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Radisson Blu Edwardian Heathrow Hotel

#4 of 11 Hotels in Hayes
Certificate of Excellence
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140 Bath Road, Hayes UB3 5AW, England
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Complimentary Breakfast
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Radisson Blu Edwardian Heathrow Hotel
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2,997 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canterbury, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was in very good shape, and all staff were friendly and helpful. The (very) good: I booked a massage with the spa, which was extremely well done - thank you Zafira! Easy to get to by the free local buses from Heathrow, which run 24/7. The bad: According to the front desk, due to my status with Radisson,... More 

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Plymouth, England, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, very convenient, spotlessly clean, lovely staff, rooms well equipped, BUT really surprised that in the bar they put on 12.5% on your order. Where in UK does this happen? My husband went to the bar and ordered and carried back to our table 2 drinks, no need for service charge!! He refused to pay. We are not in... More 

Was this review helpful? Yes 1
Birmingham
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good location, ample parking and such a beautiful interior.....that's the positive ...this is a flagship hotel they boast in their literature. As a family we had booked 6 rooms all much cheaper via the Internet...than directly with the hotel... Check in was slow not personal and a case of let's get you into the room quick. No outline of the... More 

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Southall, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My first time staying at Radisson Blu Heathrow was lovely! My partner and I stayed for his birthday - very good service at check in with Laura, she was very welcoming and efficient, she more than looked after us ensuring everything was perfect and had cakes/strawberries dipped in chocolate sent up to our room. Our room was very spacious and... More 

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CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review

Dear Gullan22, Thank you for the splendid review, I'm glad your birthday went well & I hope to see you again soon. Regards Craig Lawson More 

uk
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Classic airport hotel. Thankfully quite cheap so at least you feel like you get a deal. Still in this day an age even the mass market airport chains should 1. Be cleaner 2. Have more friendly staff 3. Be decorated less like a set from scarface. If Tony Montana built hotels he would have built this. ....

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CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review

Dear ZebulonUk, Thank you for your review, I have pm'd you & I'm sorry if you did not like our decor. We have had many changes to our Hotel with new Audio visual equipment, new Restaurants, New conference rooms, new lifts, refurbished bedrooms etc, but I would like to get some more information from you & I'm sorry if you... More 

Sheffield
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

As a business user this hotel was sufficient for my needs although I did feel that I would not return, particularly if I were spending my own money on the visit. Not being able to check in until 5pm (no doubt a feature of the conference I attended) was a major blow as I had been traveling for hours to... More 

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CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review

Dear Kalid0r, Thank you for your review, I don't know what Conference you were with, but we follow the Instruction from the client with regards to the group check in time, they also request the type of bedrooms & which rooms to give to guests, so I am sorry if it was not a room you were expecting. We aim... More 

Newtown Powys
Level Contributor
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night on a Wednesday, very nice hotel. We asked for a crib and there was one waiting in the room it looked brand new! Ordered room service from the steak and lobster restaurant excellent value for money and great tasting! Would definitely stay again.

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CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review

Dear samh1911, Thank you for the lovely review, I hope to see you back with us soon. Regards Craig Lawson More 

Leicester
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stopping on way to USA Decent room and friendly staff Bar very pricey but steak and lobster offer in restaurant ok for the price Waiter Bahoca very helpful Good location and deal with airport parking good price Breakfast too much at £17 so will go elsewhere

Was this review helpful? Yes
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review

Dear DaveThomasLeicester, Thank you for the nice review, I'll pass your comments on to the team & I hope your trip to the USA went well. See you again soon. Regards Craig Lawson More 

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