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Sugarland Hotel

14-17 Loch Promenade, Douglas IM1 2LX
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Sugarland Hotel
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Ranked #34 of 36 Douglas B&B and Inns
A recent review
3 of 5 stars reviewed 2 weeks ago
johncj22 Liverpool, United Kingdom
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago

Our room was dirty and the staff refused to clean when requested. There was an unpleasant smell in the place. The heating didn't work. The cups where dirty, the shower wasn't clean. I would not go back here, I would not recommend this place to anyone.

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Liverpool, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed in the hotel for three days,the hotel is in ideal location for town centre and bus stops ,the staff are nice and friendly,we stayed in a delux room which was clean and tidy, the hotel dose need to be renovated

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Middlesbrough, United Kingdom
2 reviews
2 of 5 stars Reviewed June 25, 2015

The smell when you walk in front door is the first thing you notice then the overall decay and poor maintenance . The room shown on the web site is the room we got. It' is listed as delux room with sea view. Well it had a sea view on the 3rd floor and wall paper coming off the walls.... More 

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Travelers are raving about these Douglas hotels

1 review
4 of 5 stars Reviewed June 22, 2015

I stayed at Sugarland hotel last weekend with my friends. Unfortunately, I was sick in the morning and needed a rest. The uncle at reception was very kind and concerned about my symptoms. Next time, I keen to choose this hotel as my first priority. Here is very impressive.

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notts
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 14, 2015

Stayed here for 4 nights over the tt period,did'nt think hotels as run down as this still existed. For the money we paid it was grim,room was dirty with stained carpets,wallpaper coming off with the damp,70's bathroom,in complete need of renovation Breakfast was ok Cannot recommend this at all,if I had been with my wife then I'm afraid we would... More 

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West Kirby, United Kingdom
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed September 7, 2014

I've stayed here 4 years on the run, always on a lads trip over for one night to the Isle of Man. Nothing fundamentally has changed with the hotel but in a sense that's why I'm bringing down its review to 2 stars. It's clean, the breakfast is filling and adequate. And the lift has been fixed! However the room... More 

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1 review
3 of 5 stars Reviewed August 23, 2014

We stayed 3 nights, comfortable clean beds, staff are friendly, breakfast wasn't the best (frying pan could do with a wash) a bit dated but does the job as it's only a place to sleep. A map would be handy to find your way about as it's massive!! Would stay again

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Liverpool, United Kingdom
Level Contributor
145 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed August 18, 2014

My wife and I stayed here, and we enjoyed it immensely. The place may be a standard guesthouse and rather dated, but it was clean and comfortable, the lift was fully functional, free wi-fi and an abundant supply of piping hot water in the bathroom. The room we had was very spacious, some of the other guests said theirs was... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 4, 2014 via mobile

When we arrived at the Sugarlands Hotel first impressions were "oh dear",followed by a comical check in during which one of our party of three was "lost" on the checking in list,ironically he was the one who hade made the booking.Having checked in we were required to pay up front ? Two different ammounts for the same room type !... More 

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Portsmouth
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed September 2, 2013

Ok its MGP time on the IoM and the annual search for accomodation has been underway for a good long time. Looking for more "come-and-go-as-you-like-ability" than is standard of Homestay I started trawling for BnB style accomodation. Now if you have travelled as a "singly" a bit, you will be aware of the disadvantages this can bring as part of... More 

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