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Park Head Country Hotel and Restaurant

Certificate of Excellence
New Coundon, Bishop Auckland DL14 8QB, England
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1 room 1 guest
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Park Head Country Hotel and Restaurant
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207 Reviews from our TripAdvisor Community

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Traveler rating
    103
    62
    27
    7
    8
See reviews for
36
85
9
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (52)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (42)
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Norwich, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location was perfect for our needs and price wise was OK for the room. On arrival, we were walked to our room by a friendly lady on reception which we were not expecting and was a nice touch. We stayed in the main building and walked through the bar to get to our room. The room was basic, but... More 

Was this review helpful? Yes 2
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us your reveiw, we value your comments We are in the process of refurbishing some of our rooms which will include replacing some of the beds May we apologise this and for the noisy neighbours More 

Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I searched the area for pet friendly hotels and this was one of the first to come up on the travel site. When we arrived we was only due to stay for a night but ended up staying for the week. On arrival the staff are very friendly and helpful and we felt very comfortable with the rooms that they... More 

Was this review helpful? Yes 2
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

It’s great to read that you 100% recommend us to others and that you ended up extending your stay from one night to one week! We look forward to seeing you again Many thanks for taking the time to leave this review Regards Avril More 

Tidmarsh
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 26, 2015

I booked into Park Head initially for 4 nights but needed to stay a couple of nights extra. I was accommodated in the same room - upstairs and across the courtyard without any problem. Fortunately it did not rain during waking hours or I would have got very wet going to and fro the main hotel to my room. This... More 

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Durham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2015

My wife and I had our silver wedding celebration here during the middle of July 2015. Some 25 years earlier we celebrated our wedding reception at the Park Head Hotel therefore the venue was dear to our hearts. From first contacting Claire the owner she put us at ease and proposed a variety of ideas to make our night extra... More 

Was this review helpful? Yes
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

We are really pleased that your silver wedding anniversary celebrations were enjoyable and brought back some great memories We will pass on your ‘thank you’ to all staff and we very much look forward to seeing you once again at the Park Head Kindest Regards Avril More 

helensburgh
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 20, 2015

We visited here friday 17th july for 2 nights the staff and the food were excellent we stayed in room 20 in the courtyard -room was clean but definately needs a new bed -definately couldn't fault the service very friendly place

Was this review helpful? Yes
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

Thank you for taking the time to leave your review We are glad that you enjoyed our excellent food and friendly staff and will address your area of concern as a matter of urgency Kind Regards Avril More 

county durham
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 19, 2015

We went for a groupon afternoon tea. We were the only 2 people there. Lovely friendly service however massively let down when I found in the egg sandwiches pieces of plastic - I found this in 2 separate sandwiches. When I told the staff they were extremely apologetic and offered me a glass of fizz (not suitable as driving) or... More 

Was this review helpful? Yes 2
Bishop Auckland, United Kingdom
Level Contributor
122 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 16, 2015

We go to the carvery a fair bit here, and it's smashing. Good choice of quality meats, good selection of veg. Reasonable price too. We stayed here as well, bit of a treat this. Room was clean and spacious, nicely done out. Bathroom clean and fresh. It's on the main road so ask for a room in annex it's loads... More 

Was this review helpful? Yes
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

We are glad that you regularly enjoy our Sunday carvery and that you decided to stay over We look forward to seeing you agian either at our carvery or as a hotel guest again Thanks for taking the time to leave this review Regards Avril More 

1 review
5 of 5 stars Reviewed July 12, 2015

We stayed Friday 10th july and Saturday 11th. Room was perfect. We had an amazing break away. Food is exceptional as are the staff. Couldn't have asked for more. We WILL be coming back. Breakfast was beautiful as where the evening meals excellent value. We stayed for sunday carvery which was out of this world magnificent. Just a little message... More 

Was this review helpful? Yes
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us this lovely review We certainly look forward to meeting you again We have told the staff about your 'little message' Many thanks Avril More 

Brisbane, Australia
Level Contributor
157 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed July 9, 2015

We stsyed overnight on the way north and it is a quiet and friendly spot. The let down for us was a bed which needs replacement. Rooms are spacious and characterful, but both beds and plumbing need bringing up to standard.

Was this review helpful? Yes
Edinburgh, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 7, 2015

We had an excellent stay at the park head, our room was very clean and spacious. The offer that was on for main meals was very good, the staff were very friendly we will be back.very good value in all respects.

Was this review helpful? Yes
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review

It's good to see that you had an excellent stay with us and took advantage of our two for one offer on meals We certainly look forward to seeing you when you return Regards Avril More 

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