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Royal Pier Hotel

Pier Street, Sandown PO36 8JP, England
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Royal Pier Hotel
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Royal Pier Hotel
Royal Pier Hotel
Royal Pier Hotel
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223 reviews from our community

Traveler rating
    63
    78
    36
    19
    27
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35
97
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Littlehampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to this hotel with a coach party from Littlehampton. I wasn't sure what to expect but needn't have worried, lovely hotel, a bit dated but very clean and more importantly very happy and friendly staff 😀 The food was lovely and the waiting staff were so helpful. The entertainment was good for the whole weekend and the bar staff... More 

Was this review helpful? Yes 1
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write such a glowing review, it is important to us to receive feedback. We are so pleased that you enjoyed your stay with us, and look forward to welcoming you back again. The staff enjoy their work, and as you mentioned in your review they are happy, friendly and try hard to ensure... More 

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the Royal Pier with Nova Tours, great journey and friendly driver (David) greeted at the hotel on arrival and Bill took cases to rooms. Quick check in. All staff were helpful and friendly during our stay and food was great, compliments to the chef who was flexible with menu, quality meals daily. Rooms made daily to a high standard.... More 

Was this review helpful? Yes 1
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write a lovely review. I have passed your comments on to our chef who is always delighted to receive positive feedback! All staff work very hard to ensure that our guests have a good stay with us....thank you once again and we hope to see you again soon! More 

Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've recently return from a coach trip (Maxfields) and stayed at the Royal Pier Hotel. Although slightly old-fashioned in decor and facilities, we could not fault the service we received there. Our room was half of one of the original bay windowed bedrooms overlooking the sea but was still roomy enough so that we weren't falling over each other. The... More 

Was this review helpful? Yes 3
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

Dear Anne Thank you for taking the time to write such a lovely review. It's always great to know that our guests are happy, satisfied and have enjoyed their stay at The Royal Pier. We have passed on your comments to all of the staff ,who are always delighted to know that they have done a good job! Many thanks... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

3rd trip in a year, so they must be good..... As usual greeted by friendly staff (Amanda ) Room was clean and fresh, but in need of updating.. Food was very good as usual, entertainment was ok ( bit samey lots of 50's &. 60's) The only downside to the weekend was an upset tummy on Saturday ( no fault... More 

Was this review helpful? Yes
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

It's always nice to read a Trip Advisor from our returning guests and we have passed on your comments about the good food to our Chef! We are in the process of up-dating our rooms and have managed 25 bathrooms in the last year, so hopefully next time you are here you will notice the difference. We are aware that... More 

Littlehampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

First time visit to the Isle of Wight so had no idea what to expect. But had a lovely time, visiting The Needles, the town of Yarmouth, Newport and Godshill (Model Village) there is too much to do on this beutiful Island. We got a double room with a sink in the bedroom itself, but were able to have it... More 

Was this review helpful? Yes
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

We are glad you have enjoyed our lovely Island, and pleased to change the room for you. Unfortunately it is an old Victorian Building so some of the rooms do have a basin in the bedroom but glad it did not spoil your break. More 

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived on friday afternoon was greeted by the manager who upgraded us the rooms was execellent with a very up to date shower room and the room had plenty of space unfortunatly there was no entertainment but that didnt bother us.plemty to do around. Pier across road. Nice heated swimming pool. Bingo.... Dont forget .....dobbers

Was this review helpful? Yes
June_OReilly, General Manager at Royal Pier Hotel, responded to this review

Many thanks for the nice review, so glad you enjoyed your Birthday Break! More 

Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 24, 2015

Returned today after a Nova Tours Coach holiday and it's been excellent again. The food has been outstanding and everyone I spoke to said the same, compliments to the chef and kitchen staff who are never seen and so don't get fully appreciated. Richard our waiter was friendly and efficient and nothing was too much trouble to him even though... More 

Was this review helpful? Yes 2
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you once again for taking the time to write your review. We have already refurbished a number of the bathrooms and this will be continuing throughout the year. Thank you for your kind comments about the all the staff who all work hard to ensure your stay is enjoyable. We will pass on your comments to Richard and Marie.... More 

Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

room was ok with shower and tea making facilities.maids each day. food was really nice.The entertainment over the three nights was brilliant. All the staff were very nice and helpful. Would definately stay again.

Was this review helpful? Yes
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. We are pleased that you enjoyed your stay and that the entertainment was to your liking. We hope to see you again in the future. More 

Milton Keynes
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed at this hotel for the Easter break. We arrived early by coach and were welcomed to the hotel by the duty manager, he explained what to expect, and we were given our room keys. Our room was very nice, clean, tidy with a small shower/ toilet cubicle, the hand basin was in the bedroom. All these facilities were... More 

Was this review helpful? Yes
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. As mentioned, we were full for Easter and all the staff worked hard to make everyone's stay enjoyable. It is important to us that we offer high quality food, most of which is sourced locally, rather than offer an extensive menu and we thank you for mentioning this. We are... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

A large group of us stayed here over the Easter weekend, the hotel is clean and tidy, food was fine (you cant please everyone) Evening entertainment was excellent on the three nights we were there. WIFI free.The issues I have was that my room had no hot water to the shower or the sink, which I did report to reception.... More 

Was this review helpful? Yes
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. As you were aware we were full for the Easter break and we are sorry that you experienced the problem with no hot water. We are pleased to see that you would be happy to visit the Hotel again. More 

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