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Holiday Inn London - Heathrow Ariel

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118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
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Holiday Inn London - Heathrow Ariel
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954 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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  • All months
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    (248)
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All months
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very neat and clean hotel.small room but decent. Just outside the hotel the bus stop takes you to London. Some food joints and a small shopping mart besides. Big supermarket I think reach is 15 mins walk. As it is close proximity to airport if you open windows sound of the aeroplanes, otherwise soundproof.

Was this review helpful? Yes 1
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Preetifabs, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Sharad Rekhi General Manager More 

Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were staying overnight with our Daughter and Grandson prior to their departure for Australia the following morning. We were highly delighted with the very high standards of service given by all staff. The evening meal was quite amazing and we would highly recommend booking on a dinner,bed and breakfast basis at a very modest cost. Our rooms were very... More 

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Michael W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Sharad Rekhi General Manager More 

North Yorkshire
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was the first time I’d stayed at this hotel – it was easy to find and there was ample car parking. The whole experience was first-class and the staff on the front desk were particularly helpful. I made a mistake with the in-room safe and when I called reception they sent a maintenance guy who appeared almost immediately! The... More 

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Alanyorks, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank You Kind Regards Sharad Rekhi General Manager More 

Surfers Paradise, Australia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Impressed on check in that Platinum membership was recognised and appreciation shown in a number of ways. Hotel is comfortable. staff friendly and welcoming and location is ideal for proximity to Heathrow Airport

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ian B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank You Sharad Rekhi General Manager More 

Liverpool
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable, if a little small. The staff were friendly and the restaurant served a nice breakfast and good evening meal. There is car parking and it is very convenient for Heathrow airport.

Was this review helpful? Yes 1
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear TravelSpot2, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Sharad Rekhi General Manager More 

Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

I live overseas and come back every year.I have stayed at the Ariel many times before. On front desk JOSE is very good and allways welcoming. He is able to sort things out quickly and efficiently. I hope they promote him soon. Davide ( the manager )was also very helpful and sorted out the problems that we had very promptly.... More 

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jillram77, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank You Kind Regards Sharad Rekhi General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I spent one night here in late June, 2015 in room 146. I had arrived in London at Gatwick and had a flight out the following day through Heathrow. The stay absolutely served its purpose. The room was quiet and comfortable. I had to register as a member in order to use the wifi which process was seamless. The wifi... More 

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Cuthbert J, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank You Sharad Rekhi General Manager More 

Heavener, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had a Long layover in London from terminal 4 at Heathrow. We booked a day room to get over jet lag at this hotel. The good: Hotel was clean, comfortable and quite. Room at everything we needed including a coffee/tea set up. Small but functional room and bath, not too far from the terminal The bad: The hotel does... More 

Was this review helpful? Yes 1
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ann C, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable stay at the hotel. As an airport hotel we do have various transportation services available and I am very sorry to hear the experienced you faced in regards to the airport Hoppa bus service, as this service operated by... More 

Odense, Denmark
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I slept there for one night. I arrived pretty late, but were met by a very pleasant and welcoming personnel in the reception. Great breakfast buffet to wake up to with again nice personnel. All in all a very nice stay.

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear JimmiBob, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Sharad Rekhi General Manager More 

Warwickshire
Level Contributor
187 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as it was convenient for Heathrow and had a shuttle service. Beware although the airport is across the road, the bus goes by other hotels, so allow at least an hour. The room was good and everything worked and was very modern. The hotel staff were friendly and helpful. Good small gym. We ate in the restaurant... More 

Was this review helpful? Yes
Sharad R, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear WarwickshireMarakesh, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank You Kind Regards Sharad Rekhi General Manager More 

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