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All 23 Douglas hotels

Empress Hotel

Castle Mona Avenue, Douglas IM2 4RA
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Empress Hotel
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Ranked #10 of 23 Hotels in Douglas
A recent review
4 of 5 stars Reviewed November 21, 2014
Peakster Bolton UK
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66 reviews from our community

Traveler rating
    25
    18
    18
    2
    3
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11
26
8
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bolton UK
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 21, 2014

The Location was excellent! Right on the promenade and near to bus stops. Lovely staff in the reception, bar and restaurant. Clean room and bathroom with a good shower. Also there was a discount for a "single" room. Breakfast was great and the bar was well stocked. Would definitely recommend it to others! Only negative was the hairdryer which softly... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 18, 2014 via mobile

My husband and i were invited to attend a civil wedding reception here, we both agreed that it felt like a big conveyor belt, the service was good but had no emotion or feeling, it was like this was the hundreth wedding we have done this year, just a few more and then we are done. The wedding breakfast buffet... More 

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Glasgow, United Kingdom
Top Contributor
84 reviews 84 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 13, 2014

This should be a minimum 4 star rating, pushing a 5 - and there's one main reason why it only got a three - meet Lurch! A surlier character would be hard to find? - and worse still, he seemed to be on every shift? He was on the bar when we came in late (just after 11pm) and seemed... More 

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Swindon, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2014

The hotel is very pleasant - all the usual amenities. Would definitely recommend it. The best part was waking up in the morning and looking at view from my room the it was fantastic! This hotel is on the seafront and closed to the centre of Douglas (but then on this island everything is).

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
100 reviews 100 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 17, 2014

I stayed here for one night on business, whilst on the Isle of Man and the weather was horrendous. However after getting to the main reception/bar area you wouldn't have know, literally in this case a very warm welcome! The rooms are fairly basic but comfortable, I had a double bed and took all the pillows, which still seemed low.... More 

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London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

My second trip to this hotel - and I'm so glad I went back. The atmosphere is really relaxed, and all the staff are helpful and courteous. There's live piano music there every night to add a touch of sophistication! Special mention must go to Lukasz behind the bar who runs the place with a high degree of professionalism and... More 

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Paris
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2014

I stayed in this hotel a few weeks ago and had a few problems which turned out to be due to a trainee who hadn't quite got the hang of customer service! On my return today, I have to say that they could not have done more to make amends. For a start, they had obviously made a note that... More 

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manchester
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

I've use this Hotel around 5 times a year on business for the last two years, everything always been excellent until two weeks ago when I stayed along with my wife and mother who is disabled. We asked before we stayed whether they accommodated for disabled people, the reply was yes we have ramps and you can enter the hotel... More 

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Dungannon, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 20, 2014

This was our first time staying in the Empress Hotel and we were well impressed. The reception area is welcoming, spacious and very clean. Our room was clean, comfortable and well serviced on a daily basis. I am not a fan of a buffet type breakfast but I have to say the buffet breakfast here was outstanding. All the food... More 

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Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

Recently returned from another visit to the Empress and were not disappointed as it was as good as ever. Despite being busy, the Rooms, Food and Service were of their usual high standard, particularly the Bar which is run by Lukasz who is the star and main face of the hotel. Special thanks to him and well done to all... More 

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Additional Information about Empress Hotel

Address: Castle Mona Avenue, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Number of rooms: 76
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Also Known As:
Empress Hotel Isle Of Man/Douglas

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