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Dukes Folly Hotel

Hotel website
11 Duke Street, Southport PR8 1LS, England
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Dukes Folly Hotel
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148 Reviews from our TripAdvisor Community

Traveler rating
    47
    54
    29
    9
    9
See reviews for
21
76
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (50)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (28)
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Manchester UK
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for a night whilst attending a christening in the area, we stayed in a medieval style room with a four poster bed and a 'castle' bathroom. The room was large and clean. walking distance to the shops and town centre. There was a large lounge area with a big flatscreen tv and newspapers/magazines provided - we had... More 

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel, has a nice patio at the front which is great for catching the sun with a few drinks. Breakfast was excellent and the Russian lady that served it was super nice and friendly, she couldn't do enough for you. The room had personality and the bed was comfy. The only things I would have liked were... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent 3 nights at dukes folly for our wedding anniversary.On arrival there was a small problem with our room which i must say was dealt with very quickly. We found the hotel clean very comfortable bed .All the staff were very friendly and helpfull the only complaint i had was the breakfast on the first 2 mornings sausage... More 

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Leeds, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great room even though it was booked on the day of stay. Friendly reception staff, a clean room with all the amenities and importantly - a comfy bed. Can't comment on the breakfast as we didn't have time to take advantage of it but it smelled delicious. Only negatives were the very small ensuite which was a little crammed and... More 

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Shropshire
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What's not to love about a room done out as a bedchamber in a mediaeval castle? Great fun. Nice little touches, such as lovely mock-stained glass lampshades and furniture in keeping with the theme. Staff very pleasant - it's always nice to see young people who understand how to provide friendly service. Loved the decked area, which was nicely lit... More 

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Manchester, United Kingdom
1 review
3 of 5 stars Reviewed May 30, 2015

on arrival we were told original room was smelly. We were given a twin room which had so many issues: extremely noisy bathroom fan; torn bedspread, dirty shower head, dirty shower tray, broken plastic cover on over sink light. The window looked out on to fire escape; frame was black and rotten. We pointed all these things out to reception,... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed May 29, 2015

Enjoyed a good night’s sleep in the four poster castle room, which was very clean and well furnished, plenty of hot water and other facilities. Well-cooked and plentiful breakfast. The staff were very helpful, nothing was too much.

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Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and hope to see you again. Kind Regards, Dukes Folly Hotel More 

Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

Great hotel for your Southport break... Just off Lord Street it is close to all attractions... Comfortable clean room and a great breakfast each morning... Staff very freindly.... Will definatley stay again.

Was this review helpful? Yes 2
Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and look forward to when we see you again. Kind Regards, Dukes Folly Hotel More 

Swansea, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 14, 2015

I really want to write a positive review for this hotel, as the owner and manager were so nice, I read the mixed reviews so booked a premium room only to be rung 10 mins before our arrival to say room had been given to someone else. We were offered a cheaper king size room which was partly renovated, it... More 

Was this review helpful? Yes 1
Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you for the review and your honesty. We are deeply sorry for the room confusion, this was down to a very rare error in the connection between our system and booking.com. We are as of this week upgrading our booking channel manager, and hope that we won't suffer these embarrassing technical errors again, on the behalf of our guests.... More 

Ipswich
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2015

From the moment of arrival I felt very relaxed in this hotel, the staff were all friendly and pleasant, the dining room was very pleasant and clean. My room was fine, the bed was comfortable and the room clean, although I don't eat a huge breakfast I can't imagine anyone with a large appetite would be disappointed, there was a... More 

Was this review helpful? Yes
Agnes N, Manager at Dukes Folly Hotel, responded to this review

Thank you very much for the kind words, we appreciate the feedback and hope to see you again. Kind Regards, Dukes Folly Hotel More 

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