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All 35 Sandown hotels

Parkbury Hotel

29 / 31 The Broadway, Sandown PO36 9BB, England
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Parkbury Hotel
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97 people have reviewed this hotel

Traveler rating
    22
    30
    17
    11
    17
See reviews for
23
38
8
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Oxford, United Kingdom
Top Contributor
72 reviews 72 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an unbelievably cheap stay in a pleasant hotel-but a bit souless. Rooms basic but comfortable, but like the 'Marie Celeste' when it came to staff visibility and interest in customer service. This was seriously lacking. Although courteous on demand, the person charged as the manager did not appear to achieve the best from staff - appearing to be... More

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Felixstowe, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A superb hotel in a great location. The Parkbury is a throw-back to the golden age of cruise liners, each room with its own nautical theme. The hotel abounds in wood, much rescued from old ships apparently. From the car park it was not clear where we had to go to find reception, luckily the bar door was open so... More

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Chesham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, easy to find. Nice old fashioned place. Rooms and all areas lovely and clean although we did hear the female manager on at the staff quite a lot and unnecessarily very rude to them. Staff do work hard to make your stay pleasant and comfortable. Grounds kept nice and love the building itself. We would return but recommend... More

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Gemma A, Guest Relations Manager at Parkbury Hotel, responded to this review

Thank you for your feedback following your recent stay at our Hotel. The hotel boasts a wonderful location and delighted that the staff worked hard to make your stay enjoyable. We are aware that we have area in which the décor is due for an update and we will continue to address these areas. With regards to your comments regarding... More

Fareham, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I booked this at random and no idea of the nautical connection, that was a bonus. One night stay but we were impressed, great value for money. Is it Hilton standard, no but then it isn't Hilton prices either. It's a bit quirky, never been asked if I had booked breakfast before and then led to a table with my... More

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Gemma A, Guest Relations Manager at Parkbury Hotel, responded to this review

Thank you for your review regarding our Hotel. It is really pleasing to learn you were pleasantly surprised and that felt you received good value for money. It is great to receive your positive review and thank you very much for taking the time to share your personal experience. Joanna and her team will look forward to welcoming you back... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I spent 4 nights with my husband in parkbury hotel in March 2014 and it is really amazing we got surprised with the location , the cleanliness , the Sauna & the WI FI as nothing of these were mentioned on Booking .com or even tripadvisor , but it is totally the opposite , there are very bad reviews here,... More

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Gemma A, Guest Relations Manager at Parkbury Hotel, responded to this review

Thank you for your feedback following your recent stay at The Parkbury. I am very pleased to learn that we exceeded your expectations. We do value your feedback and your comments regarding the room have been duly noted and we will address these points with Joanna the Hotel General Manager to improve. We are currently in the process of updating... More

Manchester
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Admittedly, I was a little apprehensive about staying here, as the prices are considerably cheaper than their competitors, 'Fawlty Towers' Experience sprung to mind.....not in the least, 'Faultless Towers' more like. Very impressed with the whole experience. It's a beautiful old building, based on the interior of a ship, the wood is absolutely beautiful. Our room was a very clean... More

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Gemma A, Guest Relations Manager at Parkbury Hotel, responded to this review

Thank you for your review following your stay at our Hotel. I am delighted to learn that you were pleasantly surprised with our property and that our team provided good levels of hospitality. Our staff do work hard to provide good customer service and it’s very pleasing to receive such favourable comments. The team will be very pleased to read... More

Sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

Just returned from Christmas break at the Parkbury. Hotel is owned by travel company "Grand UK" who ran the tour we were on, Layout of hotel is a little odd, originally being two large houses, now linked by a common area used as a bar and entertainment area Service and all services were excellent, as were all meals. At least... More

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Gemma A, Manager at Parkbury Hotel, responded to this review

Thank you for your very kind review of your stay with us recently. I was extremely pleased to read your positive comments and have passed these on to manager and her team who I know will appreciate the feedback. Your comments certainly reflect what we strive to achieve so thank you again. We certainly look forward to welcoming you back... More

Staines, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 18, 2013

Just returned from a weekend break staying at this hotel and had a lovely time. The hotel was clean and inviting , we had two rooms close together which we had requested both were lovely. all staff were friendly from the reception area to the waitress at breakfast. Have no complaints at all infact looking to repeat my stay next... More

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Gemma A, Manager at Parkbury Hotel, responded to this review

Thank you very much for taking the time to provide us with your feedback, following your recent stay with us. I was pleased to read your positive comments and have passed these on to the manager and her team who will be pleased to read them. We pride ourselves on the level of service provided and your comments are certainly... More

Huntingdon, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2013

What a pleasant surprise to have an inexpensive holiday with a great welcome, staff that were always willing to please and a room that was comfortable, clean and recently decorated. Joanna was, I believe, in charge and hardworking to ensure that our stay, with good food, was to our liking. I hope to return again one day.

Was this review helpful? Yes
Gemma A, Manager at Parkbury Hotel, responded to this review

Thank you for your review of your recent stay with us. I was pleased to read your positive comments and have passed these on to Joanne and her team as I know how much these are appreciated. We certainly hope you will be back to stay with us again at some point in the future. With Kind Regards More

Dereham, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 18, 2013

Having read some earlier reviews of this hotel, one of The Grand UK group, cannot fault it. Met by staff and all luggage taken to rooms. Big contrast with much more expensive hotel recently on Isle Of Man where we struggled up steep steps with no staff in sight! Bedrooms more than adequate and food and service excellent. Budget holiday... More

Was this review helpful? Yes 1
Gemma A, Manager at Parkbury Hotel, responded to this review

Thank you for your positive feedback. It is nice to get complementary comments along with the constructive comments and it was pleasing to read you had enjoyed your stay the Parkbury Many thanks More

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Additional Information about Parkbury Hotel

Also Known As:
Parkbury Hotel Sandown
Parkbury Hotel Sandown, Isle Of Wight
Address: 29 / 31 The Broadway, Sandown PO36 9BB, England
Location: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 35 hotels in Sandown
Price Range (Based on Average Rates): $
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