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The Chesterhouse Hotel

37-42 Loch Promenade, Douglas IM1 2LY
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The Chesterhouse Hotel
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The Chesterhouse Hotel
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146 reviews from our community

Traveler rating
    42
    45
    17
    22
    20
See reviews for
14
68
8
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Nottingham
Top Contributor
76 reviews 76 reviews
25 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed yesterday NEW

Slightly disappointed when we arrived to be allocated room 316 -a previous reviewer had said there was a lot of noise from the bar opposite. We felt it was rather small and so went and asked if we could be moved. The receptionist was happy to offer us a much larger room, 310. Admittedly there was no view but we... More 

Was this review helpful? Yes 2
Haverhill, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After a long and delayed ferry crossing, we, as a party were more than pleased to see our accommodation. Our room was lovely, sea view, toiletries provided and replenished on a daily basis as were towels. A well stocked courtesy tray also restocked daily. The staff were friendly and helpful. The dining room staff were happy to accommodate our requests... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I recently visited the Chesterhouse Hotel in Douglas for a long weekend. Having planned the trip for some time, and with a relatively hectic itinerary it was important to us to have a relaxing base to go and explore the island from. Thankfully from the moment we stepped through the front door of the hotel our experience... More 

Was this review helpful? Yes 4
Wrexham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I am happy to say this hotel was very clean food excellent and staff very friendly and when we were stuck in I O Man due to weather and cancelled ferry we were allowed to stay an extra day without hesitation well done Chester house will definitely recommend

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was on the seafront in Douglas, and we had a seafront room with views over the bay. The hotel was clean, the staff were great, friendly and willing to do anything for customers. The food was very good and a choice every evening.

Was this review helpful? Yes 5
Lincoln, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Chesterhouse Hotel is situated on the seafront in Douglas and is a typically Victorian building, with a myriad of corridors and fire doors! The lift will take up to 4 people, at a push, but the hotel is totally unsuitable for wheelchair uses, or visitors with limited mobility. The staff are extremely helpful, friendly and obliging, which is just... More 

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear guest, thank you for taking the time to write this review and in particular for your kind comments regarding our staff, quality of food and customer service. I also take note of the elements of your stay which you felt were not up to standard, although I’m glad that an acceptable solution for you was immediately arranged. We will... More 

Edinbane, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, first class service, lovely rooms and the staff were wonderful. Would highly recommend for couples or family. Right on sea front, five minutes from ferry terminal. Near to main shopping areas.

Was this review helpful? Yes 3
Newton Aycliffe, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel following a recent stay whilst holiday with my family. The room was warm and pleasant. The food was excellent and the staff were most friendly and very accommodating. My son was the only child in the hotel that week and the staff especially Mark bent over backwards to make him feel welcomed and talk to... More 

Was this review helpful? Yes 2
Darlington, UK
Top Contributor
51 reviews 51 reviews
32 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as part of a bus trip to the Isle of Man. We had a large room at the back of the hotel which was very quiet. As it was on the first floor we were close enough to reception to get wifi in the room although it is only guaranteed to be available in the... More 

Was this review helpful? Yes 3
greenock scotland
Contributor
15 reviews 15 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is an excellent hotel, the hotel staff are very helpful, the reception staff cannot do enough for you, the chambermaids are first class and the restaurant staff are very efficient and under the leadership of manager Mark bend over backwards to help you. The rooms are very well decorated, we had a room suitable for 3 people, although there... More 

Was this review helpful? Yes 3
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