Great location for exploring the area, lovely remote setting. The facilities are great including swimming, sauna, gym, tennis court, trampoline, games room, slide, and even a hammock to relax in afterwards. The staff were very friendly and helpful initially. We visited as part of a wowcher offer with 2 nights for £99 and were delighted with the value.
However if...
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Dear Kim
Thank you for your comments.
I am pleased that overall you enjoyed your stay with us and had a lovely weekend.
We have done a tremendous amount to the property and the facilities since we came here but there will always be more to do.
Naturally I am always unhappy if there are any 'issues' but where we...
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I visited Trimstone as part of a local church group earlier this year and we were delighted with the level of service we received. Nothing was too much trouble for the staff - they happily fitted in moving furniture around to meet our requirements as well as undertaking their normal duties. The lunch we enjoyed was excellent as were the...
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Dear IBC
Thank you very much for your kind comments - it was a pleasure to have you with us adn we enjoyed looking after your needs.
I have relayed your comments to the staff, as I do with all compliments - and occasional criticisms where we can always have a mantra of doing what we do better still!
We...
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My husband and I were taking advantage of the Wowcher offer for a short break at Trimstone Manor - I had read the reviews prior to our visit to Trimstone and was prepared to "keep an open mind".
Throughout our visit the staff were very friendly but unfortunately we experienced some difficulties. Providing us with a current menu to enable...
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Dear Pepsi613
Thank you for your comments though certainly I was sorry to hear that not everything went as should have been and that you were fed some misinformation by our new staff member as well.
Turning to the issues:-
The menu - is changed every evening and the menu had not been printed for that night when you requested...
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I reviewed the hotel to see what the comments had been before booking up, so was well informed. On arrival we were met by a lovely young lady who was very helpful. We had the room with a 4 poster ( the Braunton I think).... this was disapointing as the 4 posts and frame had been fitted around the bed...
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Dear Candyman
Thank you for taking the time to review your stay with us. We welcome all constructive comments! We appreciate we shan't please everyone nor all the time and we can't set-out to try to do so though we endeavour to ensure our 'prospectus' means that as many as possible of our guests' expectations are met!
We 'inherited' the...
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We saw the flags and signs saying lunches being served so drove off the main road and parked although we passed then owner and went to restaurant nobody said they were closed it was Good Friday lunch time. Inside a waiter said he did not think they were open.
We then saw the owner again who said we are doing...
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Dear Mebyon
Thank you for leaving a review though I think you're being rather scathing after travelling just 300 yards down to see us. We were not 'closed' but at the time you called well into the lunch period, we had had no Restaurant demand and could not suddenly magic-up everything just for you, as much as we are trying....
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We really loved trimstone manor. It's a bit more than our normal budget and we haven't stayed there though we are seasoned travellers to the woolacombe area. The service was excellent , everyone was so welcoming and helpful.
The swimming pool was warm very warm and a real treat and the facilities are great for kids.
There is a lot...
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Dear Seabutterfly
Thank you very much for your kind comments. We are very pleased you enjoyed your stay with us.
Yes, Trimstone is a place which has been lived-in and worked-in for over 1000 years and we are but mere custodians for the future; that said, I am sure that when you return you will see ongoing improvements! The gardens...
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We had a great deal with a Wowcher offer and it exceeded all our expectations. The staff were really helpful and friendly (especially Karolina and Mark in person and Holly and Philip - the owner - on the phone), the room was lovely, clean and spacious with a 4 poster bed, the breakfasts were great and the facilities on offer...
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Dear Fi B
Thank you very much for your kind comments - we're all so glad you had a good time with us and shall look forward to seeing you back again soon! I do pass all the comments onto the staff so they're really appreciated.
The gardens are beginning to come-out now (and the weds of course, a constant...
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We live in Dorset about 30 miles from Exeter & am ashamed to even live that near to Christian B . Trimstone is lovely - we paid min price (a deal with Daily Mail coupons - so were afraid we'd be treated as poor relations) & yet given a lovely room overlooking the back meadow garden. Everything was clean &...
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Dear Duodorset
Thank you very much for taking the time to leave your nice comments, you are really kind!
We hope that we shall see you again - and as long as we have your email address, occasionally we send out last minute special offers and should be pleased if you were able to take advantage of one of these....
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Well where to start!
Normally when our family go away on holiday we aren't very critical to be honest as we look for the posotives not the negatives but this place was something else....
When we were greeted there was nobody around on site at all other than the gardener who was caked in mud and looked like he hadn't...
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Dear CB
We are at a loss to understand the review and think you have confused the venue.
I have no personal recollection of you at all and neither do any of the staff and we had very few guests when you say you stayed. We have very few 'experiences' with guests so are sure to have remembered the instances...
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We found Trimstone Manor to be very secluded yet in quick easy reach of Ilfracombe. We visited in January and the grounds were pleasant but must be truly magnificent in spring and summer.
We had to amend our booking at the las minute and only stayed 1 night instead of the origional 4 despite the short notice the owner did...
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Dear Dave
Thank you so much for your review - it was a pleasure having you.
We'll look forward to seeing you again soon. Certainly the gardens are worth seeing as the year develops and we're improving them all the time.
My very best wishes
Philip Milton - Owner
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