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All 23 Douglas hotels

Empress Hotel

Castle Mona Avenue, Douglas IM2 4RA
Empress Hotel
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Ranked #8 of 23 Hotels in Douglas
A recent review
3 of 5 stars reviewed 1 week ago
Neil R London, United Kingdom
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62 reviews from our community

Traveler rating
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10
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
100 reviews 100 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for one night on business, whilst on the Isle of Man and the weather was horrendous. However after getting to the main reception/bar area you wouldn't have know, literally in this case a very warm welcome! The rooms are fairly basic but comfortable, I had a double bed and took all the pillows, which still seemed low.... More

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London, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My second trip to this hotel - and I'm so glad I went back. The atmosphere is really relaxed, and all the staff are helpful and courteous. There's live piano music there every night to add a touch of sophistication! Special mention must go to Lukasz behind the bar who runs the place with a high degree of professionalism and... More

Was this review helpful? Yes 2
Paris
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel a few weeks ago and had a few problems which turned out to be due to a trainee who hadn't quite got the hang of customer service! On my return today, I have to say that they could not have done more to make amends. For a start, they had obviously made a note that... More

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manchester
1 review
2 of 5 stars Reviewed 2 weeks ago

I've use this Hotel around 5 times a year on business for the last two years, everything always been excellent until two weeks ago when I stayed along with my wife and mother who is disabled. We asked before we stayed whether they accommodated for disabled people, the reply was yes we have ramps and you can enter the hotel... More

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Dungannon, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 20, 2014

This was our first time staying in the Empress Hotel and we were well impressed. The reception area is welcoming, spacious and very clean. Our room was clean, comfortable and well serviced on a daily basis. I am not a fan of a buffet type breakfast but I have to say the buffet breakfast here was outstanding. All the food... More

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Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

Recently returned from another visit to the Empress and were not disappointed as it was as good as ever. Despite being busy, the Rooms, Food and Service were of their usual high standard, particularly the Bar which is run by Lukasz who is the star and main face of the hotel. Special thanks to him and well done to all... More

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Manchester, England, United Kingdom
1 review
5 of 5 stars Reviewed August 23, 2014

The empress hotel what can I say absolutely fantastic 1st class hotel,friendly staff.hotel room overlooking Douglas bay very very clean,and the food was excellent would recommend the empress to everydody try it you won't be disappointed we weren't .Thank you

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Templepatrick, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

Having enjoyed many happy family holidays as a child at the Isle of Man, it was time to return to reflect on those wonderful memories - was I disappointed - certainly not! Choosing the Empress Hotel with its central location on the seafront in the heart of Douglas convenient to the port, shops, theatres and cinemas not forgetting the prestigious... More

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 11, 2014

We have just returned from the Isle of Man and stayed at the Empress Hotel which was first class in every way. We had a beautiful room overlooking the bay and fantastic weather. One draw back was the fact next door to the Empress Hotel is a late night take away (closing approx. 4am in the morning) youths who had... More

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Lincoln, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 24, 2014

The hotel enjoys a superb location midway along the Douglas promenade. A smart exterior is complemented by well presented open plan lounge and dining areas. A pianist plays soft background music, though the occasional replacement artiste was rather over enthusiastic one evening. The presentation and quality of food at dinner varied, with the traditional roast beef being the most disappointing.... More

Was this review helpful? Yes 1
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Additional Information about Empress Hotel

Address: Castle Mona Avenue, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range (Based on Average Rates): $$
Number of rooms: 76
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Also Known As:
Empress Hotel Isle Of Man/Douglas

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