The location is great, but even when the hotel is not full you are not given a sea view room. That would have made my stay! The room I was given was small, but a queen size bed did just fit in it. The bathroom was comfortable and of a good size. The breakfast was of good quality too. As... More

We had booked in for 5 nights with a sea view. Our room was lovely and the corridors to the room were a bit up and down, as was our room, which added character. The chambermaid service was fantastic. The room was serviced while we were at breakfast. The downside was that on arrival on 3 October the receptionist could... More

I stayed here on a business trip for three nights. I had a cheaper room (£69) which meant no view and a fairly compact room, but apart from its small size and thin walls it was perfectly adequate. A good en-suite with a really first class shower and the room itself, though small, had everything you would need, including a... More

I went to the Isle of Man for business for 3 nights, our company normally books us in the Sefton but that was too expensive and therefore found the Empress on the HRG booking site quoted £75 for a double with breakfast but paid £20 more for an Executive room. My room was 105 and was a good size, king... More

The staff were pleasant & helpful and the food was pleasant. The dining room is a little jaded & is overdue a facelift. I stayed in the back of the hotel, the room was clean but very compact however for the long weekend it was ok. The other niggle was the noise caused by doors slamming due to over enthusiastic... More

Stayed here for a weekend . Staff brilliant. Breakfast great, rooms cosy, enjoyed listening to the young pianist in the bar which was v relaxing. Hotel a hidden gem!! More

Stayed here for three nights during a trip to see a gig at the Villa Marina. We were allocated a small room on check in but moved to a much larger suite on request at no extra charge.. The Empress is clean, warm and comfortable and we had the feeling that when the weather closed in, which it often did,... More

The room we were in was a bit small for a standard double, but it was comfortable and clean and to be honest we weren't in the rooms that long only to shower & sleep. The pool was ok size for a hotel, and gym equipment was adequate. The staff were very friendly and I cannot fault the breakfast that... More

This is our 5th time on the Isle of Man and the 4th time we’ve stayed at the Empress, but our first review. After 3 previous stays we knew that the standard rooms weren’t large enough to swing a kitten, so we opted to pay the £15 per night upgrade to an executive room with a sea view as we... More