We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Ilfracombe hotels

The Capstone Hotel & Restaurant

St. James Place, Ilfracombe EX34 9BJ, England
Hotel amenities
  • Reviews (116)
  • Photos (26)
  • Amenities
  • Q&A
  • Room tips (16)
  • Location
  • More
The Capstone Hotel & Restaurant
Ranked #17 of 24 hotels in Ilfracombe
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Ilfracombe
Check In Check Out
Write a Review

116 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Bristol, England, United Kingdom
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 18, 2014

I read the reviews & saw the photos. I only took in the good reviews and what I wanted to hear. Very clever photos. It was dirty & smelt. I wanted to leave straight away & could have cried but we would still have to pay for our stay & couldnt afford to. If you want a cheap place to... More

Was this review helpful? Yes 3
Southampton, United Kingdom
2 reviews
4 of 5 stars Reviewed November 27, 2013

Made to feel very welcome when we arrived. Friends of ours were getting married at the tunnels and the location couldnt have been better. Some of the complaints from people on this site made me feel very nervous, but there was really nothing to worry about. I think people expect to stay in 5* luxury accommodation, but are only prepared... More

Was this review helpful? Yes
Kettering, United Kingdom
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 9, 2013

Located in the busy harbour area in Ilfracombe. Parking 5 mins walk away (extra charge), but can load/unload the car right outside. Service good, breakfasts reasonable. Restaurant not open during our 3 night midweek stay (not a problem - plenty of restaurants in close proximity). Building is old and could do with a makeover, but on the whole our room... More

Was this review helpful? Yes
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

A nice little hotel, the service from the staff is very good, he was so helpful couldn't do enough for us. They send you all the information you need before hand. It's in a great location. Lovely little hotel,

Was this review helpful? Yes
Barnstaple, England, United Kingdom
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

I'm very surprised at the negative reviews on here! I am currently staying at the capstone hotel, and I can honestly say, it's one of the best hotels in Devon. The staff are very helpful, friendly and polite, the double room I am staying in is enormous! Very clean, with luxury duvet and comfy pilows. The bathroom is quite big,... More

Was this review helpful? Yes
Cannock, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 1, 2013

This was probably the worst hotel we have ever stayed in, the staff were very friendly and helpfull but the hotel is ruin down awfull. It,s very worn out with dirty carpets wall paper peeling off nothing like it says on the internet,the breakfast was just about ok. We will never go back to this hotel and would not recomend... More

Was this review helpful? Yes 2
Barton-upon-Humber, United Kingdom
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 29, 2013

The best thing about this hotel is the hotel manager.Seems like he runs it single handed and deserves a medal for what he actually does. From head chef to maintenance man!The other hotel staff are friendly too however the hotel itself let us down. The decor could do with updating and a good clean all throughout. We stayed in room... More

Was this review helpful? Yes 2
Sutton, null, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 26, 2013

The whole hotel is shabby.....smelly......and in desperate need of updating.........We refused to stay and after initial check in we were shown to our room and were extremely disappointed. This was the last stay in what was a road trip around Devon and Cornwall and it definitely didn't resemble pics on web site.

Was this review helpful? Yes 4
Milton Keynes, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 25, 2013

This is the worst hotel I have had to experience. the whole building is unloved, the entrance has carpet from the 1980's. there is a permanent odour in the entrance area. the room we stayed in was also very dated, with cheap air fresheners plugged in to disguise the smells. every piece of furniture in the room was worn or... More

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013 via mobile

I booked a one night, last minute break for my partner and I. After reading some of the reviews I was slightly worried.... there was no need to be. The hotel was ideal for what we wanted. On arrival the staff were extremely helpful and very cheerful, we were shown our room, which was nicely ddecorated with a nice big... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Capstone Hotel & Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Capstone Hotel & Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Capstone Hotel & Restaurant

Address: St. James Place, Ilfracombe EX34 9BJ, England
Location: United Kingdom > England > Devon > Ilfracombe
Price Range (Based on Average Rates): $$
Also Known As:
The Capstone Hotel And Restaurant
The Capstone Hotel & Restaurant Ilfracombe, Devon

26 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (27)
Room/suite (9)
Bathroom (7)
Dining (1)
Other (10)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added The Capstone Hotel & Restaurant to your Saves list