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Comfort Hotel Heathrow

3.0 of 5 Shepiston Lane, Hayes UB3 1LP, England
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Comfort Hotel Heathrow
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Comfort Hotel Heathrow
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803 reviews from our community

Traveler rating
    76
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    244
    145
    116
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW

My friend and I booked a nights stay at this hotel so that we were near to Heathrow airport before our travels. We were greeted by a very rude member of staff who made no effort to even act like she could understand us. Not only did she have to ask 'what?' Numerous times during our attempt to check in,... More 

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High Wycombe, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed here on 17th December so that I didn't need to drive home after my work Christmas night out. Having checked in, I got changed and went out for the evening. When I got dressed the next morning, I found my work blazer missing. I know 100% that I left it in the room the night before but having checked... More 

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Bristol
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Booked here previously as handy for airport, good transfers and reasonable food. Rooms okay. But now undergoing refurnb on change to Mercure. Room still clean but no phone working in room so morning call was by way of a little knock on door - good job we were up already. No reading lights working either side of bed. When checking... More 

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Bournemouth, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Overnight stay before a flight, staff welcomed me with a smile, easy check in. Room was clean and tidy and was given extra milk for my room without a problem, room was warm and could change the settings myself. Bathroom was clean. Had a meal in the hotel and food was tasty and quick welcoming service again. Also had breakfast... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

this hotel charges an extra £4.50 for english breakfast, it has a Gymnasium but EVERYTHING was broken, rooms were very cold, the bed has a hole in it so you feel like you're sinking, there was no shower mat...

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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here due to a flight delay, but sadly I cant say I would stay here again. It was around 11.30pm when myseslf and a colleague got to this hotel and it took an age to book in at the desk. We got to our room and it was freezing, so i called reception, they said they could fix... More 

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Salisbury, United Kingdom
Top Contributor
125 reviews 125 reviews
66 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a room here because it was really good value, and half expected wallpaper hanging off the wall, a shower that trickled and no heating, but in fact this is the best room I have ever stayed in at this price and will definitely be back. The entrance to the hotel is a bit impersonal and chilly, but the... More 

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Ely, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The comfort of the hotel is very good so is the food, however upon arrival after paying for parking four weeks earlier.My wife and two sons arrived only to find no spaces along with others. Our eldest son had just undergone four operations on his knee and the reception staff stood there with their mouths wide open not knowing what... More 

Was this review helpful? Yes 1
Holyhead, United Kingdom
Top Contributor
52 reviews 52 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at 4.00pm this afternoon after travelling since 9.00am the hotel was warm cosy and inviting and the staff were the same Sharron one of the receptionists originally from Sri Lanka even helped me with my on line check in Although the bedroom was small it was well set out with all your requirements, and I was immediately given... More 

Was this review helpful? Yes 1
Axminster, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Cheap and cheerless establishment close to Heathrow that's in desperate need of refurbishment. We stayed here following a long flight home from the Far East. After picking up the car we arrived at the hotel to find no parking places. After a bit of a stress (I'd had enough by then) the manager came out and shuffled his car a... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Hotel Heathrow

Address: Shepiston Lane, Hayes UB3 1LP, England
Location: United Kingdom > England > Middlesex > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Heathrow 3*
Number of rooms: 184
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Comfort Hotel Heathrow Hayes, UK - Middlesex

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