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Bay Dilkhusa Grand Hotel

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Wilder Road, Ilfracombe EX34 9AH, England
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Bay Dilkhusa Grand Hotel
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Bay Dilkhusa Grand Hotel
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396 reviews from our community

Traveler rating
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    163
    83
    23
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went to this hotel for a long weekend with Shearings. Both the hotel and Shearings coach were very well organised and we were very impressed. The hotel was comfortable and clean, making it a very enjoyable stay. The food was good and the dining room was very efficiently run - no long waits and we never felt rushed. Our... More 

Was this review helpful? Yes 5
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important to us and will help to keep staff motivated knowing that our customers appreciate their effort. I am glad you enjoyed your stay with us and I will pass your compliments to the staff. Once again, thank you for your review and we... More 

Lancashire
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the hotel over Easter with National Holidays, the reception staff greeted you every time you passed, our waitress in the restaurant was a cheerful little gem. The evening entertainment is a matter of choice, really enjoyed the singer guitarist on the Friday evening, The lady singer had the impression we were all at least 100 years old, as... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you had a good time and enjoyed the service, food and entertainment. I will pass your comments to the staff. All your comments will be taking on board and I will look into all the issues mentioned on your review. Once again, thank you for... More 

LIVERPOOL ENGLAND
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just got back from a weekend at Dilkusa Grand with Shearings was enjoyable break Restaraunt Staff in hotel very good and helpful.Room was comfy ,only downside was the mixer tap for shower not very good virtually impossible to get good temperature for shower bathroom needs a good makeover,this did not stop us from enjoying the break .Entertainment was enjoyable Wi-Fi... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your review. All your comments are really appreciated and will help us to improve where needed. I am glad you enjoyed the food and the service. Our rooms are checked daily by housekeeping staff and any faults are passed onto our fantastic maintenance man, whom is always ready to put things right. We will have... More 

Stone
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we booked at the Dilkhusa Grand by means of a three night H/B stay with "Shearing's" we paid £80.00 per person, for that a (feeder) coach picked us up in our home town and took us via other pick up points to Corley services M6 where we transfered to our coach to Ilfracombe, there was a short wait there to... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important as it will help us and also other potential customers that will read it. I am glad you enjoyed your stay with us and we hope to see you again in a near future. More 

Sheffield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Weekend trip with Shearings which was enjoyable. Had a better room - 314. Bed comfy, nice size room. Minor complaint - water runs slowly from shower but hot enough. I am lactose intolerant and even though weekend was booked late I met the chef and we went through the dietary requirements. Really helped to make my weekend to think I... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for choosing Ilfracombe and The Dilkhusa Grand Hotel as your holiday destination. I am glad you enjoyed your stay with us. As you said, our staff works really hard to make sure customers have a good time, and our kitchen team is always ready to help. All members of staff go through an in house training... More 

Bridgwater, United Kingdom
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room very small on 3rd floor but perfectly adequate, clean, comfortable with a good shower. Food good with appetizing vegetarian options, staff very efficient, welcoming and efficient. Another great value for money Shearings weekend away.

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very welcomed and will help us to keep improving our services. As you said, we offer an excellent value for money and all members of staff always make sure our customers experience the best possible service. I am glad you enjoyed your stay with us... More 

Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Many thanks Shearings for another great trip. The hotel was great, nice clean warm rooms, refurbished shower room couldn't fault it.A bit of a rabbit warren finding your way about and quite a few stairs on each floor, if like us we had 2 rooms on the third floor and one room on the first floor, all to the same... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed the food, service and entertainment. All members of staff work really hard to make sure our customers have a good time with us, and I am glad you had a very positive experience. Once again, thank you for visiting us and for your... More 

neath
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went for a weekend but the weather was terrible.Hotel was warm and cosey and clean.Food was very good and served hot.Location was good and on the flat with a bus stop very near for service to Barnstaple andBideford,Hotel staff were very pleasant especially the reception.

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your feedback, it is very important to us. I am glad you enjoyed your stay with us and we hope to see you again in a near future. More 

Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Husband and I just back from a Mon-Fri Shearings break. I emailed the Dilkhusa a few days before we arrived with a few requests. My email was answered promptly and when we arrived,I was delighted my requests had been granted. Our room was lovely and in a great position overlooking the front of the hotel. The only slight criticism is... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important to us and will help to keep staff motivated and also improve where needed. I am glad you enjoyed your stay with us. As you said, staff work really hard to make sure all our customers have a... More 

Cheltenham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

OK, it's not the newest of hotels, but then again, neither were most of the clientel. Chiefly it caters for senior citizens coach trips, and includes a bit of lightweight entertainment in the evenings. Bar not too pricey, and the meals are pretty good for the money. The whole place is a bit stuck in the sixties and seventies, but... More 

Was this review helpful? Yes 4
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your review. Your feedback is very important to us and will help to improve where needed. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money and all members of staff work really hard to make sure our customers have a... More 

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