We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Douglas hotels

The Rutland Hotel

3.0 of 5 Hotel   |   19-23 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Hotel amenities
Save Saved
You added The Rutland Hotel to your Saves list
The Rutland Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #4 of 23 hotels in Douglas
A recent review
5 of 5 stars reviewed 4 days ago
Sylvesterdakin Stourport on Severn, United Kingdom
  • Overview
  • Reviews (155)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (58)
  • More
Write a Review

155 people have reviewed this hotel

Traveler rating
    52
    54
    30
    13
    6
See reviews for
19
66
8
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Stourport on Severn, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently returned from a 5 day stay at the Rutland Hotel. It was excellent in every way, our room was spotlessly clean and comfortable, food was very good and plentiful and the staff were very polite and friendly. I understand the Hotel was recently refurbished and you could definitely tell, everything looked brand new. The only niggle we had... More

Was this review helpful? Yes
Peterborough, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed last week for 5 days. The staff were very welcoming. Our room overlooked the sea and our room was lovely and clean with a spacious bathroom. The food was good and we would not hesitate to stay their again Jo.

Was this review helpful? Yes
Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Rutland Hotel was wonderful.They found out it was our 69th. Anniversary and our exec. room, normal price, was decorated with banner,balloons . cards.flowers and chocolates. I left my jewellery by mistake,The Hotel sent them to me at my home. I am fussy about my bed,most satisfied. The food was really the best. The staff were Magic.... More

Was this review helpful? Yes 1
Felixstowe, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed last week June .food very good room at front excellent & kept clean to good standard .Stairs to entrance steep &internal stairs difficult to navigate .My wife &I are fit &active for our age so we met the challenge with relish .We hope to stay there in 2015 .

Was this review helpful? Yes 1
Bamber Bridge, Nr Preston
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights whilst at a scooter rally. The staff were lovely, really friendly and couldn't do enough for us. The food (breakfast) was fantastic, tasted great and everything felt freshly cooked, probably as good if not better than I've had anywhere. Our room was superb, large and airy with very comfy beds and a fantastic view... More

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, may we thank you for your review of the Rutland and in particular your kind words about our staff. We're very happy that we were able to be an ideal base for the event you were attending and we look forward to the opportunity to host you again on your next visit to the Isle of Man.... More

Burnley
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Let me start by saying I'm not a fussy person,I understand that you get what you pay for and this hotel was ok for it's money,it was clean,the rooms were nice and it was in a good location for what we wanted.however,the staff were ignorant and rude,we had a query and had to stand at reception for 10 mins before... More

Was this review helpful? Yes 2
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, may we thank you very much for your stay at the Rutland as well as your review. Whilst we're happy to hear that you found the hotel to be exceptionally clean with such a high standard of accommodation, we naturally have to apologise for your comments regarding the staff response to the boiler issue you refer to.... More

Ludlow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

4 day break travelling with Caradoc Coaches (a Shropshire company who I would fully recommend). They arranged the booking with The Rutland Hotel. The hotel is Victorian spread over 4 floors. It has been refurbished very tastefully. We had a room on the 4th floor overlooking the sea front. Excellent space and very comfortable, clean and bright. The building is... More

Was this review helpful? Yes
Blackpool, United Kingdom
1 review
2 of 5 stars Reviewed June 19, 2014

Never again! hardly any sleep due to noisy extractor over kitchen, which came on at6am and sometimes earlier and did not go off until after 8pm. Food very bland all vegetables were frozen and had no taste. No fresh fruit for breakfast, just tinned prunes, grapefruit, and mandarin oranges, in fact I think all the food was of very poor... More

Was this review helpful? Yes
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, may we thank you for your visit to the Rutland. While we're happy to hear that you found the hotel very clean, we are sorry to hear that there were parts of your stay that you were unhappy with. As we endeavour to provide exceptional service combined with great value for money, we therefore appreciate your helpful... More

crediton
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

By travelling with Magestic, you get very good value for money, which was proved by our stay at the Rutland. Being a single traveller I usually end up with a cupboard, for a lot extra money, but I had a wonderful room with a modern TV,and appreciated all the little extras in the room.

Was this review helpful? Yes 2
Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

What a wonderful place to stay my friend and I received a great welcome from all the staff who were so helpful during our stay, nothing was too much trouble for them. The hotel is spotlessly clean and the food marvelous it could not be better. Many thanks to all concerned

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Rutland Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Rutland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Rutland Hotel

Address: 19-23 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Rutland Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, BookingOdigeoWL and Hotels.com so you can book your The Rutland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rutland Hotel Douglas
Rutland Hotel Isle Man
The Rutland Hotel Isle Of Man/Douglas

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (4)

Amenities

Bar / Lounge Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style
#2 Romantic Hotel in Douglas
Hotel Class
Official Description (provided by the hotel)
One of the most elegant buildings on the Isle of Man, The Rutland is the latest addition to the Sleepwell Group. Following a multi-million pound refurbishment, The Rutland has been transformed into a stunning 64 bedroom hotel offering comfort, style and quality to both business and leisure customers. The Rutland is situated on the Queens Promenade in Douglas and enjoys beautiful panoramic views across Douglas Bay and is only a short walk to the town centre. Please note that due to the original architectural features of our Isle of Man Hotels, they are not suitable for any guests requiring 'Wheelchair' or 'Street level access', as all have external steps to access the hotel entrance. Proud winner of the 2008 Isle of Man Tourism Awards - Best Hotel of the Year. ... more   less 
Number of rooms
64

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer