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All 22 Douglas hotels

The Chesterhouse Hotel

3.0 of 5 Hotel   |   37-42 Loch Promenade, Douglas IM1 2LY
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The Chesterhouse Hotel
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Ranked #14 of 22 hotels in Douglas
A recent review
5 of 5 stars reviewed yesterday
Janice O Telford, England, United Kingdom
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100 people have reviewed this hotel

Traveler rating
    23
    27
    13
    18
    19
See reviews for
9
45
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Telford, England, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hi Vicki could'nt get through on the email so l am trying this way. many thanks, what a lovely time we had, your helpful staff are a credit to the hotel, many thanks to everyone, we would certainlt come again, remember us to Jade, and all the dining room staff, excellent food, promp efficient service, a lovely relaxing hotel.

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Eastleigh, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

we have just stayed at the chesterhouse hotel and we were plesantly suprised ,the rooms were clean, food excellent, friendly staff, nothing was to much trouble for any of the staff, well done to all,and will recommend to any one who is going to I.O.M

Was this review helpful? Yes 1
dorset
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have recently returned from a 3 night stay at the Chesterhouse Hotel. I am a tour manager and took a coach party of 37. I had been to the Hotel 3 years ago and I was pleased with the improvements made since then. Better quality beds, much better meals and general levels of cleanliness . The entire friendly staff... More

Was this review helpful? Yes 1
Yeovil, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

On first impressions the hotel looked tired, however this was a warm, friendly and welcoming hotel, the food was excellent with plenty of choices. The hotel cleanliness was fantastic and the staff were excellent.

Was this review helpful? Yes 2
Pontefract, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just coming to the end of a memorable week.An extremely pleasant, clean and well run hotel.From the moment of arrival nothing was too much trouble for the staff who were very pleasant and very knowledgeable about all matters to do with the hotel and the island.A special mention for Vicky on reception, young ladies like Vicky are the type of... More

Was this review helpful? Yes 3
west midlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were due to stay at the Rutland Hotel but were moved here due to overbooking . On reading previous reviews I was concerned . However we had a very pleasant experience , sea view rooms big , refurbished , clean and comfortable , food good and staff pleasant and helpful. Would recommend to anyone !

Was this review helpful? Yes 3
Wirral
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights mid March on a Travelstyle coach trip. We where in a big bedroom at the front with a lovely sea view. The room had a large flat screen TV and tea making facilities with the ensuite a corner bath and modern shower above. The hotel is in an excellent location on the sea front and dates back... More

Was this review helpful? Yes 3
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, may we thank you very much for review of The Chesterhouse, in particular your kind feedback regarding the restaurant and catering. We aim to deliver an enjoyable and friendly stay to to every one of our guests, so we are delighted to have met your high personal standards. We hope to welcome you back on any future... More

london
Top Contributor
143 reviews 143 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 26, 2013

first of all the staff are excent peter the manager ashley aron and chief and of course casha yes it service and friendly apprecitate is excellent yes the hotel is old but work as been done on the refurishment a centre postion for douglas tours shopping well done keep up the good work i would like to see the history... More

Was this review helpful? Yes 5
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Thank you for your review of the Chesterhouse Hotel. We will pass on your kind words to our staff and look forward to welcoming you back on your next visit to the Isle of Man. More

South Staffordhshire
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 9, 2013

My husband and I stayed here with Shearings for 7 nights. Unfortunately, on arrival, we were told there was no room allocation for us, because Shearings had omitted to put us on the guest list.The lady on the reception, think her name is Casha, worked very had to find a room for us, first offering a room like a shoe... More

Was this review helpful? Yes
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Thank you for your review of The Chesterhouse Hotel, in particular your kind words regarding the quality of the service you received. Our team work hard to make our guests' stay as comfortable as possible, so I will pass on your comments. We take on board your feedback regarding several other areas of the hotel; we are always looking to... More

Liverpool
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

My partner and I stayed at The Chesterhouse Hotel in Douglas recently. I wanted to publicly thank the staff for superb service and a wonderful stay. I particularly wanted to mention the exemplary customer service offered. After a problem we had with hot water in the room on our first night - we were immediately offered a new room (which... More

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, Thank you for your review of the hotel, and in particular your kind comments regarding the exceptional standard of service you received. Our team works hard to provide the most relaxing stay possible for our guests, and we have passed on your kind comments to them. We hope to see you again on your next visit to... More

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Additional Information about The Chesterhouse Hotel

Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas
Address: 37-42 Loch Promenade, Douglas IM1 2LY
Location: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service
Hotel Style:
Ranked #14 of 22 hotels in Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Chesterhouse Hotel 3*
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