The room was clean but needs renovation. Wallpaper's coming off, creaky floors, old sheets with penmark and ink on them, old TV, toilets very loud (for some reason, everytime our neighbour would flush the toilet you could hear the water flowing through our pipes-very annoying). The rooms was as hot as a sauna, so I opened the window which had... More

Myself and a group of people from our local community center visited for the weekend, We found the hotel very clean in all areas, The food was very good, Staff very helpful. The evening entertainment was very good as well.There was only one thing i found strange for a large hotel was the lift it only held two people at... More

The trouble with lots of hotels in the UK is that they are left in the 70's style, workchip furniture and flowery bedspreads. Royal pier is just one of those hotels. Clean though and staff friendly, food was good. Location great enjoyed the walk into Shanklin along the sea front.

Don't go to the royal pier expecting 4 star luxury. The hotel is well run with exceptional staff who all seemed happy to be working there. A special mention for Scott our waiter who worked hard and kept cheerful throughout our visit and the reception staff who were very helpful. The hotel does mainly cater for coach parties and provides... More

We stayed here for 3 nights from 12th April.On arrival the reception staff were very organised and we were issued our key and within our room in 5mins, We were in room 53( its on the first floor) which is the adjoining hotel and now part of the Pier I mention this as the heating in this part is on... More

We really enjoyed our 3 night stay at the Royal Pier Hotel. The staff were friendly and nothing was to much trouble. The views from our bedroom window across Sandown Bay was superbe. The hotel offered a good menu with plenty of variety. We would have no hesitation in recommending the hotel to others. First Class. Mr & Mrs Morant

Easily situated above the Sandown Pier on the south side of the island, the former royal residence of Princess Beatrix does not disappoint. Expansive vistas from Bembridge to Shanklin and out to the English Channel. The food was excellent, as were the waiting staff, bar managers, cleaning staff and management. Noting is too much trouble. I had no hesitation in... More

We stayed for 2 nights on the 23rd and 24th of March. Staff friendly. Room was warm and clean. Breakfast was very good with a generous pot of tea, rack of toast, porridge available as a starter and they made a fry up with vege sausages, which weren't on the menu when requested - fantastic service! Location of the hotel... More

My husband and I stayed for four nights 25th March 2013. A break with Skills of Nottingham. Before booking I had read some reviews that said although a small lift was available there were stairs to some rooms. I there fore e mailed the hotel explaining our difficulties and asking how much we needed to pay for a seaview in... More