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The Claremont Hotel

4.0 of 5 18 - 22 Loch Promenade, Douglas IM1 2LX
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The Claremont Hotel
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The Claremont Hotel
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150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Douglas, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had our wedding ceremony and reception here nearly two years ago...Their customer service is second to none, Alan & Ricardo were so helpful and accomodating and made this the most stress free wedding that has ever taken place! Nothing at any point was ever too much trouble, the food was amazing and all the guests commented on what a... More 

Was this review helpful? Yes 1
Shropshire, England
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We found the Claremont a good choice to explore the area on a short break. Situated right on the prom, the pristine white building occupies five “frontages” which upon entering is very appealing with its contemporary decor and quality finishes. We found the reception staff very friendly and helpful, immediately organising the parking and a meal in the restaurant. Note:... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

The hotel staff were very friendly and made the stay at The Claremont pleasurable. We requested two rooms next door to each other which is exactly what we got. The rooms were very different with one being of a much higher standard than the other. In one room the view from the four windows was dreadful and very noisy in... More 

Was this review helpful? Yes 1
North West England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here several times on business and it is always a good experience. The room I was in this time (nice little upgrade) was nicely refurbished with a great bathroom. Staff are extremely helpful and I ate a very enjoyable evening meal too.

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Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 20, 2015

Stayed in a third floor room for 4 nights on a business trip. Good location, friendly staff and good service. The food was first rate, particularly breakfast. My room was comfortable with a good shower and bed. Two types of pillow as well. The hotel generally appeared very clean and tidy and I'm guessing has been refurbished not too long... More 

Was this review helpful? Yes 2
Port St. Mary, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 8, 2015

This is lovely. We have stayed twice and frequented the bar and restaurant more often. Service is superb -polite, friendly but not over-bearing. Food on every occasion has been faultless. And very fair pricing - although the bar is a bit pricey but hey! its got stunning views and the cocktails are no more expensive than any high quality hotel.... More 

Was this review helpful? Yes 3
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for taking the time to leave your very kind and detailed review. In particular, we very much appreciate your generous words about our team at the Claremont and the high level of customer service which they strive to provide. We look forward to welcoming you back very soon. Kind regards, More 

Skipton, United Kingdom
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2014

A modern hotel in an old building overlooking Douglas bay. The hotel is first rate in every aspect, the rooms are well appointed, clean, contemporary and very comfortable. The staff go out of their way to be helpful and polite but not overdoing it. The food in their restaurant is very good - breakfast is very good. Overall impression is... More 

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for your kind words, especially those regarding the modern hotel design and the excellent members of our team. We hope to have the opportunity to host you again in the very near future. Kind regards, More 

Kendal, United Kingdom
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed here on business in November. Service was warm and professional from reception to restaurant. The food was reasonably priced and enjoyable with warm attentive service and both breakfast and dinner. My gripe was regarding the room temperature upstairs. The heating was off but the room was absolutely boiling. I'd assumed i was over the kitchen (room 219) however... More 

Was this review helpful? Yes 5
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed for 3 nights last week. I have now stayed at the Claremont several times and each time have had a sea view room. Rooms are nice and modern as are the bathrooms. The food in the restaurant is of a good standard although i did have a very bad steak which was sent back on one evening. This was... More 

Was this review helpful? Yes 2
Douglas, null, Isle Of Man
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

we have just been married and had our reception here and spent 2 nights. good room service. rooms all very clean , staff very good & friendly , food excellent ( cheesecake to die for ) all food made in house . management very helpful and experienced. thanks for making it a special day.

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, thank you for your very kind review. We are delighted to have contributed in a small way towards your very special day. We hope to host you again for any future family celebrations or events you may wish to arrange. Kind regards, More 

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Additional Information about The Claremont Hotel

Address: 18 - 22 Loch Promenade, Douglas IM1 2LX
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Claremont Hotel 4*
Number of rooms: 56
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Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Isle Of Man/Douglas
Hotel Style:
#1 Luxury Hotel in Douglas
#3 Business Hotel in Douglas
#4 Romantic Hotel in Douglas

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