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All 23 Douglas hotels

Ascot Hotel

3.0 of 5 Hotel   |   7 Empire Terrace, Douglas IM2 4LE
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Ascot Hotel
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Ranked #3 of 23 hotels in Douglas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
tismike Retford, United Kingdom
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155 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Retford, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights after checking out the hotels on tripadvisor.The Ascot has been favourably received and we made a booking. i have no idea how it compares with other IOM hotels but along with the whole of the IOM it appears that progress has passed it by. I am sure that if the owners travelled to Dubai or... More

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5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent one night here having booked at short notice. Very impressed by the service given by front desk. The Manager rang round to find us a table at a restaurant (not easy on a Saturday night) without pushing the hotel's own restaurant (although I gather from other reviews that would have been worth a try). He even rang me the... More

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Leigh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a couple of nights ,very good and obliging staff,clean and tidy ,not sure about the multi tasking,bar service left a bit to be desired.breakfast exceptional for the hotel size.lots of easy lounge chairs in the reception area very comfortable

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have no idea how this hotel has such good reviews. It is old fashioned, the lift is like an old elevator shafr. The shower was like a watering can which kept going hot and cold and the parking is a nightmare, had to park a 5 minute walk away. The gym you can access is also very poorly equiped... More

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Dave M, General Manager at Ascot Hotel, responded to this review

Thank you for your review of the hotel, the comments of which have been noted. It would appear that most of your criticism of the hotel arises from factors outside of our control. Parking is an issue for the town of Douglas itself and we are not immune from that. However, our experience has proved that even after 6pm, when... More

Isle of Man, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We choose to eat hear after being recommend by friends for price and quality and service and we where not disappointed for £30.00 per couple for two courses and a bottle of house wine very good value and the staff went out of their way to make our night very enjoyable, we will be making this restaurant one of our... More

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Coventry, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel for my partner's 30th birthday after looking online as it looked good, and I certainly wasn't disappointed. From the moment we checked in, the staff couldn't do enough for us, the service was great. We were given our keys and went up the lift to our room (small lift but does the job!). All the rooms... More

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Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner booked this hotel for a surprise weekend, The hotel is situated one street back from the main promenade and is really quiet. The rooms are very spacious and even have a whirlpool bath. The staff are very friendly and could not do enough for us. I would also recommend the hotel for food, as the £30 per couple... More

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17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I had to visit family on the Isle at short notice, so found this hotel online and took a punt. I was very pleased - for a reasonable rate (and in the high season, too), I got a good sized room, nice breakfast, and free wi-fi. The room did seem to be a little off-level - and that was without... More

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Haywards Heath, United Kingdom
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is situated about half way along the promenade one road back so there isn't any traffic noise. My room "Leger" (203) was at the back and was unbelievably quiet. I spent four very relaxing nights at the hotel. My room had everything I needed. Breakfast and dinner were all excellent and the staff were both friendly and efficient.... More

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed here for five days. The cheerful staff were extremely polite and helpful and the quality of food was very good. We had booked a superior room which was colourful and spacious. It is close to the sea front and very handy for the horse tram that runs along the front.

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Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascot Hotel 3*
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas

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Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#1 On the Beach Hotel in Douglas #3 Business Hotel in Douglas #4 Romantic Hotel in Douglas
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Official Description (provided by the hotel)
Comfort and luxury at an affordable price, the Ascot Hotel is well known for delivering quality service and facilities at a tariff which won't stretch your wallet. All our rooms have a spa bath fitted as standard ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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