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All 23 Douglas hotels

The Empress Hotel

3.0 of 5 Hotel   |   Central Promenade, Douglas IM2 4RA
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The Empress Hotel
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Ranked #10 of 23 Hotels in Douglas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Niall W Ormskirk
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197 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ormskirk
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A promenade hotel in the grand style; two restaurants and a bar, function rooms and a spa. Well run by quietly effective staff. This was my third stay at the Empress, I first went because the hotel was the one that the Racers stayed in, in the George Formby film "No Limit", but I returned becausetthe hotel is good. I... More

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Ipswich, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

If you take along your swimming costume, you'll be most annoyed & disappointed as I was to discover that this hotel has been issuing erroneous information for years. Yes, there exists a gym, sauna & steamroom in the basement. But there is definitely NO SWIMMING POOL AVAILABLE.

Was this review helpful? Yes 6
Shanghai, China
1 review
3 of 5 stars Reviewed 3 weeks ago

The Empress is tired. Time for some investment (and staff training/replacement?) methinks. My friends and I stayed at The Empress for the Classic TT in August, 2014 and booked 3 rooms. What a let down. Location is good being near the town centre, restaurants, transport, etc but the hotel itself is tired. Carpet and furnishings have all seen better days.... More

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 21, 2014

We stayed at The Empress for 4 nights. Our ferry was delayed by 4 hours so we didn't arrive until 03.00, but there was someone there to check us in. Our room had a lovely view of the promenade and sea and was spacious. The other room our party stayed in was towards the back of the hotel and was... More

Was this review helpful? Yes 1
Peel, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2014

We cannot thank the staff of The Empress enough for making our Silver Wedding celebration so fantastic. Great service, delicious food and nothing too much trouble. The room looked fabulous and we enjoyed the piano playing in the bar as guests arrived. We loved the penthouse suite - especially the view along the promenade and out to sea. The week... More

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Isle of Man, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2014

The Empress in Douglas is an ideal hotel to stay in while visiting the Isle of Man, it was comfortable enough for our stay, rooms were clean and tidy with facilities such as TV and tea/coffee making equipment. The staff were efficient and helpful during our stay. The hotel is in central Douglas and can be ideal for visiting all... More

Was this review helpful? Yes 1
Bromsgrove
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2014

This is a large hotel in the centre of Douglas promenade, one of the few remaining of what used to be a whole sea-front full. It has an imposing, glassed in set of steps up to the main entrance. I visited as one of a coach party. They seem very good at dealing with parties: rooms were quickly allocated and... More

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Georgetown, Malaysia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

My single room could only be described as cosy but the bathroom was large in comparison. It was comfortable though with tea & coffee facilities, tv, and free internet. Breakfast was better than I've seen in many similar hotels - a good choice with hot items being topped up at regular intervals. I wasn't too keen on the evening meal... More

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London, UK
1 review
3 of 5 stars Reviewed August 4, 2014

The room was large, clean and spacious, and the bed comfortable. If you are looking for somewhere to rest up, then this is a good hotel. And the building itself is gorgeous. But as for the rest... The breakfasts are very average, the bar service was poor and it closed at one even when the bar was busy. The decor... More

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Edinburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 31, 2014

I can't help thinking this place has been resting on its laurels for many years since the heady days of the 1970s when it may well have been one of the best places to stay on the island. It was like a very mediocre bed and breakfast on a grand scale and really, really needs to up its game. But... More

Was this review helpful? Yes 1
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Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Empress Hotel 3*
Number of rooms: 102
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Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas

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