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The Carlton Hotel

Esplanade, Sandown PO36 8LA, England
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346 Reviews from our TripAdvisor Community

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Rugby, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

went with Bowens August 2013.Awful meals breakfast one dish of self service weetabix, stale milk. Everything out of tins or frozen. Old television sets in rooms Nothing seems to have changed much since then according to reports. Would never go back there again. Lost £60 worth of Bowen's holiday tokens given to us because of our complaint, as firm went... More 

Helpful?
Thank Patricia D
Maesteg, United Kingdom
2 reviews
3 of 5 stars Reviewed December 12, 2015

Staff very friendly: Hotel clean: entertainment EXCELLANT: excellent view: spacious: value: highly recommended: beach literally across the road.: pubs/clubs/shops/buses-all in one place: 1or2 repairs.

Helpful?
Thank dennis787
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 1, 2015

Second visit to the Carlton Thank you to all the staff at the Carlton Hotel for the great service lovely food.Will be back again next year.Great value for money.Can i just say to the people who slate this hotel if you want the Ritz you have to pay their prices!!!

Helpful?
1 Thank 156izzy1968
London, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 3, 2015

Just had another three day stay at the Carlton. Hotel is dated, but it's clean, the food is good, the staff are friendly and eager to please. No it's not a 5* hotel, and no there isn't a phone in the room, but at those prices I am 100% happy and if I want a phone in the room and... More 

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1 Thank Copperwasher
Caerphilly County, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 2, 2015

just came back from a 4 night break because of my disability we booked a room no123 which had a bath and shower the room was quite big and had a balcony over looking the pier and beach the room and bedding was clean and tidy the food was served hot and the menu was veried .we found the staff... More 

Helpful?
1 Thank brian l
Bournemouth, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 1, 2015

The Hotel is basic but the staff and the food make up for any shortfalls in interior decoration. It does need some TLC but the rooms are clean and tidy and fit for purpose. The front bedrooms give a fantastic view of the Pier and sea. There is some public car parking on the road but spaces are limited.Over 60... More 

Helpful?
1 Thank Tony H
Rochester, United Kingdom
1 review
1 of 5 stars Reviewed October 12, 2015

Just returned from a weekend at this hotel its a joke!!! We had a very slow running shower over a bath which was luke warm to cold, tried to complain but no phone in room. toilet roll dispenser allowed you to pull one sheet at a time and this came out shredded. The meals were mostly from tins and kept... More 

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Thank robin m

Travelers are raving about these Sandown hotels

Bedfordshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 12, 2015

About time it was closed and refurbished - on suite bath area you can not move in - extractor fans dont work - sanitary ware wants replacing fittings dont work = taps stick and shower does not mix - requires decorating- even toilet paper cheap stuff - no toilteris thats just the start - beds you can play a tune... More 

Helpful?
Thank BigTrev43
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 29, 2015

Room disgusting food horrible some staff very rude especially michelle and Sophie who were supposed to be management they have no management skills whatsoever I went out and bought domesto's to clean the bathroom on last day we had not even a cup of tea moved tv to one side and it came away from the wall completely dirty thick... More 

Helpful?
2 Thank Brian M
Swansea County, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 27, 2015

worst hotel ive ever stayed in human feces in bathroom toilet toilet seat and over bath dirty cups coffee stains over bedside cabinet dirty carpets mildew over windows kitchen and dinning area so bad had to eat out managerial staff very rude sophie and michelle even the owner denied who he was when we complained staff dropping food not even... More 

Helpful?
2 Thank michelle p
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