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Bay Dilkhusa Grand Hotel

Wilder Road, Ilfracombe EX34 9AH, England
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Bay Dilkhusa Grand Hotel
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Bay Dilkhusa Grand Hotel
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381 reviews from our community

Traveler rating
    102
    157
    81
    23
    18
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39
230
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Top Contributor
270 reviews 270 reviews
57 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had visited the hotel whilst passing through at the end of 2014. We were greeted by who we thought was one of the reception team, he was in fact Pedro, the general manager. He showed us the bedrooms and other facilities, although having stayed at Bay hotels before, we had an idea what to expect. We booked and were... More 

Was this review helpful? Yes
Stoke-on-Trent
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on a shearings midweek break. The hotel is very comfortable and the staff most helpful, I stayed in a single room which had all the facillities i needed, The hotel is on seversl levels but there is a small lift if required. The evrening entertainment was of an excellent quality every night, There was a choice of food... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your lovely review. I am glad you enjoyed your stay with us and experienced the high standards of service that The Dilkhusa Grand Hotel always offers to customers. As you said, we offer an excellent value for money and our friendly staff always do their best to make sure our customers enjoy their stay with... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Following our stay for four nights starting 16th Feb must say this was a great dissappointment after staying at many other shearings hotel i must rate this bottom of the list i paid extra to have a room with a shower and that room was 113 yes it had a shower but no place to put toiletries this does seem... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is important to us and all reviews are very welcomed as will help us to improve in those areas where customers think there is a need. I appreciate your comments and I am sorry to read you did not enjoyed your... More 

Chester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have just read a few reviews about this hotel and I am sure that the people who wrote them are not used to staying in decent hotels,have they been written by Shearings staff? After checking in at reception we waited 10,mins.for the lift to take us to the 1st.floor[my wife has mobility problems].The reason for the long delay is... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is important to us and all reviews are very welcomed as will help us to improve in those areas where customers think there is a need. All members of staff are very helpful and I am sure that if you had... More 

Stoke-on-Trent, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Each year about this time a group of us visit one of the bay hotels that do a inclusive deal this year it was the dilkhusa grand at ilfracoombe,once again it was just as good,although the room was on the small side it was ok,clean tidy and it had been refurbished,we were on the side and could look along and... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us and I will pass your compliments to the staff. Once again, thank you for visiting us and for your positive review and we hope to see you again in a near future. More 

sandbach
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel, the food was first rate and the room we had 227 was excellent, clean and with a new bathroom, a very good entertainment holiday with good class entertainers each night, our Driver Andrew was brilliant and the trips out very good

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your review. I am glad you enjoyed the food, service and entertainment, and I will pass your comments to the staff and to our driver Andy. Once again, thank you for your feedback, and we hope to see you again in a near future. More 

staffordshire
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this has to be Shearings most popular hotel .Always full ,fantastic staff must be a good manager as it is always buzzing great staff hard working always smiling great fun ,the other hotels are good but something about this one ,,We are coming back look out,

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important to us and will help to continue working hard during 2015. As you said, The Dilkhusa is a very popular hotel and we are very proud of offering Good food, Brilliant Entertaiment and Excellent serviced, all delivered by friendly and proffesional staff. I... More 

Plymouth uk
Top Contributor
106 reviews 106 reviews
33 hotel reviews
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went as a couple with my gorgeous husband Mark for a weekend break. Friendly welcome and the room was small but nice and clean food was good and we had drinks vouchers given to us for our weekend stay. entertainment was very good. all in all a wonderful weekend break ilfracombe is a lovely small seaside town and they have... More 

Was this review helpful? Yes 6
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important to us and it is nice to read such a positive review. I am glad you enjoyed your stay with us and we will be very please to see you back. Please feel free to contact us before you come again in May... More 

North Wales, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

We have had over the last 11 years over 40 Shearing's breaks both self drive and coach holidays in England and Scotland. This is the third time we have stayed at the Dilkhusa Hotel in Ilfracombe. The hotel could do with a new lift but apart from that we found the food to be good and the waitress service could... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important to us. I am glad you enjoyed your stay with us. We are looking into the possibility of upgrading our lift and we are hoping to have a new one installed this year. Once again, thank you for... More 

Ferndown
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

We took a pre Christmas break at the Dilkhusa. Great value,4 nights half board,good food, evening entertainment,free drinks!!lovely location near the town and sea.The staff were excellent helpful and friendly.Bedroom a tad on the small side otherwise it was a great holiday.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us and we hope to see you again in a near future. More 

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Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Phone Number:
Location: United Kingdom > England > Devon > Ilfracombe
Price Range (Based on Average Rates): $
Number of rooms: 98
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon
Hotel Style:
#2 Best Value Hotel in Ilfracombe

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