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All 23 Douglas hotels

The Chesterhouse Hotel

3.0 of 5 Hotel   |   37-42 Loch Promenade, Douglas IM1 2LY
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Ranked #13 of 23 Hotels in Douglas
A recent review
4 of 5 stars reviewed 3 days ago
Ian Y
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124 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Chesterhouse is in a great location on the promenade within 2 mins walk of Douglas City centre. The staff are friendly and very helpful. The room I stayed in had no views except for a wall (room108). The noise (very loud) from the extracter fan starts from about 6am to about 11pm so was unable to have the windows... More

Was this review helpful? Yes 1
Scotland
Contributor
14 reviews 14 reviews
4 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights and had a great stay. Our room was at the back ot the hotel (room 311) and it was a bit noisy late at night as it sits above a lane used by late revellers but that`s not the fault of the hotel. The staff were all very attentive and welcoming and the breakfast... More

Was this review helpful? Yes 1
Island of Anglesey, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at this hotel with a coach party and were made very welcome. First of all the food was excellent, two nights entertainment (in our five days there) the staff were very friendly and nothing too much trouble for them. BUT the bedroom was awful. I think it must have been a single room but they had put twin... More

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Norwich, United Kingdom
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here for five days and quite honestly couldn't find fault with anything, although on my own I had a double bed,plenty of space to walk either side and a decent sized bathroom, all very clean with a daily service to replace used towels etc; the choice of food was very good,breakfast was a good selection...nobody could say... More

Was this review helpful? Yes 4
Leeds, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days in a large room on the first described as 'executive' that overlooked the promanade and bay. Buffet breakfast was good, staff were helpful and friendly but we had trouble sleeping due to the location of the room. Guests moving around, slamming doors, talking loudly and lugging luggage into the lift at 5AM in the morning... More

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Cairo, Egypt
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed with this hotel as I booked the "executive room". The view from my room was amazing. But the noise from the main road was very loud. I could comfortably hear people outside after a few drinks. The windows are in need of an outside clean. I was on the 2nd floor and my door opened up... More

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Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having messed up my internet booking the receptionist was very helpful and was able to allocate me a room . She did tell me it was nothing special but it was ok . It is a nice guest house with ok facilities nothing fancy but but does the job . Rooms do get warm and the food is simple plain... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Very disappointed with the executive suit, the bathroom was a hazard as it was not big enough,had no hand rail for getting in or out of bath, shower on wall was inadequate for washing as it was too close to the wall. The toilet was hard to get to because of the size of bathroom, bathroom was about 3Feet x... More

Was this review helpful? Yes 1
London, England, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here (for the second time) as part of a coach tour. Although a solo traveller I had an excellent seaview room on the first floor; not large but it was fine for my needs with en suite shower room. There was a lift but did not use it. Buffet style breakfast and dinner with excellent carvery and plenty of... More

Was this review helpful? Yes 3
Kent, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 15, 2014

On arrival we were presented with a parking card, fine, but we expected free parking not free parking but you have to move every two hours. We did see parking attendants. We booked through Booking.com and were offered the. Hand to make special requests. As a lover of the sea I asked for a sea view. I know these can... More

Was this review helpful? Yes 3
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, please allow us to thank you for your visit to the Chesterhouse Hotel and for your review. We are very sorry that there were parts of your stay that you felt we could have improved on. I would only add that the standard room as you had opted to book is our smallest room type at this... More

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Additional Information about The Chesterhouse Hotel

Address: 37-42 Loch Promenade, Douglas IM1 2LY
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Chesterhouse Hotel 3*
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Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas

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