heathrow Ariel for 1 night last week. The check in and check out was fast and efficient. Later I had dinner in restaurant.My waitress was Oana, which left me a good impression about the way she looked after my table. She had a genuine smile, professional service and friendly attitude. Overall a good... More

Was this review helpful? Yes 2
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear jon l Thank you kindly for taking the time to review our hotel and recommending us to others. I am delighted you had an all round great experience. Thank you for mentioning our team here and picking out Oana who looked after you in our Restaurant. She truly is a great asset to the hotel. Your feedback has been... More

Been to Holiday Inn London - Heathrow Ariel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London - Heathrow Ariel

Also Known As:
Holiday Inn London - Heathrow Ariel Hotel
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Middlesex
Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Official Description (provided by the hotel):
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport with the new Terminal 5. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and HSIA (High Speed Internet Access) The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 1, 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 5 every 15 minutes everyday. Adult price is 4.00 per person one way. From Terminal 4, take the Heathrow Express (Free) to T1, 2 & 3 and then take the Airport Shuttle as above. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, IHG, Travelocity, Priceline, Agoda, Cheap Tickets, Expedia, TripOnline SA, getaroom.com, Asiatravel.com Holdings, Hotels.com and Venere so you can book your Holiday Inn London - Heathrow Ariel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn London - Heathrow Ariel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.