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Arrandale House & Apartments

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39 Hutchinson Square, Douglas IM2 4HW
Arrandale House & Apartments
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Ranked #16 of 36 Douglas B&B and Inns
A recent review
4 of 5 stars reviewed 5 days ago
quayle74 Northwich, United Kingdom
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a very special trip,my husband is terminally ill and this apartment was great. Easy access to everything, parking was no trouble. Lovely view of the sea as we ate breakfast. We had one bedroom and there was a sofa bed too. Very accommodating owner nothing was too much trouble.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

Myself & 2 mates stayed for 9 days for the tt.the accomadation,food & overall service was second to none.we were in walking distance of bray hill,the pits & just up the road from the promanade which as stunt shows all week.had a great week & top digs,thanks & we'll be back in 2015

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1 review
4 of 5 stars Reviewed September 28, 2014

Kev and Susan Our 4th stay at the hotel for the MGP week, and as usual very happy with the hospitality, accommodation and the excellent breakfast, most of rooms have a view over Douglas Bay, only a short walk in to Douglas, see you next year thanks

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2 reviews
4 of 5 stars Reviewed September 23, 2014

The appartments look a bit aged and in my opinion should be refurnished, but everything you need is there. The rooms were clean enough for what we expected! What makes Arrandale really special is the staff. Rose and Theo were very very helpfull. 5mins to walk to Douglas promenade, bars, etc. We will keep Arrandale in mind once we come... More 

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Hobart, Tasmania, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 22, 2014

We have travelled all over UK in the past month. Some accommodation has been great and some not so great, but I was appalled at the conditions we were subjected to at this venue. Staff were not particularly helpful when checking in and couldn't direct us to a grocery store or supermarket. On entering the ground floor apartment we were... More 

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Oxford, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 17, 2014

This hotel is located in a very quite street in Douglas and away from most of the shops,pubs and restaurants.The room I was allocated was clean and quite comfortable with tea making facilities and fresh linen was provided each day. The breakfast was sufficient enough to meet the needs of all customers The downside for me (who was without transport)... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

Thank you for your review. Although we are situated on a hill, there are several bus stops close by and it is only 5 mins walk to the main high street. The advantage we have is that we have great views over the town and the bay because of our elevated position. Plus there is plenty of free unrestricted overnight... More 

Douglas, null, Isle Of Man
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Another brilliant year with our friends at the Arrandale House, nothing is too much trouble for the staff. This was our 14th year and we have never had anything to complain about. I have read the other reviews and quite frankly they don't give the place the credit that is due. OK, some items are a bit worn, but seeing... More 

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Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 23, 2014

The whole place needs to be brought forward by about 10 years as the "superior" twin room I stayed in was shabbily furnished with bits of what looked like charity shop odds and ends. The room service was little more than a straightening of the bed sheets (two mugs I used were left on the dressing table and remained uncleaned... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

We are sorry that we failed to meet your expectations. We were not aware that the closer on the front door was causing disruption above as no previous guest has ever mentioned it but we have replaced the closer, just to be sure. Interestingly, the furniture in that room came from a five star hotel refurbishment and the Hotel Inspector... More 

Wolverhampton.
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 5, 2014

On arrival we entered what we thought was a rather dark,narrow and uninviting reception area,the lady that greeted us was friendly enough.It would have been useful to have warned us prior to or at the time of booking that our room was on the third floor with no lift.Had either my wife or I been elderly or infirm we would... More 

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Rose F, Owner at Arrandale House & Apartments, responded to this review

We appreciate your comments. We do state quite clearly on our website that we do not have a lift. We do have ground and lower floor accommodation available and are always willing to give guests assistance with luggage if required. If guests have mobility issues, we ask that they request lower floors when booking, or preferably, speak to us direct... More 

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

We stayed six nights and found this a comfortable and clean place. Breakfast was good and efficiently served and evening meals were available. Nice sea view from our room. We were able to leave our case after checking out until we needed to travel to the airport for our evening flight. Very convenient and quiet location. Would certainly stay again.

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