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Comfort Hotel London Heathrow

3.0 of 5 Shepiston Lane, Hayes UB3 1LP, England
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Comfort Hotel London Heathrow
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Comfort Hotel London Heathrow
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755 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is undergoing refurbisment, but there was no noise or evidence of work other than a circuitous route to our room. Not a problem, it was clearly marked. Room was clean and linen fresh. Bathroom was in need of an update, but it was clean. Parking was touch and go and it looked as if we got the last space.... More

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Portland in Dorset
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed there before flying to our holiday 15/10/14 . We had a bar meal and that was real nice but the blonde young woman so called the training boss !!! was really rude no eye to eye contact, and had no time for any 1.but the 2 gentlemen staff were really polite and helpful. the room 143 was clean... More

Was this review helpful? Yes 1
Southport, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this hotel as part of a package with Legoland tickets. It was a bit further away than we realised and if we did this again would choose somewhere nearer. The hotel was nice, the room was basic, but adequate. We had a triple room with twin beds (good sizes) and a put-you-up bed for our Grandson(6) - the... More

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1 review
1 of 5 stars Reviewed 1 week ago

Dirty room - thick black hair on shower wall, the toilet paper had dirty marks through it. Dodgy looking electrical and plumbing attachments in the bathroom. Over priced + extra costs for parking & breakfast. We will now avoid all hotels in the Comfort chain.

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Chichester, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location for this hotel but make sure at check in you tell them exactly what extras you want. I checked in and was charged for the room and dinner but when I tried to get breakfast I was told that I couldn't get it because I hadn't paid in advance. I offered to pay then but was unsuccessful. The... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the night has was spending couple days in London good room everything that I needed would of liked to seen the upgraded rooms bus to airport every 20 min which is good lovely evening meal and helpful staff nice place would stay again

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

this very bad hotel to stay att, rooms are latterly 2.5 meter by 3 meter very tiny, very small outdated bathroom with very old drainage system, way over priced all the way around, the food is lousy and very expensive for such place, I was in transit in London and needed room to stay over night to rest but the... More

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Was this review helpful? Yes 1
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At the minute, this hotel was going under renovations, so I ended up getting a bit screwed, as I received a room that did not actually have running water.. So after an hour of messing about, calling down to reception, and walking down to reception to remind them I had no running water, I finally managed to get my room... More

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Dudley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The reception staff were pleasant enough on arrival, however the lift was a bit psychotic, as it tried to shut it's doors on us 3 times as only three of us tried to enter. Not helpful. The room was the furthest it could be from the lift, and the décor down the corridors and in the room, was dated and... More

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Punta del Este, Maldonado, Uruguay
Top Contributor
178 reviews 178 reviews
29 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotels is almost a 30 min ride on a 5 pound bus which runs every 45 minutes. How could this qualify as an "airport" hotel is rather peculiar. The allocated me a room in the middle of a renovation area (it is obvious they desperately need renovation!). As I arrived at night I did not realise this but early... More

Was this review helpful? Yes 1
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Additional Information about Comfort Hotel London Heathrow

Address: Shepiston Lane, Hayes UB3 1LP, England
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel London Heathrow 3*
Number of rooms: 184
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Comfort Hotel London Heathrow Hayes, UK - Middlesex

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