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Ascot Hotel

Certificate of Excellence
7 Empire Terrace, Douglas IM2 4LE
Hotel amenities
Ascot Hotel
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Ranked #2 of 23 Hotels in Douglas
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Donna M Omagh, United Kingdom
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197 Reviews from our TripAdvisor Community

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Traveler rating
    106
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    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (43)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (18)
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Omagh, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from an excellent 3day trip to isle of man. The hotel is located at the top of a hill just off the prom so perfect location. Staff were so helpful and friendly. Nothing was too much trouble for them. We booked a superior room for some additional room since we were traveling with my 18month old son and... More 

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Cheshire
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel are amazing, always smiling, so very helpful and very obliging. They really make this hotel stand out. The chef offers alternatives should your choice have run out, he then makes the dish especially for you. The food was excellent at every meal, don't forget to try the kippers! One evening the hairdryer in my room... More 

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Portsmouth, United Kingdom
Level Contributor
155 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is away from the town centre as are many others, and upon arrival , considering the generally glowing reviews, the first reaction in "oh dear! " Peeling paintwork and unappealing entrance do it no favours at all. Its a big let down, echoing anyones fears about what they will find inside. Being kind about the Hotel its very... More 

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Dave M, General Manager at Ascot Hotel, responded to this review

Thank you very much for taking the time to write a review of the hotel. I do take on board your point about the front of the building which is part of a five year refurbishment plan which also includes bedrooms, reception, restaurant , kitchen and communal areas. We have invested heavily in these areas over the last 3-4 years... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was fantastic! The welcome we received by the staff was lovely and all members of staff could not help you enough. The bedroom was clean and tidy and the food in the hotel was the best we have ever had. The hotel was in a fantastic position, just off the prom. We cannot recommend this hotel enough and... More 

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Dave M, General Manager at Ascot Hotel, responded to this review

Hi Carol Thank you very much for taking the time to write a glowing review of the hotel. We are so happy that you all all enjoyed your holiday with us on out beautiful island and we hope to see you all again at some time in the future. More 

Peterborough, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was comfy clean nice staff food was nice very limited on car parking as you would expect on the island lots of places to see things to do and to surprise friend.nice island of course go in summer .

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Miami Beach, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights there and where happy with friendliness of reception, room service. Our room was clean after our walk to breakfast, you could also have breakfast at the hotel, we choose to have a walk and explore Douglas. Great city! Location was great. Thanks

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London, United Kingdom
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall our stay was good and the staff mostly very friendly and helpful. The bed was comfortable but a bit short for me. Breakfast had a good buffet selection but we did not like the coffee. Good value in a location midway along the promenade with a bus and horse tram service to the other ends e.g. for the Steam... More 

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Liverpool
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed here since I was a child with my parents and now 39 years later I take my family! David and his team could not make you more welcome, and the hotel itself is lovely. Rooms are spotless, and food is great. Brilliant location within easy walking distance if everything in Douglas, the prom and seafront. The Isle of... More 

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Hitchin
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Ascot for TT fortnight, had only booked for the first week but things were moved around to accommodate me for the Second. I'm so grateful they did as I had a great holiday in what must be the best hotel in Douglas, certainly the best I've stayed in over several years of attending the TT and Manx... More 

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Dave M, General Manager at Ascot Hotel, responded to this review

Thank you very much for your review and kind words about the hotel. We are so happy you enjoyed the fortnight and we look forward to welcoming you back again next year. More 

Warminster, United Kingdom
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had booked a short holiday with "Rail Discoveries", which involved staying at the 3* Ascot Hotel on a BB & EM basis. 3*? They deserve at least 4* - very comfortable room (The Windsor) and superb meals. Cheerful and helpful staff - would happily stay there again.

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