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Sefton Hotel

Harris Promenade, Douglas IM1 2RW
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1 room 1 adult
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434 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved the room which overlooked the water garden and had a balcony. Really unexpected treat. Huge bed and room was as clean as a whistle! Lovely food and service. My regret was not having any spare time to enjoy it fully

Helpful?
Thank Justine M
Douglas, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I recently held our wedding reception in the Sefton hotel in the Harris restaurant.I would like to say that from start to finish your fantastic staff were so attentive to our every need and that of our guests.The food was out of this world and family and friends are still talking about it.days later so compliments to... More 

Helpful?
Thank kate b
A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago via mobile

This was our 3rd stay in one of the Sefton Suites & was very enjoyable with a very spacious living/dining area. The bath was great with the jacuzzi setting although was tricky to actually work. The bed was comfy on one side, but unfortunately I think it was 2 mattresses put together to make one and my husbands side was... More 

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Thank A TripAdvisor Member
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked & paid for a luxury upper storey suite. When we arrived to check in no upper storey suite available for us even though we had prepaid. We were given an ordinary basic room which is £110 cheaper than a suite.

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5 Thank CarolineMur
Mexico City
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 6, 2016

Location is good and staff was nice, but the hotel needs a renovation. Rooms looked like they have been like that since the 80's and the mattress was not comfortable at all. The shower was very uncomfortable, specially the plastic shower curtain. They promised a room with a nice view, and it turned out to be a view of an... More 

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4 Thank Everab
Amersham, United Kingdom
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 31, 2015

Hotel is very easy to find and has a small car park at the rear. We weren't able to get into either of the disabled bays on the first night and the member of staff at the reception desk offered to move the hotel's van out of the car park to allow us to park there. Really nice touch! Finding... More 

Helpful?
1 Thank simonlee001
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

Stayed for 1 night with my wife after Christmas party in Douglas, thought we would have added luxury of a 'suite'! Reception staff were friendly on arrival and bar staff were also good but the room was terrible. Whilst the bathroom was ok the bed was uncomfortable and the rest of the room was dirty, even a vomit stain on... More 

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2 Thank Richard H
Level Contributor
128 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed December 18, 2015

The staff weren't very welcoming and have little idea about service with a smile. We stayed in a suite but there was little insulation between our ceiling and the floor above, the couple above got back in the early hours and after they had finished tap dancing for 30 minutes, embarked upon a night of passion !! Their stamina was... More 

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4 Thank Andy C
Isle of Man, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 28, 2015 via mobile

I stayed last night at the sefton - the staff were fantastic and the room looked great. However, we had no hot hot water in our room from the time we arrived and when we left at 9 am still nothing. The fire arm kept going off and when we returned to our room, the door was open and milk... More 

Helpful?
3 Thank Simonjacksoniom
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 23, 2015 via mobile

Stayed at this hotel for 1 night on business. Room was at the back of the hotel so nice and quiet. Large room with large bathroom. Wifi worked well and breakfast was excellent. Only 1 lift working so may have been a problem if the hotel was busy. I would certainly come back if I returned to the I of... More 

Helpful?
Thank Dazza997
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for your 5 star review. We are delighted to hear that you enjoyed your stay with us - it is always appreciated when our guests take the time to submit a review. We certainly hope that you will get the chance to stay with us again and we look forward to welcoming you back again. More 

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