Lovely hotel, lovely location, lovely staff. The evening meal was particularly poor and I will normally eat anything. We were also there on a deal and were put in the front porch with no atmosphere and with only one other table occupied like second class citizens. We had looked forward to eating in the grand dining room. There seemed to...
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we stayed at the Duke for 2 nights earlier this month, 2 adults and 2 kids (5 and 2)
we hadn't booked, but after having dinner and a look around the place we decided we were definitely staying.
from the moment we arrived we were treated to the best customer service and food we've ever had in a hotel bar...
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Thank you for taking the time to review the Duke of Gordon Hotel.
It is encouraging to have received your review and to know that you found the hotel ideal for you and your family. All the team work hard to ensure that our guests have a great short break with us here in Kingussie and the Highlands. Thank you...
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We have just returned from a weekend away at this hotel. All i can say that it is in serious need of upgrading. Overall the decor/furniture etc are all tierd. The hotel catered mainly for coach tours, and i would suspect that the average age of the customers was approximately 75 years. Therefore all was catered around them. It was...
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Thank you for taking the time to Comment on your recent visit to The Duke of Gordon Hotel.
As you will note from previous responces the hotel is undergoing redecoration throughout. All but 8 of the bedrooms have now been completed. I can only assume that on this occation you were allocated a non re-decorated room and for this I...
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i have just returned home yesterday from a visit to Kingussie and staying at the Duke of Gordon what fantastic stay i had the staff are great nothing is to much trouble.the service is 100 per cent if you ever get the chance to go please do so you will have a fantastic time.food was fantastic. mrs sue chaloner [chester...
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Thank you for taking the time to review the Duke of Gordon Hotel.
I am happy that you had such a good break with us here in the highlands. Your comments are very much apreciated by all of the team here. It is good for team to see what our guests say about the hotel and the effort they all...
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Have just returned from the Duke of Gordon Hotel. We had a fantastic stay, the room was comfortable and extremely clean. The food was fantastic and the atmosphere within the hotel is extremely friendly and relaxed from the welcoming fire as you walk in the front door to the cheery girls on Reception. All of the team are a great...
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Thank you for taking the time to review the Duke of Gordon Hotel.
It is encouraging to have received your review. All the team work hard to ensure that our guests have great short break with us here in Kingussie and the Highlands. Thank you for your kind comments and we look forward to welcoming you back in the not...
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Just returned from a 5 day holiday with Cairngorm Travel. My friend and I decided to have a short break and this hotel was recommended. And we weren't disappointed. We were greeted on arrival by the hotel manager on board the coach, key cards were given out and our luggage was brought up to the room. The staff were very...
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Thank you for taking the time to review the Duke of Gordon Hotel.
We are pleased that you had a great short break with us here in Kingussie and the Highlands. Thank you for your kind comments and we look forward to welcoming you back in the not too distant future.
Regards
Paul Brown
General Manager
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8 Of us went on a trip staying at The Duke of Gordon, very nice hotel, very old fashion but really warm & friendly, fab settings,
The food was good, but friends of our who also came with us said the meals were not as good as the last time they stayed here
,But what we paid for this trip...
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Thank you for taking the time to review the Duke of Gordon Hotel.
Thank you for your comments. With regard to the entertainment. we do our best to provide a varied ensemble throughout the year with local entertainers. It is unusual for us to have similar entertainers on consecutive evenings but at times, due to previous bookings, this does occour....
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Travelled with a private party of 40+ from Blackpool with Cairngorm Coach Tours. Great driver, Richard, very informative. We had a lovely warm welcome on arrival enhanced by speedy check in. Manager came on coach and gave everyone a card with their room numbers on it, keys in doors waiting. Lovely room, number 5, on ground floor, spacious, warm and...
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Thank you for taking the time to review the Duke of Gordon Hotel.
As General Manager I feel it is important for all of the team to read guest comments. All reviews are posted on the staff notice board for the team to see. Your comments will be a great boost to them and I thank you on their behalf....
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Highlands & Mistletoe break with party of 30 members of arthritis charity. First class food, very good service, very accomodating all round. recommended.
Thank you for taking the time to review the Duke of Gordon Hotel.
It is pleasing to know that you had a good short break here in Kingussie The team and I thank you for your kind comments. We look forward to welcoming you to the Highlands again.
Regards
Paul Brown
General Manager
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we booked through a living social deal which was expensive for what you get..The hotel is owned by a bus tour company catering for pensioners on bus tours so is very much geared towards them..which is fine, they all seemed to be enjoying themselves, But I was quite disappointed with the food..I would recommend eating in the Tipsy Laird in...
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Thank you for taking the time to review the Duke of Gordon Hotel.
I am sorry that you were unhappy with dinner and found the menu not to your liking. Disappointingly, on this occasion we were unable to meet your expectations which we sincerely apologise for. Table d’Hote inclusive dinner menu is served in the Balmoral Restaurant. The Lounge Bar...
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54 Reviews
43 Reviews
460 Reviews
