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The Chesterhouse Hotel

37-42 Loch Promenade, Douglas IM1 2LY
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The Chesterhouse Hotel
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The Chesterhouse Hotel
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149 reviews from our community

Traveler rating
    44
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    17
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    20
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15
69
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East kilbride
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited the Isle of Man on the 1st weekend in May to see my son compete in the Sleepwell IOM Tour (cycling road race juniors and youths). The hotel chain had sponsored the event. This hotel is only 1 minute from the ferry and faces onto the sea at Douglas so location is perfect. We arrived at 5.45am and were... More 

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Cheshire
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a five night stay in the chesterhouse hotel on a coach trip, our room was on the first floor immediately above reception with a wonderful sea view, the room was very large with a seating area in the bay window, room facilities were excellent with plenty of tea, coffee, biscuits, toiletries were replenished everyday as were the towels,... More 

Was this review helpful? Yes 2
Wakefield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just spent 5 day stay at this friendly hotel. The staff were lovely, the food was good and we had a smashing sea view room. Great location and would use this hotel again. And recommend to family and friends.

Was this review helpful? Yes 3
Nottingham
Top Contributor
77 reviews 77 reviews
25 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Slightly disappointed when we arrived to be allocated room 316 -a previous reviewer had said there was a lot of noise from the bar opposite. We felt it was rather small and so went and asked if we could be moved. The receptionist was happy to offer us a much larger room, 310. Admittedly there was no view but we... More 

Was this review helpful? Yes 3
Haverhill, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 18, 2015

After a long and delayed ferry crossing, we, as a party were more than pleased to see our accommodation. Our room was lovely, sea view, toiletries provided and replenished on a daily basis as were towels. A well stocked courtesy tray also restocked daily. The staff were friendly and helpful. The dining room staff were happy to accommodate our requests... More 

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

My partner and I recently visited the Chesterhouse Hotel in Douglas for a long weekend. Having planned the trip for some time, and with a relatively hectic itinerary it was important to us to have a relaxing base to go and explore the island from. Thankfully from the moment we stepped through the front door of the hotel our experience... More 

Was this review helpful? Yes 6
Wrexham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2015

I am happy to say this hotel was very clean food excellent and staff very friendly and when we were stuck in I O Man due to weather and cancelled ferry we were allowed to stay an extra day without hesitation well done Chester house will definitely recommend

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 13, 2015

This hotel was on the seafront in Douglas, and we had a seafront room with views over the bay. The hotel was clean, the staff were great, friendly and willing to do anything for customers. The food was very good and a choice every evening.

Was this review helpful? Yes 6
Lincoln, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

The Chesterhouse Hotel is situated on the seafront in Douglas and is a typically Victorian building, with a myriad of corridors and fire doors! The lift will take up to 4 people, at a push, but the hotel is totally unsuitable for wheelchair uses, or visitors with limited mobility. The staff are extremely helpful, friendly and obliging, which is just... More 

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MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear guest, thank you for taking the time to write this review and in particular for your kind comments regarding our staff, quality of food and customer service. I also take note of the elements of your stay which you felt were not up to standard, although I’m glad that an acceptable solution for you was immediately arranged. We will... More 

Edinbane, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 12, 2015

Great hotel, first class service, lovely rooms and the staff were wonderful. Would highly recommend for couples or family. Right on sea front, five minutes from ferry terminal. Near to main shopping areas.

Was this review helpful? Yes 4
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Amenities