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Balmoral Lodge Hotel

41, Queens Road, Southport PR9 9EX, England
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1 room 1 guest
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Balmoral Lodge Hotel
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279 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (93)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (44)
All months
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Quiet hotel just off the main thorofare. Old building which could be made very nice with some refurbishment. Really friendly welcome. Comfortable ensuite rooms. Reasonably priced. Would certainly recommend.

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you so much for your nice review, we are very happy that you enjoyed your time with us and would recommend our place Kind regards More 

Manchester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Superb rooms could not fault them, breakfast however a big let down.Poor quality of cooked items and lack of choice of breads in the continental section, juice drink rather than fruit juice, meant that breakfast was not as enjoyable as could have been.

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you so much for your review, we are so sorry that you did not like our breakfast as so many customers appreciate it very much. My ingredients are from reputable catering suppliers and for a free breakfast, I find my selection of food very good value for money. Kind regards More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I cancled with hotel direct and they still trying to take money out of my account which I is illegal don't book this place manager is not under standing at all I was staying at another hotel in Whitley. Bay so how can I be in two places at once the manager don't understand the word cancle

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

You did not reserve with us direct and you DID NOT cancel with us never. You have booked via Booking.com then you had to cancel via Booking.com again as even if you had phoned here you would have been told that as they did not allowed us to cancel for customers. You did not come at the hotel then your... More 

Huddersfield, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed just the one night in this hotel. the decor is perhaps a little tired, but as we only ever ask is that the hotel is clean and we get a comfortable nights sleep, this hotel ticked all the right boxes. We had requested a quiet room and that's exactly what we got. The bathroom was... More 

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you very much for your review, we are very pleased that you spend a enjoyable time with us. We hope to see you again in a near future. Kind regards More 

Preston, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

quirky , cute hotel, stayed one night. The bedroom was old fashioned but clean enough really . Cooked breakfast was fine and cooked to order.Good value for money; Would stay again. Private car park in front of hotel.Owners friendly and helpful.

Was this review helpful? Yes 1
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you very much for your review, we are very pleased that you liked the hotel and the breakfast. It was a pleasure to have you here and hope to see you again. Kind regards More 

Dalbeattie, United Kingdom
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is under new management, but the management have not had time to upgrade. The bedroom was large with a large tv. The bathroom had a bath with overhead shower. Be careful - the water is very hot. Whilst the room and bathroom were clean, it looked as though there had been some poor DIY carried out. There is... More 

Was this review helpful? Yes 1
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you for your review, we are pleased that you enjoyed your time with us and hope to see you again. Kind regards More 

Widnes, England, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice hotel in a great location. Owners helpful and friendly. The décor of the hotel is a little tired and in need of a bit of a revamp, but not really a problem for us. Great to be able to park outside hotel, have found this a problem in other hotels. Would have liked to have a drink in the... More 

Was this review helpful? Yes 1
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you very much for your review, we are very pleased that you spend a good time in our hotel. I am very surprised for the toaster as it is a new one and works perfectly. We hope to see you again soon. Kind regards More 

Alfreton
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 26, 2015

Great location, just 5 mins walk from the centre, and friendly hosts. Breakfast was fine too, with coffee machine giving choice of lots of different types of coffee, toast machine, fresh fruit, pain au chocolat, cheese, meats, yoghurts, cereal, fruit juice, and a full English (although I opted for scrambled egg). Host took my rather heavy suitcase up to the... More 

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

We certainly never told you that when you book through Booking.com or any other websites, you get the worst rooms! because anyway if you did not like my room, I like them equally. Now let me explain for the bed as you never came to me to speak during your 4 days here. I would have been able to help... More 

Uxbridge, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 22, 2015

Have stayed here several times and have always had an enjoyable stay. The owners and staff are pleasant and helpful. The rooms have everything you require and are always clean and well presented. Excellent value for money.

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

And It is always a pleasure to have you here. Thank you for your review and we hope to see you soon for your next visit to Southport . Kind regards More 

Wigan, United Kingdom
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 22, 2015

Great parking at hotel. Good position near to Lord Street. Comfortable room. Excellent breakfast. Just love Line. She is a fantastic hostess. Nothing is too much trouble for her. Have been a few times here and will be returning.

Was this review helpful? Yes
BENGOUGOU, Owner at Balmoral Lodge Hotel, responded to this review

Thank you very much for your excellent review, I will pass your comment to Line for her hard work. We hope to see you soon .Kind regards More 

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