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Melville Hall Hotel

Certificate of Excellence
3.0 of 5
Hotel website
Melville Street, Sandown PO36 9DH, England
Melville Hall Hotel
Best prices for: 1 room 1 guest
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Ranked #8 of 32 Hotels in Sandown
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Margaret E
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913 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a lovely time thanks to the friendly staff. Nothing was too much trouble for them. The hotel has a great ambience and the facilities make for a pleasant venue for rest and relaxation. We will definitely be returning.

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a great stay with us, the staff were friendly and nothing was too much trouble for them. We look forward to welcoming you back for another relaxing break. Regards More 

London England
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from a weekend break with my parents to the Isle of Wight. We choose to stay at Melville Hall as its adults only and we thought this would be quieter for my parents. Disappointingly we were disturbed by early risers and those who arrived back to the hotel late in the evening. There appears to be no sound... More 

Was this review helpful? Yes 1
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review for Melville Hall Hotel. I do apologise that you were disturbed by other guests during your stay. It is always worth bringing such issues to our attention during your stay, we do have a night porter would have been able to inform the guests to keep the noise level to... More 

Surrey, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A surprise needed for my wife's birthday - a recommendation received, the Melville Hall Hotel and Utopia Spa! Four days and three nights for a long weekend could not have been a great deal better! A very friendly welcome, birthday card and trimmings for my wife, a lovely (superior) room and pool/jacuzzi/sauna etc etc to add to the enjoyment! OK,... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a great stay with us for your wife's birthday and she found her birthday card and petal dressed bed a lovely surprise! It's great to hear that you thought the staff were friendly and attentive, the spa facilities were perfect for you to relax... More 

Fareham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I've just come back from a very relaxing weekend at Melville Hall. The staff are extremely helpful and nothing was too much trouble. The restaurant was excellent and the allergen information was very simple to follow. The spa was lovely, very relaxing and everything kept very clean. I will definitely be going back!!

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a lovely recent stay with us and found the allergen information on our menu simple and informative. It;s great to hear that you felt very relaxed and the Spa was just what you needed! We look forward to welcoming you back for another short... More 

Camber, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall a very nice hotel, staff went out of their way to be helpful and were very cheerful at all times. The room we had was quite large, and was lovely and clean. I mentioned to the manager that the hotel evening menu was a little lacking and this was taken on board very well and hopefully next time we... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I'm glad you had a lovely stay with us and thought that the outside facilities were bliss on a sunny day. It's great to hear that enjoyed your treatment at Utopia Spa and we hope to welcome you back in the near future. Regards More 

1 review
5 of 5 stars Reviewed May 31, 2015

We chose this hotel for its location and spa. Myself, 94 year old mother and daughter visited for Bank Holiday weekend May 2015. We enjoyed bike hire organised by the hotel; the pool; a wonderful warm welcome from the staff; excellent food and drinks and service in the restaurant; great spa treatment and breakfast. We spent the weekend touring the... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. It's great to hear that you, your mother and daughter had a wonderful stay with us over the bank holiday weekend. I'm glad you had a wonderful time exploring the Island and enjoyed the Spa facilities on your return. We look forward to welcoming you back to Melville... More 

Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed May 30, 2015

We have been to this hotel 4 times and cannot rate it highly enough. The staff are so lovely , both in the hotel and the Utopia Spa. The whole hotel is kept so clean and appealing, especially the restaurant. The food is of good quality. having had breakfast and dinner. The stairs can be difficult for guests with walking... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review for Melville Hall Hotel. I'm glad you enjoyed your forth stay with us and found that everything was just as lovely as before! It's great to hear that the food in the Restaurant was delicious and the hotel was clean and appealing throughout. We look forward to welcoming you and... More 

Brighton
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 30, 2015

We were looking for somewhere to start celebrating our Ruby Anniversary. The four poster bed in our room was very comfortable. There were plenty of hangers in our wardrobe and extra pillows available. The room was a good size, plenty of complimentary tea, coffee so that we could make ourselves at home. The bathroom was clean, with a bath and... More 

Was this review helpful? Yes 1
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for taking the time to leave a review. It's great to hear that you had a great stay with us and that your room was comfortable with everything you needed. I'm glad our location meant that you could easily explore the Island and you were able to come back and relax in the Spa after a long day.... More 

1 review
4 of 5 stars Reviewed May 30, 2015 via mobile

Lovely room, shower was very powerful. Bed was comfy. Grounds were beautiful but a few things outside looking a little tired. Food in restaurant was delicious and varied each night. Treatments were well worth the money, therapists were fantastic. Staff overall very polite.

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for leaving a review for Melville Hall Hotel. I'm glad you had an excellent stay with us and found the food in the restaurant delicious, the staff helpful, the treatments very enjoyable and your stay overall great value for money. We look forward to welcoming you back soon. Regards More 

Eastbourne, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

All members of staff at this hotel are friendly and helpful. The building is not modern and there can be a fair number of stairs to reach your room, but rooms are spotlessly clean and beds comfortable. Breakfast was delicious and plentiful. I did not try the pool or the spa but other guests seemed to be enjoying both. The... More 

Was this review helpful? Yes
Jackie C, General Manager at Melville Hall Hotel, responded to this review

Thank you for writing a review on TripAdvisor. I'm glad you had an enjoyable stay and thought that the breakfasts were delicious and plentiful. We hope to welcome you back to Melville Hall Hotel in the near future to make use of the spa and facilities. Regards More 

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