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Kiln Park Holiday Centre - Haven

Marsh Road, Tenby, Wales
Kiln Park Holiday Centre - Haven
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530 reviews from our community

Traveler rating
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    97
    48
    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cardiff, Wales, United Kingdom
Top Contributor
53 reviews 53 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We came last week for a Monday to Friday Break, Stayed in a Prestige Caravan that we booked through Haven at a great price (cheaper than booking through any of the newspaper deals). Caravan was great, in a quiet area of the park as requested, and with a veranda as requested. We could not in any way fault the accommodation.... More 

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Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly It is great to hear that you had booked directly through Haven and that it was a great price for you also that we managed to meet your special requests with the quiet area and the veranda although I am sorry that our grounds team were not too careful at cutting the grass and that this grass... More 

Kendal, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first holiday in a static and first away with our 2 year old so was going to be interesting. The holiday was way above expectations as this site was fantastic. The static was perfectly clean and well kitted out too. It was perfect for a really active 2 yr old toddler to run around in as there's... More 

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Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would like to thank you for a great review as we do try to ensure a great holiday experience for all our guests staying with us. It is so great to hear that your holiday was way above your expectations as we do like please our guests to the highest level. I am glad to hear... More 

Oswestry, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were pleasantly surprised by our trip to Kiln park. We took our large dog and was expecting a very standard and small caravan as we have had previously at Haven sites, but I must say our caravan was clean and spacious. The only negatives are that you cant park outside the caravan so have to walk with very large... More 

Was this review helpful? Yes 2
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would like to say it is great to here that you were surprised as we do try to accommodate every guest to the best of our abilities. When booking with a dog we do have to place the guests in a pet friendly Standard or Standard Plus holiday homes but these are thoroughly cleaned after every... More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

realynice caravan,thats the only good thing Ican say,Havens new policy of heading holidaymakers out of the Live lounge at 10 oclock is beyond belief,Iwill NEVER book a spring/early summer break with them again, Then to add inslt to injury the only entertainment in the Mash and Barrel EVERY NIGHT WAS A QUIZ, asked for ice in a drink only to... More 

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Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Kiln Park itself is brilliant. Loads to do, we did the Archery, Target Shooting, Football Acadamy, swimming. We ate in the main restaurant, Mash and Barrell, which was fine but felt a lot like a canteen, but their breakfasts were awesome. Millies cookies was a hit with the family and we even bought some to take home with us. The... More 

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Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would like to thank you, I can see that you feel Kiln Park is brilliant which is great! I am glad that you took part in some of the many activities we have here. We have multiple amounts of water sports and outside activities. I am glad to hear that you enjoyed our breakfast in the... More 

Lancashire, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was our 3rd visit to Kiln Park and we had a great time. We stay in a privately owned caravan so I won't review the actual caravan but the park itself is clean and well maintained The park is in a great location. We hardly used our car. There is a nice 15 mins walk into Tenby past the... More 

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Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would like to thank you for the great review you have given us as we do work hard to ensure a great holiday experience. I can see that you stayed in a privately owned caravan; we hope this was to your liking. Our park has a direct access to the beach which is why it is... More 

MerthyrTydfilWales
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attended with large party and had great fun. Big shout out to Johni on security. Put up with a lot of banter from the kids. Park is great. Lovely and safe. Caravans are stunning. Facilities and restaurants first class. Location amazing!! Thank you Haven!!

Was this review helpful? Yes
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, It’s great to see you enjoyed your holiday here with us at Kiln Park. I can see that you had friends staying here too which is great when you have different families all together becomes a real family holiday! I can also see that your children took a liking to our security guards; they do work very hard... More 

Southampton
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights over Easter in the Safari Tents. We checked in early and the staff were quick to sort us out. The gentleman Lee down the touring end was so helpful and a pleasure to deal with. The park itself is amazing, so much to do for the children. Its a 5 minute walk to the... More 

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Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would to thank you so much for a great review especially about our brand new safari tents! It is great to see that you loved glamping in our brand new safari tents as they are a great way of getting that camping experience most people seek! I can see that our reception team had seen to... More 

Bristol England
Top Contributor
57 reviews 57 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 1 week ago

We paid extra for a 2015 new prestige range caravan which we cannot fault The staff are horrible they have no customer service skills at all Night time entertainment was just dire An 'impressionist' from BGT who was not funny and did very few impressions He told homophobic 'jokes' that were cheap and unfunny - frankly offensive to 2 dads... More 

Was this review helpful? Yes 1
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly let me apologise for the way that you felt about our team meber here at Kiln Park. I can see that you felt that you did not get a friendly service from our team members and I am very sorry as this is very rare feedback. We do have constant training throughout the year all involving customer... More 

Stoke-on-Trent, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having visited here over 30 years ago when blue coats were a big part of the holiday experience (Brian Conley was compare here at that time) I decided to take my kids to reminisce on my UK holidays via a Sun Holiday. Prior to setting off I decided to read some reviews on here and as a typical Brit decided... More 

Was this review helpful? Yes 4
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hi there, Firstly I would like to thank you for the amazing review, always nice to have a fresh perspective looking into our park. I can see that you had a look at the negative reviews first which we all do its no lie but I am so glad to see that you disagree with these. Great to see that... More 

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