We spent the most enjoyable holidays in a three stars hotel. Since we got into it we had a great impression ( Very clean reception, Staff very helpful and welcoming, Good bar, Good restaurant etc..) We met the Duty Manager who offered us due the availability an executive room with sea view as we weren`t offered by the website we... more

Just back from a week at the Rutland, found most members of staff very helpful and friendly, one of the receptionists was rather aloof. The second night we were there the Hotel ran out of draft Lager,they blamed this on the previous weeks guests who were over for the TT races,there was no Draught lager for four nights, I thought... more

This hotel is the best hotel on the island i have come across....with such friendly staff and an hard working manager.....i have had no problem what so ever in this hotel....the staff know what they are doing.....and far as i am concerned.... i wasnt charged any extra money despite of the hotel having my credit card details....i had a pleasant... more

DO NOT GIVE THIS HOTEL YOUR CARD DETAILS The hotel put extra charges on our cards after we checked out and withdrew the money out of out accounts over £200 without our permission ( they say central reservations passed our card details from them as we had paid the depsoit with our cards) The hotel appears to hold onto your... more

At the quiet end of the promenade and a good 15 minutes walk to town centre.Chose hotel as it had been refurbished and was not disappointed with our third floor double room and generous sized bathroom overlooking the bay. However the carpet in the public areas, on the narrow stairs and corridors appeared well worn and the tiny old lift... more

A good choice, a nice hotel. Very warm and friendly staff.Booked a double room but when reached the hotel requested if we can get a sea view and to our surprise were given an upgrade to a sea view.Very nice spacious room, clean, lovely bathroom with amazing shower . Good selection of items for breakfast and a nice carvery dinner... more

The Hotel is situated on the Quiet end Douglas Bay but only a few minutes walk into town. Lovely clean rooms and charming staff. more

Stayed here for a few nights in an executive room with seaview-rooms are immaculate with a bed with one of the most comfortable mattresses ever. Fantastic shower in the bathroom . The major problem was the overwhelming heat in the rooms and corridors which made staying for any amount of time in the room impossible . Windows had to be... more

The room i was given overlooked the kitchens with the noisey fan the main problems were the windows only opened about 2-3 inches and the temp was over 30c in the room, i asked for a fan and i got a little 6" fan a waste of time. I spent 7 nights and never slept in the bed once. the... more