We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sefton Hotel

4.0 of 5 Harris Promenade, Douglas IM1 2RW
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sefton Hotel
Professional photos View all
Browse nearby
Sefton Hotel
Write a Review

342 reviews from our community

Traveler rating
    110
    113
    72
    33
    14
See reviews for
43
131
18
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (76)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (49)
All months
isle of man
Top Contributor
63 reviews 63 reviews
28 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife bought me a one night package deal for my birthday, accommodation including breakfast. She paid an extra £10 each to dine in the gallery restaurant instead of Sir Normans restaurant. I have never stayed here before but had dined in Sir Normans. We checked in on the Saturday 1st November. The room we were given was 223,it is... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review although we are extremely disappointed and sorry to hear your feedback. We have tried to contact you by telephone, without success and will follow this response up with a letter with a view to discussing your stay further. Again please accept our apologies. More

Douglas, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is like a grand old lady being supported by her granddaughter! We stay every December for a special night out with the family. The new section is lovely although I've never been lucky enough to get an Atrium Room, as we've always asked for a sea view! The views are fantastic across the bay. The old section is... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review and for your feedback. Yes indeed the older section of the hotel is indeed quirky - as you may be aware The Sefton first opened its doors back in 1892 and retains much of its original character, despite new additions being added on over the years. We are pleased to hear you enjoyed your... More

Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment that you enter this hotel you feel special. The welcome is friendly and informative. I stayed in a room looking over the atrium and can honestly say that it takes your breath away. The beds were extremely comfortable and the room was exceptionally clean. I ate at the hotel restaurant, while a bit pricey you get what... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

What a fantastic review, thank you. We are of course delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. We certainly hope that you will get the chance to stay with us again and we look forward to welcoming you back again. More

Preston, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Sefton for 5 nights in September, booked through IOM events company. We had dinner, bed and breakfast. We stayed in an atrium room with a very nice balcony. We were able to take lunch in the bar instead of dinner when we were going out in the evening. Altogether a very nice stay.... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review and for your 5 star rating. We are delighted to hear that you enjoyed your stay with us.....comments such as "we could not fault our atrium room" are always a pleasure to receive. We look forward to welcoming you back next time you visit the Island. More

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just booked out of The Sefton following a 5 night stay. On arriving much too early (5:30am! & having had little sleep due to an incorrect sailing) we still received a warm & understanding welcome from the reception manager, Tom, when we explained how we needed an early check-in Tom organised just that with no flap or problem. Thereafter we... More

Was this review helpful? Yes 2
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and for your 5 star rating. We are of course delighted to receive your comments and thrilled to hear that you "wouldn't stay anywhere else". Feedback on our staff, especially individual feedback, is always welcome and hugely appreciated - we have passed your comments on to the members of staff... More

Ipswich, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 20, 2014

We booked the Hogarth Suite at the Sefton for 4 nights and were suitably impressed. A large clean suite, well more like an apartment to be honest and excellent value at under £250 per night including dinner The food is good and so are the staff, all in all excellent

Was this review helpful? Yes
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and for your 5 star rating. We are delighted to hear you enjoyed your stay in one of our Suites ...these Suites were added to the Sefton in 2009 as part of a large renovation project with the aim of creating a unique 5 star offering on the Island. As... More

Rickmansworth, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 20, 2014

My friend and I stayed here as we were going to an Overtones concert at Villa Marina. The first room we were in was on the third floor. It was very dull and drab and there was a noxious smell. We looked out of the window and we were overlooking their bins and there was rubbish everywhere - Sefton Hotel... More

Was this review helpful? Yes
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and for your comments which are noted. We are sorry to hear of your initial experience with your room, this is obviously unacceptable, please accept our sincere apologies. On the plus side we are pleased we were able to move you to an Atrium room and that you were happy... More

Sussex
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 19, 2014

Back again on business and there is something nice about knowing where you are going and what to expect. I go there so often that I always get an atrium room at the far end this is delightful. People like Tony on reception always make a difference - nothing is too much trouble. I used the restaurant one evening with... More

Was this review helpful? Yes
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and indeed for your repeat business. Thank you also for your comments regarding our staff, particularly Tony ....such personal comments are always appreciated and we will of course pass these on. We look forward to welcoming you back on your next trip. More

Manchester, England, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

Sea front hotel near to centre of Douglas, good food, decor tired, noisy when functions taking place, parking woeful, staff attentive and friendly, Restaurant closed on a sunday evening even for residents

Was this review helpful? Yes
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review and for your comments. The hotel as you say is near to the centre of Douglas and whilst there is parking in our underground carpark, this is limited. We are pleased to hear you found our staff attentive and friendly. As you quite rightly state, the Gallery restaurant is indeed closed on a Sunday,... More

N.W. England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 30, 2014

We booked our three night stay via i.o.m. events with no knowledge of the Hotel other than it had Wheelchair-accessible rooms available (a rarity on the Island). What a wonderful surprise we had upon arrival...made all the more so by the warm welcome afforded us by Anthony, which remained genuine throughout our stay. The A la Carte Restaurant provided wonderful... More

Was this review helpful? Yes 4
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you so much for your 5 star review and for your kind comments regarding our staff - as always such individual feedback is greatly appreciated and we will of course pass these on to the relevant staff. We are pleased you enjoyed the food in our Gallery Restaurant and of course breakfast overlooking Douglas bay. We will liaise with... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sefton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sefton Hotel

Address: Harris Promenade, Douglas IM1 2RW
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sefton Hotel 4*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sefton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sefton Hotel Douglas
Sefton Hotel Isle Of Man/Douglas

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (3)
Viewed
Bathroom (4)
Viewed
Room/suite (27)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
3:43
Videos (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay