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All 22 Douglas hotels

The Empress Hotel

3.0 of 5 Hotel   |   Central Promenade, Douglas IM2 4RA
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The Empress Hotel

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Ranked #7 of 22 hotels in Douglas
A recent review
4 of 5 stars reviewed 1 week ago
CarolefromSouthport Southport, United Kingdom
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167 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Southport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back from a one night break at The Empress hotel, the reception area, piano lounge & conservatory were lovely; the breakfast was excellent, our room was a double at the back, very comfy bed, clean room, bathroom & towels. The room was a little tired in places and the floor a bit up & down, but all in... More

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Surrey, UK
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed five nights while visiting family on the island; just about adequate room at the back of the hotel. On a previous visit, breakfast had been served in the basement restaurant but that is now being refurbished into a 'Manx Burger' setup - surely not another cheap burger joint on Douglas sea front!! However my main concern was that just... More

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Worcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently in Douglas on business and stopped at The Empress overnight. Splendid, spacious room with a sea view, lovely and warm (despite howling winds outside), very comfortable, and the lobby/conservatory area as you enter the hotel was beautiful to sit and relax in. Staff very welcoming and friendly. Buffet breakfast was a perfect start to a long day of meetings.... More

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 19, 2014

We decided to stay and booked this some months ago with Travel Republic -we decided to have a mini-break in Douglas - and couldnt have chosen a better hotel in a great location, mid way on the promenade - sea views from the lounge, conservatory and bar areas, Hotel staff are efficient and friendly. Rooms are well appointed and comfortable,... More

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Andreas, United Kingdom
1 review
5 of 5 stars Reviewed October 30, 2013

We had our civil marriage and reception at the Empress Hotel. It was a fantastic day better than I could have imagined. All the staff were friendly and very helpful especially Lucas (thank you Lucas). Brian made sure everything run smoothly even tho I was late (I was only upstairs in the penthouse suite) Thank you Brian everything was amazing... More

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Cleckheaton, United Kingdom
Top Contributor
54 reviews 54 reviews
25 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 25, 2013

First timer to the island and not disappointed by the hotel. Ideal location on promenade with excellent sea view and only 5mins from ferry terminal. had room at front on hotel so fantastic view especially when sunrise at 8am Rooms are large and plentiful with everything you would expect. Staff very helpful and friendly, will return

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North Haven, Connecticut
Senior Contributor
37 reviews 37 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 17, 2013

I did not stay at this hotel but just went to the Brasserie inside for dinner. Since this restaurant is not listed among restaurants on Tripadvisor, I assume it is to be considered part of the hotel and can be reviewed here. I arrived at 6 pm (opening time) and got a table at the window with a nice view.... More

Was this review helpful? Yes 1
Huntingdon, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 12, 2013

Splendid views of the hotel from the outside but once past the reception and dining area it was a real disappointment. No offer of help with luggage that had to be carried to room. Small lift necessitated queuing for use as lift would only take two people at a time with luggage. Alighting from lift stairs had to be negotiated... More

Was this review helpful? Yes 1
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2013

First visit to the Isle of Man, the hotel is in an ideal location to easily reach both ends of the sea front in Douglas. The entrance is smart and very well kept, and at the same time welcoming. The bedroom which we had was nicely decorated, very clean with a pristine bathroom, a twin room a bit on the... More

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Fordham, Cambs.
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 10, 2013

Spent five days touring the Isle mainly on the various railways and the Empress was an ideal base. Rooms were spacious, clean and tidy ,the food was excellent and the staff were friendly and helpful. Very handy for the various modes of transport and central enough to be able to walk into the harbour area and to the electric railway... More

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Additional Information about The Empress Hotel

Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas
Address: Central Promenade, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 22 hotels in Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Empress Hotel 3*
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