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Ibis London Heathrow Airport

#8 of 11 Hotels in Hayes
GreenLeadersBronze level
112 Bath Road, Hayes UB3 5AL, England
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Ibis London Heathrow Airport
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Ibis London Heathrow Airport
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2,894 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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S.Wales
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed today NEW

Ibis London Heathrow airport is a three star hotel that punches above its weight. The hotel foyer, reception, bar and restaurant are all cleverly integrated and would not look out of place in a decent four star hotel. I visited for one night on 27th March 2015 and the double room (410) was clean, comfortable and had tea and coffee... More 

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Newcastle-under-Lyme, United Kingdom
Top Contributor
63 reviews 63 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We booked this hotel because of its close proximity to the airport. What a good decision that turned out to be. Having arrived at Heathrow we were told to take the free airport bus Bath Road and it is just a few minutes walk to the hotel. On checking in the young man was excellent and when we asked about... More 

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Brisbane, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Close to London Heathrow airport this budget hotel offers a lot. It has ts the usual restaurant, bar which one would expect. Very helpful and efficient staff everywhere. What about the beds Waw the most comfortable I have slept in and the rooms quiet This hotel good value for money

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UK
Top Contributor
70 reviews 70 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Firstly the postcode on the website doesn't take you to the hotel on some sat nav system so use UB3 5AL which is for the bowling alley 'Airport Bowl' almost next to hotel . Hotel itself is fine for a cheap pre flight overnight . Clean and tidy, small but adequate rooms. If you want to get to the airport... More 

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Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a long haul flight from Australia, we were desperate to sleep. The Ibis was bliss. Clean, tidy and functional, we slept well. The bed was very comfortable as were the pillows. Staff were friendly and accomodating. Restaurant was good and breakfast reasonable. Taxi from heathrow was £11. Rooms were compact which my fiancé found a tad confining. Free wifi.

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay and found the hotel comfortable & cozy. I hope that you will choose Ibis again in the future. Kind Regards, Richard Lee General Manager More 

wales,uk
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One night stay before our due flight . Very easy to find, rooms comfortable and enough room for a one night stay. The beds was very comfortable and the bathroom was modern and clean. Considering this would be a hotel being used by clients arriving at all times during the day/ night there was no noise pollution. The bar area... More 

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting a review, I am pleased that you enjoyed your stay and found the hotel good value for money. I hope that we can welcome you back to Ibis Heathrow again in the future. Kind Regards, Richard Lee General Manager More 

Newcastle upon Tyne, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Whilst we were travelling to Miami from Heathrow we booked into this hotel on line. When we arrived the reception staff were very friendly and helpful as I use a scooter they found me a disabled room straight away which was most appreciated. The beds are fantastic and my wife and I had one of the best nights sleep for... More 

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your kind words. I am delighted that you enjoyed your stay at Ibis London Heathrow Airport. My team and I hope to welcome you back again soon. Kind Regards, Richard Lee General Manager More 

England
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

All the staff we encountered were polite and friendly, the beds were also very comfortable and the location is very convenient for the airport. However, given that it was a "European room" which are never as spacious as rooms in the USA, and that it was at an airport where rooms are always small, it was the tiniest room I... More 

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing you comments but I am sorry that you were disappointed by the size our of rooms. Our standard room size is 15sqm, and our 'Classic Family Rooms' are roughly double size with a separate lounge area with a sofa bed - I am sorry that this aspect of your stay did not meet your expectations but... More 

Stafford, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

All my reviews are Fair and as i experience them. On entering the Ibis at Heathrow, it is typical of the whole group, Polite staff, good clean reception area. The Bar and Catering However are a different matter, The bar staff didnt know what a "bloody mary" was and had no idea how to mix one, 4 staff later they... More 

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our service didn't meet your expectations. This critical feedback will be used in training our staff to improve in the future. I hope that we will have another opportunity to welcome you back for a better experience in... More 

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