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Whitley Bay Holiday Park - Park Resorts

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Blyth Road | The Links, Whitley Bay NE26 4RR, England
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555 reviews from our community

Traveler rating
    226
    147
    83
    50
    49
See reviews for
311
43
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
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    (555)
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    (146)
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    (221)
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whitley bay
2 reviews
5 of 5 stars Reviewed yesterday NEW

Brilliant improvements to club house. As always friendly staff at reception and the entertainment team have a really good start to the season. Bar staff meet you with warm friendly smile and very helpful. Amber back with Charlie simply brilliant and all the new staff blending in good to the all new club house.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great family break cold and windy (March after all) but good fun. Kids loved the water walkers and wipe out at the pool. Evening entertainment was good. Shop is small but local supermarkets only 2 miles away. Staff helpful and cheerful. Looking forward to coming again.

Was this review helpful? Yes 2
Derbyshire
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Just had mon to fri at whitley bay, check in by the lovely claire was fast and efficient. eventually found van, right at the back of the park, no parking near van and with health and mobility problems unloading was a chore. Had been rung and told no heating in van only gas fire, glad they did as we were... More 

Was this review helpful? Yes
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you Dawn for your review of Whitley Bay Holiday Park. I am sorry to note that your stay with us did not meet your expectations. As you have mentioned our guests receive a pre-arrival call to confirm booking arrangements as well as to discuss weather conditions during the time of a guests stay and I am pleased that we... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have just returned home from our stay at whitley bay holiday park, what an amazing place to go. All my kids had a fantastic time! We had some problems but they was sorted straight away. I would like to say a very big thank you to all the entertainment team for all your hard work that you put into... More 

Was this review helpful? Yes 1
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Wow! Thank you so much for your review of your stay with us. The park team work tirelessly to ensure visitors of all ages have a fantabulous time. Both the entertainers and the retail team would like to personally thank you for their special mention and it is reviews such as yours that drive our staff to continuously improve the... More 

Durham, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have gone to this caravan park for the past 3 years there is always a large group of grans mams and family we have a fantastic time so keep going back the kids always have the best time ever the facilities are great and we love the beach

Was this review helpful? Yes 2
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you for your recent review of Whitley Bay Holiday Park on Trip Advisor. It is always great to see guests return to us year after year because of the service they receive from our hard working team members. As within many other reviews we are blessed with our local areas and stunning surroundings and it’s fantastic to read that... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came to the resort as a family, my husband and I and our 2 young daughters (4,6). The check in was very quick and straightforward. I was encouraged to make sure if we had any queries to not hesitate to get in touch with reception,and it felt very genuine. The caravan was in a reasonable location and parking was... More 

Was this review helpful? Yes 1
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you for your review post on Trip Advisor regarding Whitley Bay Holiday Park. It is fantastic to learn that your holiday with us exceeded your expectations and that you all had a great time. The entire team at Whitley Bay Holiday Park work extremely hard to ensure every guest stay is a magical one and on behalf of everyone... More 

glenrothes
2 reviews
2 of 5 stars Reviewed 1 week ago

Holiday from hell. under heated caravan, lots of noise late on at night. Caravan window smashed across from ours people shouting and screaming for over an hour at 1am. Called security three times no answer.Some paths between the caravans have no lights.Food was OK at best, better and cheaper found in town (eg the fire station).There are far better sites... More 

Was this review helpful? Yes
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you for your review post on Trip Advisor regarding Whitley Bay Holiday Park. It is disappointing to read that your holiday with us did not meet your expectations. Unfortunately we did encounter a disturbance from a guest during your stay. As a business it is frustrating when some visitors do not consider the enjoyment of others and although this... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The whole Park exceeded our expectations, there is no need to go abroad. All of the staff including Clare on reception went above and beyond the call of duty. Their professionalism and wilingness to help were exceptional. Facilities were clean and the caravan outstanding.Very accessable by public transport and the beach is only a short walk away. Everything is top... More 

Was this review helpful? Yes
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Wow! Thank you so much for your review of Whitley Bay Holiday Park. It is fantastic to read that the park team provided great service and standards during your stay. All employees within each department work extremely hard to help create amazing memories for all visitors to the park. Clare in particular would like to thank you for her special... More 

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Our first caravan holiday . It was ok and didn't cost much. Resort was fine , not much to do, but a bar showbar and some evening entertainment was ok . They seemed to be fixing up the town and front areas and I think in time it will be better . There are better seaside holiday locations but if... More 

Was this review helpful? Yes
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you for your review post on Trip Advisor regarding Whitley Bay Holiday Park. It is great to read that you enjoyed your first caravan holiday with us. As many of our guests have commented in the past we are spoilt by our location and stunning surroundings and I am pleased that you enjoyed our beautiful coastline during your stay.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015

No complaints realy. Just don't pay for wifi as its rubbish complained to the wifi supplier but never got a reply this is not the parks fault but they should get rid of it and bring someone new in to supply it

Was this review helpful? Yes 2
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review

Thank you for your review of Whitley Bay Holiday Park. It is disappointing to learn that you were dissatisfied with the Wi-Fi service that is available on park. There is a help line number available should anyone encounter difficulties and we apologise that your issues were not resolved and that this caused frustration during your stay. We do hope this... More 

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