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All 23 Douglas hotels

Ascot Hotel

3.0 of 5 Hotel   |   7 Empire Terrace, Douglas IM2 4LE
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Ascot Hotel
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84%
Ranked #3 of 23 Hotels in Douglas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
emf16
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161 reviews from our community

Traveler rating
    82
    50
    19
    5
    5
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23
51
16
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Spanish first
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    (27)
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    (78)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Was put into this hotel back in september because usual one was full... sooo glad that happened...was so pleased with everything i requested this hotel on my return visit... I love everything about it.. the staff are second to non... staying here for three weeks now and going to miss them all.. we were treated like family...nothing was too much... More

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Maryport
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been using this hotel almost every year since 1989, mainly as a base for golf trips. It is perfect for that purpose. Conveniently situated just off Douglas promenade, it has been run by the same family throughout that time. The owners and staff are always friendly and helpful and the rooms are spacious and include a Jacuzzi -... More

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Dave M, General Manager at Ascot Hotel, responded to this review

Hello John Thank you very much for your kinds words about the hotel facilities and it's staff. We are constantly looking at our product and looking at ways it can be improved. You and your friends are also a pleasure to look after and we look forward to welcoming you all back again in 2015. Has it really been 25... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed September 17, 2014

i would recommend this hotel we have just had an amazing weeks holiday there .the rooms where huge and the staff were so helpful and friendly .this was my first trip to the isle of man but will not be my last .a huge thank you to all of the staff for helping to make our stay so good

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Fleetwood, Lancashire
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Situated up a slight incline, just away from the promenade at Douglas, this hotel proved to be a convenient location for my business trip. I was put into one of their suites for my two night stay and this was more than adequate. The size was good and the cleanliness was spotless. Whilst there I had breakfast on both mornings... More

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Derbyshire
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

Only came here for the food but the hotel did look very nice, clean and if we were looking for hotel accomodation I would definately give this a go. Anyway, we ate here - £9.99 for a carvery main course and a pint or bottle of your choice (I had the 185ml bottle of red wine). Plenty to choose from... More

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Athens, Greece
Contributor
20 reviews 20 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 31, 2014

I stayed in this hotel for a couple of days during August 2014. I believe it is a very decent 3* hotel. It is close to the centre, close to the beach, it has a nice restaurant and the service is very decent as well. I really enjoyed my dinner there and also the sea view from my room was... More

Was this review helpful? Yes 2
Dave M, General Manager at Ascot Hotel, responded to this review

Thank you very much for your review of the hotel. We are extremely happy that you were pleased with your stay and will pass on your comments to staff about the decent levels of service you encountered with us. The WIFI issue to which you referred has now been sorted out as we have installed software to change passwords regularly... More

Retford, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 20, 2014

We stayed for 2 nights after checking out the hotels on tripadvisor.The Ascot has been favourably received and we made a booking. i have no idea how it compares with other IOM hotels but along with the whole of the IOM it appears that progress has passed it by. I am sure that if the owners travelled to Dubai or... More

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Banbury
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

Spent one night here having booked at short notice. Very impressed by the service given by front desk. The Manager rang round to find us a table at a restaurant (not easy on a Saturday night) without pushing the hotel's own restaurant (although I gather from other reviews that would have been worth a try). He even rang me the... More

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Leigh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2014

Spent a couple of nights ,very good and obliging staff,clean and tidy ,not sure about the multi tasking,bar service left a bit to be desired.breakfast exceptional for the hotel size.lots of easy lounge chairs in the reception area very comfortable

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

I have no idea how this hotel has such good reviews. It is old fashioned, the lift is like an old elevator shafr. The shower was like a watering can which kept going hot and cold and the parking is a nightmare, had to park a 5 minute walk away. The gym you can access is also very poorly equiped... More

Was this review helpful? Yes 1
Dave M, General Manager at Ascot Hotel, responded to this review

Thank you for your review of the hotel, the comments of which have been noted. It would appear that most of your criticism of the hotel arises from factors outside of our control. Parking is an issue for the town of Douglas itself and we are not immune from that. However, our experience has proved that even after 6pm, when... More

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Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 40
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas

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