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The Empress Hotel

Central Promenade, Douglas IM2 4RA
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The Empress Hotel
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Ranked #13 of 23 Hotels in Douglas
A recent review
4 of 5 stars reviewed yesterday
Catherine P
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Just got back form a coach trip as a solo visitor , had a great time , lovely people on the coach ,hotel clean and tidy ,breakfast was very good with a good selection ,evening meal was pre booked the night before out of three choices ,can't fault it very nice ,would have liked a sea view though as my... More 

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manchester england
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I thought i'd treat my wife and reserved the penthouse for one night at this 3 star hotel, which thinks its more than it is. The room was large in size with a wonderful view over the bay and as the hotel is south/southeast facing it got the sun for most of the day. The bed was large and comfy... More 

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Leeds
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

A hotel on the promenade in Douglas IOM, we got sea views which was wonderful, the hotel is lovely clean very welcoming, the staff are very helpful, would recommend this hotel, well worth the money. Great visit

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EmpressManager, Manager at The Empress Hotel, responded to this review

Dear Heather B Thank you so much for your lovely review. We pride ourselves on the friendliness of the hotel and I'm glad you enjoyed your stay with us. We look forward to welcoming you back again soon. Regards Brian Keenan GENERAL MANAGER More 

Liverpool
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Classic British seaside hotel with a modern interior and rooms. The rooms are spacious, clean and quiet. The bar and restaurant are very nice serving good quality food and drinks at a reasonable price. The breakfast buffet is excellent. The hotel is situated right on the prom with fantastic views. Walk out of the hotel and turn left, you are... More 

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Gloucestershire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Each year I come to drive on the Isle of Man TT Course and each year I stay at the Empress Hotel. It offers old fashioned style provided in a modern theme. It is welcoming, it is warm, it is clean, it us efficient and the breakfast is excellent. On a wet evening, and there are many, you are welcomed... More 

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Brighton, United Kingdom
Level Contributor
147 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as part of a coach party, the public rooms are impressive with good sea views, the bedrooms were a bit cramped and mainly at the back of the hotel with dismal views, I suppose the front rooms are reserved for individual travellers who can be charged more. The breakfasts are good, but we had to choose a day... More 

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Beverley, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 19, 2015

Just as we remembered it .... warm friendly atmosphere .... Very clean bright throughout public areas .... Our room had a sea view was very clean only slight problem was lack of drawers none at all???? made unpacking quite difficult and room therefore looked untidy, the bed was huge and very very comfortable. We ate our evening meal in the... More 

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London, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 15, 2015

Following the closure of the Mount Murray Hotel in Santon my meeting and enforced overnight stay was relocated to the Empress, ideally situated on the Central Promenade. I'm there for a meeting, addressing 100 accountants until 7pm so no chance to go back to London afterwards. The staff were very welcoming as I arrived before check-in time and I could... More 

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Croydon, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 13, 2015

We were on holiday on the Isle of Man. Our coach party stayed at this hotel in May for four nights. In general a good place to stay, as right on the sea front and near to the main Douglas shopping area. The room my wife & I had was comfortable although somewhat on the small size. Call it compact.... More 

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Barking, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 10, 2015

Arrived on Friday, rooms were nice and clean, the Breakfast was a full English as much as you wanted, or continental, A nice Bar with Piano playing in the background, a Health Spa and beauty room, although did not use that lol. Plenty of rooms, on the sea front close to everything. AAAA++++

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