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The Carlton Hotel

Esplanade, Sandown PO36 8LA, England
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The Carlton Hotel
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The Carlton Hotel
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284 reviews from our community

Traveler rating
    59
    79
    64
    26
    56
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31
84
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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    (90)
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    (78)
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    (79)
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    (37)
All months
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

my disability group stayed from 16-20 April 2015 and the room and en suite were awful. Constant loud fans below room, leaking toilet, despite repeated complaints it was not fixed until the third day after which it leaked again. Awful back view, ripped net curtains, toilet paper in sink plug hole, no TV signal at all, no hot water for... More 

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swindon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Our group of ten women on coach trip were generally happy with our stay at the Carlton Hotel. Good value for money, clean rooms, good food and friendly staff. Tea and coffee on arrival and efficient check in. The restaurant and bar staff were very friendly and helpful. The rooms with balconies at the front were much nicer than those... More 

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derby
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

At first sight o.m.g. looks dated from outside pigeon mess everywhere, windows could do with a clean then up the steps to check in, very small check in desk, had to wait for someone to appear cases are taken to rooms by staff in a very small lift, all banisters could do with a good clean/lick of paint then into... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The best place ever to go and u can't get more then looking out right on to the beach. The staff are amasin group of people anything you need they will or try make sure you get it. Now I'm going very year with the family.xxx

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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is overlooking the beach and is absolutely stunning, On arrival to the hotel we were greeted by tea/coffee and luggage taken to our room.Our room was not up to standard beds not made shower broken no kettle,we complained and they moved us straight a way to a balcony room i was in heaven. Food average waiter very polite... More 

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Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a week at the Carlton, I would definitely recommend it, the rooms are fine, the staff are friendly really welcoming and helpful. We were on a coach tour and the hotel was full, staff were rushed off their feet but always had time for you. Food was great, good variety and plentiful. The hotel faces onto the... More 

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Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room , need s good wash down , bedding very good but mattress need s throwing out. Food minimal choice , veg from freezer and poor quality . Short staff at all time's and append stressed . Needs TLC asap

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Aylesbury Bucks
Top Contributor
88 reviews 88 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for an excellent sea view and great location on a budget then look no further than the Carlton. Had a family get together and booked 3 sea view rooms on top floor for the price that most sea view rooms charge for one room! We choose not to have breakfast as it was advertised on the... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Friendly staff Rooms below standard Bed has seen better days bedding could do with being renewed Shower worked to get it to run hot one had to turn the controls the oppersite to what was on the tap Sink was badly crack Room had tea making facility's but no cup Toilet paper was over filled so when getting it out... More 

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Ipswich, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was on a coach trip weekend away and this was the designated hotel by the Tour Company. This Hotel has potential...the ground floor area is well designed and has everything you could wish for. On staying there it is a different story. Our bags were moved from the coach area to the foyer and not delivered to our rooms... More 

Was this review helpful? Yes 2
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