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The Carlton Hotel

Esplanade, Sandown PO36 8LA, England
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308 Reviews from our TripAdvisor Community

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Traveler rating
    60
    85
    70
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    66
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35
92
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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  • English first
  • Any
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  • All months
    (308)
  • Mar-May only
    (95)
  • Jun-Aug only
    (97)
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    (79)
  • Dec-Feb only
    (37)
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Newry, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have just had a few days at the Carlton Hotel. We were on a coach tour and had looked trip advisor before we went. My expectations were low. A well located hotel, that had seen better days, as with so many hotels used on these coach tours. On arrival I was delighted with the hotel location- right on the sea... More 

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Birmingham, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel's great selling point is its' location. Very close to the sandy beach and a nice high street shopping centre (walking). There are cash machines, a chemist and a nice mix of traditional local shops including several 'collector' shops and a model train shop. The hotel has an account with the ferry company and not only got us discounts,... More 

Was this review helpful? Yes 1
Walsall, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

terrible attitude of staff what few they have and the managers attitude towards passangers is absolutley disgussting. food leave a lot to thought when breakfast takes over 1 hour before they take your order, but thats down to only having two staff for 3 coach loads of passengers and private guests, looks well when people go out to eat at... More 

Was this review helpful? Yes 1

Travelers are raving about these Sandown hotels

Portsmouth, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

This hotel doesn't deserve all the bad reviews its been getting. Well worth the price we paid. Lovely views, great location. The shower was a bit of a challenge but so is every different shower. The room had everything you needed. Staff were friendly and helpful. Didn't get a chance to enjoy the evening entertainment but we did pass it... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Do not believe all the negative reviews of this hotel yes it needs a little tlc but bedding and towels spotless. Staff work their socks off to tend to very one and are very pleasant. There is plenty to eat if there is something you need or don't like they will always try to sort it. For a cheap and... More 

Was this review helpful? Yes 1
Epsom, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

A disappointing stay. Plusses are evening entertainment, the cooked breakfast, pleasant manager, promenade position. Poor table service. Staff need more training. Limited choice of breakfast cereals/ starters. Food quality ok although some in our party would disagree. Bedroom clean but bath handles needed cleaning underneath. Bed none too comfortable. Plenty of drawer space. Questionable shower safety due to long pipe... More 

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Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Visited on a trip with our club. Having read previous reviews, decided to wait and see before passing judgement. The hotel is in a fantastic position on the front just across the road from a beautiful sandy beach. First impressions are not good, the outside is sad and the place is badly in need of repair and care. The decor... More 

Was this review helpful? Yes 1
Walsall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The twin bedroom was a real disappointment. Carpets were dirty and hadn't been vacuumed for days. Drawers were filthy with hair and crisps in some. Bathroom door was dirty around the handle and on all bedroom furniture. Sliding door to balcony was old with locking mechanism taken out and replaced with a bolt which didn't seem very secure. The balcony... More 

Was this review helpful? Yes 1
Bromsgrove, United Kingdom
1 of 5 stars Reviewed 3 weeks ago

Very small double room - had to co-ordinate movement to get round. Furniture old and grubby, carpet old and dirty TV had two channels some of the time, then stopped working. Bathroom needs updating, including the need for a towel rail. Water trickled out of the shower and was either boiling hot or freezing cold. Shared balconies are not really... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had the unfortunate displeasure of staying at this hotel. For a start it took me ages to find parking as the hotel has no car park and is situated on the sea front with double yellow lines all the way along, so we had to carry all of our luggage a considerable distance not good at our age. When... More 

Was this review helpful? Yes 3
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