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Ibis London Heathrow Airport

3.0 of 5 112 Bath Road, Hayes UB3 5AL, England
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#7 of 11 hotels in Hayes
2,565 Reviews 3.5 of 5 stars
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Ibis London Heathrow Airport
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2,565 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Melbourne, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Having just flown in from Singapore I wanted somewhere that was convenient to stay. The Ibis was ideal. Very easy to get to. I just hopped on the H6 Hoppa Bus from Bus Stop 17 which is located immediately outside T 3 arrivals. The service is frequent, and costs 5£ one way or 8£ return and takes about 2o mins.... More

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Turin, Italy
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel, one of the cheapest in the area. Very close to London Heathrow (hoppa bus or taxi - they can arrange a transfer by London Runners for approximately 15 €): very good if You plan to take off from Heathrow in the early morning. Small rooms but clean. Free wifi.

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Isle of Wight
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed four nights in August 2014 for a convention at Twickenham Rugby Stadium. It was a perfect place to stay for many reasons..... ~The bed was as good as mine at home if not better. I was ill with a migraine for two days of my stay and was therefore in bed for a long time. Usually at home I... More

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind Regards, Richard Lee General Manager More

Cornwall
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spotlessly clean hotel and possibly the friendliest and most helpful hotel staff I've ever encountered. From check in, which was really busy, to checking our, all staff were courteous and efficient. The restaurant and bar were extremely busy but there were loads of staff on who were constantly cleaning and tidying and making sure everyone had what they needed.

Was this review helpful? Yes 2
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager More

Lagos, Nigeria
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I spent only a night here and it wasn't bad at all. The bathroom was clogged when I arrived but this was fixed within minutes of my calling housekeeping. The breakfast was also not bad at all. They had a good spread. Transport to and fro airport terminal 3 but I bad to pay I think £5 per trip.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel was great to stay in. Tge rooms might were clean tidy and well laid out. I even checked under the bed they were spotless. (I clean for a living so sue me I looked) the staff were very helpful and real friendly not just plastering on the smiles they realy were cheerful. My mother is in a wheelchair... More

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing the hotel, it was a pleasure to read your kind comments. We enjoyed hosting your group for the convention last weekend, and I am delighted that you had a good stay with us. I hope you will visit Ibis Heathrow again soon. Kind Regards, Richard Lee General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here recently for an international convention at Twickenham stadium. The hotel was packed with people and yet the staff and service were absolutely fantastic. Breakfast and dinner were brilliant. The staff were always helpful with a big smile on their face. We had a fantastic weekend.

Was this review helpful? Yes 2
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write your review, and sharing your kind words. It was a pleasure to host your party for the convention last weekend, and I am delighted that you enjoyed your stay with us. The team and I look forward to welcoming you back to the hotel again in the future I hope. Kind Regards,... More

1 review
1 of 5 stars Reviewed 1 week ago

Worst service ive ever received. Would only recommend for people wanting to sleep for a short time then get out. Rude staff, no atm and no food service, sat down waiting to check in clearly there after a long flight then someone walked in and got served straight away after were were waiting for 20min for someone to get off... More

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Bec E, Thank you for sharing your feedback, but I am disappointed that your experience did not meet your expectations and I am sorry for any shortfall in standards which you experienced. It is unfortunate that the staff were not aware that you were waiting to check in when sitting in the lobby and therefore checked in other guests... More

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Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Heathrow Airport 3*
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Middlesex

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Official Description (provided by the hotel)
Ibis London Heathrow Airport is 1km from Heathrow Terminals 1, 2 and 3. Hotel Hoppa H6 to and from the hotel runs every 20 min from 4.15am to 11 pm, GBP 4.50 each way. FREE Local bus service also available from central bus station from 5.30 am to 11.30 pm(no.105, 111, 140, 185). Easy access from the M4 and M25 motorways, 45 min from Central London. Ideal for business stays or weekend breaks, with 351 air cooled rooms, 5 Family/Suites, Restaurant, 24 hour snack bar and private parking. WiFi access available on request. ... more   less 
Number of rooms
356

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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