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All 23 Douglas hotels

Ascot Hotel

3.0 of 5 Hotel   |   7 Empire Terrace, Douglas IM2 4LE
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84%
Ranked #4 of 23 Hotels in Douglas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
peter s Manchester, United Kingdom
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159 reviews from our community

Traveler rating
    80
    50
    19
    5
    5
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23
51
16
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

i would recommend this hotel we have just had an amazing weeks holiday there .the rooms where huge and the staff were so helpful and friendly .this was my first trip to the isle of man but will not be my last .a huge thank you to all of the staff for helping to make our stay so good

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Fleetwood, Lancashire
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Situated up a slight incline, just away from the promenade at Douglas, this hotel proved to be a convenient location for my business trip. I was put into one of their suites for my two night stay and this was more than adequate. The size was good and the cleanliness was spotless. Whilst there I had breakfast on both mornings... More

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Derbyshire
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only came here for the food but the hotel did look very nice, clean and if we were looking for hotel accomodation I would definately give this a go. Anyway, we ate here - £9.99 for a carvery main course and a pint or bottle of your choice (I had the 185ml bottle of red wine). Plenty to choose from... More

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Athens, Greece
Contributor
20 reviews 20 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for a couple of days during August 2014. I believe it is a very decent 3* hotel. It is close to the centre, close to the beach, it has a nice restaurant and the service is very decent as well. I really enjoyed my dinner there and also the sea view from my room was... More

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Dave M, General Manager at Ascot Hotel, responded to this review

Thank you very much for your review of the hotel. We are extremely happy that you were pleased with your stay and will pass on your comments to staff about the decent levels of service you encountered with us. The WIFI issue to which you referred has now been sorted out as we have installed software to change passwords regularly... More

Retford, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for 2 nights after checking out the hotels on tripadvisor.The Ascot has been favourably received and we made a booking. i have no idea how it compares with other IOM hotels but along with the whole of the IOM it appears that progress has passed it by. I am sure that if the owners travelled to Dubai or... More

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Banbury
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night here having booked at short notice. Very impressed by the service given by front desk. The Manager rang round to find us a table at a restaurant (not easy on a Saturday night) without pushing the hotel's own restaurant (although I gather from other reviews that would have been worth a try). He even rang me the... More

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Leigh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a couple of nights ,very good and obliging staff,clean and tidy ,not sure about the multi tasking,bar service left a bit to be desired.breakfast exceptional for the hotel size.lots of easy lounge chairs in the reception area very comfortable

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

I have no idea how this hotel has such good reviews. It is old fashioned, the lift is like an old elevator shafr. The shower was like a watering can which kept going hot and cold and the parking is a nightmare, had to park a 5 minute walk away. The gym you can access is also very poorly equiped... More

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Dave M, General Manager at Ascot Hotel, responded to this review

Thank you for your review of the hotel, the comments of which have been noted. It would appear that most of your criticism of the hotel arises from factors outside of our control. Parking is an issue for the town of Douglas itself and we are not immune from that. However, our experience has proved that even after 6pm, when... More

Isle of Man, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

We choose to eat hear after being recommend by friends for price and quality and service and we where not disappointed for £30.00 per couple for two courses and a bottle of house wine very good value and the staff went out of their way to make our night very enjoyable, we will be making this restaurant one of our... More

Was this review helpful? Yes 1
Coventry, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 31, 2014

I booked this hotel for my partner's 30th birthday after looking online as it looked good, and I certainly wasn't disappointed. From the moment we checked in, the staff couldn't do enough for us, the service was great. We were given our keys and went up the lift to our room (small lift but does the job!). All the rooms... More

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Additional Information about Ascot Hotel

Address: 7 Empire Terrace, Douglas IM2 4LE
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ascot Hotel 3*
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Also Known As:
Ascot Hotel Douglas
Ascot Hotel Isle Of Man/Douglas

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