We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Hotel Heathrow

3.0 of 5 Shepiston Lane, Hayes UB3 1LP, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Hotel Heathrow
Professional photos View all
Browse nearby
Comfort Hotel Heathrow
Write a Review

826 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Swansea County, United Kingdom
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in single room as this was the best deal I could find near heathrow. I gave it a 3 because you have to pay for parking ( park outside on street nearby) save £10 & you had to pay for Internet ( I used up all my data watching films on my iPad ). Breakfast is not much change... More 

Was this review helpful? Yes
Barnsley, United Kingdom
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived around 9:30pm, stood 5 minutes whilst the receptionist types away without even acknowledging my presence. Then got told that they were no rooms, although they eventually did find one, although listening to the staff talk, there were a few guests still to arrive who would be getting bad news. Room clean but uninspirating, headed for a drink in the... More 

Was this review helpful? Yes
Norwich, United Kingdom
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel does not even deserve a rating as it is nearly 3 miles away from Heathrow Airport which is an accurate location than the one described by staff on site. Poor transportation and bus routes to and from the hotel. The only thing nice about this hotel is the bar and the bed. Everything else is just noise and... More 

Was this review helpful? Yes
GM-CHH, Manager at Comfort Hotel Heathrow, responded to this review

Dear Guest, Thank you for sharing your experience. I was extremely concerned to read your comments regarding a member of staff at the hotel and would be grateful if you could contact me directly at the Hotel, so that I can investigate this matter further. Thank you Ana Merriman Operations Manager More 

Fulda, Germany
1 review
1 of 5 stars Reviewed 4 days ago NEW

Last weekend (Jan. 23 - 26, 2015) I stayed here to to visit with my mom stayed in a double bed room with my partner. Prior to booking the room, there was no mention of the current construction and renovations occuring - needless to say, we quickly found ourselves woken in the early morning hours by what seemed to sound... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here for one Sunday night 26th Jan 2015 - When I arrived at around 7.00pm there was a queue at reception and most of them were there to make some sort of complaint or other - when I eventually checked in (some 30 mins after arriving) I made it to my room only for it not to have been... More 

Was this review helpful? Yes
Out in the sticks (Wiltshire)
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Me and my Girlfriend stayed here this weekend as a base for visiting a friend in London. First of all you have to pay £10 to park, but after research this seems standard in Heathrow Airport hotels, which is a bit annoying, but its Heathrow, so I will let this hotel off the hook. The room was cosy and clean.... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was slightly worried as I booked this hotel rather hurriedly while standing in the passport/border line at Heathrow Arrivals. After booking I saw some horrible reviews and was like, oh no what have I got myself into...anyway so you get to the hotel using hoppa bus no H58 if like me you arrive in terminal 5. The bus is... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were good and the breakfast was excellent. The staff were exceptionally helpful except one. Please be aware that if you are going to terminal 4 you need to get the hoppa bus to terminal 5 and then change buses to terminal 4 which is not so good if you have children or a lot of luggage. The buses... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for one night as needed a place close to the airport. I was not too sure whether it was a good choice after reading some reviews. However, our experience was great! The check in was very smooth; the room was very nice; clean, modern, very nice bathroom, good shower, free toiletries, excellent towels. Also despite the closeness... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Refubished comfortable double room,very quiet at the end of a corridor.staff very good,evening meal lovely,recomend pork belly, yummy! buffet breakfast, wide choice . all in all this hotel does what it say's on the tin.I would use again.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Hotel Heathrow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Hotel Heathrow

Address: Shepiston Lane, Hayes UB3 1LP, England
Location: United Kingdom > England > Greater London > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Heathrow 3*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, BookIt.com, HotelTravel.com, getaroom.com, Agoda, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Comfort Hotel Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Comfort Hotel Heathrow Hayes, UK - Greater London

76 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (63)
Bathroom (15)
Room/suite (24)
Hotel & grounds (5)
View from room (2)
Dining (1)
Other (16)

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (4)
Dining (3)
Business center/function rooms (1)
Hotel & grounds (3)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay