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Sugarland Hotel

14-17 Loch Promenade, Douglas IM1 2LX
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1 room 1 adult
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23 Reviews from our TripAdvisor Community

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed September 13, 2015 via mobile

This hotel in my opinion is a 0 star rating. The approach to the hotel was disappointing as there was 2 men drunk lying on the steps at 6pm. The reception looked like a back street taxi office,very untidy and not giving a very good impression as to the standard of cleanliness for the rest of the hotel which was... More 

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2 Thank roger n
Maidstone, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 11, 2015

its ok at a push , tv is pretty useless , kettle dodgy , shower handrail fell off , breakfast is standard , bar was never open , restaurant closed down , on good side staff helpful and friendly , sea view if the sun is out is magnificent across the bay in the morning ,

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1 Thank jonboy43a

Travelers are raving about these Douglas hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 2, 2015

Good hotel with an excellent location near to Douglas town centre. Reading some of the other reviews I'm not sure what people were expecting for the price. The room was a good size and comfortable, with an excellent view. The staff were very helpful and friendly. Breakfast was pretty good, with some choice available. No complaints.

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2 Thank Paula F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

Our room was dirty and the staff refused to clean when requested. There was an unpleasant smell in the place. The heating didn't work. The cups where dirty, the shower wasn't clean. I would not go back here, I would not recommend this place to anyone.

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1 Thank Jennie A
Liverpool, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 15, 2015

stayed in the hotel for three days,the hotel is in ideal location for town centre and bus stops ,the staff are nice and friendly,we stayed in a delux room which was clean and tidy, the hotel dose need to be renovated

Helpful?
1 Thank johncj22
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2015

The smell when you walk in front door is the first thing you notice then the overall decay and poor maintenance . The room shown on the web site is the room we got. It' is listed as delux room with sea view. Well it had a sea view on the 3rd floor and wall paper coming off the walls.... More 

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1 Thank Barbara D
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015

I stayed at Sugarland hotel last weekend with my friends. Unfortunately, I was sick in the morning and needed a rest. The uncle at reception was very kind and concerned about my symptoms. Next time, I keen to choose this hotel as my first priority. Here is very impressive.

Helpful?
Thank K S
notts
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 14, 2015 via mobile

Stayed here for 4 nights over the tt period,did'nt think hotels as run down as this still existed. For the money we paid it was grim,room was dirty with stained carpets,wallpaper coming off with the damp,70's bathroom,in complete need of renovation Breakfast was ok Cannot recommend this at all,if I had been with my wife then I'm afraid we would... More 

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1 Thank Andrew C
West Kirby, United Kingdom
Level Contributor
71 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed September 7, 2014 via mobile

I've stayed here 4 years on the run, always on a lads trip over for one night to the Isle of Man. Nothing fundamentally has changed with the hotel but in a sense that's why I'm bringing down its review to 2 stars. It's clean, the breakfast is filling and adequate. And the lift has been fixed! However the room... More 

Helpful?
2 Thank TheFirrs
1 review
3 of 5 stars Reviewed August 23, 2014

We stayed 3 nights, comfortable clean beds, staff are friendly, breakfast wasn't the best (frying pan could do with a wash) a bit dated but does the job as it's only a place to sleep. A map would be handy to find your way about as it's massive!! Would stay again

Helpful?
Thank Andrewtn216
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