We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis London Heathrow Airport

#7 of 11 Hotels in Hayes
GreenLeadersBronze level
Hotel website
Hotel deals
112 Bath Road, Hayes UB3 5AL, England
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Ibis London Heathrow Airport
View Map
Add Photo Write a Review

3,163 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    480
    1,350
    853
    292
    188
See reviews for
416
1,033
795
679
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (3163)
  • Mar-May only
    (825)
  • Jun-Aug only
    (886)
  • Sep-Nov only
    (801)
  • Dec-Feb only
    (651)
All months
Hethersett, United Kingdom
Level Contributor
212 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flying out of heathrow in morning so wanted a cheap and clean stopping place. This fitted the bill perfectly. Downstairs the place was full of people and felt like a nice place to chill out and relax. Check in was super quick and the room was small but adequate. Comfortable night sleep and rang down for a fixed price taxi... More 

Was this review helpful? Yes
Durham, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here to be near terminal 2 to collect my 17 year old son .He had been in Germany for 6 weeks.The location was perfect.We particularly enjoyed a short walk along the road next to the main runway where we could watch departure flights to all over the world.It was brilliant. Hotel was very comfortable,reasonable and modern. Just absolutely... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

My original plan was to stay for only 1 night however as I was flying to Ireland, Barcelona and Edinburgh with tight timelines, it became my perfect base with easy hotel transfers from T2 and 3. Hotel is fine and rooms clean with comfortable beds so it's perfect for what I needed.

Was this review helpful? Yes
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean modern hotel within easy reach of the airport. On the night I stayed the hotel was holding a Spanish night and was told I could not order off the usual menu. This was disappointing as I didn't like much on the special menu. One of the staff at the bar were quite rude, while I was waiting she was... More 

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a good stay overall but I have noted your comments about the bar service and I will review these with my Food & Beverage Manager accordingly. I hope that we will have another opportunity to welcome you back to Ibis Heathrow again in the future. Kind Regards, Richard... More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Good location free London Transport buses to and from Airport nearby. Rooms small and hot at this time of year nice refurbished bathroom, Half board available for £22 each for 2 courses and drink with Breakfast in the morning.

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a good stay at Ibis London Heathrow. I am glad that you found the meal deal good value for money, for the benefit of other readers this offer is exclusively available when booking on our direct website ibis.com which also has our best available rates gauranteed. I hope... More 

dupont washington
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed August 31 2015 as had an 8 hour layover for T5. Take 423 London Transit which is a free bus to Hatton North and walk back to hotel - 5 minutes or so. Area is a little dodgy but nothing terrible. Hotel needs work as other mentioned and is being refurbished as management keeps stating. We needed a day... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing your recent stay, I have noted your comments and feedback accordingly. As you are aware we have already refurbished 150 bathrooms & bedrooms so far this year and hope to do another phase in the next few months, I hope that these improvements will help improve and enhance the quality of the product we offer. On... More 

Plano, Texas
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If one is on a short stay and needs to stay close to the airport, the IBIS Heathrow is a good choice. It is budget friendly and nice and clean. Connections to Heathrow and other parts of London is good and easy. The lobby and the reception is open and the dining and bar are also spacious. The online check-in... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you enjoyed your recent stay at Ibis London Heathrow and I hope that we can welcome you back again soon. Kind Regards, Richard Lee General Manager More 

Oxford, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We arrived here around midnight on the bus from Heathrow airport. There were a few drunks on the bus at that time of night and when we got off near the hotel there were gangs of teenagers hanging around. In short, it didn't seem like the nicest area. Check in was fast but when we got to the room it... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your candid feedback, but I am sorry that you were disappointed with your stay on this occasion. I am pleased to confirm that we are in the process of refurbishing our bedrooms and bathrooms which I hope will help improve and enhance on the quality of the rooms. I hope that we might have another chance... More 

Denton, Texas
Level Contributor
213 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here on my last night in the UK because I had an early flight out of Heathrow and I didn't want to travel from central London in the early hours before my flight. The room was cheap and clean. Nothing special about it. Nothing wrong with it. The service was very matter-of-fact; little required as I had prepaid... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a good stay with us at Ibis London Heathrow and I hope that we will have another opportunity to welcome you back again soon. Kind Regards, Richard Lee General Manager More 

Hong Kong, China
1 review
1 of 5 stars Reviewed 4 days ago NEW

I will not recommend Ibis, a so-called 3 stars hotel, to any of my friends that I know. Below was the terrible customer service I experienced in Heathrow Ibis on 21/8. I wrote a complaint to their management but yet no response has ever been received in 10 days' time. Maybe they thought it is not worthwhile a response. My... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Mr Ho, Thank you for sharing your recent experience but I was very concerned to read your comments and please accept my apologies for the breakdown in service which you experienced. We are currently investigating the matter with the staff on duty and our security team, however I do not appear to have received your email directly so I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

301 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (270)
Viewed
View from room (10)
Viewed
Room/suite (89)
Viewed
Bathroom (41)
Viewed
Hotel & grounds (55)
Viewed
Business center/function rooms (1)
Viewed
Dining (7)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (1)
Viewed
Dining (8)
Viewed
Business center/function rooms (3)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hayes
0.3 mi away
Premier Inn Heathrow Airport - Bath Road
1.6 mi away
Heathrow Hotel Bath Road
Heathrow Hotel Bath Road
#2 of 12 in West Drayton
4.0 of 5 stars 1,748 reviews
1.2 mi away
Leonardo Hotel London Heathrow Airport
Show Prices
Show Prices
Show Prices
0.1 mi away
Holiday Inn London - Heathrow Ariel
0.5 mi away
Radisson Blu Edwardian Heathrow Hotel
1.0 mi away
Hilton Garden Inn London Heathrow Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay