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Cliff Hall Hotel

2.0 of 5 16 Crescent Road, Shanklin PO37 6DJ, England
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Certificate of Excellence 2014
Cliff Hall Hotel
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Cliff Hall Hotel
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89 reviews from our community

Traveler rating
    53
    27
    4
    4
    1
See reviews for
34
29
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (89)
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    (7)
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    (54)
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    (27)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

We have been staying at this hotel for a number of years now and have always had an excellent time. Toni, Mike, Pippa and Mark cannot do enough for their guests whatever the situation. On Saturday they planned a Halloween Night and had decorated the hotel, everyone dressed up and thoroughly enjoyed the night (the Monster Mash etc). I would... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for another lovely review. We enjoy having your group at the Hotel every year and look forward to your company. Long may it continue !! More 

Peterborough, UK
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 26, 2014

I don't like to give negative reviews and you certainly can't fault the staff at this place but if the hotel inspector saw this place she would have quite a few suggestions. Our room was at the back of the hotel and obviously one they haven't redecorated for 20 years. It looked very tired and dated. woodchip on the walls... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your honest comments. The room you stayed in is one of five left to upgrade. we have upgraded 15 other rooms. These other 5 rooms are being refurbished this Winter. The Hotel inspector, who visited in September, as he does every year, is very excited about the on going refurbishment project at our Hotel. Unfortunately, because we... More 

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 22, 2014

lovely hotel, proprietors very welcoming and friendly. Excellent breakfasts, good position overlooking sea. Although we wished we had booked a superior room as the standard was pretty basic. Shower was very difficult in stepping in or out as doorway was very narrow. But on the whole the staff were very helpful and nothing was too much trouble. They ordered us... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your candid comments. Room 7 is due for an upgrade this Winter and the wardrobe (although a beautifull antique wardrobe) is also being changed. I hope we can welcome you back some day. More 

Kent
2 reviews
5 of 5 stars Reviewed September 22, 2014

Can find no negative comments to make, staff excellent friendly and helpful nothing is too much trouble for them. Breakfast very good, rooms clean and comfortable. In fact a very pleasant stay. We will certainly be going back!

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thankyou for your kind comments and for taking the time to review us. More 

Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed September 19, 2014

Just got back from a two night stay at the Cliff Hall Hotel in Shanklin. Booked very last minute as family suddenly informed me they were in the Isle of Wight for a week. Easy booking, the owners and staff were very friendly and always helpful. Stayed in a twin room with a friend who came with me. The room... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for your very kind comments. We hope to welcome you again. More 

Cowes, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

I wanted a good, reasonably priced local hotel for a quick break from work and that is exactly what I got. The first thing that strikes you is the cleanliness, my room being spotless and listening to someone at the bus stop afterwards talking about another hotel, that obviously is not always the case. The bed was small but very... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to review us, and in such a lovely way. We hope to welcome you again. More 

1 review
5 of 5 stars Reviewed September 9, 2014 via mobile

Situated above the promenade at Shanklin, the hotel has stunning views of both Sandown and Shanklin bays. The hotel has some 20 rooms a number of which have sea views. It is family owned and managed and they successfully combine both a professional approach and a friendly appearance. Nothing was too much trouble and they looked after us very well.... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you very much for your kind comments. We look forward to welcoming you again to our Hotel. Thank you for taking the time to write a review. More 

Leeds
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 28, 2014

Wasn't really expecting much as I'd booked 2 rooms with seaviews through Red Funnel, and they'd called me a couple of weeks earlier to tell me the sea view wasn't available. We had a standard room instead, a bit dated but plenty of room and a fab shower. My mum in law had the room next door (really nice of... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to review our hotel and for your nice comments. I agree with you about the single room, it is due to be refurbished in the next phase of work. Hope to see you again. More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 23, 2014

I've been to the Cliff Hall hotel a couple times in my life, it was amazing, i loved every second. I love the Isle of Wight, and this hotel was equally brilliant. The staff were fantastic and so was the food. Unfortunately I have not visited this place recently (so the month visited is not correct) and can only base... More 

Was this review helpful? Yes
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for finding the time to write such lovely comments about our hotel. We hope to welcome you back some day. More 

Christchurch
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

Really made our short holiday - super hotel and super people running it. Everyone is made to feel special and nothing is too much trouble. The hotel is spotless - the breakfast is a feast in itself and the room was faultless..The cliff lift to the beach is a very short walk or you can take the path down.. A... More 

Was this review helpful? Yes 1
cliffhall, Owner at Cliff Hall Hotel, responded to this review

Thank you for taking the time to write your kind comments. We hope we may see you again. More 

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Additional Information about Cliff Hall Hotel

Address: 16 Crescent Road, Shanklin PO37 6DJ, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Cliff Hall Hotel 2*
Number of rooms: 20
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Also Known As:
Cliff Hall Hotel Shanklin, Isle Of Wight
Hotel Style:
#8 On the Beach Hotel in Shanklin
#12 Family Hotel in Shanklin

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