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Bay Dilkhusa Grand Hotel

Certificate of Excellence
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Wilder Road, Ilfracombe EX34 9AH, England
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Bay Dilkhusa Grand Hotel
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435 Reviews from our TripAdvisor Community

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Traveler rating
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    89
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (96)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (80)
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Carlisle, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed the Dilkhusa grand hotel, the food was very good , well cooked and plenty of choise. We were on a shearings coach holiday where drinks were included otherwise the bar bill would have been costly. Then again all hotels are the same. The staff at the hotel were very friendy and polite and a credit to the company. Our... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taing the time to post yor feedback, which it is really apprecated. I am glad you enjoyed your stay with us and I will pass your compliments to the staff. Once again, thank you for visiting us and for your review, and we hope to see you again in a near future. More 

LANCASHIRE
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here from the 23 July for 3 nights on a National Holiday.We were 3 persons in one room which was on the ground floor overlooking the road and across it a very nice public garden area..The room was spacious with a large bathroom and plenty of hot water.The breakfasts and dinners were excellant with lots of choices and good... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very important to us. I am glad you enjoyed your stay with us and experienced the great value for money that we offer. Once again, thank you for your review and we hope to see you again in a nera future. More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on a four day hol with shearings. Hotel itself is in a prime location for exploring the town. Room was quite small but comfy and like the hotel itself was clean and well maintained. Staff friendly and efficient. Food good, would have liked more variety at breakfast. Some may think portions are generally a little small. You must consider... More 

Was this review helpful? Yes 2
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, we offer an excellent value for money with Good Food, Great Entertainment, Good accommodation, and fantastic service. Once again, thank you for visiting us and for your feedback, and we hope to see you again in... More 

County Durham
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel on the 4th July as a base for an eight day trip with Shearings coach's. Although I did hear some complaints about the rooms, ours was adequate for what we wanted. We were on the 4th floor but the one and only old antiquated lift only went to the 3rd floor, although I did hear there... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for such a complete and informative review. It will help us but also, will help other people that might be thinking about visiting us. I am glad you enjoyed your stay with us and I will personally pass your comments to the staff, specially to Emma and Andy. Once again, thank... More 

Stockton-on-Tees, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a 5day hol with National Holidays from the 6th -10th July.The Hotel was fine except for one thing...The lift... for the number of people in the hotel this lift is far to small(max.4people.). It also had gates that had to be closed by hand(my wife and i had no problem closing them) but some people didn,tclose them properly... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your review. Your feedback is important and will help us to keep working and improving where needed. I am glad you enjoyed your stay with us. As you said, we are planning the installation of a new lift for January-February 2016. The Dilkhusa Grand Hotel is a Victorian hotel, and it is the result of... More 

Colchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 2nd stay here this year. Nothing is too much trouble for the staff. Our 1st stay involved us changing rooms as we asked for a high floor, quiet room but could still hear the entertainment at 11.45pm even though we were on the 3rd floor. We arrived on Sat.11th July for an 8 day Shearings holiday stay.... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your review. I am glad you enjoyed your stay with us. As you said, The Dilkhusa Grand Hotel offers an excellent value for money and all members of staff work really hard to make sure that our customers have a good time with us. I... More 

LINCOLNSHIRE
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a nice room on the first floor so didnt need to use the lift, there was a clean and smart bathroom with a good shower and lovely fluffy white towels. The beds were comfortable and we had a good sized room. The only downside was the window view looking out on shabby wall of next hotel.(A Net curtain... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. Your feedback is very appreciated and will help us to kerp working hard and improving where needed. I am glad you enjoyed your stay with us and hope to see you again in a near future. Thank you very much for visiting us and for your positive review. More 

Birmingham, England, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the 3rd Bay Hotel we've stayed in and, like the previous 2, it met our needs perfectly. My only criticism would be that the room was too hot but the whole building was warmer than we felt comfortable with during the night, even with our window open. The en-suite facilites were fine and the meals are up to... More 

Was this review helpful? Yes
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for taking the time to post your comments. I am glad you enjoyed your stay with us. As you said, The Dilkhusa Grand Hotel, and all the Bay Hotels, offers an excellent value for money with Good Food, Comfortable accommodation and Brilliant service. Once again, thank you for your great feedback , which is really important... More 

Stockton-on-Tees, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First of all the driver Andy. What a lovely man so pleasant and chatty, on the coach and off. Nothing was too much trouble to him.He is a credit to Shearings a proper people person. We had comfortable journeys both ways.We asked for a quiet high floor and all was fine not one of the up graded rooms but very... More 

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

First of all, I would like to thank you for taking the time to post your review. Your feedback is very important to us. I am glad you enjoyed your stay with us and I will pass your lovely comments to the staff, especially Andy, Pat, Zabina and Sara and Joe. Once again, thank you for visiting us and we... More 

Sandbach, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with lovely décor. Our bedroom was very big on the front of the hotel. We booked a plus room and I,m glad we did. Food was very good the only thing that let the hotel down was the entertainment which was not as good as we have had at some other Shearings hotels.

Was this review helpful? Yes 1
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review

Thank you very much for your comments. Your feedback is very appreciated and will help to keep working har. I am glad you enjoyed your stay with us. Once again, thank you for visiting us and we hope to see you again in a near future. More 

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