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Comfort Hotel Heathrow

Shepiston Lane, Hayes UB3 1LP, England
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Comfort Hotel Heathrow
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Comfort Hotel Heathrow
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865 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was a little bit put off by the other reviews. But I have been pleasantly surprised. The staff have been excellent and have really given great customer service. Nothing has been too much trouble and they had made everything special for the children. I would recommend this hotel 100%

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this hotel was lovely staff were very nice and couldnt do enough for us well worth staying here room was lovely clean and well stocked food good staff freindly plenty hot water for baths or showers great value

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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The first room they put us in was on the ground floor and the window wouldn't close, in fact it could have been opened enough for a person to climb through from the outside. The rooms are small but clean, nothing special but all you need for a night before an early flight, food is pretty expensive and not particularly... More 

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Tucson, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has been sold to the Mercure hotel chain and under construction. The room was small, but clean. There was only one chair and a small table on rollers that looked like a hospital table. The internet extremely slow.

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Cambridge, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel through a package deal alongside tickets to LEGOLAND, we snapped it up as the hotel was close and convenient for us to get travel from on the morning of our visit, plus after viewing the hotels website it looked like a perfect family hotel as its was classed as family friendly with a designated kids area... More 

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Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stsyed here before our flight to New York, the hotel was clean and quiet, which is all we were interested in. We had room service which was ok, nothing special but not bad. The parking was very reasonable. The hotel hoppa was good too, didnt have to wait too long either way.

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The shuttle took 20 minutes to get there from terminal 5. Check in took 27 minutes ......a bit too long to be standing around waiting after a 12 hour flight. The hotel is being refurbished at the moment. The room was a good size, clean and well equipped . Lovely big, thick towels and the option of a bath or... More 

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Tewantin, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

After a 26 hour flight I took a taxi to this hotel and was immediately made to feel welcome by very helpful staff. The room had been refurbished and was lovely. I had a reasonably good sleep in a very comfortable bed. The only disappointment was the English breakfast which was not very tasty but as I only paid 10... More 

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Hampshire
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as it offered great overnight and parking costs. The hotel Is currently being upgraded but this did not have any affect on our stay. Our room was good and all new items, lots of space, spotlessly clean and comfortable . We enjoyed a lovely evening meal at a special price. Then staff were very helpful at... More 

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Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spacious comfortable rooms. Friendly staff. Easy access to London via underground and hotel hopper bus. Windsor is a 15 minute drive away and a great place to visit. Food is good and they serve a really good breakfast with plenty of choice. Staff are welcoming and friendly. A great place to stay.

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