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All 11 Hayes hotels

Ibis London Heathrow Airport

3.0 of 5 Hotel   |   112 Bath Road, Hayes UB3 5AL, England
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Ranked #7 of 11 hotels in Hayes
A recent review
3 of 5 stars reviewed 2 days ago
B3GE Sarnia, Canada
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarnia, Canada
Top Contributor
65 reviews 65 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here at the start of our trip. This hotel has very friendly and helpful staff. The breakfast had lots of choice and was very good. We had a triple room with one double and one single. The rooms just fit the beds and there was no room for our suitcases. only about 16" between the bed and the... More

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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had a room facing the runway and to be fair it was still very quiet. The bed was comfortable with a well placed TV. The food was awful - avoid at all cost! It's overpriced, poorly reheated school dinners!

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Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Overall a nice hotel. Check in, bar & restaurant just been refurbished & rooms in line to be updated/refurb end later this year. I stay here every week. & find the staff extremely helpful. & very pleasant. Special mention must go to Sagar, the bar/restaurant manager & Irene on the check in who is always ready to help out

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to review our hotel, and for your kind words about the team. We all look forward to welcoming you back again soon on your next visit. Kind Regards, Richard Lee General Manager More

1 review
3 of 5 stars Reviewed 4 days ago NEW

A very basic but comfortable room at a low price. The only problem was the food - I had an £11 burger which was not only cold but raw! It was replaced immediately, as if it was a common accurance, with a cremated version! By the time my burnt burger arrived my wife had eaten as much of her Brakes... More

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review. I was sorry to learn of your experience in the restaurant, and please accept my apologies for the shortfall in standards on this occasion. I would like to assure you that we take Food Hygiene very seriously, and we comply with all food hygiene standards & regulations, which is reflected by our 5 star... More

HORLEY, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Not stayed for a few years and found refurbishment taking place on the ground floor around reception and the bar/restaurant.Usual airport type room which was acceptable with a nice(for me) view of aircraft landing.Very quick and friendly check in/out with help solving the automatic ticket machine for the bus.Went out so did not eat or drink this time.

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a good stay with us at Ibis Heathrow. I hope that you will visit us again now that the refurbishment is complete, and that you will like our new look lobby, bar and restaurant. Kind Regards, Richard Lee General Manager More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed the night before flying rather than brave the M25 in rush hour. Right decision but wrong hotel. We have stayed in Ibis hotels in France and we have always found them good value and whilst basic offered good value for money. Sadly I could not recommend the Ibis at Heathrow. I will split the review into two parts... More

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, but I was sorry to read that you were disappointed with your recent stay and please accept my apologies for the shortfall in standards of service which you experienced. I will review your comments with our team, and we appreciate all feedback which helps us to continually improve upon the quality of services we offer.... More

Birmingham, United Kingdom
Top Contributor
170 reviews 170 reviews
105 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I generally try and avoid Ibis Hotels for no other reason than they are low budget and often look a bit tatty. They also add car park charges and breakfast costs so sometimes it is cheaper to shop around and get a better all inclusive deal with a better hotel for the same money. However. The Ibis Hotel at Heathrow... More

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review and photos, we appreciate your feedback. I am pleased that we exceeded your expectations of an Ibis Hotel and that you liked our new look public areas. I hope that you will now choose to stay with Ibis again in the future. Kind Regards, Richard Lee General Manager More

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Additional Information about Ibis London Heathrow Airport

Also Known As:
Ibis London Heathrow Airport Hotel
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Middlesex
Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Official Description (provided by the hotel):
Ibis London Heathrow Airport is 1km from Heathrow Terminals 1, 2 and 3. Hotel Hoppa H6 to and from the hotel runs every 20 min from 4.15am to 11 pm, GBP 4.50 each way. FREE Local bus service also available from central bus station from 5.30 am to 11.30 pm(no.105, 111, 140, 185). Easy access from the M4 and M25 motorways, 45 min from Central London. Ideal for business stays or weekend breaks, with 351 air cooled rooms, 5 Family/Suites, Restaurant, 24 hour snack bar and private parking. WiFi access available on request. ... more   less 
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