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The Carlton Hotel

Esplanade, Sandown PO36 8LA, England
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The Carlton Hotel
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300 Reviews from our TripAdvisor Community

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Traveler rating
    60
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    68
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (95)
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Bromsgrove, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

Very small double room - had to co-ordinate movement to get round. Furniture old and grubby, carpet old and dirty TV had two channels some of the time, then stopped working. Bathroom needs updating, including the need for a towel rail. Water trickled out of the shower and was either boiling hot or freezing cold. Shared balconies are not really... More 

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I had the unfortunate displeasure of staying at this hotel. For a start it took me ages to find parking as the hotel has no car park and is situated on the sea front with double yellow lines all the way along, so we had to carry all of our luggage a considerable distance not good at our age. When... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed here for the Isle of Wight Festival - it was inexpensive but the place was dirty we found a crunchie chocolate bar in one bed so i guess they don't change the sheets after you leave and i found a broken biscuit and what i think was part of a syringe on the floor. the bathroom smelt terrible and... More 

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So ok the hotel is a little tired looking, maybe needs a lick of paint here and there but you dont stay in a hotel for its looks, the staff are amazing, warm friendly and accomodating, the service is second to none and everyone gets along, lets not forget you are opposite the sea and a 5 min walk to... More 

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Matlock, United Kingdom
3 of 5 stars Reviewed 3 days ago NEW

Yes as had been said before the rooms are tired and in great need of updating. but as for the food we can't fault it, the service was excellent, Breakfast was always good with a slight variation and there were different choices ever night. Staff were always very friendly although it did take repeated asking for some maintenance to be... More 

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Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 days in May. The hotel has an excellent location right on the sea front and is just a 10-15 minutes walk from the Sandown station. But the hotel looks really run down from the outside. The furniture in the rooms also looks very old & needs replacement. It was almost impossible to get water at an... More 

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Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked with Majestic - have subsequently lodged a complaint with Majestic. However, an acquaintance of a friend of mine visited the hotel last week and none of my hotel complaints have been addressed. Bedroom - The mattress springs are bent and coming through the fabric upholstered sides which made the beds very noisy, uncomfortable and difficult to sleep on. -... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

yes the hotel is a little tired and not dirty by any means ,but the staff more than make up for this as the service is fantastic also we had four very good breakfasts and one very enjoyable evening meal there. When ever we asked for advise like parking and booking the ferry we were give all the information we... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

2 nights at this hotel was too much,my second night I stayed in my van,my TV had 3 channels 2of which were the same,the other one kept re tuning itself,there was a bar of used soap on top of my shower unit and something wrapped up in some tissue,don't know what as a daren't check,the curtains were not big enough... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Booked with Majestic to stay at the hotel last week. Booking in was easy, the room was adequate a nice balcony overlooking the beach and pier, couldn't have been any better. The food was well cooked and lets face it you are not going to have fancy dishes it was delicious. The service was excellent and the staff were very... More 

Was this review helpful? Yes 1
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