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The Capstone Hotel & Restaurant


St. James Place, Ilfracombe EX34 9BJ, England
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Reviews you can trust

75% Recommend
4.0 of 5 stars 20 reviews
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By trip type
All (20)
[ Date ] [ Rating ]
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5 of 5 stars
Oligarch   1 contribution
Fromrussiawithlove
Dec 10, 2009 | Trip type: Family

A group of us planned a reunion on Lundy, me and the family stayed here the night before the ferry and then a week later on the way back. Excellent location for the ferry. This hotel delivered a clean room and a warm welcome. Highly recommended. more

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5 of 5 stars
Ib_stez   1 contribution
Croyde
Dec 5, 2009 | Trip type: Business, Solo travel

The atmosphere and staff's approach is priceless, everyone is friendly, rooms are cosy and also good for the prince you pay, food is excellent (although I can judge only on soup and scones, which are simply the best!), staff is particularly helpful and informative (comes in handy if you don't know the area). It's also 2 min walk to the... more

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5 of 5 stars
meanddj   7 contributions
States
Nov 24, 2009 | Trip type: Couples
1
person found this review helpful

how can anyone say this is the worst hotel? quirky - yes, a few stairs - yes central location - yes clean - yes I am not sure they stayed in the same hotel as we did! we had clean white towels in our room, really nice toiletries, tea and coffee making (we don't really care for in room tae... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. We are very lucky with our location, being so close to the Harbour means that everything is accessible. We like to think that we do infact make very good coffee in the Cafe bar!

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5 of 5 stars
djjuniorUSofA   7 contributions
US of A
Nov 22, 2009 | Trip type: Couples
1
person found this review helpful

Nice People-nice room- great location- very comfortable bed and generous freshly cooked breakfast. We stayed here and there was a couple at breakfast who had been here 3 times in the last 6 months. After much discussion we all agreed that this place is a bit quirky but in very little time its going to be very special. We will... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. I am glad that you enjoyed your stay, with us. Our cooked to order breakfasts really are good, and locally sourced too. We look forward to seing you again very soon.

worst hotel
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1 of 5 stars
1archie   1 contribution
london
Nov 14, 2009 | Trip type: Couples
1
person found this review helpful

We chose this hotel as it had good write ups, and supposedley as it was a 4 star hotel. We have stayed in many hotels world wide but none as bad as this. On arrival we were walked up numerous staicases with no handrails to our room. The room was large but only had a bed, wardrobe, dressing table &... more

Management response from
Minaz Ramzan, Owner

Thank you for your review, As you state, we have had many good write-ups from haooy guests. I think that there may have been a misunderstanding as we have never advertised ourselves as a 4star hotel, and I think that maybe your expectations were of a 4 star hotel and therefore you were dissatisfied? It is a shame that you...

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5 of 5 stars
thecreativetype   4 contributions
UK
Oct 23, 2009 | Trip type: Friends getaway
1
person found this review helpful

When I travel with my family we usually pick boutique type hotels. With friends we look for value and a central location and this sounded good value if a bit tired (from the other reviews) but it was brilliant - we got a 3 huge rooms, one with a sea view from the bathroom. Very very clean - smack bang... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. Many guests pick us because we are one of the closest hotels to the harbour. It is good to know that you guys enjoyed your stay and our great breakfasts.

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4 of 5 stars
Bula3000   1 contribution
East Midlands
Oct 5, 2009 | Trip type: Family
2
people found this review helpful

I recently spent a 2 night stay at the Capstone Hotel with my partner and 2 year old daughter and we thoroughly enjoyed it. We were greeted with a warm, friendly and chatty reception offering their services and help to us and throughout our stay. We were all made to feel at home. The breakfast was excellent and saw us... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. It's always good when people appreciate older buildings with their inherent charms. We look forward to welcoming you again very soon.

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5 of 5 stars
lead75   2 contributions
london
Oct 5, 2009 | Trip type: Couples
1
person found this review helpful

We were really happy wit our stay at the Capston. On arrival we were upgraded to the mini suite which has a separate extra single bedroom. Breakfast in the morning was great and the owners are a good source of local knowledge who helped us make the most of the several wet whether days. You can see that the guys... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. We try very hard to make our guests feel comfortable, and we are also keen for our guests to enjoy the beauty of Ilfracombe and the surroundings so try and keep abreast of all the local goings on.

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4 of 5 stars
xLa26x   1 contribution
Essex
Aug 22, 2009 | Trip type: Family
2
people found this review helpful

Centrally located and ideal for all of Devons speldor, Harbour 1 minute away. Hotel bar & restuarant just been fully refurbished and fantastic! Our room was large and adequate and had all new soft furnishings, food and service great, hospitality and friendlyness superb and would highly reccomend. more

Management response from
Minaz Ramzan, Owner

Thank you for your review. Your comments are much appreciated and we hope to welcome you back one day to The Capstone.

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5 of 5 stars
LondonVandA   1 contribution
London
Aug 13, 2009 | Trip type: Family
2
people found this review helpful

A great location next to the harbour - no hills for Granny to walk up. Great staff and excellent brekky - a great restaruant for lunch and dinner too. The rooms were clean and tidy, albeit in need of a makevoer (which I undertsand they plan for next season). But for the price totally acceptbale. And don't let the lack... more

Management response from
Minaz Ramzan, Owner

Thank you for your review. We enjoy what we do and when we read reviews like these - it makes it all worthwhile!

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The Capstone Hotel & Restaurant Address

St. James Place, Ilfracombe EX34 9BJ, England