Upgraded to a deluxe room when making the reservation. On arriving it became clear that this only guaranteed a seaview, which was a very beautiful view, however the room was small. Ive stayed in some Premier Inn's which had bigger rooms. When I asked to move room, I was shown another room in this category, it was larger but dark... More

Stayed here for 3 nights in a "Superior" room as part of a party of 12. The rooms were clean and well appointed, although the balconies were rusty and in dire need of a lick of paint. Beautiful views but the way the hotel is built into its cliff-side location means a lot of stairs to climb whether up to... More

We had a superior deluxe sea view room which we were very pleased with. Spacious, very clean, with very good ceiling lighting. Panoramic view with sweeping balcony. Helpful and friendly staff. We ate in the restaurant, which also overlooks the sea. Excellent fish. We had a very enjoyable time. Only disadvantage is that parking is limited. It states there are... More

We stayed here for a quiet night away from our 4 year old and had a great stay. The room had a balcony looking out to sea which had loungers on the balcony. The room could have done with some TLC but it was a quiet place and amazing view. In the morning breakfast was on the outside terrace and... More

We stayed here after taking advantage of a Time Out offer. It was late November and so the end of the season, the hotel was therefore very quiet. We were offered a choice of rooms and selected the room with a balcony overlooking the sea - outstanding: we were able to sit outside in an unseasonably mild November. We stayed... More

We decided to visit the Isle of Wight at the last minute and didn't really look carefully at what might be open during the off-season. It was pretty dull in November with most attractions closed and restaurants. A highlight was definitely this hotel. Very comfortable room. Pleasant staff. Lovely breakfast. Well recommended if you are staying in Ventor. More

We arrived in Ventnor at a time of year when in the main it is closed, end of season makeovers and a rest for the staff, some were closed for acouple of weeks, others until March 2012 so we had no problem getting a room here. We had asked for a super king sized bed and were told no problem,... More

Our first trip to the IOW was prompted by a promotional offer by Time Out. Our room was, clean, and bright, the bed was very comfortable and the linen spotless, with everything else where you hoped to find it. The restaurant, where we had chosen to take both dinner and breakfast, was clean, and the tables were well placed for... More

Just returned from spending two nights at this hotel. The room (no2)was very clean, the bed very comfortable, the view is delightful. Chairs and table on the balcony to sit and relax.The evening meal was delicious and served promptly by efficient friendly staff. Good vibes at the reception on arrival, which is always encouraging. Bar staff are lovely. Apparantly an... More