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All 11 Hayes hotels

Ibis London Heathrow Airport

3.0 of 5 Hotel   |   112 Bath Road, Hayes UB3 5AL, England
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Ranked #7 of 11 Hotels in Hayes
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A recent review
5 of 5 stars reviewed yesterday
Brenda H Alicante Province, Spain
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2,596 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Alicante Province, Spain
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed with you for one night on 02/09/15. You have very friendly staff on Reception, and they went out of their way yo be helpful. The room was very nice, the bed was comfortable and you dining room was very good with a very varied menu.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
171 reviews 171 reviews
58 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here three times before and are happy to stay here again. It is 5 mins from Avis rent a car and then bus to and from airport. Very convenient Parking reasonable for london Breakfast is very good Meals at night ok and a bit expensive Staff friendly and efficient Rooms refurbished and good enough for one or... More

Was this review helpful? Yes 2
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write a review of the hotel. I am pleased that you enjoyed your stay at Ibis Heathrow and found the hotel good value for money. I hope that you will visit us again next time you stay near Heathrow. Kind Regards, Richard Lee General Manager More

Rye, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

First time at Ibis Heathrow. Got a good rate by booking in advance with the Accor Club. About 20 minute bus ride on the Hoppa which is £9 return. Friendly staff, clean, comfortable and very well insulated from noise as very close to airport as the crow flies.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you enjoyed your stay at Ibis London Heathrow. We appreciate your loyalty to Ibis, and I am pleased that you benefitted from one our exclusive LeClub Accor member only offers - I would encourage other readers to join our free loyalty program to benefit from similar deals, please just ask... More

Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This place is a disaster. From checking in with the most rudest member of staff I have ever met to the moment i walked out. The first room I was given with no AC working and a light switch hanging off. To then reporting that the tv didn't work correctly to then being called a liar by the duty manager... More

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear 'HotelInspector0', I am sorry that you were disappointed with your recent stay and that the hotel did not meet your expectations. I am sorry that you found the service on reception rude; my colleague was not ntentionally rude to you but unfortunatley she was unable to accommodate your request for an airport view room as we only have a... More

Macon
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on the 10th September. One overnight business trip. The shuttle bus is a long 20 mins from airport. Check in fast, efficient and polite. Room and bathroom clean and we'll furnished. Decent tv etc. I didn't use wifi as I have 4G on my phone. Bed very comfortable and there was no corridor or outside noise. Shower didn't... More

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments on your recent stay. I am pleased that you enjoyed your stay at Ibis Heathrow and we hope to welcome you back soon. Kind Regards, Richard Lee General Manager More

Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We have stayed at Ibis Hotels many times and at this hotel three times previously. Generally the Hotel is adequate for a one night stay before flying out. However this trip was a disaster. We had room 306 which faced the runway and which had an air conditioner which just blew air and did not cool it. We discovered this... More

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, but I was sorry to learn of the difficulties you experienced. I am sorry that you became unwell during your stay with us. I would like to assure you and other readers that we take our Food Hygiene responsibilities very seriously, and that our kitchen has a 5 Star Food Hygiene rating from the... More

West Sussex, England.
Top Contributor
129 reviews 129 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed the night before our flight from Heathrow. A good choice at a very reasonable cost. The reception area was impressive and the service friendly. Yes the rooms are small and dated but perfectly adequate for I night. They are clean and the bed was extremely comfortable. We were in Room 322 looking out over the runway but with... More

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write a review of your experience at Ibis London Heathrow. I am pleased that you had a good overnight stop in our hotel and I hope that we will see you again next time you stay in this area. Kind Regards, Richard Lee General Manager More

Pretoria
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Interior decorating of lobby is excellent - makes you want to stay there. Staff very friendly and assisting. Free wifi is good - can choose faster option for £3 / day - but is not necessary for basic browsing. Rooms are very well taken care of - clean and comfortable. Room space is very limited. For international travelers: they only... More

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your experience, I am pleased that you had a pleasant stay at Ibis Heathrow and I hope that you will visit us again soon Kind Regards, Richard Lee General Manager More

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Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Heathrow Airport 3*
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Middlesex

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