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Ramada Plaza Southport

Certificate of Excellence
4.0 of 5
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The Promenade, Southport PR9 0DZ, England
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Ramada Plaza Southport
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Ranked #4 of 32 Hotels in Southport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Marlene R Farnborough, United Kingdom
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1,280 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Farnborough, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another wonderful stay at the Plaza we had a room overlooking the marina, We stayed for 3 nights and the staff were brilliant. Shops easy to reach on foot and so were the eating places. We were visiting family, and this made our stay all the better. A big thank you to all staff. There were 2 weddings going on... More 

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Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for one night. The view across the parade was fantastic with a view to the island and birdlife. The staff were very helpful and friendly. The room was fantastic with two kingsize beds and plenty of space. It was very clean with complimentary tea and coffee. Would stay here anytime I visited Southport in the... More 

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gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for the great review and recommendation, I am delighted that you had such an enjoyable stay with us and look forward to welcoming you back in the near future. Regards Enda More 

wirral
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was excellent and spacious enough. The room was very clean and comfortable, as was the hotel itself. Our room had fantastic view of the lake. Shopping trip was easily reached on foot. Lovely walks along the marine parade. Staff on every level were most polite and friendly. Would recommend!!

Was this review helpful? Yes
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for taking the time to review the hotel, I am delighted that you enjoyed your visit and would choose to recommend the hotel. Regards Enda More 

Manchester
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I, together with my parents), stayed at this superb hotel on Saturday 4 April for 1 night on a bed and breakfast basis. I’d requested an early check-in via email, together with a disability room for my parents as my mum has osteoarthritis and has to use a wheelchair, both of which requests were duly granted. Please... More 

Was this review helpful? Yes 1
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for this great review and recommendation, I am delighted that you enjoyed the hotel as much as you did and will certainly pass your comments on to all. We do hope to welcome you back again soon. Enda More 

Leeds, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Encouraged by good reviews and great pictures I have tried to make reservation over the phone. I may be really unlucky but I got through to the most unpleasant and unhelpful reception stuff, who was not interested in giving me any information, couldn’t answer my questions and didn’t try to offer any alternative to any hurdles. What a shame. Will... More 

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gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Dear Guest826, I am sorry that you appear to have had issues in making a reservation and assure you that this is very unusual. I have sent you a private message in the hope of resolving this with you and hope that you get to visit us soon. Enda More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Myself and grandson stayed here for 3 days and thought it was really good I would give it 5 stars the staff were all excellent and very helpfull and friendly the rooms were immaculate and very modern if your goin to southport I would highly recommend this hotel to anyone. Mr n.holt

Was this review helpful? Yes 3
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for this great review, I am delighted that you had such a great stay and will pass your comments on to all departments. Enda More 

Wellington, New Zealand
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Ramada is a nice, modern, spotlessly clean and comfortable hotel in a prime position on the Southport front. Very nice staff, nice rooms, good food and a great place to stay. However, two points. - breakfast service needs to be tightened up and tables need to be set up correctly, I don't expect to have to pinch my butter... More 

Was this review helpful? Yes 1
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for this recent review, I am delighted that you enjoyed your visit to the hotel and that you could recommend the hotel. I am sorry for the shortfall in breakfast service and will alert this fact to the staff. Our bed size is European Kingsize throughout the hotel, and these are generally well received, I have noted your... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I start, from booking to checking out...a very friendly and exceedingly good service. I had particular booking circumstances, which although where last minute...dealt with compassionately and professionally. All members of the hotel team, front end to house keeping and backroom office personnel are a credit to the hotel. We loved staying with you guys and we would definately... More 

Was this review helpful? Yes 1
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for this excellent review, the team will be delighted to hear that they played such an important part in offering you a relaxing and pleasant stay with us and will hope to continue doing so for very many more guests. I am grateful for all your comments and hope to welcome you back again soon. Enda More 

Stoke-on-Trent, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ramada is a modern hotel in a good position for exploring all Southport as to offer. Family room on 2nd floor (218)was a lovely spacious, bright and modern room with a sea view. The down sides were, in windy conditions the part of the room where the bed is creaks in the wind(not good when it wakes you at 3... More 

Was this review helpful? Yes 2
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Hi Karen, Many thanks for the review, I am grateful for all your comments and sorry that the sofa bed was not to your liking but assure you that this will be addressed. Hope to see you again soon. Enda More 

Basingstoke, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent Easter weekend in this hotel and enjoyed it very much. The staff are so nice and especially the gentleman that was on duty most of Good Friday and Easter Saturday. We left in the morning of Easter Sunday and once again he was ther on reception. I think he was Polish and absolutely charming.

Was this review helpful? Yes 1
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for the great review and recommendation, I am delighted that you had such a pleasant visit. Hope to see you again soon. Enda More 

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