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Comfort Hotel Heathrow

3.0 of 5 Shepiston Lane, Hayes UB3 1LP, England
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Comfort Hotel Heathrow
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Comfort Hotel Heathrow
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787 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canterbury, United Kingdom
Top Contributor
53 reviews 53 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

spent one night here before a early flight and wouldnt use it again.just about got in to the car park.bed was really uncomfortable.toilet was really noisy after flushing that went on for ages after.remote in room did not work and double glazing is poor so noise from outside can be heard. its true you get what you pay for and... More

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Lincoln, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here overnight on organised trip...rooms spacious and clean...walls a bit thin! Bathroom tidy but l hate a shower curtain! Bar and restaurant clean and smart..we had a really nice meal..but the staff seem to struggle with large amount of people in at once although they knew we were expected...some people waiting an hour or more Continental breakfast fine upgrade... More

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Mansfield, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here in September for 1 night. Hotel is clean and staff friendly. Rooms spacious, quiet at night and beds comfy but room needed some TLC/general maintenance. Bar service was poor and took ages as the staff were doing too many jobs at the same time. Evening meal ok and the buffet breakfast is excellent. Would stay here again on... More

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Manchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I booked this room on a late rooms type of booking site for a one night stay with a late check in. I wasn't scheduled to arrive until 11 pm. When I got to the hotel they had no parking left. Not a single space. So I was chased down the car park by (a very helpful) chap who told... More

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Bristol, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was the first time I've booked a long stay parking & over night room option. Decided to travel up the day before an early morning flight & stay somewhere over night. The Comfort Inn arrangement was one nights accommodation with parking at the hotel & parking at LHR Terminal 5 for the time we were away. The Hotel is... More

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel the night before our flight out of Heathrow. After reading some negative reviews on here I was quite concerned, but need not have worried. The hotel it's self is a short drive from the airport and offers a very good standard of facilities. The bedroom was spot on nicely decorated and very comfy furniture wise,... More

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Kent, England
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Booked this hotel 12 months in advance inclusive of parking. Arrived no parking at all 6 other people couldn't park. Very shabby hotel. Staff unhelpful. No soap in room had to ring 3 times for room service to bring soap. Room so small couldn't turn around without touching a wall!!! Second worst hotel ever!

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Newport, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed overnight at this hotel as part of a weekend package. The hotel looks a little dated from outside but the interior was fine.The room was nicely furnished and very clean. The continental breakfast was good too. Hotel staff were very pleasant. Would stay here again.

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Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Not been here for about 2 years ...but once again fab ...we come with blue pigeon travel ...room was clean & nice 3 of us stay in one room ..plenty of room ...we had dinner & breakfast ...dinner was great & breakfast was fabulous all fresh loads of choice ...defo be bk ...thank you

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GM-CHH, General Manager at Comfort Hotel Heathrow, responded to this review

Dear Guest, Thank you for taking the time to write and leave a review following your most recent stay. I was pleased to read that you are a frequent visitor to the hotel with the BP tours and look forward to welcoming you back with a brand new look on your next visit. Warm regards Richard Jackson General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and 2 other families stayed here as an overnight stay before heading to the airport. After reading such bad reviews i was worried but i needn't have been. The reception/lounge are was nice. The rooms were a little dated but not in the 'rotten' way people had been describing. Beds were clean and comfortable. Flat screen TV, clean... More

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GM-CHH, General Manager at Comfort Hotel Heathrow, responded to this review

Dear Guest, Thank you for taking the time to write and leave a review, following your recent visit. I was pleased to read that the hotel and its services met the needs of you and your family during your trip and that you would use the hotel again. As you rightly mention we are undergoing a complete bedroom, corridor and... More

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Additional Information about Comfort Hotel Heathrow

Address: Shepiston Lane, Hayes UB3 1LP, England
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Heathrow 3*
Number of rooms: 184
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Comfort Hotel Heathrow Hayes, UK - Middlesex

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