Stayed one night during October half-term. Arrived early 11am, asked if we could leave suit case till 3pm check in, but reception had a room available there and then! Rooms were beautifully decorated with contempory fixtures & fittings. Booked D, B&B special rate £109 which was an absolute bargain. Evening meal of 3 courses+ kids meals and buffet breakfast following... more

We stayed here for 1 night on a dinner bed and breakfast package to celebrate the hotels first birthday. We arrived earlier than the usual check in but were allocated a room within minutes. The reception staff were pleasant and welcoming. The room was lovely. When booking I had enquired about the size of the beds to be told that... more

I stayed here on business and found it to be a smashing hotel. Reception staff were helpful and friendly, the place is sparkling and in a great location. Lovely big rooms, great food. I couldnt fault it APART from.. the service in the restaurant was abysmal. It took us 2 hours to be served 3 courses!! Shame because the food... more

great hotel staff very polite.ideal when visting the theatre,nothing to complain about, booked on special offer value for money. more

Lovely hotel,very clean and tasteful throughout but very expensive for what you get. We booked through laterooms and paid £97 for one night,(breakfast not included,that was £10 per person extra.) Our room was supposed to have cost £160 and if I would have paid that amount I would not have been very happy at all...don't even think it was worth... more

We stayed for just one night to celebrate our wedding anniversary and wished we'd stayed for longer. Undercover free car park at the back of the hotel was easy to find and certainly not a problem, as someone on this site had complained about, to walk up the very clean corridor and into the lift to reception. Our room was... more

This is a wonderful hotel.However ,you can end up paying a ridiculous amount of money for your rooms .Check on the website for offers,dont book direct by going into the hotel. more

Booked this hotel for one night as dinner bed and breakfast, good deal,receptionist stacy was lovely she took booking over phone booked us a nice room on 5th floor and was there to greet us on arrival. Our room was very clean great tv and views over the lake. The evening meal we could not fault service was excellant, breakfast... more

stayed here with my husband for 2 nights sept 09, the service we got was pure excellenance, nothing was too much trouble for any of the staff, very polite and professional, they never made you feel like "just a number" we both felt at home. breakfast was excellent, could not fault it at all. the hotel has 2 lifts in... more