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Dukes Folly Hotel

Hotel website
11 Duke Street, Southport PR8 1LS, England
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Dukes Folly Hotel
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Dukes Folly Hotel
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141 reviews from our community

Traveler rating
    46
    49
    28
    9
    9
See reviews for
20
71
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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    (141)
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    (48)
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    (29)
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    (36)
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    (28)
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Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great hotel for your Southport break... Just off Lord Street it is close to all attractions... Comfortable clean room and a great breakfast each morning... Staff very freindly.... Will definatley stay again.

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Swansea, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I really want to write a positive review for this hotel, as the owner and manager were so nice, I read the mixed reviews so booked a premium room only to be rung 10 mins before our arrival to say room had been given to someone else. We were offered a cheaper king size room which was partly renovated, it... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for the review and your honesty. We are deeply sorry for the room confusion, this was down to a very rare error in the connection between our system and booking.com. We are as of this week upgrading our booking channel manager, and hope that we won't suffer these embarrassing technical errors again, on the behalf of our guests.... More 

Ipswich
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment of arrival I felt very relaxed in this hotel, the staff were all friendly and pleasant, the dining room was very pleasant and clean. My room was fine, the bed was comfortable and the room clean, although I don't eat a huge breakfast I can't imagine anyone with a large appetite would be disappointed, there was a... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and hope to see you again. Kind Regards, Dukes Folly Hotel More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Well never again! Expensive for a room with paper thin walls that you can hear everything in the lounge next door until early hours of the morning. Bed the most uncomfortable we have every slept in, I'm not sure how old the mattress is! Rooms in desperate need of a clean and coat of paint and refurbishment. Would not recommend... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for the review. Occasionally we will have enthusiastic guests in our hotel who enjoy the facilities in our lounge, perhaps even in the the evenings, however our appointed member of staff has never and will never let the sound levels of these activities become extraneous. We regard disturbances to other guests as a serious matter, and if you... More 

Halifax, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2015

A great friendly and welcoming Hotel, all clean and a lovely breakfast, Ideal for a stop over for the night. Lady owner could not have been nicer, very helpful, and a lovely smile I would recommend this hotel and would stay again myself. .

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and hope to see you again. Kind Regards, Dukes Folly Hotel More 

Penrith, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed April 16, 2015

Nice clean hotel, room was comfortable, unfortunately a little road noise but nothing horrendous, staff were helpful and friendly. Breakfast was good. I enjoyed my stay at Dukes folly hotel and Southport

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Dear guest, We are situated just around the corner from the town center and so at certain times of day, such as the rush hour, we do have cars pass by, but on the whole we do agree, it's not intrusive. More so, we're glad it didn't irritate you too much. Thank you very much for the kind words, we... More 

UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed for 2 nights to explore local area. Lovely friendly staff. Room was clean and full English breakfast each morning was excellent. We think we were the only guests on the first night (a Sunday) and standards still did not slip. Great location for Southport and surrounding area including Formby. Slept well both nights, was comfy bed and it was... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and hope to see you again. Kind Regards, Dukes Folly Hotel More 

Birmingham, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 13, 2015

First impression of room not good. Looks like we were allocated a room that had not been refurbished. There was no toilet roll in shower room, which was grubby and in need of a refit. We found an empty water bottle behind a chest of drawer. Mismatch of furniture. Room was cold and radiator didn't work properly. Windows rattled in... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for the review, We are in the process of refurbishing the hotel, and have not got around to room 22 as yet, however we recently have installed a new shower door, which gives a whole new feel and look to the bathroom. We agree, our staff are attentive and and would have gone out of their way to... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 12, 2015

As an extra to a theater visit we received for Christmas, I decided to book this hotel for my wife and I so we could include a nice dinner and a few drinks without worrying about getting home. The first thing that struck me, was that for a hotel that boasts 19 rooms they only have 6 parking bays. On... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for your review. We do only have a limited parking area on site, which is suitable for our regular custom, but as you say, there is not physically enough space for when we are fully booked. To avoid this issue however, we have access to a total of nine extra spaces next door, to be used on the... More 

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2015

We arrived on sat 11/3/15 for an overnight stay first impressions from outside very nice indeed unfortunately the bedrooms left a lot to be desired . The double room was very dark dingy and dated with the feint smell of urine . The single room was very small and the toilet area was open plan as in no door at... More 

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for your review, We are indeed in the process of renovating, hopefully you will be pleasantly surprised with the improvements in quality that we have already implemented in our finished rooms, most of our guests are. Kind Regards, Dukes Folly Hotel. More 

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