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The Clifton

4.0 of 5 1 Queens Road, Shanklin PO37 6AN, England
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Certificate of Excellence 2014
The Clifton
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The Clifton
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209 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farnham, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel for our anniversary because I had stayed here before on a business trip and thought it excellent. Unfortunately I was disappointed, from the room, to the size of the bathroom it just wasn't up to the standard of my previous visit and my partner was disappointed too. Will not be going back.

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Sheffield, United Kingdom
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After deciding that the cost of train travel to London was becoming prohibitive for a short break we decided to look for a stay somewhere we had not yet visited. The Isle of Wight ticked the necessary boxes, and after researching TripAdvisor and Booking.com decided upon The Clifton. We contacted the hotel directly to check some of the room details,... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

I have just returned from a very pleasant couple of nights at the Clifton Hotel. The staff were all very pleasant and the sea views from the dining room are fantastic! The staff were most helpful with my gluten and lactose free diet and were able to supply gluten free bread for breakfast and soya milk. My only slight complaint... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

efficient telephoned reservation, emailed confirmation, book-in, all spot on. Service very good, not in your face but... friendly, positive, pleased that you are there, it makes such a difference. Room very acceptable (we singles aren't top of any pile, anywhere !) and good value, and the food and drink likewise, Difficult to downmark ! thanks.

Was this review helpful? Yes 1
TheClifton, Guest Relations Manager at The Clifton, responded to this review

Greetings, Thank you for a great review of The Clifton, I'm very pleased that you found our service at the Clifton to be of a high standard, those are all the aspects of customer service we strive for. I will pass on your regards to the team. Kind Regards, Olivia. More

Top Contributor
61 reviews 61 reviews
22 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed September 7, 2014

The hotel is in a great position right on cliff edge, with nice little garden/lawn area and unimpeded views of sea. It is literally 5 mins walk to seafront or Shanklin town centre. I found the hotel easily enough with my sat nav and parking was fine at the hotel. The reception area is neat and tidy. The breakfast/dining area... More

Was this review helpful? Yes 1
TheClifton, Guest Relations Manager at The Clifton, responded to this review

Hello Walklim, Thank you for taking the time to write a review of the Clifton, we really are in a great position on the cliff and this does make for stunning views when dining in our restaurant at meal times. I will pass on your kind words to the team here at the Clifton, we all pride ourselves on being... More

Haywards Heath
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2014

This is our second visit to the Clifton and it really does tick all the boxes for us. The location is just about as good as it gets, and the sea facing rooms (recommended) really do have fantastic views of Shanklin Bay and the sea beyond. Binoculars are thoughtfully provided in these rooms, and there is plenty to look at!... More

Was this review helpful? Yes 3
TheClifton, Guest Relations Manager at The Clifton, responded to this review

Hello Howard D, Thank you for your brilliant review of the Clifton! Glad to hear that this is your second visit to us, were finding that we have a lot of returning guests which reassures us that were getting things right, Also very glad to hear that you will be choosing us again when you do return. We look forward... More

Senior Contributor
37 reviews 37 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 23, 2014

Excellent location, directly on the top of the cliffs. Just 2 or 3 minutes walk to the beach. 5 min to the Old Village, which is also very nice with a lot of little shops and restaurants. Rooms are clean and comfortable. Really amazing is David, the owner, and his team. Very friendly and helpful. The restaurant has a wonderful... More

Was this review helpful? Yes 2
TheClifton, Guest Relations Manager at The Clifton, responded to this review

Hello Janspb, Thank you for taking the time to write such a lovely review of the Clifton. We are indeed very lucky to have such a beautiful panoramic view of Shanklin Bay and Sandown but also to be so close to the heart of shanklin old village. As always I will pass on your kind words to our team, they... More

Ryde, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

Recently stayed at the Clifton the staff were amazing and nothing was too much trouble and they made us feel very welcome, the rooms were beautiful and could not fault the food or the choices that were on offer, the location of the hotel is in a perfect setting and the views were stunning will definitely be returning for another... More

Was this review helpful? Yes 1
David B, Owner at The Clifton, responded to this review

Hello Bev, lovely to hear that you will be returning soon for another dose of The Clifton magic. We seem to be accumulating quite a few returning guests, which reassures us that we seem to be getting a lot right - but we are still intent on improving even more. Best regards until next time. David. More

Stafford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

My wife and I recently stayed at the 'Clifton Shanklin' in the ''Balcony Bay View Room' on a 'Half Board' basis between 08/08/2014 - 15/08/2014. We could not fault the Hotel in any way whatsoever !! The Seafront location is second to none & near to both the Beach & Shanklin Old Town, with its numerous Pubs & Restaurants. The... More

Was this review helpful? Yes 3
David B, Owner at The Clifton, responded to this review

Hello Andrew and Deb, brilliant that you enjoyed your first stay here so much. Carys thoroughly enjoyed reading your eulogies about her cooking! We will look forward to your next visit. Be good till then. David. More

Wimborne Minster, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 17, 2014

We were very disappointed with the hotel. The man, I think he was called David did SO not want to be there, I am guessing he might be the owner? He was very reserved and at times abrupt, not great attributes for a hotelier! Perhaps he was just tired? I found the carpet in our room was not hoovered and... More

Was this review helpful? Yes 9
David B, Owner at The Clifton, responded to this review

Greetings. Such a shame that your view of The Clifton seems to have been clouded by a small mistake by one of our housekeepers - quickly rectified by Olivia who then assured me that all was now well. I can only suggest that readers of this review switch to the positive reviews from all our other guests. With regards to... More

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Additional Information about The Clifton

Address: 1 Queens Road, Shanklin PO37 6AN, England
Phone Number:
Location: United Kingdom > England > Isle of Wight > Shanklin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Clifton 4*
Number of rooms: 16
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Also Known As:
The Clifton Hotel Shanklin
Clifton Hotel Shanklin
The Clifton Shanklin, Isle Of Wight

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