We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sefton Hotel

4.0 of 5 Harris Promenade, Douglas IM1 2RW
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sefton Hotel
Professional photos View all
Browse nearby
Sefton Hotel
Write a Review

334 reviews from our community

Traveler rating
    106
    112
    71
    32
    13
See reviews for
43
126
18
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (334)
  • Mar-May only
    (76)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (49)
All months
Sussex
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Back again on business and there is something nice about knowing where you are going and what to expect. I go there so often that I always get an atrium room at the far end this is delightful. People like Tony on reception always make a difference - nothing is too much trouble. I used the restaurant one evening with... More

Was this review helpful? Yes
Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Sea front hotel near to centre of Douglas, good food, decor tired, noisy when functions taking place, parking woeful, staff attentive and friendly, Restaurant closed on a sunday evening even for residents

Was this review helpful? Yes
N.W. England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked our three night stay via i.o.m. events with no knowledge of the Hotel other than it had Wheelchair-accessible rooms available (a rarity on the Island). What a wonderful surprise we had upon arrival...made all the more so by the warm welcome afforded us by Anthony, which remained genuine throughout our stay. The A la Carte Restaurant provided wonderful... More

Was this review helpful? Yes 4
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you so much for your 5 star review and for your kind comments regarding our staff - as always such individual feedback is greatly appreciated and we will of course pass these on to the relevant staff. We are pleased you enjoyed the food in our Gallery Restaurant and of course breakfast overlooking Douglas bay. We will liaise with... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed with my parents for the weekend. I had originally booked the Best Western as it was important that the hotel had a lift but then I found the Sefton had lifts and could provide a room near the lifts for my parents who have mobility difficulties. Their room was an atrium room which was lovely. Ours was a... More

Was this review helpful? Yes 2
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

We are so pleased to hear that both you and your parents enjoyed your stay with us. As you quite rightly state, the Atrium rooms are located in the newer section of the hotel, being added in 1999. The Sefton first opened its doors in 1892 and despite expansion over the years has retained its character and is as you... More

Howden, United Kingdom
Top Contributor
271 reviews 271 reviews
45 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times previously when on business in Douglas, but not for a number of years. On this occasion I brought my wife for a short break, and was thoroughly disappointed in the accommodation. The Sefton has not kept up with the times, and it shows. Unfortunately we could not have a sea view room... More

Was this review helpful? Yes
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for taking the time to submit a review although we are disappointed to hear that we did not live up to your expectations on this occasion. We have noted your comments regarding the shower curtain and bathroom products and will of course pass these on to the staff concerned. On the plus side, we are peased you enjoyed... More

Barrhead, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

We spent three nights at the Sefton. The rooms overlooking the atrium are lovely and should be requested so not to be placed in the older section of the hotel . There was a separate siting area looking out onto the Atrium. The breakfast was good value for the overall price. This was provided in a buffet style with the... More

Was this review helpful? Yes 4
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

A belated "welcome to the Isle of Man" ....it's not often that we get guests travelling to the Island from as far afield as Canada. The Sefton first opened its doors in 1892 and whilst the hotel has expanded and changed in that time it does as you say retain its "old charm and historic value". We are pleased you... More

Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 12, 2014

Very busy during TT weeks but food choice limited then to a ' high through put' model. When less busy there is very little atmosphere, with canteen style tables and bright lights. Shane - could ve do much better. Food drink and staff were all ok but there was nothing special outside TT

Was this review helpful? Yes 2
SeftonHotelManager, Manager at Sefton Hotel, responded to this review

Thank you for submitting a review. As you quite rightly state, TT is a very busy period for us and we do have to cater for large numbers. I am assuming from your review that you are referring to Sir Normans, which serves a bar food style menu, as opposed to the Gallery which is our fine dining traditional restaurant.... More

Warrington, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed September 8, 2014

I came here with work arriving at 11.36pm from the boat. No reception team at night only a mann smoking on the front. He gave me the key without any instructions where to go. They have 4 lifts all going to different parts of the hotel (you have to choose your colour as cannot walk around) The hotel felt like... More

Was this review helpful? Yes 1
SeftonHotelManager, General Manager at Sefton Hotel, responded to this review

Thank you for your review. What can I say. Sorry just does not seem long enough. It appears that your visit started badly and never really got back onto the level. I can assure you that what you experienced is not a true likeness of The Sefton as can be seen from our other reviews. I shall ensure that my... More

Lancashire
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 5, 2014

We were told the Sefton was Douglas' best!? It's not up to date, but perhaps that's why folk go? Right on the Prom. We had sea view rooms. Really excellent views. Lift not working for all visit. Sir Normans bar snack food dreadful, I'm afraid. Stodgy, greasy. On the other hand breakfast was damn good. Wanted 1 kipper tho, kept... More

Was this review helpful? Yes 3
SeftonHotelManager, General Manager at Sefton Hotel, responded to this review

Thank you so much for your review. I am pleased that you enjoyed your stay but disappointed that the food offering in Sir Normans bar lounge was not to your taste. Sir Normans serves a relaxed bar food style menu as opposed to the Gallery which is our fine dining traditional restaurant. I am pleased that you found the team... More

Hove, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 4, 2014

A good hotel, clean, with friendly helpful staff. Lacked one or two 4 star things, like bath robes. Restaurant good but did not changed menu during our 6 night stay which meant we ate out more than we intended. Loved the big airy atrium room. Very good breakfasts in a room overlooking the bay. Shower was a bit small and... More

Was this review helpful? Yes 5
SeftonHotelManager, General Manager at Sefton Hotel, responded to this review

Thank you so much for your positive review following your break here at The Sefton Hotel. I am pleased that you enjoyed your stay and look forward to welcoming you back. The team strive to deliver a friendly, relaxed,but professional service and will be happy that you experienced this. Thanks again. Robert Duncan More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Sefton Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sefton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sefton Hotel

Address: Harris Promenade, Douglas IM1 2RW
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sefton Hotel 4*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Venere, Odigeo and Tingo so you can book your Sefton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sefton Hotel Douglas
Sefton Hotel Isle Of Man/Douglas

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (4)
Viewed
Room/suite (27)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
3:43
Videos (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay