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Ibis London Heathrow Airport

#7 of 11 Hotels in Hayes
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112 Bath Road, Hayes UB3 5AL, England
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Ibis London Heathrow Airport
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3,110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Desert, California
Level Contributor
12 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Spent our last night in England at the Ibis. Small, clean rooms, comfortable beds, convenient to dropping off Car Rental and shuttle to airport. Staff was very helpful and friendly. Downside, charged for parking but free WiFI.

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Swansea
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the IBIS ahead of an early morning flight the following day. The hotel was conveniently located near to Heathrow airport, as well as the train station. The reception staff were friendly and efficient. The room was far more spacious than I'd anticipated, bearing in mind it's an airport hotel. My checkout was pain-free, as was my transport... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We were impressed with ease of checking in, the smart decor and helpful staff. The room was small but more than adequate for our purpose of an overnight stay before flying out the next morning. The breakfast was excellent and seeing a range of fresh fruit set up like the local green grocer , was very pleasing . We took... More 

Review collected in partnership with Accorhotels.com

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing your recent trip to Ibis London Heathrow Airport, I am pleased that you enjoyed your stay with us and I hope that we can welcome you back again soon. Kind Regards, Richard Lee General Manager More 

Lincoln, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel was booked for convenience to the airport which is its only redeeming feature. The double room cost well over £100 and was very small, it was good comedy as the three members of my family skirted round the obstacles in the room to say goodbye prior to my trip. The room had a musty aroma to it, however... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your candid comments, but I was sorry to learn that you were disappointed with your stay. All our bedrooms are a standard size of 15sqm, I appreciate that you felt the room as too small but regrettably this is not something we are able to change easily, however please accept my any discomfort caused. I am... More 

Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Best bed I had in a very long time! Pillows not soft as advertised but OK. The ice machine was broken and there was only one but the cafe area otherwise was nice. Very pleasant spacious lobby. Good wifi. Set taxi fee to airport only 10 pounds... Really great service.

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing you feedback, I am pleased that you enjoyed your stay at Ibis Heathrow and I hope that we can welcome you back again soon. Kind Regards, Richard Lee General Manager More 

Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Only stayed for one night but really enjoyed it. Same clean, simple rooms you'd expect from an Ibis. What stood out about this Ibis was the restraunt and hotel foyer ( a lot larger and more inviting than other Ibis' I've stayed at). Food was great and staff were friendly.

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your great review, I am delighted that you enjoyed your stay with us at Ibis London Heathrow Airport. My team and I hope that we can welcome you back to the hotel again in the future. Kind Regards, Richard Lee General Manager More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in the hotel overnight ahead of an early morning pick up at Heathrow. Staff were pleasant and helpful. Although I didn't use the bar or restaurant (arrived late), it was very busy which is a good sign that food etc was ok. Room was small and basic but fine for the money. Charge to park overnight was £12 but... More 

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for reviewing your recent trip to Ibis London Heathrow. I am pleased that you enjoyed your short stay with us and found the hotel good value for money. I hope that we can welcome you back again in the future. Kind Regards, Richard Lee General Manager More 

Celbridge, Ireland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Lobby and staff very nice. Was travelling out of Heathrow the following morning and very convenient. Bar/Lounge very nice, food very good. As for the rooms very small but functional. The bathroom in my room was very small. Saying that for value for money I would stay there again and the convenience was very good.

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write a review. I am sorry if you found the rooms too small, but I am glad that you enjoyed the rest of your stay and had a nice meal in Foggs Kitchen & Bar. I hope that we can welcome you back to Ibis Heathrow again in the future. Kind Regards, Richard... More 

Calgary, Alberta
4 of 5 stars Reviewed 1 week ago

Found quiet and clean which is all I ask for on a one night stop over between flights. They should mention on their website that the hopper bus H56 takes about 35 minutes from terminal 5 just so that people are prepared

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay at Ibis London Heathrow. To clarify the Hoppa Bus times the H6 for Terminals 2&3 typically takes 20-25 minutes and the H56 to Terminals 4&5 typically takes 35-45 minutes - we also have a taxi company based in house which can be much quicker if... More 

Melbourne, Australia
Level Contributor
258 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here after a long flight from Australia. If you are just looking for and bed and a good breakfast then this is a good place for you. You can hop on a free bus 555 or 105 from the airport. We were very impressed with how quiet our room was. We did not hear any traffic or plane... More 

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback on your recent stay, I am pleased that you had a good trip to Ibis Heathrow and enjoyed your breakfast in Foggs Kitchen & Bar. I hope that you will visit us again next time you travel from Heathrow. Kind Regards, Richard Lee General Manager More 

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