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All 23 Douglas hotels

The Empress Hotel

3.0 of 5 Hotel   |   Central Promenade, Douglas IM2 4RA
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Ranked #7 of 23 hotels in Douglas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Chris R Sudbury, United Kingdom
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187 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Sudbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Was here in July for four days. Although we had a room at the rear, which had no view whatsoever, it was a perfectly nice size room, with all the amenities you will need. Breakfast is a buffet which set us up for the day and was very good. Didnt use the bar or restaurant although we did have a... More

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16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here overnight on the 14th July 2015 in a single room while working in Douglas. In short this hotel is average, would stay here whilst on business but not for a holiday it just lacks a touch of class. The bartenders doubled up as waiters so it took sometime to get a drink. Breakfast was reasonable as was the... More

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel ideal location in town with good service would not recommend coming if you are in a wheel chair or with a pram. The only entrance is through the restaurant which is only open from 5pm so u have to somehow get reception to ask them to open the door of the restaurant to let you in. Then once... More

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Edinburgh, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

The Empress is conveniently situated at the mid-point of the Douglas seafront. Entry is via a flight of stairs but those with mobility problems can access a lift via a ground-floor entrance. Preferably, this should be advised by some signage but I did not see any. Public rooms are bright, spacious, well-kept and comfortable. Our standard en-suite room had no... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I knew that we were at the correct address when I saw the Victorian glassed entrance. The Empress Hotel is a lovely, historic hotel situated along the ocean front in Douglas on the Isle of Man. It is about a ten minute walk from the ferry but you can take the tram too. The horses clip, clop in front of... More

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Edinburgh, United Kingdom
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel over the weekend of 28JUN14. We were attending my brothers wedding. I was best man at this event and my wife and I along with many extended family members from across The UK and Northern Ireland booked this in November of 2013. We were therefore surprised when some things went wrong and to be honest... More

Was this review helpful? Yes 1
Maidstone, United Kingdom
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was actually pleasantly suprised by this place, as Id walked past it a few times and colleagues had previsuly found it particularly nice. The rooms are clean and reasonably presented and having the sea view also gave me the larger type of room and was fortunate enough to have the bay window. The bathroom was great, clean and the shower... More

Was this review helpful? Yes 1
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014

Had a weeks stay for this years T.T. Ideal location right on the prom , more or less in the middle . Very clean in the public areas with nice seating areas , as well as an al a carte area to the left hand side as you walk in . There is a lovely conservatory where you can sit... More

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Northampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 12, 2014

This was our second stay at the Empress Hotel and we were not disappointed, it was as good as the first time. The staff are all very friendly, the breakfast buffet is excellent and plentiful and even during very busy times ( it was TT week ) the amount and choice of food did not diminish. The food and service... More

Was this review helpful? Yes 1
Newcastle upon Tyne
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 10, 2014

Good location on promenade. The reception area is pleasant with a bar right at the entrance. The atmosphere was busy and inviting. We had a room with sea view which was very pleasant. We had an executive room but I'm at a loss as to how is could be described as executive. It was no bigger than the average double... More

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Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Empress Hotel 3*
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Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
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