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All 33 Sandown hotels

Royal Pier Hotel

Pier Street, Sandown PO36 8JP, England
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Royal Pier Hotel
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61%
Ranked #17 of 33 Hotels in Sandown
A recent review
5 of 5 stars reviewed yesterday
moogieenglish newport gwent
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194 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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newport gwent
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a coach holiday......I can not praise this hotel highly enough , after some of the reviews I read was not looking forward to going ,in fact was on the point of cancelling , so glad I didn't ..Special thanks must go to Louise our waitress for the weekend a true people person who we all gave a big... More

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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a brilliant long weekend. Good service, good entertainment, good food and very comfortable room with a sea view which was a bonus as not requested. The staff were most obliging and helpful and couldn't praise them highly enough. Great place to stay and a good location especially without a car being central to both shops and beach.... More

Was this review helpful? Yes
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Many thanks for your review following your recent break. We are grateful that you have taken the time to write the review and appreciate your kind comments which have been passed on to the staff. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have just enjoyed, a great weekend with friends at this hotel. We could not fault the staff, or food.The rooms were clean but a bit tired. The entertainment every night was ok, bar prices were reasonable. When we read some of the reviews, we were very worried, but found them to be people wanting five star treatment for two... More

Was this review helpful? Yes 2
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for the review following your recent stay. We are so pleased that you enjoyed yourselves. We are continuing to refurbish the hotel bathrooms and accept what you are say. I totally agree with your comment about guests expectations and that is hard for us to rectify. More

Burntwood, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Reading reviews about this hotel makes me wonder what people expect for their money. I think moaning is part of their pleasure whilst on holiday.Someone posted photos of the linen littering the floor areas. They forgot to say that this was during the maid service of the bedrooms and would have all gone within about 30 minutes. This is done... More

Was this review helpful? Yes 3
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write such a nice review. Some people appear to be quick to moan so it is pleasing to see that others recognise this. We are aware that people have high expectations, which is good, but they must also compare that to the price they pay. We have always felt that we offer good... More

Stoke-on-Trent, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived back home from our holiday ..Feeling very very happy with our stay. .Before we came did have a peek at the reviews from previous guests..,we were a little apprehensive about staying here...Some comments good ,some bad..But we found our stay was very nice...Staff very welcoming when we arrived...A big thankyou to all staff from the manager,,, receptionists,chef ,kitchen staff... More

Was this review helpful? Yes 4
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review following your recent stay. It was a pleasure to receive such a positive review and I will pass it on to all of the staff. We agree we are not the Ritz, but we do feel that most of the time the staff here are very hardworking, friendly and try hard to please our guests.... More

Coventry
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Short stay,well placed hotel,opposite beach and pier.Hotel undergoing some refurbishment,slowly but surely....Staff very pleasant and courteous, food ok (breakfast only), most facilities on hand .Bedding was clean (sheets and blankets), should really be replaced with light washable duvets with maybe a light blanket if needed .Otherwise fine, and would stay there again.

Was this review helpful? Yes 4
England, United Kingdom
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On arrival pleasant surprise as hotel is directly opposite the beach, near to shops and other amenities. Local buses get you all around the island. On checking in we requested a table for two for our meals. We were told there were none left, and we had to go onto the end of some other diners table. Waitress service was... More

Was this review helpful? Yes 14
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review following your recent stay. When I started to read it I thought you were staying in a different Hotel as our dinner is served between 6.30-7.00 pm. Your comments regarding the Dining Room were not factual. You arrived on a coach, so you all came into dinner at 6.30 pm and we then had to... More

Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the royal pier over August Bank holiday and I must say I really enjoyed it. We had a lovely sized room with a sea view and we found it nice and clean. The hotel is in a great location right opposite the beach. We took full advantage of the indoor pool which also has a hot tub. My... More

Was this review helpful? Yes
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Many thanks for the review following your recent stay during the August Bank Holiday. I was a very busy weekend and we always enjoy the scooter guests and like to make them welcome. Sorry about the Orange Juice but sadly we do work to a tight budget, but perhaps too tight. More

United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a Bank Hol weekend break at the Royal Pier Hotel. Even now as I read the recent reviews I just cannot believe what guests have said. There is nothing wrong with this hotel, it's clean, the food was excellent and the staff helpful and charming. It's an old property set in it's ways which is no bad... More

Was this review helpful? Yes 1
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. I really appreciate your comments and it is nice to have positive feedback. I totally agree that people nowadays spend a lot of time 'fault finding' instead of enjoying their holiday Thank you once again. More

Brighton, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 25, 2014

this hotel in good position opposite pier and beach,the high street just up road. but its like faulty towers only nicer. my room was clean enough the shower room very small and floor boards creaked. the hotel could do with a bit of t l c. the staff were only young but frendly and did their best. the food basic... More

Was this review helpful? Yes 3
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review. We are continually refurbishing the Hotel and in the last few weeks we have upgraded quite a few bathrooms. Floorboards creek in most old buildings but we are pleased you still enjoyed your short stay. More

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Additional Information about Royal Pier Hotel

Address: Pier Street, Sandown PO36 8JP, England
Location: United Kingdom > England > Isle of Wight > Sandown
Price Range (Based on Average Rates): $
Number of rooms: 65
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Also Known As:
Royal Pier Sandown
Royal Pier Hotel Sandown, Isle Of Wight

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