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Bay Dilkhusa Grand Hotel

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Wilder Road, Ilfracombe EX34 9AH, England
Best prices for: 1 room 1 guest
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Bay Dilkhusa Grand Hotel
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Bay Dilkhusa Grand Hotel
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390 reviews from our community

Traveler rating
    107
    160
    82
    23
    18
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40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Many thanks Shearings for another great trip. The hotel was great, nice clean warm rooms, refurbished shower room couldn't fault it.A bit of a rabbit warren finding your way about and quite a few stairs on each floor, if like us we had 2 rooms on the third floor and one room on the first floor, all to the same... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed the food, service and entertainment. All members of staff work really hard to make sure our customers have a good time with us, and I am glad you had a very positive experience. Once again, thank you for visiting us and for your... More 

neath
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went for a weekend but the weather was terrible.Hotel was warm and cosey and clean.Food was very good and served hot.Location was good and on the flat with a bus stop very near for service to Barnstaple andBideford,Hotel staff were very pleasant especially the reception.

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your feedback, it is very important to us. I am glad you enjoyed your stay with us and we hope to see you again in a near future. More 

Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Husband and I just back from a Mon-Fri Shearings break. I emailed the Dilkhusa a few days before we arrived with a few requests. My email was answered promptly and when we arrived,I was delighted my requests had been granted. Our room was lovely and in a great position overlooking the front of the hotel. The only slight criticism is... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important to us and will help to keep staff motivated and also improve where needed. I am glad you enjoyed your stay with us. As you said, staff work really hard to make sure all our customers have a... More 

Cheltenham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

OK, it's not the newest of hotels, but then again, neither were most of the clientel. Chiefly it caters for senior citizens coach trips, and includes a bit of lightweight entertainment in the evenings. Bar not too pricey, and the meals are pretty good for the money. The whole place is a bit stuck in the sixties and seventies, but... More 

Was this review helpful? Yes 4
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your review. Your feedback is very important to us and will help to improve where needed. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money and all members of staff work really hard to make sure our customers have a... More 

Colchester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely time ,yes the hotel could do with a little TLC in places,but it was very clean.The meals were good and the staff were very friendly and would do anything for you. Th entertainment was very good and again we could fault it other than to say it was a bit loud at times.Having said that though... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us and we really hope to see you again in a near future. More 

Staines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Went here with Shearings, and for the price I really was not expecting much, well how wrong was I. The hotel itself, although old is very clean and comfortable. Our room was 228 and lovely with views over the bandstand. Bathroom was plenty adequate and also very clean. The staff were a real pleasure and nothing was too much trouble... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with Good food, Great entertainment and Excellent service. Once again, thank you for visiting us and for your lovely review, and we hope to see you again in a... More 

Princes Risborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Travelled by coach on monday for a five day break with Shearings. forget long coach trip, first impression of hotel, aged, but they are working on it,had asked for lower room as one of party has bad knees but were given room on the 4th floor!! Managed to change to room on 1st floor, great but room was cold, not... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important and helpful. Our reception team is always ready to help customers and they always make sure customer's requests are followed. I am sorry that was not the case this time, and I am glad to read that all... More 

somerset
Top Contributor
70 reviews 70 reviews
56 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been to seven different Shearings Hotels, some of them more than once. Unlike the odd reviewers, we don't have unrealistic expectations. We know they are normally clean and comfortable with good food and entertainment. Sometimes the rooms are a bit tired, but for the price paid , especially if you are Inclusive I don't think they can be... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for visiting us, and also for taking the time to post such a positive review. I am glad you enjoyed your stay with us, and experienced the great service that we offer to all our customers. All members of staff are now aware of food allergies and they are always ready... More 

eastbourne
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
246 helpful votes 246 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We managed to get a great last minute deal with Shearings and so upgraded our room at a cost of £5pp per night . I think this was worth the extra as I heard that some rooms could do with a ' lick of paint ' ! The journey from home , via the London Interchange took 11 hours ,including... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your excellent and very informative review. Your feedback is very important to us and will help to improve where needed. I am glad you enjoyed your stay, food, service and entertainment, and I will pass your comments to the staff, especially to Santiago and "Elvis" (our fantastic compare Joe Anscombe).... More 

UK
Top Contributor
319 reviews 319 reviews
58 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had visited the hotel whilst passing through at the end of 2014. We were greeted by who we thought was one of the reception team, he was in fact Pedro, the general manager. He showed us the bedrooms and other facilities, although having stayed at Bay hotels before, we had an idea what to expect. We booked and were... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would really like to thank you for your kind words. It is very nice to see how our work is appreciated by customers. It was very nice to see you again. I am glad you enjoyed your stay with us and also enjoyed the food, service and entertainment. As you said, we have a very proffesional... More 

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