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The Claremont Hotel

4.0 of 5 18 - 22 Loch Promenade, Douglas IM1 2LX
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Certificate of Excellence 2014
The Claremont Hotel
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The Claremont Hotel
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146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed in a third floor room for 4 nights on a business trip. Good location, friendly staff and good service. The food was first rate, particularly breakfast. My room was comfortable with a good shower and bed. Two types of pillow as well. The hotel generally appeared very clean and tidy and I'm guessing has been refurbished not too long... More 

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Port St. Mary, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is lovely. We have stayed twice and frequented the bar and restaurant more often. Service is superb -polite, friendly but not over-bearing. Food on every occasion has been faultless. And very fair pricing - although the bar is a bit pricey but hey! its got stunning views and the cocktails are no more expensive than any high quality hotel.... More 

Was this review helpful? Yes 2
Skipton, United Kingdom
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 18, 2014

A modern hotel in an old building overlooking Douglas bay. The hotel is first rate in every aspect, the rooms are well appointed, clean, contemporary and very comfortable. The staff go out of their way to be helpful and polite but not overdoing it. The food in their restaurant is very good - breakfast is very good. Overall impression is... More 

Was this review helpful? Yes 1
Kendal, United Kingdom
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed here on business in November. Service was warm and professional from reception to restaurant. The food was reasonably priced and enjoyable with warm attentive service and both breakfast and dinner. My gripe was regarding the room temperature upstairs. The heating was off but the room was absolutely boiling. I'd assumed i was over the kitchen (room 219) however... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed for 3 nights last week. I have now stayed at the Claremont several times and each time have had a sea view room. Rooms are nice and modern as are the bathrooms. The food in the restaurant is of a good standard although i did have a very bad steak which was sent back on one evening. This was... More 

Was this review helpful? Yes 2
Douglas, null, Isle Of Man
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

we have just been married and had our reception here and spent 2 nights. good room service. rooms all very clean , staff very good & friendly , food excellent ( cheesecake to die for ) all food made in house . management very helpful and experienced. thanks for making it a special day.

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for your very kind review. We are delighted to have contributed in a small way towards your very special day. We hope to host you again for any future family celebrations or events you may wish to arrange. Kind regards, More 

Woking, Surrey
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2014

We arrived late and were greeted by Bob on reception who sorted out all the things we needed to know and had us on our way to our room nice and speedily. We were given a car parking disk, which worked very well. We were able to park outside the hotel but limited to 2 hours at a time between... More 

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St. Helier, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 17, 2014

I prefer this hotel when staying in the IOM and whilst Im not sure there are any better hotels, i like this Hotel for number of reasons. The room are spacious and recently refurbished to a good standard, contemporary in design. The facilities are what you would expect for the price, and the staff are all very pleasant. i get... More 

Was this review helpful? Yes 4
Top Contributor
66 reviews 66 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed October 16, 2014

We spent three nights at the hotel in late August. The hotel is in a good location, presents well externally and at reception, but falls short in other areas. Our check in was handled well and we were then directed to the nearby lift to our floor. That was the start of the excursion to room 219. On leaving the... More 

Was this review helpful? Yes 4
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for taking the time to write a review on your stay with us. We appreciate your constructive and helpful feedback and will take all your comments on board to investigate the issues you have raised. As with most hotels we have various rooms and suites with different designs and sizes, which in turn we advertise and... More 

12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2014

greeted at the Ferry terminal by the excellent staff at this hotel and taken on a 200 yard walk to the Claremont Hotel Situated on the Douglas Promenade. The room we Shared was a twin suite of rooms and was indeed very comfortable The Breakfast Menu was more than I expected to see even in a 4 star hotel. the... More 

Was this review helpful? Yes 2
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Additional Information about The Claremont Hotel

Address: 18 - 22 Loch Promenade, Douglas IM1 2LX
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Claremont Hotel 4*
Number of rooms: 56
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Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Isle Of Man/Douglas
Hotel Style:
#1 Luxury Hotel in Douglas
#3 Business Hotel in Douglas
#6 Romantic Hotel in Douglas

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