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Empress Hotel

Castle Mona Avenue, Douglas IM2 4RA
Hotel amenities
1 room 1 adult
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Empress Hotel
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78 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our sea facing room was very comfortable with a large firm bed. Kippers for breakfast. We were there for a function, dinner in the hotel. The food was perfectly adequate with over 100 diners. The staff were very helpful even reminding us of the best place to buy our kippers

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Thank Patricia C
Onchan, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed November 5, 2015

We decided to go for a meal at The Brasserie at the Empress as a direct result of our usual haunt starting to charge it's customers for parking. We were certainly not disappointed. The service and food were both excellent and the hotel itself wonderful. Well done, I hope you get many more customers.

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Thank Colyn A
Bolton, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 19, 2015

Although I'd been to IOM on business years ago this was the first time for my wife and we had an enjoyable 3 day break. Rooms well appointed with Tea/coffee etc although a little small for an executive sea view room - the view were great and certainly wouldn't have wanted to be in any of the inside rooms which... More 

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Thank Bob889
Bradford, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 1, 2015

Very nice hotel but rooms very small unless you can get a room with a view or an upgrade our first room was very small and not much daylight ,but nicely appointed. We complained as we were stopping for a week and eventually got a nice larger room but sadly no outlook .On the pluside staff were excellent breakfasts were... More 

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Thank 12071948
Godalming, United Kingdom
2 reviews
1 of 5 stars Reviewed September 29, 2015

Oh dear, oh dear! What a shame. This lovely looking hotel in a great location was a huge disappointment. The public areas look nice if a bit dated but in reality are not comfortable. Go behind the door into the residents only area and it is very disapointing. Wait ages for the lift to take you through narrow uninteresting corridors... More 

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Thank Rod D
Peel, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 30, 2015

Arranged to meet our friends midweek for a meal in the conservatory restaurant at the Empress. The food and service were excellent and I particularly liked the way the meal was presented at the table. Usually after dining we move to the Piano Bar where we can chat over drinks whilst enjoying the warm ambience created by the pianist, unfortunately... More 

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Thank 2308Maggie
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 20, 2015

The hotel is very difficult to review. You enter the hotel first time and are pleasantly impressed. The reception is empty and take's some time to be seen to even though you can see someone behind the glass. The bedroom very disappointing, nothing like the Internet pictures. I was staying 4 days and would have liked to see the sea,... More 

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Thank Jones7127
Orpington, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed July 23, 2015

Very impressed with all we saw. The hotel was spotlessly clean with very friendly staff. We arrived late but a meal was served to us and we had a good night in a very comfortable bed. We did not have a room overlooking the sea, but how much time do you spend in the room? It was a very special... More 

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Thank Geraldine K
Sharnford, United Kingdom
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed July 9, 2015

I was dispatched to this hotel by British Airways after they cancelled a flight and on arrival at about 9pm the front desk was un-manned but someone come after a bell was rung. Very formal, no smiles and no welcome and I wasn't even told how to get to my room. No information about the hotel was given and so... More 

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1 Thank StuartUK30
Mold, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2015

Nice hotel, lovely first impression. Our room was quite big but the outlook was awful, onto a service area for, what looked like, the boiler system I had booked this break for my husbands birthday, I informed the hotel of this and asked if we could have a sea view room. If reception had informed me when booking in that... More 

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2 Thank Marg H
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