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The Claremont Hotel

Certificate of Excellence
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18 - 22 Loch Promenade, Douglas IM1 2LX
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The Claremont Hotel
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153 reviews from our community

Traveler rating
    71
    47
    26
    6
    3
See reviews for
9
67
3
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Top Contributor
87 reviews 87 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very comfortable well-appointed business hotel. Decent dining room. You won't be unhappy. But there is a strange thing about this hotel. In a quaint place, full of history, it has no charm or distinctiveness. It could be anywhere. So if you want local atmosphere, look elsewhere.

Was this review helpful? Yes 2
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel, with great food (especially the breakfast), the rooms, the location and the service are all brilliant. I am staying here again next week and I am looking forward to my stay.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Right on the sea front , which is also the main road but at least you know what you're getting. Very nice reception area and lounge with comfy sofas and waitress service, we had an impromptu business meeting there it was so comfy and handy. The breakfast is through into a decent size dining room and the breakfast itself was... More 

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Douglas, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had our wedding ceremony and reception here nearly two years ago...Their customer service is second to none, Alan & Ricardo were so helpful and accomodating and made this the most stress free wedding that has ever taken place! Nothing at any point was ever too much trouble, the food was amazing and all the guests commented on what a... More 

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for your review, especially your kind words about our team and the catering for your wedding. We were delighted to have contributed to your special day to have also welcomed you back for a recent dinner as well. We hope to see you both again very soon and appreciate your generous feedback. Kind regards, More 

Shropshire, England
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We found the Claremont a good choice to explore the area on a short break. Situated right on the prom, the pristine white building occupies five “frontages” which upon entering is very appealing with its contemporary decor and quality finishes. We found the reception staff very friendly and helpful, immediately organising the parking and a meal in the restaurant. Note:... More 

Was this review helpful? Yes 2
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your extensive review of the Claremont and especially your very kind comments regarding the high quality of hotel design, cuisine and customer service. We look forward to hosting you again on your next visit to the Isle of Man. Kind regards, More 

Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 19, 2015

The hotel staff were very friendly and made the stay at The Claremont pleasurable. We requested two rooms next door to each other which is exactly what we got. The rooms were very different with one being of a much higher standard than the other. In one room the view from the four windows was dreadful and very noisy in... More 

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for taking the time to write this review and in particular for your kind words about our exceptional team. I am sorry to also read that there were a few infrastructure aspects of your stay you feel we could have improved upon and I will look into these points as appropriate. We have noted your... More 

North West England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here several times on business and it is always a good experience. The room I was in this time (nice little upgrade) was nicely refurbished with a great bathroom. Staff are extremely helpful and I ate a very enjoyable evening meal too.

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Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 20, 2015

Stayed in a third floor room for 4 nights on a business trip. Good location, friendly staff and good service. The food was first rate, particularly breakfast. My room was comfortable with a good shower and bed. Two types of pillow as well. The hotel generally appeared very clean and tidy and I'm guessing has been refurbished not too long... More 

Was this review helpful? Yes 2
Port St. Mary, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 8, 2015

This is lovely. We have stayed twice and frequented the bar and restaurant more often. Service is superb -polite, friendly but not over-bearing. Food on every occasion has been faultless. And very fair pricing - although the bar is a bit pricey but hey! its got stunning views and the cocktails are no more expensive than any high quality hotel.... More 

Was this review helpful? Yes 3
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for taking the time to leave your very kind and detailed review. In particular, we very much appreciate your generous words about our team at the Claremont and the high level of customer service which they strive to provide. We look forward to welcoming you back very soon. Kind regards, More 

Skipton, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2014

A modern hotel in an old building overlooking Douglas bay. The hotel is first rate in every aspect, the rooms are well appointed, clean, contemporary and very comfortable. The staff go out of their way to be helpful and polite but not overdoing it. The food in their restaurant is very good - breakfast is very good. Overall impression is... More 

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for your kind words, especially those regarding the modern hotel design and the excellent members of our team. We hope to have the opportunity to host you again in the very near future. Kind regards, More 

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