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Trevelyan Hotel

Queens Promenade, Douglas IM2 4NE
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Trevelyan Hotel
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Trevelyan Hotel
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51 Reviews from our TripAdvisor Community

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Traveler rating
    14
    10
    8
    1
    18
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Hebrew first
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  • Any
English first
  • All months
    (51)
  • Mar-May only
    (10)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (11)
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    (2)
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Perth, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had booked this accommodation 11 months in advance with a sea view which was confirmed. Before we left Australia we were told by email that we didn't have a room and then we did but it wouldn't be a sea view. Had paid in full. On arrival we were put in a tiny corner room where the cases were... More 

Was this review helpful? Yes 1
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Ten of us arrived having booked 6 double rooms with en suite. When we arrived they tried to fob us off with 2 triples and 3 doubles. That was after we had paid them. The case was argued that we wanted what we had booked. Eventually the manageress appeared and allocated another room. I was allocated room 58 that I... More 

Was this review helpful? Yes 1
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

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Glossop, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Reluctantly stayed at this dive for the TT races in June of this year. Never again. Having travelled through the night on the car ferry we were not allowed into our room till 4pm that afternoon despite the room being cleaned and empty. I was asked to pay for an extra night if I wanted to get in any earlier.... More 

Was this review helpful? Yes 4
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan hotel. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Can't wait to get back here! Had a sea view room with balcony. The breakfast and staff was the highlight of this place! Good atmosphere in the bar and the cleansiness was great. Plus you even get an iron, iron board, kettle, tea and coffee facilities in your en-suite room at no extra cost! You don't even get that in... More 

Was this review helpful? Yes 2
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay. Kind regards, Trevelyan More 

Ramsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is UTTER S*** we (me and my partner) stayed for one night and we rang and booked a week in advance to then be told when we got there they didn't have a room for us! We had to pay a extra £20 for a en-suite and the shower was no good, our floor was not even level... More 

Was this review helpful? Yes 5
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

Ireland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel for my husbands birthday and then hotel sent me a email to say they had no vacancies even though I already booked it , as they had to find me some were else to stay all of a sudden they had a room even though I had booked two rooms I had to agree to putting the... More 

Was this review helpful? Yes 7
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This so-called hotel overs a disgraceful service, from shot glasses for morning breakfast, scowling eyes if you have more than one glass or go for refills to horrible breakfast. Service at the bar is a shambles along with all the customer service. Booking is hard with different prices all over the net. If you manage to get booked, you have... More 

Was this review helpful? Yes 5
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

Well, what can I say - I stayed at the Trevelyan a couple of nights recently and found the whole experience to be fault free. I was welcomed and was given a upgrade to an en suite, the room was great, clean and to be honest had what I expected. There was even a iron and iron board in the... More 

Was this review helpful? Yes 1
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay. Kind regards, Trevelyan More 

Duluth, Minnesota
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 19, 2015

This is a decent hotel in a lovely location for a very good price. I was by myself, so the small size of the room and bathroom was of little concern to me. Staff was just lovely, fun and personable. I left too early for breakfast. My one major complaint was it was FREEZING & no heat. Otherwise, def a... More 

Was this review helpful? Yes 2
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan it is very much appreciated! We as a business are forever evolving and expanding to meet the needs of our guests and are extremely happy to know that you enjoyed your stay. Kind regards, Trevelyan More 

2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 23, 2014

Booked this hotel for the main TT weekend on booking.com. Cheap room, paid for ferry, booked the time off work, job done. Started to receive emails saying there was something wrong with the booking site and they don't have a room for me, apparently the hotel was fully booked. Then i get an email saying they do have a room... More 

Was this review helpful? Yes 9
TrevelyanIOM, Manager at Trevelyan Hotel, responded to this review

Thank you for your feedback on behalf of the Trevelyan. Please note that if complaints are not aired at reception then they cannot be rectified and are thus invalid. We as a business are forever evolving and expanding to meet the needs of our guests. As the building is listed only certain adjustments can be made that meet the rules... More 

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