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Ibis London Heathrow Airport

#8 of 11 Hotels in Hayes
GreenLeadersBronze level
112 Bath Road, Hayes UB3 5AL, England
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What travelers say:
Very good
(40)
Great value
(10)
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(10)
Ibis London Heathrow Airport
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Ibis London Heathrow Airport
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2,930 reviews from our community

Traveler rating
    426
    1,252
    798
    278
    176
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634
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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Derbyshire, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed today NEW

We stayed here the night before our flight to Hong Kong. We booked through booking.com and I must admit I was wary having only paid £39 for the room. How wrong could I be! The reception area is very modern and the bar off it was reasonably priced with a great bar menu. We tried a few of the starters... More 

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Chelmsford, United Kingdom
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed today NEW

Needed somewhere to stay as we were catching early flight on Good Friday and this hotel seemed ideal. About 10 minutes bus ride to and from Heathrow Airport, with plenty of free buses this hotel ticks all the boxes. Recently renovated lobby and rooms made our stay even more enjoyable!

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Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Refurbished room (430) and bathroom, nice entrance area with a bar that closes late-ish and a restaurant that both serves nice food and seems to have attentive staff who don't hate their jobs. Close to the airport - ten pound for a taxi at 3am was steep but it's better than walking. The Hoppa bus is five and starts around... More 

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you enjoyed your stay at Ibis London Heathrow Airport. I hope that you will visit us again soon next time you travel from Heathrow. Kind Regards, Richard Lee General Manager More 

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Second time staying here. Good enough if you need a place to crash and are spending most of your time outside. Nice decor downstairs and bar food for a quick snack is actually okay. Free bus service to Heathrow is another plus. Overall good value for money.

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay at Ibis Heathrow and I hope that you will visit us again soon. Kind Regards, Richard Lee General Manager More 

Newark-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ideally located for Heathrow airport with regular Hoppa bus service. Quiet and comfortable, had good night's sleep before travelling. A budget hotel, so basic, but clean and a restaurant with a large and surprisingly interesting menu.

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am pleased that you had a comfortable stay at Ibis Heathrow and had a good meal in Foggs Kitchen & Bar. I hope that you will stay with us again next time you travel from Heathrow. Kind Regards, Richard Lee General Manager More 

Felixstowe
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The TV was so erratic and slow that it took some time to realise it wasn't working the next morning. I was pleasantly surprised to discover that a "slow" Wi-Fi facility was available but was unable to get it to work. The promised choices that should have been available when logging on were not seen. With hindsight I should have... More 

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your candid feedback. I am sorry that you experienced some technical problems during your stay and that this left you disappointed with your experience. For future reference my team are on hand 24/7 to help with any problem which may arise or to assist with wifi access etc, so please do not hesitate to ask us... More 

Isle of Wight, United Kingdom
Top Contributor
188 reviews 188 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 1 week ago

Requested a quiet room but I could hear traffic noise so had to sleep with my earplugs in. Had problems with my TV. Phoned reception but my phone didn't work. Finally managed to get the TV to work. Shower only has half a door so had to put a large towel on the floor to mop up the water so... More 

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IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your candid feedback, but I am sorry to learn that you were disappointed with your recent stay. I have noted your comments and I will review them with my team accordingly to try and improve upon these areas in the future where possible. I hope that we might still have another opportunity to welcome you back... More 

Philadelphia, Pennsylvania
Top Contributor
111 reviews 111 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to Heathrow but the Hoppa Bus service to Terminal 5 takes a good 45 minutes. Nonetheless the hotel provided a good stopover at Heathrow with a very comfortable bed, restaurant open until 10 pm and a quiet room. The only weird thing is that the bathroom has no hooks to hang your towel or clothes while... More 

Was this review helpful? Yes 1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay at Ibis Heathrow and enjoyed your meal in Foggs Kitchen & Bar. I hope that we can welcome you back again next time you travel to the UK Kind Regards, Richard Lee General Manager More 

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