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All 23 Douglas hotels

The Claremont Hotel

4.0 of 5 Hotel   |   18 - 22 Loch Promenade, Douglas IM1 2LX
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Ranked #5 of 23 hotels in Douglas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
DLeP75 Jersey, United Kingdom
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118 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Jersey, United Kingdom
Top Contributor
209 reviews 209 reviews
57 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights in this hotel on a recent visit to the Isle of Man. The location is the best thing about it, although the reception and downstairs area's are nicely done out. Then it was down hill, our room was in the back of the hotel via a series of corridors and stairs with a outlook on to... More

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3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel only a short stroll from the ferry terminal, and handy for local shops and amenities. It would have earned five stars had it not been for the maze of rooms as this hotel has obviously expanded over the years into adjoining properties. Very well appointed with excellent food available, however our room was unbearably hot, admittedly due... More

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Los Angeles, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

The hotel keys don't work. In one day had to reactivate key 4 to 5 times.Spending short stay spent getting locked out of my room so many times, and had to travel the halls and two elevators. Their staff mentioned the locks are old!

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Walsall, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped at the Claremont while on a Great Rail Journeys trip. Our room was very small but spotlessly clean. The view from the windows was of an alley way. The food was superb, both breakfasts and evening meals. The staff were friendly and helpful. Evidently the sea view rooms were much bigger. Despite the hotels website claim that there are... More

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London UK
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Delicious light and fluffy pancakes for breakfast were the highlight of this stay. I was moved here as The Chesterhouse which I was originally destined for was overbooked. My room was very clean and spacious with a really comfortable bed, modern shower/wet room, and an unfortunate view of a brick wall. To compensate for the wall I had a separate... More

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Jersey, United Kingdom
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Last night I stayed here but tonight I'm at the Gatwick Sofitel. Both 4 star but the immediate comparison is obvious. Whilst the staff are very well trained at the Claremont the refurb is more cosmetic. One has to also put this into context of the IOM. They don't do new-builds and air-conditioning is unheard of, although would have been... More

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Farnham, United Kingdom
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Claremont with the specific objective of visiting the historic railways on the island. We went with some good friends of ours and we decided that we did not need a tour manager and this we planned the trip ourselves. The hotel provided the Heritage Passes for us so that we had unlimited travel on all forms of... More

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Gloucester, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a week at this lovely hotel and were delighted to be upgraded to a sea view room No 112. It was a lovely room and a superb business box with cellotape, scissors, paper clips, stapler etc - all those things you always need but never pack. We packed our days and consequently slept well despite the late night... More

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Lytham St Anne's, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

We recently stayed at the Claremont Hotel during this years TT races. Everything about our experience was first class. The hotel is beautiful and in the best location but better still are the staff. Every member of the team was professional, friendly and full of information to make our stay perfect. We were ideally located at the heart of all... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, may we thank you for your review and in particular your very kind words about the high standard of customer service from our team. We were delighted to accommodate your group during this years TT festival and are also pleased that our promenade location at the heart of Douglas provided you with such an ideal base to see... More

Seattle, Washington
Top Contributor
189 reviews 189 reviews
186 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed June 8, 2014

I can't say enough about the Claremont. While it was a bit of a splurge compared to the other stops on our trip, it was perfectly located right on the waterfront promenade of Douglas. The building is an old Victorian yet very nicely restored. The rooms are huge - and reminded me of an old turn of the century (last... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, may we thank you for your detailed review of the Claremont and in particular your kind words regarding the design, high standard of cuisine and our central location. We note your feedback regarding parking and add that our front desk staff can always offer advice and assistance with this. There are many parking locations in the local area... More

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Additional Information about The Claremont Hotel

Address: 18 - 22 Loch Promenade, Douglas IM1 2LX
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Claremont Hotel 4*
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Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Isle Of Man/Douglas

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Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#1 Luxury Hotel in Douglas #3 Business Hotel in Douglas #3 Romantic Hotel in Douglas
Hotel Class
Official Description (provided by the hotel)
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, The Claremont Hotel offers business and leisure visitors to the Isle of Man an unforgettable stay. Following extensive refurbishment to provide an international standard hotel, the 4* star Claremont Hotel was recently awarded the TripAdvisor Certificate of Excellence and also winner of Isle of Man business of the year. With 56 lavishly furnished bedrooms including a number of ‘Business Club’ executive standard rooms, the hotel has amazing views across Douglas Bay and is situated at the heart of the local business district. ‘Business Club’ rooms feature super king-sized beds with Tempur ® Mattress and Hungarian Goose Down pillows, elegant bathrobes, stylish wet room, complimentary wi-fi and DVD player, in addition to the standard mini fridge and safe. The Claremont also features one of the island’s finest restaurants, Coast Bar and Brasserie, as well as extensive conference & boardroom facilities, a 24 hour concierge, and business and secretarial support services. ... more   less 
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