We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cliff Hall Hotel

#17 of 55 Hotels in Shanklin
Certificate of Excellence
16 Crescent Road, Shanklin PO37 6DJ, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Cliff Hall Hotel
Professional photos View all
Browse nearby
Cliff Hall Hotel
Write a Review

92 reviews from our community

Traveler rating
    55
    28
    4
    4
    1
See reviews for
36
29
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (9)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (2)
All months
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Cliff Hall Hotel in Shanklin Isle of Wight is a friendly and good value hotel. Looking over the channel and easy access to the promenade using the cliff lift which is a 5 min walk. The rooms have been recently refurbished and are clean and airy. The food is good home cooking and value for money. You end up... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 review
4 of 5 stars Reviewed April 14, 2015

Clean room, very comfortable and welcoming.we had a big family room for 4 people with see view.The only negative point for us! No wifi in the room, after all gives you a break from everything. The hotel family run business owners are very nice and helpful. We definitely revisit

Review collected in partnership with this hotel

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to review us and for your kind comments. Wi fi is available at the moment in all public areas and we are looking to upgrade to all bedrooms shortly. More 

Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 27, 2015

We were driving around Shanklin looking for a hotel to stay at after trouble at hotel we were meant to stay at, and stumbled upon this place. Great find, from the get go the staff were always friendly and accommodating. The room was modern and very spacious. The breakfast was brilliant evert morning . The view from the outdoor bar... More 

Was this review helpful? Yes 2
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to review and for writing such kind comments. More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

We have been staying at this hotel for a number of years now and have always had an excellent time. Toni, Mike, Pippa and Mark cannot do enough for their guests whatever the situation. On Saturday they planned a Halloween Night and had decorated the hotel, everyone dressed up and thoroughly enjoyed the night (the Monster Mash etc). I would... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for another lovely review. We enjoy having your group at the Hotel every year and look forward to your company. Long may it continue !! More 

Peterborough, UK
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 26, 2014

I don't like to give negative reviews and you certainly can't fault the staff at this place but if the hotel inspector saw this place she would have quite a few suggestions. Our room was at the back of the hotel and obviously one they haven't redecorated for 20 years. It looked very tired and dated. woodchip on the walls... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your honest comments. The room you stayed in is one of five left to upgrade. we have upgraded 15 other rooms. These other 5 rooms are being refurbished this Winter. The Hotel inspector, who visited in September, as he does every year, is very excited about the on going refurbishment project at our Hotel. Unfortunately, because we... More 

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2014

lovely hotel, proprietors very welcoming and friendly. Excellent breakfasts, good position overlooking sea. Although we wished we had booked a superior room as the standard was pretty basic. Shower was very difficult in stepping in or out as doorway was very narrow. But on the whole the staff were very helpful and nothing was too much trouble. They ordered us... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your candid comments. Room 7 is due for an upgrade this Winter and the wardrobe (although a beautifull antique wardrobe) is also being changed. I hope we can welcome you back some day. More 

Kent
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Can find no negative comments to make, staff excellent friendly and helpful nothing is too much trouble for them. Breakfast very good, rooms clean and comfortable. In fact a very pleasant stay. We will certainly be going back!

Was this review helpful? Yes 1
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thankyou for your kind comments and for taking the time to review us. More 

Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed September 19, 2014

Just got back from a two night stay at the Cliff Hall Hotel in Shanklin. Booked very last minute as family suddenly informed me they were in the Isle of Wight for a week. Easy booking, the owners and staff were very friendly and always helpful. Stayed in a twin room with a friend who came with me. The room... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your very kind comments. We hope to welcome you again. More 

Cowes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

I wanted a good, reasonably priced local hotel for a quick break from work and that is exactly what I got. The first thing that strikes you is the cleanliness, my room being spotless and listening to someone at the bus stop afterwards talking about another hotel, that obviously is not always the case. The bed was small but very... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to review us, and in such a lovely way. We hope to welcome you again. More 

1 review
5 of 5 stars Reviewed September 9, 2014

Situated above the promenade at Shanklin, the hotel has stunning views of both Sandown and Shanklin bays. The hotel has some 20 rooms a number of which have sea views. It is family owned and managed and they successfully combine both a professional approach and a friendly appearance. Nothing was too much trouble and they looked after us very well.... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you very much for your kind comments. We look forward to welcoming you again to our Hotel. Thank you for taking the time to write a review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities