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All 24 Tenby hotels

The Clarence House Hotel

2.0 of 5 Hotel   |   The Esplanade, Tenby, SA70 7DU, Tenby SA70 7DU, Wales
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74%
Ranked #16 of 24 Hotels in Tenby
A recent review
3 of 5 stars reviewed yesterday
Janice S Porth, United Kingdom
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246 reviews from our community

Traveler rating
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    77
    34
    16
    18
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34
61
13
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porth, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Arrived in Tenby early on a Sturday afternoon on a spur of the moment trip wanting to stay the night. Having picked up a list of accommodation form the tourist information centre I rang the Clarence and was advised that a single room was available. The price at, £43.50 B+B, was 'middling'. The areas of the hotel that I saw... More

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Reading, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Clarence Hotel receives mixed reviews. It deserves better. Yes it is a 2 Star, therefore expectations should take this into account. The staff are friendly, the Hotel is smart & well decorated. The new reception area is a treat. It's location is superb. The choice of food is good & of a high quality. The rooms, & we have... More

Was this review helpful? Yes 2
Pontypridd, United Kingdom
Top Contributor
72 reviews 72 reviews
26 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay was in Carnock house the stand alone self catering offshoot . We were looking for a more standard hotel room but it was a bonus to have a fridge , microwave etc on hand for chilled wine and quick scrambled eggs in the morning . The room had a 70s retro aspect to it but this was probably... More

Was this review helpful? Yes 1
Oxford, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I brought a party of around 30 bowlers to the Clarence Hotel last week. They were all well pleased with their stay there and impressed by the helpful, friendly staff in all departments. Sure the odd room is small or of a different shape, but this it what comes with listed buildings and inserting en-suites into old buildings. What really... More

Was this review helpful? Yes 1
Swansea, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We recently stayed in the Clarence House, and unfortunately the stay did not live up to expectations. I'll start with the positives. On check-in, the staff were very polite and friendly and were happy to give advice and recommendations if needed. With regard to the room, it was dated, which was expected, but overall very clean. The shower was hot,... More

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review

For once, I am not going to respond to the previous 3 reviews before this one as these last 4 reviews just go to show how difficult it is to please everyone. One the one had we are being accused of being boring, like 'an old age home' and in this review we are being accused of being a place... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was basically like a residential home and the room felt like one. It was so outdated. But if you are over 60 then this hotel is probably great. But it was value for money and a great location so it was perfectly fine for 1 night.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

wonderful things are here don't miss out The hotel is a very good place to stay, the staff were amazing and so friendly especially the ladies in the restaurant, very professional yet it was like being at your favourite aunts house, they looked after us as if we were invited. The food was cooked to a high standard and £12... More

Was this review helpful? Yes 1
Chester, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would like to start on a positive and therefore I have to say that the staff are absolutely brilliant and really friendly and helpful. We booked this hotel at short notice in july during the very hot spell because it was pet friendly and yes they were very nice to our two dogs. However we booked a double room... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights at the end of August having booked last minute. Rooms were small but we had expected that having read previous reviews. We only found out when checking in that the Restaurant was closed all week in the evenings. However after sampling breakfast that wasn't such a bad thing. Very basic and expensive for what it... More

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review

We have never hidden the fact that the Clarence House Hotel is a 2-star hotel. It is also not a purpose-built hotel like a Premier Inn or a Holiday Inn, so all of our rooms are different shapes and sizes. Like the majority of hotels in the UK, we work on the system that if dirty towels are left in... More

Neath Port Talbot, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Lucky for us we had only booked for the one night as this room and also the bathroom which was not on the same floor as advertised is in serious need of refurbishment . The only saving grace for this apartment is the view from it . Wont be staying here again and would not recommend it and usually we... More

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clarhot, Front Office Manager at The Clarence House Hotel, responded to this review

It is mentioned very clearly on the internet that C01 is the only flat in Carnock Flats that does not have it's private en-suite adjacent to the room. We honestly try and make this as absolutely clear as possible and also the fact that there is no lift in Carnock Flats either. More

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Additional Information about The Clarence House Hotel

Address: The Esplanade, Tenby, SA70 7DU, Tenby SA70 7DU, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Clarence House Hotel 2*
Number of rooms: 76
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Also Known As:
Clarence Hotel Tenby
The Clarence House Hotel Tenby, Wales

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