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Ramada Plaza Southport

Certificate of Excellence
4.0 of 5
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The Promenade, Southport PR9 0DZ, England
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Ramada Plaza Southport
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1,800 Reviews from our TripAdvisor Community

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Lancaster, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Returned to the Ramada Plaza for a second year for our annual works party night. The organisation in the lead up to the event was extremely professional with special thanks going to Nicky Goodwin who is an absolute pleasure to deal with. The hotel is beautiful and the staff both friendly and efficient. Check in was very easy with many... More 

Helpful?
Thank caroline r
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for the great review, I am delighted that once again we have exceeded expectations in the quality of product and service offered. Looking forward to doing it again next year. Enda More 

South Shields, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Travelled with wife and daughter to old home town. Rooms comfortable and reasonable size. Reception staff very welcoming and helpful.One bathroom not as clean as it could be. Big disappointment, though, was the restaurant dinner. Manager rather incompetent and service poor. Quality of the food needs improvement - stroganoff inedible, for example. Surprised this hotel rates number one on this... More 

Review collected in partnership with this hotel

Helpful?
Thank 159Geoff
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for taking the time to review the hotel here on Tripadvisor. I am sorry that on this occasion we have fallen short of your expectations. We have an enviable reputation for the quality of service offered in the hotel and will never rest on our laurels. Your feedback will be discussed with the team and I am sure... More 

Leeds, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent hotel well sited on the edge of the Marina. It has superb views when the weather allows and it is very tranquil - ideal for a relaxing holiday. The staff are excellent namely Chris, Daniel and especially Kirstie in the restaurant. Great service with a welcome smile. Food is excellent and the fixed menu had great... More 

Review collected in partnership with this hotel

Helpful?
Thank Phil H
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank your for this great review, I am delighted that you enjoyed the facilities and service offered in the hotel and hope to welcome you back again soon. Enda More 

Liverpool, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay. All staff were so friendly and helpful. Warm greeting. Room and bathroom were standard but clean and comfortable. Dinner and breakfast were very nice. We stayed on an offer so dinner, bottle of wine and breakfast were included, otherwise may have thought abit on the pricy side, but service was brilliant and with a smile!

Review collected in partnership with this hotel

Helpful?
Thank MattCotter
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

I am delighted that you had a great anniversary experience and that you were able to take advantage of one of the many great offers available by booking with us direct. Thank you for the review. Hope to see you again soon. Enda More 

Harrogate, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 4/5th visit and if anything the hotel, staff and food have got better! The hotel is ideally located close to the pier. The rooms are Spotlessly clean, the staff are helpful and friendly. As mention in my title I feel the food has improved. We will return next year for our annual 'blow the cobwebs away' weekend.

Helpful?
Thank Jane B
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for the review, I am delighted that we continue to meet and surpass your expectations when staying with us, looking forward to seeing you again next year. Enda More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Great location by the lake. Rooms are clean. We booked the Friday night deal with dinner included which is a great deal. However, I would've been disappointed had I paid the full price. Service in the restaurant was slow & the waitresses were just too tired to remember anything. It took 3 requests for service from 2 waitresses before I... More 

Review collected in partnership with this hotel

Helpful?
Thank Lorraine H
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for taking the time to review the hotel, I am sorry that the service in the restaurant was not to our usual high standard and I will address this with the team. We aim to achieve a consistency in this area and I am sure that they will be disappointed to read your comments however I am confident... More 

North Staffs
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Spotlessly clean, warm, airey comfortable rooms with all the usual fittings, good beds and spectacular views. Add staff who are always pleasant and helpful, good food, a very good location and a basement car park to protect cars from seagull xxxx, what more can you want?

Review collected in partnership with this hotel

Helpful?
Thank Jeff F
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for the great review, I am delighted that you enjoyed yet another visit to the hotel and hope to see you again soon. Enda More 

Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a lovely little treat me n my friend was going 2 a show food was top class evening meal waw was lamb well done what we asked for melted in ur mouth / the staff were very good nothing 2 much trouble lovely friendly hotel stunning defo going bk 😀🍾💐

Review collected in partnership with this hotel

Helpful?
Thank donnaG2912SR
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

The staff will be delighted to read this review, thank you so much for your comments. Enda More 

Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great weekend. Only blip was the haddock for breakfast, could have soled my shoes with it. But apart from that the food was brilliant. Great wine and drinks. The rooms were good as you would expect. Friendly and efficient staff.

Review collected in partnership with this hotel

Helpful?
Thank john n
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Thank you for the kind comments and for your review. I am sorry that the haddock on this occasion was not to standard and will be sure to highlight this to our great breakfast chef, he will be disappointed but will work to improve consistency. Enda More 

Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here friday/Saturday night on dbb. Second time we've been and had a good stay. Room was large and comfy. Spotlessly clean and had all we wished for. 3 course set menu for dinner offered good choices and very well presented and tasty (except for the bread and butter pudding according to my husband). House wine reasonably priced for a... More 

Helpful?
Thank Gaynor38
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review

Many thanks for this great review, I am delighted that you enjoyed your visit to the hotel and hope to welcome you back again soon. Enda More 

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