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All 23 Douglas hotels

Sefton Hotel

4.0 of 5 Hotel   |   Harris Promenade, Douglas IM1 2RW
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67%
Ranked #9 of 23 hotels in Douglas
A recent review
3 of 5 stars reviewed 2 days ago
Davidh1977 Sutton Coldfield, United Kingdom
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304 people have reviewed this hotel

Traveler rating
    102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Sutton Coldfield, United Kingdom
Top Contributor
193 reviews 193 reviews
63 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pretty reasonable all round without anything really standing out. The rooms well clean and of the quality expected for this price of hotel without exceeding expectations. Breakfast was reasonable but the room was very open plan and lacked character whilst the bar meal I had in the evening was fairly priced but not outstanding.

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Cleckheaton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel right on the seafront, middle of bay and right at the end of the main shopping precinct. Staff were brilliant, the hotel was very clean and well maintained. We ate at both the Gallery, and the Sir Norman both meals were lovely. As for breakfast also excellent every day we stayed for a week 16th-23rd July

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Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When you walk through the doors of the Sefton you know you are entering a hotel whose heyday could probably be considered to be about a hundred years ago,there is a certain style that has never left it. There a some areas that seem a little tired but on the whole, the hotel is in fine order; the room I... More

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Staffordshire Moorlands
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our first time in the Isle of Man and therefore at The Sefton Hotel. After making our booking we did read a lot of the previous reviews but decided we would still go and see for ourselves as it seemed the comments ranged from good to bad and back again. First impression on arrival – a typical Victorian building that... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and for your fair and balanced feedback. The hotel as you say is a typical Victorian building - it actually first opened its doors in 1892 and as a result does have a few "quirks" which makes it far from your typical Premier/Travelodge type hotel as you state. Thank you... More

Contributor
14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here several times during past 3 years. Good location on the sea front but the hotel is looking a little tierd. Facilities are acceptable but nothing to get excited about. Average age of the guests seemed to be 60+, which is fairly typical for Isle of Man. I would stay again but I only use the hotel to get... More

Was this review helpful? Yes 2
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and for your feedback which is duly noted. Thank you for your continued custom which is appreciated and we look forward to welcoming you back again. More

Coventry, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location and very good, attentive staff. We ate in The Gallery restaurant and had an excellent meal. The room was very good, plenty of room and lovely views over the bay. The only down side was being directly above the entrance to the Bar it was a bit noisy when late night revellers were going home!

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SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review. We are very pleased you enjoyed your stay with us and thank you for your comments regarding our staff and food at The Gallery restaurant. As you say, The Sefton is in a great location and enjoys lovely views over the bay. We look forward to welcoming you back again... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a wedding recently, lovely hotel, great location, really interesting idea with the indoor balcony area but the best thing about it by mikes was the staff, friendly, helpful and kept our large family very happy. My young cousin fell, hurt herself and the bar staff bought the hotel teddy mascot to give her. Really couldn't thank them... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review and thank you in particular for your comments regarding our staff. All such feedback is gratefully received and we will of course pass your comments on. We are delighted you and your family enjoyed your stay with us especially given it was for such a special occasion. More

Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated on the promenade in Douglas very close to the theatre and ice cream place. The staff were very helpful and friendly and assisted with an early breakfast for a group of us beyond what was usually available. I had a sea view room which was in keeping with the era of the hotel but had a... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit your feedback following your stay with us. We are delighted you found our staff helpful and friendly and your room clean. As you say The Sefton is situated on the promenade and central to the theatre and shops. Thank you for staying with us and we look forward to welcoming you back... More

Isle of Man, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have just eaten at the gallery restaurant and the quality of the service and the food is going down hill fast. We had three different beef fillet dishes and all of them were tough. One vegetarian dish which was in edible. Such a shame as this has always been our number one choice for celebrations but will look for... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review following your meal at The Gallery Restaurant and please accept my apologies for the delay in responding to you. We are very sorry to hear your comments regarding the quality of the service and food - we normally receive high praise for our food and we assure you that your comments have been taken... More

Manchester UK
Top Contributor
54 reviews 54 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We paid £130 for our atrium room which is billed as a "luxury room". It is some time since you could have said it bore any resemblance to luxury - but to be positive, it was clean,& had most of the things we wanted. I expected a hairdryer, but a call to reception resulted in a small hairdryer being dropped... More

Was this review helpful? Yes 1
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit feedback following your stay at The Sefton. All feedback is essential to us and your comments will be reviewed and addressed where possible. On the plus side we are pleased you found your room clean and our staff helpful and overall you had a good holiday. Thank you for chosing to stay... More

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Additional Information about Sefton Hotel

Address: Harris Promenade, Douglas IM1 2RW
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sefton Hotel 4*
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Also Known As:
Sefton Hotel Douglas
Sefton Hotel Isle Of Man/Douglas

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Douglas
Hotel Class
Official Description (provided by the hotel)
A luxurious 4-star hotel in Douglas, close to the capital’s main shopping and business districts, The Sefton combines finely restored Victorian elegance, a modern extension centred round a beautiful indoor water-garden, and the new 5-star quality Sefton Suites. If you want luxury, convenience and tranquillity, The Sefton is the obvious choice. ... more   less 
Number of rooms
78

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