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Marlborough Hotel

3.0 of 5 16 Queens Road | Isle of Wight, Shanklin PO37 6AN, England
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Marlborough Hotel
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Marlborough Hotel
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79 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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derby uk
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

I just had a holiday at the Marlborough in Shanklin. The Hotel Staff were very pleasant and helpful. The food was excellent. The rooms were really clean and beds were so comfortable. A brilliant hotel.

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Eastleigh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

Booked at relatively late notice through Superbreak. Check in was quick and efficient. Our room was clean and comfortable. Decor could do with a bit of modernisation but otherwise OK (but not uncommon for B&Bs!) Room was fair in size and en-suite bathroom perfectly acceptable. Breakfast was a delight. Plenty to choose from in the continental breakfast (warm pastries, various... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 25, 2014

Isle of Wight is a nice place to visit if you choose the right hotel. We travelled with alpha coach tours and we're treated as second class guests during our stay. We were told by the staff that coach guests get different meals (whilst served at the same time) as "private guests". I was refused my requests for yoghurt at... More 

Was this review helpful? Yes 1
Marlborough H, General Manager at Marlborough Hotel, responded to this review

Dear Madam , thank you for comments and whilst we believe that the posting of reviews are there to offer a constructive feedback , yours are damaging and untrue and if there was anything wrong during your stay this should have been brought to our attention immediately , we have no record of your remarks re. the breakfast quality or... More 

Portsmouth, England, United Kingdom
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 14, 2014

We stayed 3 nights in this hotel and I must admit that this was a very good hotel. We have stayed at 2 others in Shanklin and Sandown and this one was the best. The room was comfortable and the breakfast was very good. This hotel is ideally located to the old town, the high street and the sea front... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Stayed with my daughter for just for 1 night whilst attending a wedding and was pleasantly surprised. The hotel was clean and very welcoming and a great breakfast in the morning. The hotel appears far more attractive inside than the frontage. I will definitely stay again if I need to stay on the island.

Was this review helpful? Yes 1
Liverpool, United Kingdom
17 reviews 17 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 4, 2014

This review is in two parts, one for the hotel and one for the overall package with Alfa travel Hotel first. I read a review about this hotel where somebody complained about there being no carpets on the lower floors, and whilst this is true it's not a problems but rather an advantage for people in wheelchairs and walkers. the... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 1, 2014

Having cycled from Surrey (some 70 miles) we were greeted in the car park and told it was not house policy to allow bikes in the rooms as they are too small. We were advised to just leave them out the back as only the staff go there. Not being happy to leave 2 x £1000 bikes unsecured we had... More 

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22audi22, Public Relations Manager at Marlborough Hotel, responded to this review

Dear Mr Bradley , thank you for your comments and we are sorry we did not meet your expectations on this occasion , however our comments as follow : it is not common practice guests bring their bikes into the bedrooms regardless of the room size , it is unheard off storing bikes in sleeping accommodation , we are a... More 

Tadworth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 26, 2014

Well where do I start....most friendly staff who could not be more welcoming. The owner bent over backwards for us. Very clean and comfortable rooms. Breakfast was lovely with plenty of choice . Hotel within walking distance of lovely restaurants, bars and shops. Will def stay here again.

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Winchester, England, United Kingdom
1 review
4 of 5 stars Reviewed August 14, 2014

We (Myself, my wife and 26 yo son) were on a tight budget for a three night stay on the IOW.. This Hotel fitted the bill on price, but was fantastic. Very pleasant/polite and helpful staff, clean rooms and a good breakfast. You will see other reviews saying the rooms were small, ok, yes a little, but not for the... More 

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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 11, 2014

Title says it all. Staff are very welcoming, breakfast up to scratch, room clean etc but they are working with an old building and so for example your en-suite is very small, truly very small. At 6' and 18st I am at maximum for these rooms. For me drop the price by 25%-30% and I would be saying good value... More 

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Additional Information about Marlborough Hotel

Address: 16 Queens Road | Isle of Wight, Shanklin PO37 6AN, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marlborough Hotel 3*
Number of rooms: 20
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Also Known As:
Marlborough Hotel Shanklin, Isle Of Wight
Hotel Style:
#13 On the Beach Hotel in Shanklin

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