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All 33 Sandown hotels

Melville Hall Hotel

4.0 of 5 Hotel   |   Melville Street, Sandown PO36 9DH, England
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Melville Hall Hotel
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Ranked #7 of 33 Hotels in Sandown
A recent review
5 of 5 stars reviewed 1 week ago
Anita r Bembridge, United Kingdom
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803 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bembridge, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic. Would highly recommend a stay here. Grounds are beautiful, spa facilities are great especially the outdoor hot tub...which is hot! Food was cooked to perfection, the staff were lovely, professional and efficient. Would recommend the lamb shank. Wanted 3 courses but could only manage 2, as the dinner was enormous. Had a full body massage & a head massage... More

Was this review helpful? Yes 3
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a glowing report for Melville Hall Hotel. It's great to hear you enjoyed one of our Pitchers from our new Cocktail Menu with your meal in the Summerhill Restaurant. We have had lots of positive comments since introducing them to our menu at the beginning of the summer. It's lovely to hear that the staff made... More

Salisbury, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We were badly in need of a relaxing weekend and found it at the Melville Hall Hotel. We booked a very good value package which included a two night stay, meals, ferry and spa treatments. We had absolutely no complaints about the food or the extremely relaxing spa treatments. Met some friendly locals to chat to in the pool and... More

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review on TripAdvisor for Melville Hall Hotel. We're happy to hear you left us feeling relaxed, renewed and enjoyed spending your days by the pool. We pride ourselves on our high level of customer service throughout the Hotel and Spa, it's lovely to hear such positive comments on the staff and the treatments the therapists... More

Leicester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Melville Hall hotel for two nights. If we hadn’t paid up front we would not have stayed. For the cost £178 per night, we didn’t feel we got value for money. The Spa facilities we’re quite nice although the indoor pool was tiny. The hotel restaurant was like something out of the 80’s, and the carpet... More

Was this review helpful? Yes 1
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I do feel this review is slightly vindictive as your husband has previously left a review. If any of these issues had been bought to my attention during your stay I could have rectified them whilst you were here. Please feel free to read my response to your... More

Tonbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just got back from the Melville for a 3 night break and viewing some of the reviews I dont think I stayed at the same hotel.Yes the decor does need some updating and this was going on whilst we were there with new carpets being fitted etc but this does not take away from the lovely hotel.The room was... More

Was this review helpful? Yes 2
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It's great to hear you had such a wonderful stay with us and are looking to coming back again next year. I will pass your kind comments onto all the staff, especially the restaurant and kitchen team on how much you enjoyed your meals and the service in... More

Salisbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at Melville Hall for our wedding anniversary on October 3rd & 4th 2014. The website made the hotel look fantastic but the reality was different. We stayed in a 'superior room' which cost £178 per night for B&B, I've stayed in many hotels across Europe and would say £80 would be more in keeping for this standard of... More

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It was actually myself that checked you out on the morning of your departure and I asked you if everything was ok with your stay and your response was “everything was fine we just thought it was a little overpriced at £180 per night” I did apologise to... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Husband and I stayed here for a weekend in March this year. I hadn't read any reviews before going but I had looked at their website and the photos looked lovely. My first impression on our arrival was it looked dated and tired, it could be lovely with the right interior. Our room was described as a superior room with... More

Was this review helpful? Yes 2
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review for us, 7 months after your stay. It is always best to inform us of your dissatisfaction whilst you are here so that any problems can be rectified, or even shortly after your departure. As I'm sure you are aware a lot can change over this period of time and... More

Farnborough, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 4 nights with my husband, daughter and her partner. We didn't pick the hotel for the spa facilities, but on a recommendation from a work colleague who had stayed there. That said, we booked treatments and spend a morning using the facilities, which were excellent. The pool, jacuzzis, detox cabins and sauna were all clean and well maintained,... More

Was this review helpful? Yes 1
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave such a glowing review for Melville Hall. It was lovely to have met you during your stay, and i'm glad your family enjoyed their trip to the Isle of Wight. Thank you for all of your kind comments on everything throughout the hotel, and especially the staff. It's great to hear that... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent four nights at the Melville Court, it provided us with a convenient base for touring the island and access to a number of good quality restaurants in the surrounding area for evenings out. We chose the hotel for its swimming pool and spa facilities which were both good, the outdoor pool was pleasantly warm and there is also... More

Was this review helpful? Yes
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a fantastic stay with us and that the location of Melville Hall was perfect for allowing you to explore the Isle of Wight. Thank you for your comments regarding the hotel decor, we do take all comments on board and they have been passed... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here as a birthday treat for my partner. I booked the 'revive' package which included an overnight stay, a treatment each, and full access to all the facilities. We also were included lunch, evening dinner (3 courses!) and breakfast. The food was amazing and very generous portions. All of the staff were very friendly and welcoming. The facilities... More

Was this review helpful? Yes 1
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review for Melville Hall Hotel on TripAdvisor. It's great to hear you had a wonderful stay with us, and found our 1 night Spa Break to be excellent value for money including dinner, breakfast, spa lunch, treatments and a welcome gift. I'm glad the staff made you feel welcome and you enjoyed using all of... More

Fareham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

stayed here for a long weekend with with my wife and 90 yr old mother. Lacallity - We had great relaxing time. As I no longer drive we had to use local bus services - thank goodnesss the bus stop is just a few minutes away. The local taxi service is also excellent. Staff - All very polite and helpful... More

Was this review helpful? Yes 1
JackieClaridge123, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. Its great to hear that you enjoyed your stay with us and everything was just as you had hoped. I'm glad the location of the hotel was perfect for you to explore the Island and that you enjoyed the meals in the Summerhill restaurant. Thank you for your... More

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Additional Information about Melville Hall Hotel

Address: Melville Street, Sandown PO36 9DH, England
Location: United Kingdom > England > Isle of Wight > Sandown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melville Hall Hotel 4*
Number of rooms: 30
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Also Known As:
Melville Hall Sandown
Hotel Melville Hall
Melville Hall Hotel Sandown, Isle Of Wight

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