We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Douglas hotels

The Empress Hotel

3.0 of 5 Hotel   |   Central Promenade, Douglas IM2 4RA
Hotel amenities
Save Saved
You added The Empress Hotel to your Saves list
The Empress Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #7 of 23 hotels in Douglas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Chris R Sudbury, United Kingdom
  • Overview
  • Reviews (187)
  • Photos (59)
  • Amenities
  • Q&A
  • Room tips (56)
  • More
Write a Review

187 people have reviewed this hotel

Traveler rating
    37
    79
    41
    20
    10
See reviews for
17
83
15
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sudbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here in July for four days. Although we had a room at the rear, which had no view whatsoever, it was a perfectly nice size room, with all the amenities you will need. Breakfast is a buffet which set us up for the day and was very good. Didnt use the bar or restaurant although we did have a... More

Was this review helpful? Yes
Leicester
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here overnight on the 14th July 2015 in a single room while working in Douglas. In short this hotel is average, would stay here whilst on business but not for a holiday it just lacks a touch of class. The bartenders doubled up as waiters so it took sometime to get a drink. Breakfast was reasonable as was the... More

Was this review helpful? Yes
Douglas
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel ideal location in town with good service would not recommend coming if you are in a wheel chair or with a pram. The only entrance is through the restaurant which is only open from 5pm so u have to somehow get reception to ask them to open the door of the restaurant to let you in. Then once... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Empress is conveniently situated at the mid-point of the Douglas seafront. Entry is via a flight of stairs but those with mobility problems can access a lift via a ground-floor entrance. Preferably, this should be advised by some signage but I did not see any. Public rooms are bright, spacious, well-kept and comfortable. Our standard en-suite room had no... More

Was this review helpful? Yes 1
canada
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I knew that we were at the correct address when I saw the Victorian glassed entrance. The Empress Hotel is a lovely, historic hotel situated along the ocean front in Douglas on the Isle of Man. It is about a ten minute walk from the ferry but you can take the tram too. The horses clip, clop in front of... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel over the weekend of 28JUN14. We were attending my brothers wedding. I was best man at this event and my wife and I along with many extended family members from across The UK and Northern Ireland booked this in November of 2013. We were therefore surprised when some things went wrong and to be honest... More

Was this review helpful? Yes 1
Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was actually pleasantly suprised by this place, as Id walked past it a few times and colleagues had previsuly found it particularly nice. The rooms are clean and reasonably presented and having the sea view also gave me the larger type of room and was fortunate enough to have the bay window. The bathroom was great, clean and the shower... More

Was this review helpful? Yes 1
bury
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014

Had a weeks stay for this years T.T. Ideal location right on the prom , more or less in the middle . Very clean in the public areas with nice seating areas , as well as an al a carte area to the left hand side as you walk in . There is a lovely conservatory where you can sit... More

Was this review helpful? Yes 3
Northampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 12, 2014

This was our second stay at the Empress Hotel and we were not disappointed, it was as good as the first time. The staff are all very friendly, the breakfast buffet is excellent and plentiful and even during very busy times ( it was TT week ) the amount and choice of food did not diminish. The food and service... More

Was this review helpful? Yes 1
Newcastle upon Tyne
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 10, 2014

Good location on promenade. The reception area is pleasant with a bar right at the entrance. The atmosphere was busy and inviting. We had a room with sea view which was very pleasant. We had an executive room but I'm at a loss as to how is could be described as executive. It was no bigger than the average double... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Empress Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Empress Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Empress Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, BookingOdigeoWL and Hotels.com so you can book your The Empress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Hotel & grounds (9)
Viewed
View from room (4)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
102

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer