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The Carlton Hotel

Esplanade, Sandown PO36 8LA, England
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The Carlton Hotel
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The Carlton Hotel
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267 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

Spent a splendid excellent value weekend at the Carlton. The cost included return ferry fare from Portsmouth. From the moment we arrived we were made wekcome. Highly recommend to others. Outstanding service from dedicated staff led by Sophie

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St. Albans, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have just returned from our annual pilgramige to the Carlton .Great value for money hotel , staff and management cannot do enough for you . You get what you pay for in life and this has got to be the best value for money package around , Well done Sophie and the staff , See you next year ,... More 

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17 reviews 17 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Before I describe the negatives, first the positives: One the staff were great - cheerful, helpful and polite Second the view from our room was fantastic. We arrived as part of a large group, I guess the hotel was opened for us, we booked a double and got a twin, the room was cold and damp and brown water ran... More 

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watford, herts
15 reviews 15 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is very dated, decor is back to the 70's, so don't expct the Hilton! Some maintenance issues in some rooms. Saying that if you happy to look beyond that, then you're in with a chance to enjoy your break. The location is superb, cross the road and you are right on the beach. Service was FANTASTIC!!! members of staff... More 

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is quite possibly the worst hotel I have ever stayed in but more of that later. The only reason I could give any stars at all was due to the fantastic staff. The girls on reception were so helpful and our waiters Jarred and Darren were great - nothing was too much trouble for those guys. So here goes:... More 

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 2, 2015

Hotel very dated, we were part of a coach party, heating could not be controlled in individual bedrooms, dining room very cold, food terrible, waiters did their best to serve but not enough staff, we got meat and gravy served and 10 minutes later Vegetables and potatoes arrived, meat now cold. Breakfast was cold every day. No leadership in hotel,... More 

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 28, 2014

Just got back from this hotel, we had a really good time there over the Christmas period, lots of things going on to entertain you, the room we had was lovely, nice comefortable bed, overlooking the sea, the room was nice and warm, the food was really nice and generous portions, all the staff went that extra mile to make... More 

Was this review helpful? Yes 3
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 6, 2014

We had a great 5 day stay , hotel was clean and comfortable ,rooms were lovely and warm . hotel staff were very welcoming throughout the stay , Special thanks to the catering and waiter staff, meals were good and hot , with prompt service . As for previous reviews ,really don't know what they are talking about ,we could... More 

Was this review helpful? Yes 4
Gloucester, United Kingdom
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 23, 2014

I took a group of 44 members of our club last week. Rooms facing the sea. were bright and lovely views over the sea. We have been before, and was impressed so much that we decided to visit again. Wrong!!! A shabby frontage, Reception greeting was good. but the problems with the rooms were bad, Water leaking in bathrooms I... More 

Was this review helpful? Yes 7
Royal Tunbridge Wells, United Kingdom
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 18, 2014

I stayed in a tiny double room. The sheets were clean as was the room. The decor was dated and the toilet leaked and eventually flooded the bathroom floor. The heating did not work but I had been supplied with an oil fired radiator. The view over the bay was lovely. The food was not. Over cooked vegetables. Tasteless soup... More 

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Additional Information about The Carlton Hotel

Address: Esplanade, Sandown PO36 8LA, England
Location: United Kingdom > England > Isle of Wight > Sandown
Price Range (Based on Average Rates): $
Number of rooms: 12
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Also Known As:
The Carlton Hotel Sandown, Isle Of Wight
Hotel Style:
#8 On the Beach Hotel in Sandown

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Hotel & grounds (19)
Room/suite (12)
Bathroom (5)
Pool/beach area (2)
View from room (20)
Dining (1)
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