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All 23 Douglas hotels

The Claremont Hotel

4.0 of 5 Hotel   |   18 - 22 Loch Promenade, Douglas IM1 2LX
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Ranked #4 of 23 hotels in Douglas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
FIONA J Walsall, United Kingdom
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115 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Walsall, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped at the Claremont while on a Great Rail Journeys trip. Our room was very small but spotlessly clean. The view from the windows was of an alley way. The food was superb, both breakfasts and evening meals. The staff were friendly and helpful. Evidently the sea view rooms were much bigger. Despite the hotels website claim that there are... More

Was this review helpful? Yes 1
London UK
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Delicious light and fluffy pancakes for breakfast were the highlight of this stay. I was moved here as The Chesterhouse which I was originally destined for was overbooked. My room was very clean and spacious with a really comfortable bed, modern shower/wet room, and an unfortunate view of a brick wall. To compensate for the wall I had a separate... More

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Jersey, United Kingdom
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Last night I stayed here but tonight I'm at the Gatwick Sofitel. Both 4 star but the immediate comparison is obvious. Whilst the staff are very well trained at the Claremont the refurb is more cosmetic. One has to also put this into context of the IOM. They don't do new-builds and air-conditioning is unheard of, although would have been... More

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Farnham, United Kingdom
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Claremont with the specific objective of visiting the historic railways on the island. We went with some good friends of ours and we decided that we did not need a tour manager and this we planned the trip ourselves. The hotel provided the Heritage Passes for us so that we had unlimited travel on all forms of... More

Was this review helpful? Yes 1
Gloucester, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a week at this lovely hotel and were delighted to be upgraded to a sea view room No 112. It was a lovely room and a superb business box with cellotape, scissors, paper clips, stapler etc - all those things you always need but never pack. We packed our days and consequently slept well despite the late night... More

Was this review helpful? Yes 1
Lytham St Anne's, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Claremont Hotel during this years TT races. Everything about our experience was first class. The hotel is beautiful and in the best location but better still are the staff. Every member of the team was professional, friendly and full of information to make our stay perfect. We were ideally located at the heart of all... More

Was this review helpful? Yes 1
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, may we thank you for your review and in particular your very kind words about the high standard of customer service from our team. We were delighted to accommodate your group during this years TT festival and are also pleased that our promenade location at the heart of Douglas provided you with such an ideal base to see... More

Seattle, Washington
Top Contributor
186 reviews 186 reviews
183 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed June 8, 2014

I can't say enough about the Claremont. While it was a bit of a splurge compared to the other stops on our trip, it was perfectly located right on the waterfront promenade of Douglas. The building is an old Victorian yet very nicely restored. The rooms are huge - and reminded me of an old turn of the century (last... More

Was this review helpful? Yes 3
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear guest, may we thank you for your detailed review of the Claremont and in particular your kind words regarding the design, high standard of cuisine and our central location. We note your feedback regarding parking and add that our front desk staff can always offer advice and assistance with this. There are many parking locations in the local area... More

Rockville, Maryland
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2014

We traveled here from the U.S. for the TT Motorcycle races. We had a lovely stay in a nice room that was clean despite our constant comings and goings. The staff was very friendly, always helpful, and shared many stories and suggestions for around town activities. They also shared many race day tips! The only suggestion we would make is... More

Was this review helpful? Yes 2
Douglas, United Kingdom
1 review
5 of 5 stars Reviewed May 28, 2014

I am writing this on behalf of my Dad who stayed at The Claremont on a recent visit to the Island with his wife. Firstly my Dad commented on how fantastic the hotel looks and what a transformation from the last time he stayed as a result of the recent refurbishment. He said the Sea View room was absolutely fantastic... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear Sir, may we thank you very much for taking the time to write a review on behalf of your father. We are delighted that he found the Claremont and the adjoining Coast Bar and Brasserie to such a high standard. Please pass on our sincere thanks for these kind words and we look forward to the opportunity to host... More

Plymouth, England, United Kingdom
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 22, 2014

We stayed here in May on a four day bargain break and found it most enjoyable. Rarely do we find that so much meets or exceeds our expectations. It would be almost perfect if it only had a dedicated car park. Unfortunately parking is on the street and only available for two hours without return for another two hours etc.... More

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MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, may we thank you very much for your comprehensive review of your stay with us at the Claremont. Your acknowledgement of our attention to detail and bedroom design is most appreciated and we are delighted that we met with your high personal standards. We hope to welcome you back to the Claremont in the near future. Many... More

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Additional Information about The Claremont Hotel

Address: 18 - 22 Loch Promenade, Douglas IM1 2LX
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Claremont Hotel 4*
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Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Isle Of Man/Douglas

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Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#1 Luxury Hotel in Douglas #3 Romantic Hotel in Douglas #3 Business Hotel in Douglas
Hotel Class
Official Description (provided by the hotel)
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, The Claremont Hotel offers business and leisure visitors to the Isle of Man an unforgettable stay. Following extensive refurbishment to provide an international standard hotel, the 4* star Claremont Hotel was recently awarded the TripAdvisor Certificate of Excellence and also winner of Isle of Man business of the year. With 56 lavishly furnished bedrooms including a number of ‘Business Club’ executive standard rooms, the hotel has amazing views across Douglas Bay and is situated at the heart of the local business district. ‘Business Club’ rooms feature super king-sized beds with Tempur ® Mattress and Hungarian Goose Down pillows, elegant bathrobes, stylish wet room, complimentary wi-fi and DVD player, in addition to the standard mini fridge and safe. The Claremont also features one of the island’s finest restaurants, Coast Bar and Brasserie, as well as extensive conference & boardroom facilities, a 24 hour concierge, and business and secretarial support services. ... more   less 
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