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All 36 Douglas B&Bs / inns

Arrandale House & Apartments

3.0 of 5 Small Hotel   |   39 Hutchinson Square, Douglas IM2 4HW
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Arrandale House & Apartments
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Ranked #16 of 36 Douglas B&B and Inns
A recent review
5 of 5 stars Reviewed October 25, 2014
Dave A
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184 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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3 reviews 3 reviews
5 of 5 stars Reviewed October 25, 2014

Myself & 2 mates stayed for 9 days for the tt.the accomadation,food & overall service was second to none.we were in walking distance of bray hill,the pits & just up the road from the promanade which as stunt shows all week.had a great week & top digs,thanks & we'll be back in 2015

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1 review
4 of 5 stars Reviewed September 28, 2014

Kev and Susan Our 4th stay at the hotel for the MGP week, and as usual very happy with the hospitality, accommodation and the excellent breakfast, most of rooms have a view over Douglas Bay, only a short walk in to Douglas, see you next year thanks

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2 reviews
4 of 5 stars Reviewed September 23, 2014

The appartments look a bit aged and in my opinion should be refurnished, but everything you need is there. The rooms were clean enough for what we expected! What makes Arrandale really special is the staff. Rose and Theo were very very helpfull. 5mins to walk to Douglas promenade, bars, etc. We will keep Arrandale in mind once we come... More 

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Hobart, Tasmania, Australia
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 22, 2014

We have travelled all over UK in the past month. Some accommodation has been great and some not so great, but I was appalled at the conditions we were subjected to at this venue. Staff were not particularly helpful when checking in and couldn't direct us to a grocery store or supermarket. On entering the ground floor apartment we were... More 

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Oxford, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 17, 2014

This hotel is located in a very quite street in Douglas and away from most of the shops,pubs and restaurants.The room I was allocated was clean and quite comfortable with tea making facilities and fresh linen was provided each day. The breakfast was sufficient enough to meet the needs of all customers The downside for me (who was without transport)... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

Thank you for your review. Although we are situated on a hill, there are several bus stops close by and it is only 5 mins walk to the main high street. The advantage we have is that we have great views over the town and the bay because of our elevated position. Plus there is plenty of free unrestricted overnight... More 

Douglas, null, Isle Of Man
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Another brilliant year with our friends at the Arrandale House, nothing is too much trouble for the staff. This was our 14th year and we have never had anything to complain about. I have read the other reviews and quite frankly they don't give the place the credit that is due. OK, some items are a bit worn, but seeing... More 

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 23, 2014

The whole place needs to be brought forward by about 10 years as the "superior" twin room I stayed in was shabbily furnished with bits of what looked like charity shop odds and ends. The room service was little more than a straightening of the bed sheets (two mugs I used were left on the dressing table and remained uncleaned... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

We are sorry that we failed to meet your expectations. We were not aware that the closer on the front door was causing disruption above as no previous guest has ever mentioned it but we have replaced the closer, just to be sure. Interestingly, the furniture in that room came from a five star hotel refurbishment and the Hotel Inspector... More 

12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 5, 2014

On arrival we entered what we thought was a rather dark,narrow and uninviting reception area,the lady that greeted us was friendly enough.It would have been useful to have warned us prior to or at the time of booking that our room was on the third floor with no lift.Had either my wife or I been elderly or infirm we would... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

We appreciate your comments. We do state quite clearly on our website that we do not have a lift. We do have ground and lower floor accommodation available and are always willing to give guests assistance with luggage if required. If guests have mobility issues, we ask that they request lower floors when booking, or preferably, speak to us direct... More 

Bournemouth, United Kingdom
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed August 1, 2014

We stayed six nights and found this a comfortable and clean place. Breakfast was good and efficiently served and evening meals were available. Nice sea view from our room. We were able to leave our case after checking out until we needed to travel to the airport for our evening flight. Very convenient and quiet location. Would certainly stay again.

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Darlington, United Kingdom
Top Contributor
59 reviews 59 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

With a teenager to house in a separate bedroom, an apartment was always going to be necessary for our family holiday. We booked the two bed apartment no 3 at Arrandale and found it to be in a great location for Douglas town centre but the apartment itself was a lot more basic than we expected. I find myself writing... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

Thank you for your comments, we always welcome constructive criticism and sometimes a fresh eye can see things that we, as owners and not 'users' of the apartment can miss. We have had a new sofabed on order for this apartment since February. It is being custom made by local upholsterers as standard sofas will not fit down the corridor... More 

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Additional Information about Arrandale House & Apartments

Address: 39 Hutchinson Square, Douglas IM2 4HW
Phone Number:
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arrandale House & Apartments 3*
Number of rooms: 18
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Also Known As:
Arrandale House & Apartments Isle Of Man/Douglas

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