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Comfort Hotel Heathrow

3.0 of 5 Shepiston Lane, Hayes UB3 1LP, England
Best prices for: 1 room 1 guest
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Comfort Hotel Heathrow
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Comfort Hotel Heathrow
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843 reviews from our community

Traveler rating
    79
    237
    254
    149
    124
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184
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116
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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NJ
Top Contributor
63 reviews 63 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading some of the reviews I was a little scared. But the trip had already been booked so no turning back. It is a little hard to find. Check in was quick and very friendly. They also helped us book our taxi for the trip to the airport in the morning. The rooms are very tiny as are the... More 

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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed here for the night before catching a flight. Good location and only around 20 mins on the bus from the airport. There was work being done on the hotel while we were staying there, but didn't cause any disruption to our experience. When we arrived there was a delay at reception as there was only one person working the... More 

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rotherham
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The comfort hotel is near to Heathrow airport so is naturally very busy. However I didn't use it because I was travelling I used it as a base to stay in London before travelling to watch my team play in London and to visit my 85 year old grandmother. I also used this hotel 2 weeks earlier. Both times the... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel is nothing like advertised. The pictures make it look quite good, but in reality when you actually see the place for yourself, you instantly regret spending money on it. There is a booklet you get at the reception, it says stuff like toothpaste, toothbrushes, razors, hot water and tea are available at the reception. None were available. Even... More 

Was this review helpful? Yes 1
Clemson, South Carolina
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Wasted Choice Privileges points. Room was clean but tiny. Double bed barely fit; shower did not work properly. Very narrow hallways which was a problem getting large suitcase to and from the room. Reception convinced me purchasing dinner (£15) & breakfast (£7.50) voucher was wise. Dinner was not edible (pork belly roasted to a crisp); "sorry" was all I got... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Used for one night stay prior to our holiday. The hotel is being refurbished and our room could have done with a little TLC however clean and excellent value for money ( car parking included) we ate in the restaurant the service was fine and the food was surprisingly good. Reception staff ok but their command of the English language... More 

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Sydney, Australia
1 review
1 of 5 stars Reviewed 1 week ago

The fact that the hotel is currently being refurbished really didn't bother us, we were only there for one night on a stop over, i would be here all day if I was to write about every awful part of our experience, but the reception staff were rude, appeared to lack basic knowledge and skills required to check someone in,... More 

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Great Yarmouth, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Old building with some repairs and modernisation going on. Room was comfortable but again could do with refurbishment, its got old small tv in room, ok for one night stay with early flight ,as its convenient and close to the airport with free shuttle

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Preston, United Kingdom
Top Contributor
217 reviews 217 reviews
101 hotel reviews
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night after arriving on long flight late evening. Bus to hotel was OK, check schedule for return. Reception was busy but I was soon dealt with. The hotel is being upgraded and there was evidence of work progressing although I had a quiet nights sleep. I thought the room was very adequate, clean and spacious, tea and... More 

Was this review helpful? Yes 1
Warrington, England, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night, as a stop over before next flight to Manchester, from Maldives. I work for Best Western Hotels, so know what I'm talking about. In built up area, with busy main road to front and back of hotel, but remarkably quiet in rooms. Lovely refurbished room, with very comfortable bed and soft furnishings. Corridors a bit worn and... More 

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Additional Information about Comfort Hotel Heathrow

Address: Shepiston Lane, Hayes UB3 1LP, England
Location: United Kingdom > England > Greater London > Hayes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Heathrow 3*
Number of rooms: 184
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Comfort Hotel Heathrow Hayes, UK - Greater London

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