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Ascot Hotel

Certificate of Excellence
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7 Empire Terrace, Douglas IM2 4LE
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1 room 1 adult
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Ascot Hotel
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229 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Arrived Tuesday 19th Jan. Early evening they were having some remedial work as was to be expected at this time of year our greeting was very pleasant and friendly. Booked in quickly and given directions to our individual rooms (there are three of us,booked into single rooms). We were all very pleased with our rooms which were very clean even... More 

Helpful?
Thank 2012stevea
clivep68, Manager at Ascot Hotel, responded to this review

Dear 2012 Stevea Thank you for taking the time to write your 5* review on your recent visit to the Ascot Hotel here on the lovely Isle of Man. Firstly my I apologise for are ongoing work within our Hotel. I am glad to hear that our reception team checked you in with a pleasant and friendly manner, and our... More 

West Yorkshire
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have just returned today from a long weekend at The Ascot and initially wasn't even going to check in as there was scaffolding at the front and it looked a bit grim. Received a warm welcome on arrival and directed to room. I had asked for sea view but didn't get one and the room was a bit lacklustre but... More 

Helpful?
Thank Angela O
clivep68, Manager at Ascot Hotel, responded to this review

Dear Angela O Thank you for taking the time to write a review on the Ascot Hotel in the Isle of Man We strive to provide a high quality service and part of this is continually upgrading the hotel's facilities. I'm sorry you didn't recieve a sea view but at the time we were upgrading our heating system and the... More 

Isle of Man, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing deal for Dinner at the Ascot. Lovely food, great service especially Claire. The house wine which is part of the deal was superb. Food was well presented. Very reasonable. Lots of choice. The hotel is undergoing renovations presently, so this new lift will just add to its good service. Did not stay there as live in Isle of man... More 

Helpful?
Thank Mark K
clivep68, Manager at Ascot Hotel, responded to this review

Dear Mark K Thank you for taking the time to review your recent visit to the Ascot Grill within the Ascot Hotel on the Isle of Man, and what a great 5* review!! I am glad you enjoyed our grat value Meal Saver deal since introducing this we have had great reviews about the quality, value and service, i am... More 

Widnes, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very friendly and personable reception staff. Help yourself to tea and coffee within the dining area which was lovely. Liked the spacious and refurbished room but from there our experience changed. We were perplexed on the approach outside to see scaffolding erected at the front and there had been no mention on the website. Lots of work being done inside... More 

Helpful?
Thank Gillian D
clivep68, Manager at Ascot Hotel, responded to this review

Dear Gillian D Thank you for your feedback. Your comments enable us to achieve and offer a better service to guests visiting our Hotel. I am disappointed to hear about your experience during you short stay with us, we are upgrading our hotel as I have mentioned in previous reviews , these alterations had to go ahead now to keep... More 

Isle of Man, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

I stayed at the Ascot last night - the room was spacious, well designed, comfortable - staff were absolutely superb and food was great - I've never stayed before but I will be staying there again - an absolute treasure and bargain - I could well recommend this lovely, relaxed and informal hotel

Helpful?
1 Thank Simonjacksoniom
clivep68, Manager at Ascot Hotel, responded to this review

Dear Simonjacksoniom Thank you so much for taking time to provide a review following your recent stay with us at the Ascot Hotel on the Isle of Man. I am really pleased to note that you chose to stay with us for the first time. Thank you for your kind comments about he team, meals, cleaniliness and spacious rooms provided.... More 

clitheroe
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 30, 2015

Stayed here for the special Friday/Saturday deal. Best decision we have ever made. We loved it. The room was so nice with a nice big bathroom and a lovely sea view..Everything was immaculately clean with lovely fresh bedding and towels. There is tea/coffee making facilities and a bottle of water each was provided. Also there is a hair dryer, iron... More 

Helpful?
Thank pg29
clivep68, Manager at Ascot Hotel, responded to this review

Dear pg29 Thank you for taking the time to write your 5* review on your resent visit to the Ascot Hotel on the Isle of Man, I am pleased to hear that you had a pleasant stay. I will take great pleasure in sharing your very positive and welcoming review with all team members within the Hotel. Thanks again for... More 

belfast
Level Contributor
3 reviews
5 of 5 stars Reviewed November 14, 2015

My husband and I stayed at the Ascot for the second time last weekend . Obviously we enjoyed it the first time or we wouldn't have been back! The accommodation was clean and spacious and there was everything we needed. The staff at the Ascot are so friendly and helpful , they go the extra mile to make you welcome!... More 

Helpful?
Thank sharon a
Clive P, Manager at Ascot Hotel, responded to this review

Dear Sharon Thank you for taking the time to review your recent visit to the Ascot Hotel in the Isle of Man and for your 5* review. I will take great pleasure in sharing your very positive review with all of our staff, I am glad you enjoyed your second visit, we do hope you give us the opportunity to... More 

Spalding, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015

First time to the Isle of Man so had no idea on what to expect. After flight cancellations and many hours delays we finally arrived at the hotel in the dark. The greeting from Johnny at the reception was friendly and we found our room. Narrow staircase made us wonder what the room would be like....but it was great. Very... More 

Helpful?
1 Thank Simon H
Clive P, Manager at Ascot Hotel, responded to this review

Dear Mr Simon H Spalding Thank you for taking the time to review your first visit to the Ascot Hotel and the Isle of Man, especially after your troubles trying to get to us, but we are pleased you had a pleasant stay. I have taken great pleasure this morning in sharing your positive 5* review with all our (real... More 

1 review
5 of 5 stars Reviewed November 1, 2015 via mobile

I have stayed at the Ascot twice now and would gladly stay again the staff are very helpful and full of joy it's clean warm and cozy our room was cleaned ever day we cannot fault the place at all hopefully be back next year thanks to the staff for making it a pleasure to be there.

Helpful?
Thank Mike W
Clive P, Manager at Ascot Hotel, responded to this review

Dear Mr & Mrs M Wright Many thanks for your 5* review and taking the time to review your recent visit to the Ascot Hotel Isle of Man. I will take great pleasure in sharing your comments with all of our team members throughout the Hotel , we look forward to welcoming you back to the Ascot Hotel in the... More 

London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 17, 2015

This is a great place to stay if you plan a visit in Isle of Man. Friendly staff, best breakfast ever, and if you're lucky (or know to ask for) a room with a superb sea front view Super large room (payed for single room and got a 4 beds room), well furnished bathroom. One minus would be the lack... More 

Helpful?
Thank ioana2264
Clive P, Manager at Ascot Hotel, responded to this review

Dear Ioana 2264 Thank you for taking the time to review your recent visit to the Ascot Hotel Isle of Man. It's a pleasure receiving constructive feedback, and what a great 5* review thank you. We pride ourselves on our self service buffet breakfast and it's nice that it is appreciated, our reception team do try at all times to... More 

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