This was possibly the worst hotel l have ever stayed in. It is undergoing major refurbishment and is in total disarray. It's dirty dusty and smells bad. The rooms were ok but very basic. The location was probably the worst l have ever experienced, it has a bar on the ground floor of the hotel with thumping music till midnight... More

I booked the Scarisbrick Hotel for a business trip. I was not warned that it was currently being renovated. There are dust covers and workmen all over the hotel. The car parking is very small and tight. I was regularly blocked in by workmen and had to walk quite a distance back to the hotel to ask for the vehicles... More

Did not get off to a good start as we were supposed to be in the prince of wales we were told on arrival the rooms had been double booked. We were told we would be staying across at the scarisbrick.I had read the reviews on the scarisbrick which were not very flattering.We were then told that 1of the spa... More

Oh lordy! what happened to the place! we came here many years ago and it was lovely, nice staff nice owners/managers....but now it,s the total pits! I agree with other reviewers, it will be very supprising if this place is still open for business in 6 months to a year's time! Southport is a great place however, and although the... More

Found hotel very unwelcoming,both at reception and the general state of the building.Very dirty with major building work and refurbishment being undertaken.Our room,after three changes,was on a floor which was part of the building site.No heating in room on some nights had to request plug in heater.Soft furnishings in room worse than shabby.No pleasant communal areasor lounge for relaxation-leisure centre... More

booked through lastminuet.com for 2 adults and 1 child.When we got to reception to book in the member of staff tried to charge us for the room again,(we had payed online)When we got to our room we had only two single beds.returned to reception to see what would be done.a very helpfull young man checked our booking and told us... More

Undergoing major refurbishment.Builders working. Filthy dirty. Large patches of mould on bathroom window, unable to open any windows as no sashcords.Would not sit on chairs in room,very worn & dirty.Heating & hot water very hit & miss. Leisure facilities out of action.Darn in sheet. Nightclubs open until early hours. Should be closed down. Awful reputation in Southport. More

very old timey styling the back of the hotel seems to be over the swimming pool heating duct as soon as you go through the double doors youre hit by the heat and stink of chlorine however the hotel did have a really great bar on the ground floor with lots of cocktails!! and a good variety for breakfast More

I certainley would never ever ever recommend this establishment to anyone ever. We got a full refund without even being questioned. The staff are aware of the problems and even empathised with us. Saying they understand but it was down to the fact that the new owner didnt care. All that they were interested in is running things as cheap... More