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Holiday Inn London - Heathrow Ariel

3.0 of 5 118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
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Holiday Inn London - Heathrow Ariel
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833 reviews from our community

Traveler rating
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    199
    86
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been using the Aerial for 8 years now and can genuinely recommend it to anyone. What makes the business travellers experience perfect is the "home from home" feeling and the staff here certainly do that.... and that is half the battle won Qasim, Sonia, Vierjka, Jose and the rest of the team have been making my visits special... More 

Was this review helpful? Yes 2
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear James R Thank you for sharing your review of your stays with us. It is always great to hear from long standing and repeat guests that are happy with the service and facilities that we provide and would recommend us to other visitors. I am delighted and appreciative that you picked out a few names of our team that... More 

Wigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here in January 2015 as I was in the area on business. The hotel was clean and presentable but it seemed to lack other amenities of a holiday inn. It had a bar, restraunt meeting rooms and that was it as I could see so a night was enough but pleasant. Good location for catching a flight as serviced... More 

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear WiganPaul Thank you for sharing your review and I am delighted the hotel and the location was suitable for your short business trip. We hope to see you again on your next visit to the Heathrow area. Many thanks Robert Galway Operations Manager More 

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I were on our way to our honeymoon on a Caribbean Cruise and decided to head down to Heathrow airport the night before. Apart from starting the holiday a night earlier, it also gave us an opportunity to be closer to the airport ready for our 9.00 am flight and offered the opportunity to have our car... More 

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Tiny T Firstly, congratulations on your recent wedding and I am delighted we were able to get your honeymoon off to a great and relaxing start. Some great tips from yourself, which I am sure fellow users will benefit and we look forward to welcoming you back on your next trip in or out of Heathrow. Many thanks Robert... More 

East Kilbride, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

So close to LHR you can see the plane tails, hear the scream of jet engines and smell aviation fumes. Doesn't matter for once inside it is very pleasant. Rooms have wide secondary double glazing so we slept like logs. Bar area and staff while merging with reception was comfortable with friendly staff. Desk staff kindly helped me deal with... More 

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear MrTerry Thank you for sharing your 5 star review and I am delighted to hear you had a great stay and that you would come and use us again when next flying in or out of Heathrow. Many thanks Robert Galway Operations Manager More 

Ringwood, England, United Kingdom
Top Contributor
65 reviews 65 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here with some colleagues on business for an overnight stay with conference next day, never again to either, 5 hotels called holiday inn Heathrow caused a nightmare to find the right one, 1 person on reception to check people in, the rooms were very small. Old decor in need of a freshen up, tatty bathroom, the food was... More 

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear MarkDotJames Thank you for your review and I am dissapointed in hearing your dissatisfaction with your stay. If you would kindly contact me direct to discuss further it would be much appreciated. robert.galway@ihg.com Many thanks Robert Galway Operations Manager More 

UK
Top Contributor
212 reviews 212 reviews
89 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night before early flight at Heathrow. We had arrived by Heathrow Express from Paddington and took the free bus to the Holiday Inn Ariel. Small but well appointed room on the outside. Quiet with a comfortable bed and we both slept well. Very good evening meal and reasonably priced for an airport hotel. Very good buffet breakfast and... More 

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear r00m_with_a_view Thank you for sharing your review of our hotel and I am glad you had an excellent sleep, enjoyed our food and took advantage of our great online advanced rates. We hope to see you again soon. Many thanks Robert Galway Operations Manager More 

Chicago, USA
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay was for one night before morning flight from Heathrow. The location of the hotel is on the Bath Rd where most of the Heathrow hotels are and I knew what to expect. There is not much in the area, just convenient location to the free Airport shuttle buss stops. But the hotel itself was exceptionally clean and freshly... More 

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear 1Redwing Thank you for sharing your review and I am delighted you had a great stay in one of our executive rooms and enjoyed our breakfast in the morning. We appreciate you mentioning our great staff on the desk and we are gald they could be of assistance. Hope to see you again soon when next in the Heathrow... More 

Wookey, Wells, United Kingdom
Top Contributor
50 reviews 50 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here as part of our break to visit London, booked this through bookings.com glad we did good location within easy reach to the Underground both at Hatton Cross, Hounslow West and Heathrow Terminals 1,2,3. Breakfast were of buffet style nice selection of items and drinks well kept up during the breakfast and tables were cleared very quickly, staff in... More 

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Paul R Thank you for rating us 5 stars and we are delighted you had an excellent stay and we appreciate you mentioning our food and our helpful are team are here. I'm sure fellow tripadvisors will make use and appreciate your useful tips. Hope to see you again soon. Kind Regards Robert Galway Operations Manager More 

Wales
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Efficient checkin also checkout, friendly and welcoming, room compact, clean , every thing your need , close to airport , but did not hear aircraft noise, Used public bus transport, ,, Heathrow via Bath Road, is free ,,, Heathrow Shuttle back to airport, just a tip buy ticket in hotel, not off driver, as slightly cheaper...

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear thaitravellers Thank you for sharing your review and I am delighted you had a comfortable night and made use of the public transport. Hope to see you again soon in the near future. Many thanks Robert Galway Operations Manager More 

Qingdao, China
Top Contributor
52 reviews 52 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was using my IHG points to stay over before flying to Moscow/ Beijing. It proved to be a very good choice. It is within 10 minutes walk of the Budget/Avis car hire, so its easy to check in, then to drop off a car and just walk there. Brilliant. Hoppa Bus for £4.50 to the terminal next morning (if... More 

Was this review helpful? Yes
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear PlantationJohnny Thank you for sharing your review and I am delighted you had a good stay and felt the hotel was suitable for your morning flight and access to the rent a car companies. We look forward to seeing you on your next visit. Many thanks Robert Galway Operations Manager More 

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Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Phone Number:
Location: United Kingdom > England > Greater London > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London

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