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Melville Hall Hotel

Certificate of Excellence
3.0 of 5
Hotel website
Melville Street, Sandown PO36 9DH, England
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Melville Hall Hotel
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Ranked #7 of 32 Hotels in Sandown
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
bayleaf_32 Brighton
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901 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
  • All months
    (901)
  • Mar-May only
    (273)
  • Jun-Aug only
    (240)
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Brighton
Top Contributor
69 reviews 69 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked because it was 3* and had spa, always good in UK. Breakfast was good, full English with options and the best to at maker in the South of England, in my opinion. Close to the beach, 15 minutes walk and also close to shopping and restaurants. Spa facilities as advertised

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Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 days ago NEW

I so wanted to give a good review of this hotel due to the excellence of the staff, however, the room that I stayed in was very tired and dated. A refurbishment seems overdue by some decades. The bathroom bin lid was broken as was the toilet handle. The best thing I can say is the room was nice and... More 

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Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Considering this is only a 3 star hotel the level of service and facilities available make this a favourable place to stay if you are visiting the island. The attention that all the staff give to the customers needs is one of its best attributes. It has a Spa facility with a plunge pool good enough for a few easy... More 

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Eastbourne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This is our 4th return visit to this hotel and the IOW. We have not stayed anywhere else as the location, staff, food, and accommodation are excellent. We will return. Although we do not avail ourselves the spa facilities appear to be very popular but we do make use of the indoor pool if chilly outside. We are grandparents but... More 

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Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad that you had a wonderful and relaxing stay with us. It;s great to hear that you thought the food, accommodation and staff were all excellent. We look forward to welcoming you back to Melville Hall in the near future. Regards More 

Surrey
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been staying at Melville Hall once or twice a year for sometime now, we always come back because it suits us well for a short break on the fantastic IOW. It was the first hotel we tried and we've never had a cause to change to another. The staff and service are great. The restaurant serves a tasty breakfast.... More 

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Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review for Melville Hall Hotel. I'm glad you had another fantastic stay with us and enjoyed every aspect of your stay. It's great to hear that you enjoyed your meals in the Summerhill Restaurant and the package you booked was excellent value for money. We look forward to welcoming you back to Melville Hall Hotel... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel and go back every year for my birthday it's like being abroad when the weather is right. .We love it!💖...food is nice and the spa and staff ..so relaxing and I am taking my friend this August for a treat and we cannot wait!

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Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It was lovely to welcome you back to Melville Hall Hotel and I'm glad you had another fantastic birthday treat with us. We look forward to welcoming you back in August for another relaxing break. Regards More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived early and the ladies were very friendly, the package we had was done on time and it was very professional and friendly, we all enjoyed it. It was a great birthday gift for my mum and my sister.

Was this review helpful? Yes 2
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review for Melville Hall Hotel. It's great to hear that you had a wonderful time with us for your mums birthday and that the staff were friendly and professional. We look forward to welcoming you back to Melville Hall Hotel and Utopia Spa in the near future. Regards More 

Cheshunt, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for 2 nights. The hotel is set in a very tranquil spot about a 5 minute walk from Sandown beach and pier. All the staff we met from reception to checkout were very friendly and helpful. We ate in the restaurant both nights the first night the food was really excellent, the second not quite... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It's great to hear that you had a wonderful short break with us and found it very tranquil and relaxing. I'm glad you made use of the facilities available at Melville Hall hotel and you enjoyed your inclusive treatment at Utopia Spa. We look forward to welcoming you... More 

Esher, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked an overnight spa break through the hotel directly for my mother and I.The superior room was wonderful and spacious. Staff were extremely helpful and approachable. The therapists totally relax you and are very skilled. The outdoor spa area is very relaxing and you can soak up some sunshine.The indoor spa area has a lovely warm jacuzzi and detox... More 

Was this review helpful? Yes 1
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a lovely stay with us and enjoyed your treatments at the spa. I will pass your kind comments onto your therapists so that they know how much you enjoyed your treatments. It's great that you made use of both the indoor and outdoor facilities... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My daughter and I thoroughly enjoyed our one night spa break. We stayed in a spacious superior room supplied with toiletries, magazines, tea and coffee making facilities and DVDs's to watch. Staff in all departments were friendly and helpful going out of their way to make you feel welcome. We both enjoyed a massage in the Utopia spa followed by... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review for Melville Hall Hotel. It's great to hear that you enjoyed your stay with us in your comfortable Superior Room, you enjoyed your treatments at Utopia Spa and the facilities were excellent. We look forward to welcoming you back soon. Regards More 

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