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Cygnet Hotel

Certificate of Excellence
58 Carter Street, Sandown PO36 8DQ , England
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1 room 1 guest
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Cygnet Hotel
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74 Reviews from our TripAdvisor Community

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Traveler rating
    34
    28
    6
    6
    0
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11
32
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • English first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (14)
  • Jun-Aug only
    (28)
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    (11)
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Newcastle
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I recently spent a short break with National Holidays in this hotel in Sandown in the Isle of Wight. Good value for money. The hotel staff were very helpful and the hotel was very clean. No problems encountered. Good day trips included. The bedroom was ok and comfortable. Food satisfactory. Entertainment good. Thank you.

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Newton Aycliffe, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived Monday night quite late The evening meal is served between 1830-1900 now we didn't arrive at the hotel till about 1945 but the owner and the staff bent over backward to help all of us and serve everybody as quickly as possible after such a long trip from The North East The waiting on staff at breakfast and dinner... More 

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Rhondda Cynon Taf, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just came back from a 5 days trip lovely hotel nice and clean very friendly staff they couldn't do enough for us the food was lovely the entertainment was good and it's a short walk to the beach thanks for a lovely holiday x

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Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Hello thank you for your review so pleased that you all had a nice time here and on the isle of wight and you chose the best week for the beach as this week has not had much of a good start hope to see you soon. More 

Stockton-on-Tees, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Travelled with partner and parents had a great holiday would thoroughly recommend the Isle of Wight. The hotel is rated 2/3* overall the hotel was clean food hit and miss. The staff in the restaurant were good if a little overwhelmed. Unfortunately we encountered dirty/chipped glasses/pots every day and on 1 occasion (first night) when we spoke to the owner... More 

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Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you for taking the time do do this review More 

middlesbrough
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Used this hotel 2years ago and I and five friends recommended it highly to everyone we know, but have just come back after five days hols with family and was disappointed I think standards have slipped, reported toilet not flushing first evening of stay and was shown if we forcefully pump handle up and down several times it would eventually... More 

Was this review helpful? Yes 3
Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you for taking the time to do this review sorry that you think our standards are dropping but there are many more guests that stay here that think different, and there are a lot of hotels that you can chose from on the isle of wight for your next visit and hopefully they might come up to you standards More 

Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Just returned from 5day bus holiday clean tidy and staff were great nothing a problem food and dining staff great friendly and helpfull swimming pool nice and clean bedrooms clean but could be updated

Was this review helpful? Yes
Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you its so nice that all our staff are so well thought of and that you enjoyed stay with us. hope to see you again More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just come back from a 5 day National holiday from Newcastle. The hotel is family run and has a warm inviting atmosphere, all the staff are lovely and the food was amazing. I have an allergy and the staff catered for my needs when I spoke to them. Rooms are clean and tidy and there's a lovely pool... More 

Was this review helpful? Yes 2
Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you so pleased that you had a nice stay with us, see you again soon More 

Aldershot, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice and cosy place.Walkable distance from Sandown Beach.The owner was very friendly and helpful. The TV sets are a bit outdated but we did have a comfortable stay. Good breakfast, fee parking. Quiet location.

Was this review helpful? Yes 1
Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you for taking the time to review the Hotel so pleased that you had a Comfortable stay with us hope to see you again soon. More 

Peterborough, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Just returned from a 4 night stay and can't wait to get some sleep! The noise from other rooms was so incredible, there can't be any soundproofing. Someone upstairs spent their nights walking round their room and dropping things on the floor, so we were lucky to get more than 3 or 4 hours sleep a night. The bedroom was... More 

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Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Sorry that you did not have a lot of sleep but if came and ask us we would of done our best to move you to a different room we can not do anything to help if you don't ask, and as for the back of the toilet if we where told we would have got housekeeping in there and... More 

New marske
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 25, 2015

Just returned from a 4 night stay to this hotel yesterday , we travelled with National holidays , the hotel and the food were very nice , but what made it for me was the staff ,Unfortunately whilst there my wife sustained a very nasty accident whilst walking up to the hotel from the town , she tripped and broke... More 

Was this review helpful? Yes 4
Jacquelinelemoigne, Owner at Cygnet Hotel, responded to this review

Thank you so much for taking the time to write this review, we all hope that your wife is getting better after her nasty fall, take care and hope to see you again, More 

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