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Ibis London Heathrow Airport

#7 of 11 Hotels in Hayes
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112 Bath Road, Hayes UB3 5AL, England
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Ibis London Heathrow Airport
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3,013 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ibis London Heathrow Airport
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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 23, 2011

It is worth the money. No room service. Reception did not pick up 3 times. TV was fine. Clean. Window is small and doesn't open properly. Toilet did not flush properly. I would not visit there again, the receptionists were quite moody and I sensed a little attitude and aggressiveness from them. The food at the restaurant was fine and... More 

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Piastow, Poland
Top Contributor
52 reviews 52 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 23, 2011

Location is outside Heathrow and either you will take a cab to terminal either wait for a bus nearby and risk you will miss the flight (especially in the morning). Room was extremely small with no free internet connection. Quite noisy as well but clean as always in Ibis. I had to fly early morning so I didn't checked breakfast... More 

Was this review helpful? Yes 1
Timisoara, Romania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 23, 2011

The hotel was just a few bus stops away from Heathrow airport; the fact that the bus is free is a plus, as well. The rooms are small (I kept bumping against the wall whenever I got out of bed), though clean and with everything you'd need for a short stay. The fact that we had what we needed to... More 

Was this review helpful? Yes 2
A TripAdvisor Member
2 of 5 stars Reviewed December 22, 2011

The fact that Tom Tom, after input of correct hotel details, guided us to a location some 10 minutes away from this hotel didn't herald a good experience. Arriving in the lobby there is no clear queuing system and delays are created by desk staff handling phone queries, presumably from other quests. Checking in is an impersonal and automatic experience.... More 

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Lillesand, Norway
Top Contributor
60 reviews 60 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 22, 2011

Ibis Heathrow is located 15 minutes bus drive from the airport, with a shuttle bus everty 20 minutes. The rooms are clean, double beds, a clean bathroom, and best of all, quiet. The restaurant is 24/7, with good, courteous service, and a varied menu, with reasonable prices. The breakfast buffet is OK. The receptionists are efficient and professional. There is... More 

Was this review helpful? Yes 2
Bangalore, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 22, 2011

#Reception Staff appeared too busy... did not get responses on the phone... and had to come down from room to reception each time. # Reception staff had inadequate knowledge of internet facilities # Internet was very slow.

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed December 19, 2011

The location of the Ibis is a short walk from free bus stop. The check in staff were unfriendly. The twin room we were given was very small with limited space around the beds. If you wanted to sit down there was only 1 chair. The bathroom was clean and had a bath/shower. I will not stay here again as... More 

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A TripAdvisor Member
3 of 5 stars Reviewed December 18, 2011

A great value hotel close to Airport. But one or two of the staff lack an understanding (lack of English) and of service and really dont care too much...shame!!!! However if you just need a place to stay over night for a good value. Its good. Really nice bar and restaurant. Food reasonably priced.

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A TripAdvisor Member
4 of 5 stars Reviewed December 16, 2011

Room was clean and comfortable. Staff were friendly. Our meal in the restaurant was very good and including a bottle of red, the cost for the evening was very pleasing. Would certainly use this hotel next time.

Was this review helpful? Yes 3
New Plymouth, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 14, 2011

Easy to get to from Terminal3. Quiet and comfortable rooms, adequate bar and restaurant. Pleasant stay for 2 n ights, and good value. Free hoppa shuttle bus back to airport and well as car (provided at hotel) for GB5. Will stay again JohnMarion, NZ

Was this review helpful? Yes 4
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