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Holiday Inn London - Heathrow Ariel

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118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
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Holiday Inn London - Heathrow Ariel
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916 reviews from our community

Traveler rating
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    389
    224
    90
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good airport hotel with easy access via the Hoppa bus. What I liked was that despite majority of guests staying one night, they were really friendly and helpful. Restaurant served tasty food in nice ambience and the breakfast had all the necessities to start the day.

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Gower Peninsula, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed overnight close to Heathrow. Public service bus free to the hotel so didn't need to use the hotel-hoppa service at £5pp per trip. Bus stopped outside. Check-in was efficient and quick. Room was quite small and narrow i.e. not the best but adequate for the purpose. Bed was comfortable. Service in the restaurant was excellent and we enjoyed... More 

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New Zealand
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed there twice in April &May.Found this hotel to be priced right,with a good breakfast.Room clean with everything you needed.helpful staff.Hoppa bus pulls up right outside.So handy for Heathrow.Would certainly stay again.

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Uxbridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Had a fantastic stay at this hotel, staff on reception were very helpful and provided me with all the information I needed. It made the start of my holiday amazing! Would defo recommend this hotel to others.

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Ashbourne, United Kingdom
Top Contributor
135 reviews 135 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is good - typical Holiday Inn but no worse for that. Check in staff were very helpful and couldn't do more. Didn't sample the restaurant as I arrived at 10pm and left at 4am. The Heathrow shuttle is good and for £5 and leave your car at the hotel it was great value. A word for Holiday Inn if... More 

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Coronado
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This older hotel does an amazing job of giving you a five star experience in a basic hotel! We loved it! From arrival we were treated as special, breakfast was AMAZING, wifi was super, room was comfortable and quiet! Everyone made it perfect. We were so impressed!

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Knoxville, Tennessee
Top Contributor
72 reviews 72 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to be near the airport, did not want to risk the M4😀. It is fine, pretty basic, clean enough, nothing much in the area, but we just wanted to spend the night and get to Heathrow early the next day. Ate dinner in their restaurant and were pleasantly surprised. Much better than we expected and the cost... More 

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear AniKinTN Thank you for your review and its great to hear tha you found the hotel convenient for your needs and you enjoyed your restaurant experience. Hope to see you again soon when next flying out of Heathrow. Many thanks Robert Galway Operations Manager More 

Sierra Vista, Arizona
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived mid-afternoon from Italy and were departing the next morning for Southampton to board the Queen Mary 2. A short cab ride from the airport, they had our reservation (which was pre-paid) and our room was ready upon arrival. Free Wi-Fi since we are IHG members. Wi-Fi service was good. Room was large and very comfortable. We found the... More 

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Flutrbi Thank you for sharing your review and I am delighted you had a great stay and the hotel was convenient for your needs. We hope to see you again in the near future. Kind Regards Robert Galway Operations Manager More 

singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room and bathroom was clean and the bed was comfortable. Size of the room was small and not enough space for luggage if you have more than 1 suitcase like I did. I did not notice any noise from the airport but the walls here are thin so if you are unlucky, you may encounter some disturbance from talkative... More 

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Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear travelbugs111 Thank you for sharing your review and I am delighted you had a pleasant stay and for mentioning our delightful team here. Some useful transport tips mentioned, which I am sure fellow guests will appreciate. Hope to see you again soon. Many thanks Robert Galway Operations Manager More 

Fairfax, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed overnight awaiting international flight. This is a pretty run down hotel and my room was smaller than a dormatory room. Little space to adjust and use luggage. Bed was very hard and pillows were almost flat. The shower knobs were broken and only a trickle of water came out. I would not use it again. Also the entire bus... More 

Was this review helpful? Yes 1
Robert G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear gsojudy Thank you for your review and I am sorry to hear yo did not have a great stay. We wil be reviewing your comments and addressing the issues we can to improve the satisfaction of our guests. Many thanks Robert Galway Operations Manager More 

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Prices are for 1 room, 2 adults
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