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All 33 Sandown hotels

Melville Hall Hotel

4.0 of 5 Hotel   |   Melville Street, Sandown PO36 9DH, England
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Ranked #6 of 33 hotels in Sandown
A recent review
4 of 5 stars reviewed yesterday
Hannah N Sydney, Australia
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793 people have reviewed this hotel

Traveler rating
    277
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56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I never take the time to write reviews but after being so impressed with the staff I thought I would take the time to write one! My partner and I came to this hotel for a one night spa break for my birthday and I had a wonderful stay. Although the hotel looks a little tired on first appearance, it... More

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Plymouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You want to chill out... you got it! You want good food... you got it! My wife and I booked this hotel as a mini 2 night break to chill out and de stress. And boy, did it work. I will agree with another review, the hotel could do with some attention on the decor front. Paint, Wallpaper a touch... More

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Treatments are 1st class so you won't be dissappointed. Do make sure you book before arrival however as can get taken quickly, my only criticism is that the hotel could do more to organise the booking of your required treatments, maybe a phone call would be nice prior to arrival, but other than that A lovely spa hotel with excellent... More

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JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. We're glad you had a great stay at Melville Hall & Utopia and the treatments you had were 1st class. Thank you also for your kind comments on your evening meal in the Summerhill Restaurant. We do apologise that you felt the Spa should have contacted you regarding... More

Leatherhead, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My daughter and I travelled to the Isle of Wight from Surrey for a Pamper Weekend Spa. This was a really enjoyable weekend. The treatments and the therapists were excellent. The hotel dining staff were also most helpful and friendly. In fact we found all the hotel staff that we had dealings with went out of their way to assist... More

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JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It was great to welcome yourself and your daughter back to Melville Hall. We're glad that you had a great stay with us and the treatments you had at Utopia Spa were excellent. It's great when we receive positive feedback so it's lovely to hear that everything was... More

Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We would concur with an earlier review - decor very outdated and overall a scruffy hotel needing desperate refurbishment. Walls are very thin and the whole hotel was really too warm to be comfortable - windows inadequate to attain fresh air and with no air con (bar a small fan left in the wardrobe!!) it was difficult to sleep. We... More

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JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review for us. We are happy that you appreciated our customer service, we take pride in our positive attitude. Thank you for your constructive comments. We are always happy to accept reviews good or bad as we strive to improve and we do take all criticisms seriously. Had you raised your... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the melville hall hotel for the last two years and would just like to say that we had a very good time there service good hotel good food great and facilities at the hotel very good cheers P Woodgate

Was this review helpful? Yes 1
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review on TripAdvisor. It's great to receive such a positive feedback of your stay, even more so as returning customers for the past 2 years. I'm happy to hear you had a wonderful stay with us once again and will be back for another short break soon at Melville Hall. Kind Regards More

Oxfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I returned to the Isle of Wight after 35 years since our last visit with our young children. We chose the Melville Hall as it appeared to be (from their website) the right sort of hotel for a 3 night break in late August. This hotel has a spa and it seems that guests other than those... More

Was this review helpful? Yes 1
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I do apologise in regards to the comments you have made on the hotel and that you left feeling slightly disappointed. We do have an ongoing schedule for maintenance and your comments have been taken on board regarding the décor of the hotel and the communal areas. We... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner had a lovely stay at Melville hall! All staff went out of their way to ensure our stay was happy, and even allowed us to keep our room on for a little while longer so we could get ready after having our treatments on the morning of the day of our departure. All staff at reception,... More

Was this review helpful? Yes
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It's great to hear that you enjoyed your stay with us at Melville Hall and the staff here looked after your every need. It's great to have such positive feedback and we're happy to hear that the food in the Summerhill Restaurant was amazing and that the location... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From the minute we entered the hotel the staff were helpful and cheerful. With my partner being wheat intolerant the staff ensured that she was offered a variety of food and gave sound advice. The rooms were cleaned well and had everything we required to make our stay comfortable. Looking forward to our 4the year there next year. From Kevin... More

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JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for your kind review on Melville Hall Hotel. It was a pleasure to welcome you back for your third visit on the Scooter Rally weekend. We're glad we could cater for your wife's dietary requirements in the Summerhill Restaurant and everything met her needs. The staff are already looking forward to welcoming you back next August Bank Holiday... More

Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay at Melville Hall, the food was excellent and the staff are so friendly and very efficient, no matter what you ask for, nothing is ever too much trouble. This was our 3rd visit to Melville Hall and we have booked again for next year, excellent hotel with great staff. Julie & Ian Portman

Was this review helpful? Yes
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave such a lovely review on TripAdvisor! I't was a pleasure to welcome you back to Melville Hall. I'm glad you had a great break with us over the Bank Holiday and Scooter Rally weekend. We thoroughly enjoyed having you stay with us over the weekend and we're glad you thought the staff... More

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Additional Information about Melville Hall Hotel

Address: Melville Street, Sandown PO36 9DH, England
Location: United Kingdom > England > Isle of Wight > Sandown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melville Hall Hotel 4*
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Also Known As:
Melville Hall Sandown
Hotel Melville Hall
Melville Hall Hotel Sandown, Isle Of Wight

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Amenities

Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style
#5 Family Hotel in Sandown #6 Romantic Hotel in Sandown
Hotel Class
Official Description (provided by the hotel)
Melville Hall Hotel is located a few minutes stroll from the beautiful sandy beach of Sandown Bay, almost opposite Los Altos Park. With a wide range of facilities including Utopia SPA, you are guaranteed the relaxing break you deserve. ... more   less 
Number of rooms
30

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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